--- description: Discover the benefits and disadvantages of Fresha. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Fresha Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Yoga Studio Software](/directory/30755/yoga-studio/software) > [Fresha](/software/142138/shedul-com) # Fresha Canonical: https://www.capterra.co.uk/software/142138/shedul-com Page: 1 / 59\ Next: [Next page](https://www.capterra.co.uk/software/142138/shedul-com?page=2) > Fresha is the world’s \#1 booking software for salons, spas and wellness businesses, trusted by 450,000+ professionals across the globe. > > Verdict: Rated **4.8/5** by 1443 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Fresha? Appointment scheduling solution for salons, barbershops, spas and beauty and wellness professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 1443 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Fresha - **Founded**: 2012 ## Commercial Context - **Starting Price**: £14.95 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Software that grows with your business. Don't wait\! Start your 7 day free trial today and enter 2026 with the industry's best software. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Alerts/Notifications - Appointment Management - Appointment Scheduling - Attendance Tracking - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync - Class Scheduling - Client Database - Client Management - Confirmations/Reminders - Customer Database - Customer Support - Customisable Branding - Customisable Forms - Customisable Templates - Debit/Credit Card Processing - Electronic Payments - Email Marketing - Email Reminders - Faculty/Staff Management - Fitness Plan - For Barbershops - For Medical Spas - For Salons and Spas - For Yoga/Pilates Studios - Gift Card Management - HIPAA Compliant - Inventory Management - Marketing Automation - Mobile Access - Mobile App - Multi-Location - Online Booking - Online Payments - Payment Processing - Payroll Management - Point of Sale (POS) - Recurring Appointments - Reminders - Reporting & Statistics - Rescheduling - Self Service Portal - Staff Management - Third-Party Integrations - Website Integration ... and 2 more features ## Integrations (1 total) - Meta for Business ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Yoga Studio Software](https://www.capterra.co.uk/directory/30755/yoga-studio/software) ## Related Categories - [Scheduling Software](https://www.capterra.co.uk/directory/30087/scheduling/software) - [Pet Grooming Software](https://www.capterra.co.uk/directory/30845/pet-grooming/software) - [Yoga Studio Software](https://www.capterra.co.uk/directory/30755/yoga-studio/software) - [Dietitian Software](https://www.capterra.co.uk/directory/31301/nutritionist/software) - [Personal Training Software](https://www.capterra.co.uk/directory/30807/personal-trainer/software) ## Alternatives 1. [Vagaro](https://www.capterra.co.uk/software/153752/vagaro) — 4.7/5 (3479 reviews) 2. [Goldie](https://www.capterra.co.uk/software/1036086/goldie) — 4.8/5 (1129 reviews) 3. [Acuity Scheduling](https://www.capterra.co.uk/software/128285/acuity-scheduling) — 4.8/5 (5741 reviews) 4. [Doctoralia for Specialists](https://www.capterra.co.uk/software/1031131/doctoralia-pro) — 4.7/5 (409 reviews) 5. [GlossGenius](https://www.capterra.co.uk/software/174830/glossgenius) — 4.8/5 (348 reviews) ## Reviews ### "Great app\!\!" — 3.0/5 > **Chloe** | *27 February 2025* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: The layout of the app, how easy it is to use, the online booking for clients and the ease of taking deposits and card details > > **Cons**: The extra fees for text messages \& taking payment details. > > Used for a good few years, just got too expensive so had to switch to a cheaper booking system ----- ### "Poor customer service outweighs the good features" — 1.0/5 > **Catherine** | *18 July 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: I’ve used Fresha for my business for over a year. The platform itself is visually appealing and clients enjoy the booking experience. > > **Cons**: My experiences with their billing policies and customer service has been extremely disappointing. I am charged a “New Client Marketplace Fee” for a returning client who had previously booked with me and even contacted me directly to rebook. I follow Fresha’s own advice by sending my direct booking link, yet the system still flags client as new marketplace clients. Despite clear evidence, support refuses to refund the fees, citing rigid policy and technicalities. The worst thing is the tone and attitude of the support team. Responses are curt, dismissive, and show no empathy or willingness to understand the issues. It felt like speaking to a bot programmed to say “no” rather than a team interested in helping resolve genuine concerns. > > These experiences highlights a serious flaw in Fresha’s client recognition system and a troubling lack of accountability. Their policies seem designed to protect their revenue—not their users. If you value fairness, transparency, and responsive support, I’d strongly recommend exploring other platforms. ----- ### "Great appointment app" — 5.0/5 > **Paulina** | *5 March 2025* | Health, Wellness & Fitness | Recommendation rating: 3.0/10 > > **Pros**: Uncomplicated and professional, it manages appointments via text messages. > > **Cons**: Nothing. I like everything because it’s simple and easy to use. > > Fantastic and would recommend it to everyone and will continue using it. ----- ### "Fresha is a one of a kind\!" — 5.0/5 > **Mia** | *27 January 2025* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: The fact that the client can manage their own appointment slots, very easy to cancel, book or move the times\! > > **Cons**: Honestly there's nothing I dislike about Fresha. I love to use it both professionally and personally. > > Love it\! Makes it much easier to manage time slots. ----- ### "Disappointing service" — 1.0/5 > **Anonymous User** | *2 December 2024* | E-Learning | Recommendation rating: 0.0/10 > > **Pros**: I did not get to use this product for long before realising it would not be suitable for my business needs > > **Cons**: Unfortunately it did not meet my business needs. Deleting your workspace takes 7 days and yet they do not allow for refunds if it is within this window. It seems they need to review their policies to allow for immediate deletions and no refunds or allow a window for both. They have left gaps purposely for the customer to be charged regardless of whether it works for the business which in my mind is highly unethical. > > I took a chance to see if fresha could be the solution I needed. Overall I am greatly disappointed both by the features and the customer support received. ----- Page: 1 / 59\ Next: [Next page](https://www.capterra.co.uk/software/142138/shedul-com?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/142138/shedul-com) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data