Infor CloudSuite EAM

Who Uses Infor CloudSuite EAM?

Infor EAM is for companies that want to improve the efficiency of their IT asset management. Infor is designed to grow with the size of the business.

What Is Infor CloudSuite EAM?

Infor EAM is best-in-class enterprise asset management software that helps digitise and optimise maintenance operations to reach new levels of efficiency. This 21st-century solution is built in industry-specific editions to address unique industry challenges. Unlike niche solutions that simply cant grow, or ERP add-on products that require extensive customisation, Infor EAM is a purpose-built asset management software that's ready to scale and transform as organisations change and grow.

Infor CloudSuite EAM Details

Infor

http://www.infor.com

Founded 2014

Infor CloudSuite EAM pricing overview

Infor CloudSuite EAM does not have a free version.


Starting Price

Not provided by vendor

Pricing Details

Contact Infor for pricing details.

Free Version

No

Infor CloudSuite EAM deployment and support

Support

  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Windows (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Infor CloudSuite EAM Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Calendar Management
  • Check-in/Check-out
  • Compliance Management
  • Contract/License Management
  • Cost Tracking
  • Customisable Forms
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Depreciation Management
  • Dispatch Management
  • Disposal Management
  • Document Management
  • Equipment Maintenance
  • Equipment Tracking
  • Fixed Asset Management
  • Historical Reporting
  • IT Asset Tracking
  • Inventory Management
  • Inventory Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Purchase Order Management
  • RFID Scanning
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Search/Filter
  • Status Tracking
  • Tagging
  • Third Party Integrations
  • User Management
  • Work Order Management
  • Workflow Management

View full list of Asset Tracking Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking
  • Audit Trail
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Calendar Management
  • Calibration Management
  • Compliance Management
  • Contract/License Management
  • Cost Tracking
  • Customisable Reports
  • Customizable Fields
  • Document Management
  • Document Storage
  • Equipment Maintenance
  • Equipment Tracking
  • Facility Scheduling
  • Fixed Asset Management
  • Historical Reporting
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Job Management
  • Key & Lock Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchase Order Management
  • Real Time Data
  • Reporting & Statistics
  • Scheduling
  • Service History
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Vendor Management
  • Work History
  • Work Order Management
  • Workflow Management

View full list of CMMS Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • CMMS
  • Calendar Management
  • Compliance Management
  • Cost Tracking
  • Customisable Reports
  • Customizable Fields
  • Dashboard Creation
  • Document Management
  • Document Storage
  • Energy Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Management
  • Facility Scheduling
  • Fixed Asset Management
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Job Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Parts Management
  • Preventive Maintenance
  • Purchase Order Management
  • Real Time Data
  • Real Time Notifications
  • Reporting & Statistics
  • Software License Management
  • Task Scheduling
  • Third Party Integrations
  • Warranty Tracking
  • Work Order Management
  • Workflow Management

View full list of EAM Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Accounting
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Calendar Management
  • Compliance Management
  • Contract/License Management
  • Cost Tracking
  • Customisable Forms
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Depreciation Management
  • Disposal Management
  • Document Management
  • Document Storage
  • Equipment Maintenance
  • Equipment Tracking
  • Fixed Asset Management
  • Historical Reporting
  • IT Asset Tracking
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Purchase Order Management
  • RFID Scanning
  • Real Time Data
  • Remote Access/Control
  • Reporting & Statistics
  • Resource Management
  • Role-Based Permissions
  • Status Tracking
  • Task Management
  • Third Party Integrations
  • User Management
  • Work Order Management
  • Workflow Management

View full list of Fixed Asset Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Change Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customizable Fields
  • Dashboard Creation
  • Data Import/Export
  • Data Visualisation
  • Email Management
  • IT Asset Tracking
  • Incident Management
  • Inventory Management
  • Inventory Tracking
  • Knowledge Base Management
  • Maintenance Management
  • Maintenance Scheduling
  • Monitoring
  • Prioritisation
  • Problem Management
  • Procurement Management
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Role-Based Permissions
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management
  • Third Party Integrations
  • User Management
  • Workflow Management

View full list of IT Asset Management Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking
  • Audit Trail
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Calendar Management
  • Calibration Management
  • Compliance Management
  • Customisable Forms
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Document Storage
  • Equipment Maintenance
  • Equipment Tracking
  • Fixed Asset Management
  • Historical Reporting
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Key & Lock Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Service History
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Work Order Management
  • Workflow Management

