Who Uses This Software?

Franchises and Multi-Locations Businesses in the following industries: - Quick Service Restaurants - Fast Casual Dining - Retail - Salons, Spas and Barbershops

Average Ratings

25 reviews
  • Overall 3.5 / 5
  • Ease of Use 4 / 5
  • Customer Service 4 / 5
  • Features 3.5 / 5
  • Value for Money 3.5 / 5

Product Details

  • Starting Price US$50.00/month
  • Free Version Yes
  • Free Trial Yes
  • Deployment Installed - Mac
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
  • Training Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • Franpos
  • http://www.geticonnectpos.com/
  • Founded 2009

About Franpos POS System

#1 Cloud-based Point of Sale Software for Franchises. Highly customizable with the power to scale, our solution empowers franchisors and franchisees to maximize growth, increase sales, streamline operations and lower costs with a single system. Franpos Franchise Management and POS system is full of features to manage the whole network including inventory and employee management, royalty collection, loyalty rewards, automated marketing, online ordering, brand app, and more. Get 30-Day Free Trial!

Franpos POS System Features

  • Automatic Re-ordering
  • Commission Management
  • Construction Tracker
  • Franchise Intranet
  • Job Scheduling
  • Online Store
  • Website Manager
  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • Electronic Signature
  • Gift Card Management
  • Loyalty Program
  • Multi-Location
  • Restaurant POS
  • Retail POS
  • Returns Management
  • eCommerce Integration
  • Delivery Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Mobile Access
  • Online Ordering
  • Reporting/Analytics
  • Separate Checks
  • Split Checks
  • Table Management
  • Tips Management
  • Barcode Scanning
  • Commission Management
  • Discount Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program Support
  • Pricing Management
  • Returns Tracking
  • Sales Tracking
  • Touch Screen
  • eCommerce
  • Booth Rental Management
  • Client Profiles
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Multi-Location
  • Payroll Management
  • Point of Sale (POS)
  • Recurring Appointments

Franpos POS System Most Helpful Reviews

Using for a year

Reviewed on 07/12/2016
Stephanie B.
Inventory Manager
Retail, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We have been using the system for a little over a year. We have had some bumps along the way. The customer service was very good in the beginning and then it got REALLY bad! It is better now. There is still room for improvement but the developers listen to what the customers need and try to accommodate. I do not recommend using the IPad as your main register as it is very slow and freezes up all the time. Overall we are happy with the system as long as they have customer service agents like Thomas that are helpful.

Pros: The inventory management from one location is my favorite feature of this software.

Cons: Having to have special log-ins for each of our locations to do inventory. Letting the inventory count go into the negative even when you have this feature turned off. Not being able to edit all aspects of a product. I have to go into each sku under the "more tab" to enable serial number to get items to list separately and then when you ring said item up that little pop up screen on the register slows down the check out process on the front end.

FranPOS Retail

Reviewed on 06/08/2019
Kristen W.
Owner
Retail, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I have not had any major issues with this program. It does a lot of updates that does not pertain to my business.

Pros: Easy to find items on the register if the barcode does not scan. The loyalty program is great since it can also track receipts from prior purchases to know what the customer previously purchased. It can also set up text marketing.

Cons: It does not automatically override discounts in order to give customer the best discount. Random items pop up on the screen when checking out a customer. The “hide keyboard” button doesn’t show up when creating a new gift card.,

Easy to use and value for the money

Reviewed on 06/12/2016
Josephine C.
Owner
Consumer Services, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It is overall very easy to use and the cost is very reasonable. They customized to the company's products and services and reports are very easy to pull. The only few things I have noticed that needs to be fixed are:
- gift cards cannot put in dollar value if you are working from a computer / only works on iPad
- Credit cards are not run with the program (it is separate so you have to click Outside Payments)
- Customers created on a laptop may not be synced with the customers created on the iPad

Pros: Easy to use and good reporting functionality

Cons: There are little glitches here and there but they can be bypassed on daily operations.

PC vs iconnect

Reviewed on 06/12/2016
Larry G.
Owner
Food & Beverages, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I went from using a pc based pos to iconnect. It is great to be able to be away from my business and see how sales are going or to make changes with out being onsite. Their tech support has been wonder and responds quickly. The price can't be beat compared to the other cloud based systems I looked into. They are responsive to suggestions and willing to listen to my needs/wants.

Pros: Price and flexibility

Cons: Some of the features that I would like are not available but I am working around them.

Best pos system for small businesses

Reviewed on 09/01/2017
Mala S.
Owner/operator
Cosmetics
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Using iconnect has made every task so easy, from creating customer profiles, to inventory control, sales and transactions!

Pros: The ease of use and the simplicity of icons

Cons: Sometimes the speeds with the data sync can be challanging

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