Kounta Point of Sale

Kounta Point of Sale

by Kounta

Who Uses This Software?

Excelling in hospitality, Kounta is equally at home in retail settings, because Kounta is flexible to all different types and sizes of business. For iPad, Android, Mac, PC or even legacy POS hardware.

Average Ratings

105 reviews
  • Overall 4.5/5
  • Ease of Use 4.5/5
  • Customer Service 4.5/5
  • Features 4.3/5
  • Value for Money 4.4/5

Product Details

  • Starting Price US$50.00/month
  • Free Version Yes
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • Kounta
  • http://www.kounta.com
  • Founded 2012

About Kounta Point of Sale

Designed specifically with hospitality in mind. It's flexible to all different types and sizes of business. Behind the scenes is a security hardened database of all your most valuable data. You'll get the same kind of big business reporting and analytics tools for all your stores backed up, as everything happens. And it runs on anything: iPad, Android, Mac, PC or even legacy POS hardware, a fully featured, always available, mobile POS.

Kounta Point of Sale Features

  • Accounting Management
  • Customer Management
  • Inventory Management
  • Labor Cost Calculator
  • Nutrition & Ingredient Labels
  • Nutrition Analysis
  • Production Management
  • Recipe/Formula Costing
  • Recipe/Formula Management
  • Sales History
  • Sales Management
  • Billing & Invoicing
  • Cask Management
  • Demand Planning
  • Distribution Management
  • Inventory Management
  • Order Management
  • Production Tracking
  • Quality Control
  • Recipe Management
  • Costing
  • For Cafeterias
  • For Healthcare Facilities
  • Free / Reduced Meals
  • Inventory Management
  • Menu Planning
  • Nutritional Analysis
  • Online Payments / Funding
  • Point of Sale (POS)
  • Purchasing
  • Recipe Management
  • Schools
  • Tray Tracking
  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • Electronic Signature
  • Gift Card Management
  • Loyalty Program
  • Multi-Location
  • Restaurant POS
  • Retail POS
  • Returns Management
  • eCommerce Integration
  • Cash Drawer Management
  • Employee Management
  • Gift Card Management
  • Inventory Control
  • Loyalty Program
  • Separate Checks
  • Split Checks
  • Tips Management
  • Billing & Invoicing
  • Built-in Accounting
  • Employee Management
  • Inventory Management
  • Kitchen Management
  • Menu Management
  • Point of Sale (POS)
  • Reporting/Analytics
  • Reservations Management
  • Table Management
  • Wait List Management
  • Delivery Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Mobile Access
  • Online Ordering
  • Reporting/Analytics
  • Separate Checks
  • Split Checks
  • Table Management
  • Tips Management
  • Barcode Scanning
  • Commission Management
  • Discount Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program Support
  • Pricing Management
  • Returns Tracking
  • Sales Tracking
  • Touch Screen
  • eCommerce
  • Barrel Management
  • Billing & Invoicing
  • Cellar Management
  • Inventory Management
  • Order Management
  • Point of Sale (POS)
  • Production Tracking
  • Vineyard Management
  • Wine Club Management
  • Automatic Reset
  • Browsing Restrictions
  • Data Synchronisation
  • Mobile Device Management
  • Offline Access
  • Point of Sale (POS)
  • Remote Control
  • Self Check-in
  • Self Ordering
  • Surveys & Feedback
  • Timeout
  • Bar POS
  • Barcode Scanning
  • Commission Management
  • Discount Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program Support
  • Pricing Management
  • Restaurant POS
  • Returns Tracking
  • Sales Tracking
  • User Access Permissions
  • eCommerce

Kounta Point of Sale Most Helpful Reviews

Great Product

Reviewed on 13/01/2018
Richard M.
Used the Software for: 1-5 months
Reviewer Source 
Source: GetApp
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Being a Hospitality professional for 20 years I have dealt with numerous POS systems. Kounta is relatively straight forward and has the functionality and flexibility to run your business with ease. The support offered by Kounta day and night has been at an exceptional standard. The understanding and support during setup, implementation and to now has been a suprise in this all to modern world. This holistic approach will keep Kounta ahead of the pack for quite some time.

Cons: Some of the language with respect to Hospitality is not not necessarily how we refer to how things are done in my experience however it is only a minor issue.

