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What is Tracker?

Tracker is a fully integrated ATS plus Recruitment Automation and CRM for recruitment and staffing firms.

Tracker delivers an all-inclusive user experience for your entire business, and we ensure your success with industry-leading client support.

In addition to regular feature updates and enhancements based on client feedback and requests, Tracker integrates seamlessly with several industry partners to improve your business workflow.

Who Uses Tracker?

Tracker is the perfect software partner to any recruitment, consulting or staffing firm in the professional services market.

Tracker Software - Manage the entire recruitment workflow from candidate sourcing to submittal to placement and beyond with Tracker. Eliminate time consuming manual data entry and let your team move quickly through each step of the recruitment process.
Tracker Software - One platform to manage your candidates, client contacts and leads, job and placement records, and everything in between.  Everything is connected with seamless integration, making everyone’s job easier.
Tracker Software - The power of Tracker is in the fact that every conceivable piece of information about your business and how this information relates to each other is held within a single application.  Easily see what’s going on in your recruitment and sales pipelines, in

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Reviews of Tracker

Average score

Overall
4.7
Ease of Use
4.5
Customer Service
4.8
Features
4.5
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
66%
4
30%
3
4%
2
1%
Verified Reviewer
Verified LinkedIn User
Staffing & Recruiting, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

So much better than Bullhorn

5.0 5 years ago

Comments: Customer service is great! They are always very helpful and timely and even came out with a chat feature for immediate assistance.

Pros:

The best thing about TrackerRMS is how customizable it is. We are able to edit fields, lists, create reports, and see everything in real time which has improved the efficiency of our operations

Cons:

There are some fields that we are unable to pull into our custom reports so we have to ask customer service to make the report for us which takes extra time. It would be better if all fields could be pulled into any report.

Steve
Sales VP in US
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

Presidio SES Team Review

5.0 3 years ago

Comments: It has truly been an excellent experience. The platform has automated various processes of our business and has made the team more effective in their respective roles. In addition, the customer service provided from all TrackerRMS staff has been world class.

Pros:

Our practice decided to move forward with TrackerRMS as the ATS to support our staff augmentation business, based on the expansive features within the system and how easy it was to integrate these features into our business, while improving the workflow of our business as well.

Cons:

No integration capabilities into Presidio's ERP system; Microsoft Dynamics AX.

Shauna
Program Development Director in US
Staffing & Recruiting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Excellent customization options and customer service

3.0 6 years ago

Pros:

We have a very unique program and one of the things we liked most about Tracker was their ability to jump in and customize the software to accompany our program's vernacular. It fits most of our needs and allows our program to truly focus on our mission. The customer service through Michelle Crisp has been five star since day one. She is professional and knows how to get us what we need in a timely manner so we can continue to focus on our day to day tasks. I have worked with many of the larger software platforms and this is user friendly in comparison.

Cons:

There is little room for error with this program. You have no way to delete assignments without messing up your entire workflow. It's very difficult to deal with if that happens.

Hailey
admin assistant in US
Construction, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Tracker has what you need!

5.0 4 months ago

Comments: Tracker was a great software for managing business from clients to our own employees. We were able to keep track of tasks and follow up with clients on our project status.

Pros:

i liked how easy it was to navigate as well as keeping track of all our projects.

Cons:

Tracker seemed outdated compared to other similar software

Julia
Executive Assistant in US
Staffing & Recruiting, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Great ATS software

5.0 3 years ago

Comments: Always helpful whenever I have questions or issues.

Pros:

Great for keeping up to date with the staff's activity regarding our own clients and candidates.

Cons:

Creating the best reports for our own needs, but my contact at Tracker helped tremendously.