View full list of Maintenance Management Software

Infor CloudSuite EAM Alternatives

More Infor CloudSuite EAM alternatives

Infor CloudSuite EAM Reviews for UK Users

Read all reviews

Overall rating

3.4/5

Average score

Ease of Use 3.1
Customer Service 3.1
Features 3.8
Value for Money 2.6

Review software

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Write a Review!
Fraz A.
Business Analyst
Information Services, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 29/07/2020

"Sold product with limitless possibilities to cater business needs"

Comments: Ability to handle more and more data with an intention to provide most meaningful depiction of the input data in order to handle the reporting requirements at the time when output from the system is desired from the stakeholders and it always performs the task to the utmost satisfaction. The most easy to use interphase I have ever came across with

Pros: Whenever we talk about an ERP solution that is reliable and trustworthy Infor EAM will always secure a spot in the list, with an immense strength and options of catering Enterprise Asset management with the help pf concrete reporting and easy to use layout in order to satisfy customer needs at every hour.

Cons: Dull interface and limited dashboard options and theme also needs some improvements.

  • Reviewer Source 
  • Reviewed on 29/07/2020
Verified Reviewer
Blessy ann varghese
Electrical/Electronic Manufacturing, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 24/08/2020

"Maintaining assets in an organization in efficient way"

Comments: Automate EAM user access review and auto grant MRC/ORG access for Admin user group.
We can do many process improvement and enhancement in and customized reports in EAM application.

Pros: In EAM, we can properly maintain assets and calculate financial depreciation for fixed asset management.
Screen designer is helpful to identify the related tables.Grant access to users based on specific user group.

Cons: I think it is bit difficulty to understand the process / functionality for new users, once we understand the process it is helpful and user friendly.

  • Reviewer Source 
  • Reviewed on 24/08/2020
Erik A.
System management manager
Automotive, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    3 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    4 /5
  • Customer Support
    2 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 24/10/2019

"Unreasonably expensive and hard to use"

Comments: EAM has many technical functions, but since it's very hard and unlogical to use and administrate, you will probably end up with an expensive system that nobody wants to use = inadequate data in.
A system with poor/inadequate data is a waste of money.

Pros: -Filter functions in all list are good.
-I's quite easy to customize list views.
- Many functions

Cons: - Expensive license costs
- Very unmodern, and not very user friendly.
- There are very few logical ways to find things in the system. You have to know where functions and values are located if you want to change things.
- Assets and items etc. has to be set up in a lot of different tables and places in order to be complete.
- Text that is documented in comment fields is not even searchable.
- High risk of (always) having to hire specialists/consultants for creating reports, setting up and updating values in the system because many things (even basic stuff) requires you to code SQL from scratch.
- Expensive upgrades.

  • Reviewer Source 
  • Reviewed on 24/10/2019
Verified Reviewer
Consultant
Computer Software, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/12/2018

"Best EAM Software Available"

Comments: Best EAM program I have ever used or implemented.

Pros: The product is very reasonable to install and configure for use right out of the box. The program has a very nice look and menu structure. Admins are able to make changes to the system without writing any code or scripts. It will be able to manage assets, inventory, purchasing, preventive work order scheduling, and work order history.

Cons: The upload and import process takes a while to get familiar with.

  • Reviewer Source 
  • Reviewed on 27/12/2018
Grant B.
Government Administration
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3.5 /5
  • Customer Support
    4.5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 02/12/2014

"An Excelent and Customizable product that is easy to use yet powerful"

Pros: Infor's EAM product is a very easy to use system. It has a stylish front end that is simple for everyone to pick up, and the support staff at EAM is very knowledgeable and able to solve problems effectively. Within the product there are many areas for customization. This is a great thing to be able to tailor parts of the system to users. The use of custom grids and inboxes really helps users focus in on what they need without getting bogged down by other issues.

Cons: As easy as it is to use, there are many aspects that are left as user customizations and require a large back end support staff to administer. The grids are a powerful tool, but also require a strong skill set to understand and master. The screens are navigable by themselves, however, trying to cross-reference things like WO information to parts becomes difficult as you then have to write down your WO, go to the WO screens and search for the information. Custom hyperlinks can be set up, however, this requires a larger back end support staff.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 02/12/2014