QuickBooks Online

QuickBooks Online

by Intuit

Who Uses QuickBooks Online?

The #1 Accounting and Financials software for Small Business.

What Is QuickBooks Online?

QuickBooks Online is a small business accounting software and app that allows you to manage your business anywhere, anytime. Used by over 3.3 million customers, QuickBooks Online provides smart tools for your business, yet is easy to use. You can organize your books, manage expenses, send invoices, track inventory, and even run payroll. With QuickBooks Online, you can get organized, save time, and even get paid fast by adding payments features. Best of all, you can try it for free for 30 days.

QuickBooks Online Details

Intuit

http://quickbooks.intuit.com

Founded 1983

QuickBooks Online Pricing Overview

QuickBooks Online does not have a free version but does offer a free trial. See additional pricing details for QuickBooks Online below.

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Online

QuickBooks Online Features

Accounting Software
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
CPA Firms
Expense Tracking
Fixed Asset Management
Fund Accounting
Government
Nonprofits
Payroll Management
Project Accounting
Purchase Orders
Tax Management
Billing Portal
Contact Database
Contingency Billing
Customisable Invoices
Dunning Management
Hourly Billing
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Tax Calculator
Accounts Payable
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
Bookkeeping Services Integration
Cash Management
Collections
Expense Tracking
Fixed Asset Management
General Ledger
Payroll Management
Revenue Recognition
Spend Management
Tax Management
Accounts Payable
Accounts Receivable
Bank Reconciliation
Budgeting & Forecasting
Donation Tracking
Fund Accounting
Grant Management
Payroll Management
Project Accounting
Purchasing & Receiving
Accounts Payable
Accounts Receivable
Asset Tracking
Bank Reconciliation
Budgeting/Forecasting
Donation Management
Fund Accounting
Payroll Management
Accounts Payable
Accounts Receivable
Activity Tracking
Asset Management
Bank Reconciliation
Budgeting & Forecasting
Compliance Management
Donor Management
General Ledger
Partnership Accounting
Purchasing & Receiving
401(k) Tracking
Benefits Management
Check Printing
Direct Deposit
Multi-Country
Multi-State
Payroll Outsourcing
Payroll Reporting
Self Service Portal
Tax Compliance
Vacation/Leave Tracking
W-2/1099 Preparation
Wage Garnishment
Accounts Payable
Attendance Management
Billing & Invoicing
Budgeting & Forecasting
Class Loading
Fixed Asset Management
For Private Schools
Fund Accounting
General Ledger
K-12
Payroll Management
Purchasing
Accrual Accounting
Activity Tracking
Asset Gain & Loss Reporting
Check Writing
Compliance Management
Cross Ledger Posting
Customer Statements
Fee Calculation & Posting
Receipt Management
Tax Management

QuickBooks Online Reviews

Showing 5 of 3,699 reviews

Overall
4.2/5
Ease of Use
4.1/5
Customer Service
3.9/5
Features
4.1/5
Value for Money
4.1/5
Adrian M.
Director of Operations
Industrial Automation, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 03/08/2019

"The most complete small business accounting solution "

Comments: Overall I am beyond happy with my choice to put QuickBooks Online at the core of my businesses accounting functions. The cost is extremely reasonable for the power and huge capabilities it has.

Pros: Easy to use whether you have no accounting experience or you are a pro. The user interface is logically laid out so you can get where you need intuitively. Between the very complete built in functionality and a robust App Store of add-ins for specific needs it Quickbooks Online can provide a solution to any accounting need You can go it alone or seamlessly incorporate external accounting services depending on your strengths, comfort level and desire to directly engage in specific accounting processes It’s cloud based so you do not have to deal with local computers and storage that have to be maintained and backed up to secure your business critical data. This also means your can access your data from anywhere you like. Two step verification for log in so your data is very secure. The Quickbooks Online mobile app is excellent and lets you input receipts and expenses easily and immediately so you never get behind.

Cons: I had very few issues. Mostly surrounding my inexperience with accounting. It would be nice if Intuit would have some General Accounting Practices videos to get complete accounting novices up to speed on the basics like setting up a book of accounts and how to categorize expenses properly.

