What Is Quickbooks Online?

QuickBooks Online is a small business accounting software and app that allows you to manage your business anywhere, anytime. Used by over 4.5 million customers, QuickBooks provides smart tools for your business, yet is easy to use. You can organize your books, manage expenses, send invoices, track inventory, and even run payroll. With QuickBooks Online, you can get organized, save time, and even get paid fast by adding payment features. Best of all, you can try it for free for 30 days.

Who Uses Quickbooks Online?

The #1 Accounting and Financials software for Small Business.

Quickbooks Online Details

Intuit

Founded in 1983

Quickbooks Online Details

Intuit

Founded in 1983

Quickbooks Online videos and images

Quickbooks Online video
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Compare Quickbooks Online pricing with similar products

Starting price

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US$10.00/month
US$4.40/month
N/A

Free Version

Free Version Yes
Free Version No
Free Version No
Free Version Yes

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial Yes
Free Trial Yes

Quickbooks Online deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Live Online
  • Webinars
  • Documentation
  • Videos

Features of Quickbooks Online

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Automatic Billing
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CPA Firms
  • Compliance Management
  • Credit Card Processing
  • Document Storage
  • Expense Claims
  • Expense Tracking
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Government
  • Fund Accounting
  • General Ledger
  • Income & Balance Sheet
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • Nonprofits
  • Order Management
  • Payroll Management
  • Project Accounting
  • Project Management
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Receipt Management
  • Recurring/Subscription Billing
  • Reminders
  • Sales Tax Management
  • Status Tracking
  • Tax Management
  • Third Party Integrations
  • Workflow Management

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  • Bank Reconciliation
  • Billing & Invoicing
  • Cash Flow Management
  • Cash Management
  • Check Writing
  • Compliance Management
  • Configurable Workflow
  • Customisable Reports
  • Data Extraction
  • Data Import/Export
  • Document Management
  • Document Storage
  • Duplicate Payment Alert
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Fraud Detection
  • General Ledger
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Multi-Currency
  • PO Reconciliation
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Recurring Payments
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  • Mobile Payments
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  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Projections
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  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Recurring/Subscription Billing
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  • Cash Management
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  • Dashboard Creation
  • Data Import/Export
  • Data Visualisation
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  • Financial Management
  • Forecasting
  • General Ledger
  • Income & Balance Sheet
  • Invoice Management
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  • Multi-Currency
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  • Planning Tools
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  • For Nonprofits
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  • CRM
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  • Contact Management
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  • Customizable Fields
  • Data Import/Export
  • Document Storage
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  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Reminders
  • Event Management
  • Event Scheduling
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Grant Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Real Time Analytics
  • Real Time Reporting
  • Receipt Management
  • Recurring/Subscription Billing
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  • Reporting & Statistics
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  • Bank Reconciliation
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  • Cash Management
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  • Fund Accounting
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  • Overrun Reporting
  • Payroll Management
  • Project Accounting
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Purchase Order Management
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  • Real Time Data
  • Real Time Reporting
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  • Financial Management
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Reviews of Quickbooks Online

Read all 4,576 reviews

Average score

Overall
4.3
Ease of Use
4.1
Customer Service
3.9
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Kurt H.
Kurt H.
Creative Director/Founder in US
Verified LinkedIn User
Marketing & Advertising, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

I Love the Access I have with Quickbooks Online

5 9 months ago

Comments: As I already said, I love the direct access to my numbers and the added reporting that has allowed me to better run my company by quickly getting insights I need. It's a lot easier for customers to pay online and I'm finding more and more of the moving that direction vs. sending in checks, so it's good that we are set up in this way now.

Pros:

I started using desktop Quickbooks back in 2000 right after I first started the company. As a single-person company at first, I got used to being in the books almost every day. As we grew we added an in-house Bookkeeper. A few years ago I relocated the company to a different area and we kept our Bookkeeper who stayed in the original area. I really missed having direct access to the numbers so last year I switch to Quickbooks Online and I love it. In addition to having direct access to the numbers I need, it has a lot of other functionality and reporting that I really like. It's also great for clients to easily pay the invoices online. It's making a night and day difference. Support has been great as well.

Cons:

It's definitely very expensive to be paying a pretty high fee every month - especially compared to the desktop version where we bought it and were good for years to come. It's definitely worth it but I'd be more of an evangelist if the pricing was a little easier on the pocket book.

Verified Reviewer
Finance and Accounts Manager in United Arab Emirates
Verified LinkedIn User
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Upgraded from Tally to QBO for simple and ease of use software

5 2 months ago New

Comments: My overall experience with QuickBooks online has been amazing. I have used to desktop version before and found the online version more easy and simple to use. It has served my purpose in a great way over these years. The readily available reports helps my decision making for business. As compared to other options I found QuickBooks Online to be cheaper. We are trying to incorporate a construction company in quickbooks now. We hope it serves our purpose for this company as well now.