Highly adaptable and intuitive POS

Reviewed on 22/03/2017
Evan J.
Owner
Hospital & Health Care, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
3/5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Kounta as a POS system has been able to grow with us, providing flexibility and ease of use that is a massive relief when you have the pressures of an expanding business to contend with. The ability to simply add or subtract registers, combined with the functionality of a internet based system makes change relatively pain free. Wireless waiter stations, Albert pay terminals, Bluetooth printers (which I don't have but am excited about and will probably get), its all so easy to use. Why pay thousands of dollars in cabling, installation costs and labour in setting up your system? Good question - i'm not sure! Just research what you want - call Kounta, put it in and download the software... add your products, tailor it the way you want, and go for it!

Pros: Ease of alteration and basic use for staff

Cons: The back end of product input is a little cumbersome - a simply category/sub-category/sub-sub category system works best. Sometimes this is represented by Department/category/sub-category either way, it is far more flexible for product input, button organisation and more granular for reporting.

POS

Reviewed on 05/12/2019
Verified Reviewer
Property and Development
Nonprofit Organization Management, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall a great product that we continue to use at our cafe.

Pros: When I was tasked with setting up a Point of Sale system in 48 hours I thought it was impossible but when I found Kounta it was easy to set up and integrate into our credit card machine in a matter of hours.

Cons: The most challenging thing that I found was I could not email the monthly receipts to my accounting team and would need to give them the main control to the platform if I wanted them to be able to access that directly.

Horrendous POS System.

Reviewed on 28/06/2017
Jimmy P.
Chef/Owner
Restaurants, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
Source: SoftwareAdvice
1/5
Overall
1/5
Ease of Use
1/5
Features & Functionality
3/5
Customer Support
1/5
Value for Money

Comments: DO NOT WASTE YOUR MONEY ON THIS!!! MOVE ON TO THE NEXT!

Pros: Nothing to say here. There is nothing good about this system except for the promptness of my customer service, who usually has bad news. But as I now understand my customer service rep doesn't ACTUALLY work for Kounta, she works for the company that sold it to me. I wish they would have sold me one of their other POS options.

Cons: Server level order control is an upgrade, they don't tell you that when purchasing, even though that is one of the most basic things. Check splitting is the most laborious I have ever experienced, if you have a table that needs multiple splits get them a refill of their coffee because it will take a while. No over all system close out, no way to re-open a check. In lieu of that simple option they have a refund button, but, guess what if you had multiple pay types IE Cash and CC that doesn't work, can only refund whole amount to one pay type, which then screws up the server report(one of the biggest reasons to have a POS system) Integrated credit card system has worst customer service ever. If you need to get someone after 9 good luck. Randomly loses checks! Have no idea how that happens but if you are on a check and the system reloads(which it does a lot) bye bye order!

Kounta review from a "cloud integrator" perspective

Reviewed on 26/02/2015
Greg K.
Solutions Consultant + Founder
Reviewer Source 
4/5
Overall
4/5
Ease of Use
Features & Functionality
5/5
Customer Support
Value for Money

Comments: I am a cloud integrator and have implemented a number of Xero + POS add-ons. I select Kounta for my customers purely on its hospitality focus and it's table management add-on. I have been really impressed with how it handles the concept of modifiers and how smooth the integration is with Tyro electronic payments. However, I feel that there is a lot of navigating around the 'back office' to get what you need to get done. The CSV data importers are good, but I still found I had to do many repetitive updates manually via the user interface that the importer didn't support. The user interface is a bit big and boxy for my liking but understandably some see this as a benefit if working off a tablet in a cafe most of the time. The client registration process was a bit tedious (maybe at least for us implementers/advisers) but when up and running my customers love the product. The POS register is really powerful and soon after becoming power users the only niggling complaint I get are small enhancements to customisations which are unfortunately locked down in the product anyway. e.g. layouts on receipts, dockets, shortcuts panel, etc. I have also been really impressed with Kounta's email support and communication on release notes. You can really tell they are working hard in making this product better and better. Personally, I would like to see more flexible pricing plans for store owners that have multiple (small-sized) cafes, which will hopefully encourage the greater use of bump screens for the Kitchen/Brewster and mobile registers where waiting staff can take orders + electronic payments at the table. Maybe I am just over the little pad and pencil. In short, I am a big fan of Kounta POS in food & beverage. Totally recommend.

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