AdaptaBid

Auction Platform Review

Comments: The site development was smooth and well-executed, the platform ran like a dream, and the team's support/attention was top-notch.

Pros:

The platform was robust and easy to use, with capabilities far beyond our needs.

Cons:

Some of the revisions we made to our custom site needed to be done by Auction Method, and totally self-service. Wasn't a big deal - the support was great.

AuctionMethod saved our business.

Comments: They work with me. If I’m having a tech issue, they fix it. If I’m having a bill pay issue, they help me. Nothing problematic I can face can’t be solved without Auction Method.

Pros:

AuctionMethod as a business is great, but the people that back it up are truly the ones that make Auction Method worth the effort I’ve put into this honest review. They saved my business. Gave me hope for a future & best of all. Make me money.

Cons:

The software is amazing. Like I said before. You go to any other website and you’ll see a long list of software integrations. AuctionMethod could benefit by venturing out and making deal which I’m sure will come in time. But as of now I’m completely satisfied

Alternatives Considered: Auction Software, Auction Broadcaster and Auction Flex

Reasons for Switching to AdaptaBid: Price. Time. How nice they talked to me since I had no earthly idea what I was doing.

Auction Methods - reliable and all encompassing.

Comments: The service and support from these guys is absolutely amazing. I would recommend this service to any aspiring auctioneers.

Pros:

This software has helped me set up some very good auctions and it has helped me to become a much better auctioneer.

Cons:

I would like to see more work put into the "look" or design to be updated to something cleaner and simpler.

Loving AuctionMethod since 2019!

Comments: We've been able to maintain and grow our company with many items in each auction. We average about 4,000 items weekly per each auction. They have been right there with us through any questions and hiccups we've had. I appreciate the constant upgrades they have and solutions they provide.

Pros:

I really enjoy the look of our auctions now. The live countdown, the flashing screen when someone bids, the information available to customers. They have really helped us stay up-to-date and sell as many items per auction as needed. Their customer service is wonderful with almost instant response and starting to solve the problem.

Cons:

Our transition was difficult for some of our customers. I don't think I fully understood how hard it would be for some people. (Even got sued in small claims court by one of our sellers which landed me on Judge Judy). It was definitely an adjustment coming from a simple software.

Auction Method is a critical tool for our business

Comments: We run 5 weekly auctions and approx. 100K of weekly sales through Auction method- It has become an indispensable part of our business. We have experienced excellent uptime, excellent support, consistent release of helpful new features, and great scalability.

Pros:

Software, payment functionality, invoicing, and other tools are all very stable- over 4 years we have not had a major outage. Support and account management teams at auction method are great- very responsive and helpful.

Cons:

The main feature we would like to see is a more accessible API.