  • Reviewer Source 
  • Reviewed on 03/08/2019
Phil M.
President
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    3/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 19/11/2019

"A constantly moving target, but works well for basic SB accounting needs..."

Comments: We initially moved from QuickBooks Pro Desktop to the Online version to allow for our new Online Service Management System (RazorSync) to easily export invoices into QB for processing. In that regard, QB Online has worked well and met expectations. It's obviously an evolving product and there have been many changes to it over the time we've been on the service; some good, some not-so-much. The reporting module is very limited and unless one of the canned reports is close to what you want it's a struggle to obtain some information in a format that's useful. All those issues aside however it's been a good solution for our company and we expect we'll continue to use it.

Pros: It's wonderful to have access to our accounting system from any Internet-connected device. Integration with our Service Management System (RazorSync) has allowed us to turn Service Orders into invoices and send them via QuickBooks Online quickly and easily, which has absolutely improved how quickly we get paid on jobs. The Payroll module makes it easy to pay our employees and calculate the necessary withholding and taxes due.

Cons: The reports in the Online version are clunky and horribly limited. Recently Intuit modified what was included in the package we were in and limited the number of accounts we're allowed to have in the Chart of Accounts without paying a higher fee, so we're stuck not being able to add new accounts unless we want to go to the "next tier". Last year we needed to reprint some older tax forms that weren't showing up so we were forced to contact support for assistance. We finally got what we needed done but it took contacting two different support reps as the first one obviously wasn't familiar with the product and made changes to our accounting data that had to then be fixed by the second rep.

  • Reviewer Source 
  • Reviewed on 19/11/2019
Tara J.
Owner
Accounting, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/03/2020

"QuickBooks Online has changed my life"

Comments: QBO has been life-changing for me and my practice. I have clients all over the country, without QBO is could not have grown my business at the same rate.

Pros: I love the QBO eco-system. The eco-system allows me to offer more resources and solutions to my clients.
QBO doesn't have to do it all for all industries, it just has to partner with 3rd party app developers that are specialists in their industries.

Cons: There is a lack of communication from Intuit / QuickBooks. For example, if a user can't access their company file, they don't know if it's a QuickBooks issue, an internet issue, a browser issue or user error. I wish QuickBooks would send an email that says QBO is down for an hour. And if a function is not working, let us know, keep us informed of progress made.

  • Reviewer Source 
  • Reviewed on 12/03/2020
Verified Reviewer
Executive Director
Nonprofit Organization Management, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 18/12/2019

"Quickbooks Online has changed our whole model "

Pros: Quickbooks online has allowed our organization to update, modernize, and change the way we approach our finances. Within a few months, we moved from a fairly archaic book keeping system to one that is completely modernized, online, and easier to use. Our whole team has saved time and frustration after making the change to QBO. Changing to Quickbooks online has helped us to improve our record-keeping, issue payments faster, made it easier for us to prepare for an annual audit, and provides many different options for planning, budgeting and reporting for a Board of Directors. With a small team, we are very appeciative of the Help features and online support available.

Cons: The only issue I have run into so far with Quickbooks Online is that there is a limit to the number of automatic reports that can be generated. For example, we would love to have the option to pull a variance report automatically from our records. Luckily, Quickbooks Online does provide you the features needed to build custom reports - so we got what we needed with a little bit of work.

  • Reviewer Source 
  • Reviewed on 18/12/2019
Keirsten B.
Customer Service Manager
Internet, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    5/5
  • Features & Functionality
    3/5
  • Customer Support
    3/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 15/08/2019

"Quickbooks Online is not the same as Quickbooks Desktop!"

Comments: We solved the issue of being able to log in from anywhere, however, we did go back to the desktop version for report purposes.

Pros: It was easy to log in from anywhere and add transactions. It was super easy to take pictures of transactions and upload them into the online platform. QBO does work with Tsheets as well, but not in the way that the desktop is capable.

Cons: Job costing and certified payroll are not possible with Quickbooks Online. Many of the reports I need to utilize are not available with the online. It would be great for a small home type business, but anything where intricate reports are needed or as stated, certified payroll or prevailing wages, are just not possible with the online version. We ended up going back to Quickbooks Desktop due to the certified payroll and job costing/mapping.

  • Reviewer Source 
  • Reviewed on 15/08/2019