--- description: Discover the benefits and disadvantages of ToucanTech. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ToucanTech Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Association Management Software](/directory/30113/association-management/software) > [ToucanTech](/software/140805/toucantech) # ToucanTech Canonical: https://www.capterra.co.uk/software/140805/toucantech Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/140805/toucantech?page=2) > All-in-one community software for alumni, fundraising, and membership teams — database, website, email, events, and giving in one. > > Verdict: Rated **4.9/5** by 151 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ToucanTech? ToucanTech is used by schools, universities, membership organizations, alumni associations, fundraising departments, and professional associations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 151 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: ToucanTech - **Location**: London, UK - **Founded**: 2014 ## Commercial Context - **Starting Price**: £6,000.00 - **Pricing model**: Flat Rate - **Pricing Details**: Contact ToucanTech for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Accounting Integration - Alerts/Notifications - Alumni Management - Application Management - Campaign Management - Collaboration Tools - Commenting/Notes - Community Management - Contact Database - Contact Management - Content Management - Content Publishing Options - Customer Database - Customisable Branding - Customisable Templates - Data Capture and Transfer - Document Management - Donation Management - Donor Management - Dues Management - Email Management - Email Tracking - Engagement Tracking - Event Calendar - Event Management - For Religious Organizations - Forms Management - Fundraising Management - Information Governance - Member Communication - Member Database - Member Directory - Member Portal - Member Types - Membership Management - Membership Renewals - Mobile App - Online Giving - Payment Processing - Recurring Giving - Reporting & Statistics - Reporting/Analytics - Social Media Integration - Tagging - Task Management - Text Editing - Third-Party Integrations - Ticketing - Volunteer Management - Workflow Management ... and 29 more features ## Integrations (17 total) - Apple Pay - Freshchat - GoCardless - Google Cloud - Google Pay - Instagram - Juicer - LinkedIn for Business - Meta for Business - PayPal - Stripe - Stripe Billing - Synergetic - TASS - Twitter/X ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Association Management Software](https://www.capterra.co.uk/directory/30113/association-management/software) ## Related Categories - [Nonprofit CRM Software](https://www.capterra.co.uk/directory/31515/nonprofit-crm/software) - [Alumni Management Software](https://www.capterra.co.uk/directory/10039/alumni-management/software) - [Email Management Software](https://www.capterra.co.uk/directory/30553/email-management/software) - [Student Engagement Software](https://www.capterra.co.uk/directory/31577/student-engagement-platform/software) - [Event Management Software](https://www.capterra.co.uk/directory/20030/event-management/software) ## Alternatives 1. [Vaave](https://www.capterra.co.uk/software/142144/vaave) — 4.8/5 (409 reviews) 2. [Almashines](https://www.capterra.co.uk/software/163700/almashines) — 4.6/5 (141 reviews) 3. [Almabase](https://www.capterra.co.uk/software/133653/almabase) — 4.7/5 (144 reviews) 4. [AlumnForce](https://www.capterra.co.uk/software/143637/alumnforce) — 4.8/5 (93 reviews) 5. [Raklet](https://www.capterra.co.uk/software/148555/raklet) — 4.7/5 (92 reviews) ## Reviews ### "Toucan Tech Database, Website, Comms function and so much more\!" — 5.0/5 > **Amy** | *2 August 2024* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Toucan Tech is an intuitive system to use with an easy interface. The reason I chose to go with TT was because of the multi functionality - comms, payments, website, database all in one. It really is a one stop shop. > > **Cons**: As with any platform of this nature, there are restrictions on things like images, you need to make sure they are edited correctly before uploading for example - once you get used to it, you just know that they have to be edited first. > > The team at Toucan Tech did everything they could to support our site build. I was very keen to move quicker than perhaps they normally would, but they supported and backed me every step of the way. The support portal is incredibly helpful and I have found the support helpdesk to very responsive on the whole. I have previously used Raiser's Edge, and this database is so much easier to use and understand - I was able to do most of the front facing site alone, and then use the included in person training session to drill down into specific elements. I very much appreciated having one single person looking after our account and knowing that I could email them at any point if I needed clarification, and it was never a problem if it was something trivial or something I had already been told. Any tech issues were escalated quickly. I'm looking forward to using the full functionality of Toucan Tech as the weeks and months go by and the developments they bring. ----- ### "Great customer service" — 5.0/5 > **Verified Reviewer** | *1 August 2025* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: ToucanTech has proven to be an excellent platform for our alumni site— rich in features, and highly effective. Its wide range of tools makes it easy to manage and has significantly improved how we connect with our community. The customer support is consistently impressive, with fast, helpful responses and clear guidance whenever needed. Our account manager, \[sensitive content hidden\], has been especially approachable and supportive, making the experience even more positive. It’s evident that the ToucanTech team is committed to ongoing development, with regular updates and improvements that enhance both functionality and user experience. Although, sometimes things aren't followed up on in terms of updates. The platform has been instrumental in bringing our alumni community together through engaging features such as photo galleries, news articles, and a dedicated Careers page. Behind the scenes, it has also played a key role in helping us better manage our data—allowing us to segment audiences and streamline our database with greater accuracy and ease. > > **Cons**: I find some of the systems and features aren't particularly intuitive, and take a bit of learning but the team on support@ are amazing and really quickly either teach you or make the changes necessary behind the scenes. The tool is more complicated than other sites, and the support is better is what I understand and I really appreciate all the hard work that goes in. ----- ### "Great product well supported by the staff team." — 5.0/5 > **Caroline** | *21 October 2024* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: Quick response by the support team to queries. Combination and range of functions- data management and community platform especially. > > **Cons**: Advanced Filters- it can take a while to set up a filter and I'm not convinced it pulls up all the relevant records. Feels like there's a lot of room for user-error. > > Really positive- supportive and friendly support team. ----- ### "Impressive, intuitive and streamlined system" — 5.0/5 > **Chloe** | *12 September 2024* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Such an accessible, user friendly and intuitive system. There was so much support throughout the whole on-boarding process and working in a school they met us with patience throughout long periods of busy patches. > > **Cons**: I can't comment on anything further than the team already know about some functions/changes to some features that would really benefit schools using the platform, but they were already on it and I was impressed by the response to my feedback > > Fantastic, we couldn't recommend it more highly amongst the school alumni and engagement community. The staff are always outwardly proud of their work and what they can achieve and very helpful to any enquiry no matter how big or small. ----- ### "Excellent customer support" — 5.0/5 > **Emilie** | *28 August 2024* | Primary/Secondary Education | Recommendation rating: 8.0/10 > > **Pros**: Great staff, always keen to help and get back to you. There are lots of training videos and guides. > > **Cons**: As with any database, it won't always do what you want it to do, but the team work hard to get fixes in place where possible. The cost is probably market average, but it is still a big investment. > > Very good, no complaints. A robust and easy to use interface with lots of functionality ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/140805/toucantech?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/140805/toucantech) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data