---
description: Discover the benefits and disadvantages of ToucanTech.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ToucanTech Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Association Management Software](/directory/30113/association-management/software) > [ToucanTech](/software/140805/toucantech)

# ToucanTech

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> Association management solution that helps schools, universities, and organizations manage alumni, fundraising, and other activities.
> 
> Verdict: Rated **4.9/5** by 151 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses ToucanTech?

ToucanTech is used by schools, universities, membership organizations, alumni associations, fundraising departments, and professional associations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 151 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ToucanTech
- **Location**: London, UK
- **Founded**: 2014

## Commercial Context

- **Starting Price**: £6,000.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Contact ToucanTech for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Alerts/Notifications
- Application Management
- Attendance Tracking
- Campaign Management
- Candidate Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Contact Database
- Contact Management
- Content Management
- Content Publishing Options
- Customer Database
- Customisable Branding
- Customisable Templates
- Data Capture and Transfer
- Document Management
- Donation Management
- Donor Management
- Dues Management
- Email Tracking
- Event Management
- Event Scheduling
- For Religious Organizations
- Forms Management
- Fundraising Management
- Information Governance
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile Giving
- Moderation
- Online Giving
- Payment Processing
- Pledge Management
- Recurring Giving
- Reporting & Statistics
- Self Service Portal
- Small Group Management
- Social Media Integration
- Tagging
- Task Management
- Text Editing
- Ticketing
- Website Management
- Workflow Management

... and 29 more features

## Integrations (17 total)

- Apple Pay
- Freshchat
- GoCardless
- Google Cloud
- Google Pay
- Instagram
- Juicer
- LinkedIn for Business
- Meta for Business
- PayPal
- Stripe
- Stripe Billing
- Synergetic
- TASS
- Twitter/X

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Association Management Software](https://www.capterra.co.uk/directory/30113/association-management/software)

## Related Categories

- [Nonprofit CRM Software](https://www.capterra.co.uk/directory/31515/nonprofit-crm/software)
- [Alumni Management Software](https://www.capterra.co.uk/directory/10039/alumni-management/software)
- [Email Management Software](https://www.capterra.co.uk/directory/30553/email-management/software)
- [Student Engagement Software](https://www.capterra.co.uk/directory/31577/student-engagement-platform/software)
- [Event Management Software](https://www.capterra.co.uk/directory/20030/event-management/software)

## Alternatives

1. [Almabase](https://www.capterra.co.uk/software/133653/almabase) — 4.7/5 (144 reviews)
2. [Vaave](https://www.capterra.co.uk/software/142144/vaave) — 4.8/5 (400 reviews)
3. [Almashines](https://www.capterra.co.uk/software/163700/almashines) — 4.6/5 (128 reviews)
4. [AlumnForce](https://www.capterra.co.uk/software/143637/alumnforce) — 4.8/5 (92 reviews)
5. [Datalumni](https://www.capterra.co.uk/software/219759/datalumni) — 4.8/5 (22 reviews)

## Reviews

### "A pleasure to work with" — 5.0/5

> **Kate** | *31 July 2024* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: I love that ToucanTech are quick to respond to any queries I might have with everything from day to day matters and more complex situations like our fundraising pathway and event management. They are always encouraging and supportive; exactly what you ask for in customer support, if you ask me.
> 
> **Cons**: The system is incredibly clever and is always being updated so my one draw back, if any, is that there are some functions which require a lot more time to get to grips with and require more attention to detail.
> 
> I'm very pleased with my overall experience and would happily recommend ToucanTech\!

-----

### "Great customer service" — 5.0/5

> **Verified Reviewer** | *1 August 2025* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: ToucanTech has proven to be an excellent platform for our alumni site— rich in features, and highly effective. Its wide range of tools makes it easy to manage and has significantly improved how we connect with our community.&#10;&#10;The customer support is consistently impressive, with fast, helpful responses and clear guidance whenever needed. Our account manager, \[sensitive content hidden\], has been especially approachable and supportive, making the experience even more positive.&#10;&#10;It’s evident that the ToucanTech team is committed to ongoing development, with regular updates and improvements that enhance both functionality and user experience. Although, sometimes things aren't followed up on in terms of updates. &#10;&#10;The platform has been instrumental in bringing our alumni community together through engaging features such as photo galleries, news articles, and a dedicated Careers page. Behind the scenes, it has also played a key role in helping us better manage our data—allowing us to segment audiences and streamline our database with greater accuracy and ease.
> 
> **Cons**: I find some of the systems and features aren't particularly intuitive, and take a bit of learning but the team on support@ are amazing and really quickly either teach you or make the changes necessary behind the scenes. &#10;&#10;The tool is more complicated than other sites, and the support is better is what I understand and I really appreciate all the hard work that goes in.

-----

### "Great product well supported by the staff team." — 5.0/5

> **Caroline** | *21 October 2024* | Education Management | Recommendation rating: 7.0/10
> 
> **Pros**: Quick response by the support team to queries. Combination and range of functions- data management and community platform especially.
> 
> **Cons**: Advanced Filters- it can take a while to set up a filter and I'm not convinced it pulls up all the relevant records. Feels like there's a lot of room for user-error.
> 
> Really positive- supportive and friendly support team.

-----

### "Impressive software allowing us to best harness our community" — 5.0/5

> **Sam** | *29 July 2024* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Using Toucan it is very apparent that it has been thoughtfully developed as the fit-for-purpose tool to handle all aspect of community management. The back end database is allowing us to build and record a quality data set that will enable Brentwood School to continually improve communication, engagement, and fundraising in our wider school community ('Association'). &#10;&#10;Having this one stop hub makes our day to day easier as a Development team, but also offers convenience and consistency to those in our Association. Working with Toucan we are able to execute best practice through a well presented and user friendly system.
> 
> **Cons**: Toucan was built as a bespoke "all in one" system when they recognised many of the alternatives were slow moving or just repurposing more generic systems. This means they are still developing some integrations with third parties, but we have always found an option that works.
> 
> I would characterise Toucan as having a very personal and tailored approach. They were the incumbent system when I joined, and having worked with them for over a year now, I have never had such a responsive and involved relationship with a software provider. They have delivered the changes and developments I wanted (as we moved to better utilise the power of their software) and the result has been a front and back end system I am delighted to work with. I am also confident in this strong working relationship being long term and continual improvements as a result.

-----

### "The best alumni and fundraising software providers on the market\!" — 5.0/5

> **Isabelle** | *16 August 2024* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: The whole team is very approachable and helpful, the tech team takes onboard all our comments and implements most of them and the software is very intuitive and user friendly. The software is also very complete with both an alumni and fundraising platforms.
> 
> **Cons**: I absolutely love everything about Toucan Tech\!
> 
> We are an early customer of Toucan Tech and started working with them about 6 years ago when we decided to implement our first alumni software. It has been a huge pleasure along the way particularly because the team remains the same - their customer service is first rate all round.

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## Links

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