Pros:

It is very simple to use overall. I like that i can check and work from any computer or cell phone as well. I love direct access to the numbers, easily available reports. It is great for auto billing direct from the software itself. The best part is integration with the bank account. I do not have to manually review expenses and add it.

Cons:

The QBO is slow to load pages and that can be irritating at times. I initially thought that it was my internet connection but no that is not the case. While you are allowed to do a journal entry with a supplier name you cannot enter a negative invoice. There can be a greater variety in invoice format selection. A tad bit expensive.

Richard T.
Owner in US
Hospitality, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Look very hard at an alternative.

2 6 months ago

Comments: I pay for Full Service Payroll. Quickbooks puts the tax rate into the program - I do not have any access. I emailed a copy late in 2019 stating the tax rate as 0.8%. The staff at Quickbooks entered the rate as 0.08% which is incorrect so only 10% of the tax was paid. I have been begging them to fix this issue. I cannot fix it because they control what is entered. I have letters on my desk threatening to intercept my tax returns because my Unemployment Tax is not paid in full plus I have interest/penalties pending . I get no resolution and have been calling for over a month now dealing with this. VERY POOR SERVICE!!!!!

Pros:

I like the fact that I can track financial records from past years and do comparisons.

Cons:

The software has glitches. If you need help, there is very little hope of ever getting your issues resolved. You will be told to email the technical people and they will respond or fix the issue. I have never had any resolution to this day and I have used Quickbooks since the 1990's. If I could switch to another program without losing all my history, I would do it in a heartbeat. I have learned to deal with the problems but am very frustrated. I have threatening letters from the IRS to intercept my returns because the full service Payroll entered a tax rate incorrectly and I have been waiting for them to resolve the issue for over a month now.

Intuit Response

3 weeks ago

It's hard to hear that you haven't been able to receive the support you need, Richard. We'd be glad to take a look at this for you and work towards a resolution. Whenever you have the chance, please email ([email protected]) us with the email and business name associated with your account so we can look into this further. We'll keep an eye out for your message. -Kristina, The QuickBooks Team

Chris M.
Owner in US
Financial Services, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Upgraded from Quickbooks Desktop to Save Time Every Month

5 2 months ago

Comments: It's been very simple to use overall. I enjoy being able to work on or books from any computer or even a cell phone. Previously I could only access our bookkeeping records by physically going into our office.

Pros:

The best part of Quickbooks Online is its integration with our business bank account. Prior to QB Online we used QB desktop. We would have to manually review expenses and bank accounts to make sure everything was entered into Quickbooks correctly and would constantly come across discrepancies due to data entry errors. Now that we use Quickbooks online, we have it integrated with our business account and simply identify what category each expense belongs to. It's also easy to set a "rule" for certain expenses (for example recurring monthly charges) to automatically categorize these every month. This has saved us many hours of data entry every month which is very valuable for a small business.

Cons:

It takes a little time to get used to some of the changes from Quickbooks Desktop to Quickbooks online. For instance, I have a hard time figuring out where to make manual journal entries and have to use Google to figure it out. Also, the price can be significantly higher than the desktop version depending on how you use it. Currently a desktop version for my needs without a subscription can be bought for $399. In the past I have been able to use a desktop version for several years. For example, when I switched from Desktop to QB online in early 2021, I was still succesfully using a 2018 vesrion of QB Desktop. Currently I am paying $300 every year for the online version.

Terry R.
Terry R.
Owner in US
Verified LinkedIn User
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Accounting at your fingertips anywere

5 3 weeks ago New

Comments: My experience with Quickbooks online has been mostly positive. I find the best thing is that I can just pull up the software on the web, or in the app on my phone and take care of business while I am out on the road doing service calls.

Pros:

I like that I can access my information while I am out on the road. It's also a bonus that it integrates with my ticking software so that I can just export the information from that and it syncs right into Quickbooks online. I also depend on the ability to input and scan expense receipts so that I don't have to do it when I get home.

Cons:

The price is a little hard to swallow when coming from the desktop version of Quickbooks for so many years. Also there are some features that is in the Desktop version that hasn't been implemented yet.

Intuit Response

3 weeks ago

Hey there, Terry! We deeply appreciate you taking the time to write your review, and we're so glad to hear that transitioning to QuickBooks Online has helped simplify your daily work-flow! If you need anything or have questions in the future, feel free to get in touch through the Help (?) icon in-account. You can also reach out through our QB Community: (quickbooks.intuit.com/community) Or on our Social Media pages for support as well! All the best! -Faith, The QuickBooks Team