15 years helping British businesses
choose better software

United Kingdom Local product

What is Fresha?

Fresha is the only subscription-free appointment booking software for beauty and wellness. Everyone gets unlimited bookings, locations, team members and notifications. Boost your sales and attract new clients by accepting online bookings directly through Google search, your Facebook and Instagram pages, and your website. Clients are easily kept up to date via automated texts, emails and the mobile app. Fresha has zero monthly fees with optional paid features, including card payment processing.

Who Uses Fresha?

Over 450,000 beauty and wellness professionals across the globe trust Fresha to power their businesses. It is the world’s most popular booking software for salons, barbershops and spas.

Where can Fresha be deployed?

Cloud-based
On-premise

About the vendor

  • Fresha
  • Founded in 2012

Fresha support

  • 24/7 (Live rep)
  • Chat

Countries available

Albania, Algeria, Angola, Anguilla, Antigua & Barbuda and 168 others

Languages

Brazilian Portuguese, Bulgarian, Croatian, Czech, Danish and 19 others

Fresha pricing

Starting Price:

US$0.00
  • Yes, has free trial
  • Yes, has free version

Fresha has a free version and offers a free trial. Fresha paid version starts at US$0.00.

About the vendor

  • Fresha
  • Founded in 2012

Fresha support

  • 24/7 (Live rep)
  • Chat

Countries available

Albania, Algeria, Angola, Anguilla, Antigua & Barbuda and 168 others

Languages

Brazilian Portuguese, Bulgarian, Croatian, Czech, Danish and 19 others

Fresha videos and images

Fresha Software - Fresha appointment scheduling
View 1 more

Features of Fresha

  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Client Database
  • Client Management
  • Confirmation/Reminders
  • Contact Database
  • Customer Database
  • Customisable Branding
  • Customisable Forms
  • Debit/Credit Card Processing
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Faculty/Staff Management
  • For Barbershops
  • For Medical Spas
  • For Salons and Spas
  • Gift Card Management
  • HIPAA Compliant
  • Inventory Management
  • Loyalty Program
  • Marketing Automation
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Payment Processing
  • Payroll Management
  • Point of Sale (POS)
  • Ratings/Reviews
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • SMS Messaging
  • SMS Reminders
  • Scheduling
  • Social Media Integration
  • Staff Management
  • Website Integration

Alternatives to Fresha

Split self employed staff from employed. 100% cloud based. Treatwell integrated. UK based we can offer onsite training & onsite demo's.
Designed by hairdressers exclusively for salons & spas, Rosy services over 20,000 professionals from booth renters to 100-chair salons.
Love the job, hate the paperwork? Keep client files organized and admin work automated so you can spend more time caring for clients.
Automate your client bookings, cancellations, reminders & payments using the worlds friendliest online scheduling software. Learn more about Acuity Scheduling
HubSpot CRM has everything you need to organize, track, and build better relationships with leads and customers. Learn more about HubSpot CRM
Pain-free appointment scheduling software to save your sanity. We help make appointment booking a breeze for both you & your clients!
Were here to streamline the small stuff, so you can focus on running your business and not the other way around.
Setmore offers a free, online scheduling platform for you to connect with your customers.
The easiest way for businesses to accept and schedule appointments online. Clients book directly via web, Facebook, email or SMS. Learn more about Schedulista

Reviews of Fresha

Average score

Overall
4.9
Ease of Use
4.9
Customer Service
4.8
Features
4.7
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Celeste
Celeste
Beauty Therapist in South Africa
Verified LinkedIn User
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Best point of sale system

5.0 4 weeks ago New

Comments: Exceptional.
There hardly ever is an issue with the app, but when there is, the turnaround on client service enquiry is just a little slow. Happy none the less.

Pros:

I have worked with many POS systems and this is by far my favorite one. The fact that I can manage everything from my phone is a massive bonus! Easy to use and the developers have really thought of every aspect of running a beaty business. Thank you Fresha!

Cons:

The fact that I cannot copy a voucher number onto my phone from the 'voucher purchased' list to paste at checkout when a voucher number is asked. It used to be like this in the beginning but was changed with the latest updates. Now I have to write down the number before I can check out a client on my phone.

Alain
CEO in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Thank you for a great product.

5.0 4 weeks ago New

Comments: I have been with Fresha since its inception when they were called shedule and I have enjoyed using this program ever since. [sensitive content hidden] is usually great at answering questions quite quickly and I’m grateful for that.
Thank you.

Pros:

The ease of use, the comprehensive tools available

Cons:

I’m honestly having trouble answering this question because I don’t think there’s anything I don’t like.

Valerie
Owner in US
Cosmetics, Self Employed
Used the Software for: 2+ years
Reviewer Source

Use with caution

2.0 4 months ago

Comments: I tried updating my bank account information and it took MONTHS! The process is so incredibly difficult that it makes me want to just find a better software. You have to upload several documents, wait for it to be verified which can take weeks, then you have to take your card terminal offline and wait for it to be reprogrammed which takes several days, then you have to re-board your terminal which can be tricky. Then for some reason after doing all of these steps, it was still depositing funds into my old account. Now they want me to re-do everything and then update ALL the booking links on my website. This is a nightmare. I was able to create a square account and have my bank verified instantly, so I will just use that from now on and even though the card fees are slightly higher, I'm still saving without all the hidden fees and 20% commission that these thieves try to take.

Pros:

Very simple for people that just need a basic software

Cons:

Hidden fees like charging 20% for "new clients" even if they are existing clients that book with a new account. Sometimes existing clients will forget their password and just create a new account to book an appointment out of ease. Fresha claims they will recognize emails and phone numbers and not classify them as a new client but this is false. They will charge you 20% and the software doesn't allow you merge the clients together. You have to delete the new account your client created and then re-book with their existing account and then try to help them get a new password. It's absurd.

Jessica
Owner of Med Spa in US
Consumer Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

The best software for business owners

5.0 4 months ago

Comments: Love it.

Pros:

The fact that its so easy to use and modify menu for specials. Its simple and easy to the eye. The customer service is excellent they are super responsive with me since I started with them when they were shedul. Love this app.

Cons:

I haven't quite figures out how to transfer all my great reviews into google reviews. Google is a big thing for consumers so its important to have a link where this transfers or they automatically load into google is huge.

Faith
Customer Service Specialists in Kenya
Farming, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Making your everyday the best with Fresha.

5.0 2 months ago New

Comments: This is the most affordable and secure software for getting clients or marketing my medical work on my farm.It is easy to use and understand.

Pros:

Have been using it to get unlimited bookings for my farm medical services.Fresha has really boosted my sales and have used it to attract more customers through online bookings.It zero monthly fees making it affordable for everyone.Have been updating my clients via automated texts.

Cons:

No Cons about this amazing software.Has really helped me in strategizing my company.