Who Uses This Software?

Drakewell is designed for oilfield service companies, specifically directional drilling, MWD, motor, & rental tool companies. Best suited for medium to large sized companies.

Average Ratings

49 reviews
  • Overall 4.1 / 5
  • Ease of Use 4.1 / 5
  • Customer Service 4.2 / 5
  • Features 3.8 / 5
  • Value for Money 4.1 / 5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Live Online
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Drakewell
  • http://drakewell.us/
  • Founded 2014

About Drakewell

Drakewell is simple, easy-to-use software for all of your field service needs. From asset and inventory management, to job usage and field tickets, Drakewell is the complete package for directional drilling, rental tool, and MWD companies. Stop wasting time and effort on antiquated software spread across multiple platforms and start letting technology help you get the job done on time and the right way.

Drakewell Features

  • Commercial Properties
  • Equipment Management
  • Facility Scheduling
  • Fixed Asset Management
  • For Schools
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Preventive Maintenance
  • Residential Properties
  • Room Scheduling
  • Space Management
  • Vendor Management
  • Visitor Management
  • Work Order Management
  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management
  • Asset Accounting
  • Asset Lifecycle Management
  • Audit Trail
  • Barcoding/RFID
  • Depreciation Management
  • Disposal Management
  • Document Management
  • Inventory Tracking
  • Compliance Management
  • Equipment Management
  • Inventory Management
  • Job Costing
  • Logistics Management
  • Maintenance Management
  • Material Management
  • Project Management
  • Resource Management
  • Scheduling
  • Work Order Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Preventive Maintenance
  • Quotes/Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Work Order Creation

Drakewell Most Helpful Reviews

Drakewell could be a great bit of software.

Reviewed on 02/03/2018
Josh D.
DD 5
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Using Drakewell allows me to keep my job, thus providing me with sufficient funds to feed my family.

Pros: Its better than winserve, mostly. Forcing a person to type a minimum number of characters while asking for positive statements is like farming for like on social media. Pointless.

Cons: Its an internet based software, in a business that operates in places where internet serviced is awful. The lowest level of clearance is so basic, it's more tedious than winserve, and the requirement for all fields to be filled in on a BHA before one can save is ridiculous. That makes it impossible to try and get ahead on finishing up a BHA. Not being able to, on the field hand level, transfer BHA from one job to the next is a big hiccup also.

Vendor Response

by Drakewell on 03/05/2018

Hi Josh,

Thanks for taking the time to review us!

We are working on ways to make offline sync happen for you. In the mean time, Drakewell does work on any mobile device or hotspot if you don't have internet but can get a bit of cell service.

Additionally, we don't allow BHA's to transfer from job to job, BUT we do easily allow the shipment of tools from job to job. We can update Aim's configuration to make this happen, but we'll need permission from your company to do so. Please raise this issue with your coordinator if it's something that would really benefit you!

Drakewell

Above Expectations - Just reviewing the Roll out and Implementation

Reviewed on 04/07/2018
Scott B.
Vice President
Oil & Energy, 13-50 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: 1. Ease of Use.
2. Fast and painless Implementation
3. Elimination of unnecessary clerks to re-enter paperwork from tool assemblies / disassemblies
4. Drakewell team is 1st class in support and product knowledge.
5. Fun team to work with.
6. Software has strong controls that are easy to work with.
7. Engine the software runs on is extremely powerful.
8. Feels more like shopping on amazon than working in an accounting package
9. Analytics are amazing. Recently presented data tot a customer live in DW, Sales team is now using this functionality.
10. Alerts to team members is a great feature, when tools arrive, when incidents occur, when jobs start or are completed.
11. Daily revenue function is my goto each morning.
12. End users (Tech's/Field Engineers) actually like the software and commend its ease of use.

Pros: As far as the initial Roll out of the Software package, us migrating from multiple ERP programs and Excel spreadsheets, The attractiveness of the software from an Asset perceptive is that these components are live, our technicians use DW on Ipads as they receive tools, build them, and dispatch them thus eliminating clerks who historically entered the data. Once we were ready to migrate, we were live within 1 month, and all techs trained. My favorite area of the software is the ease of Bids and tickets, and the forecasting. Very powerful and intuitive areas. Our salesmen are creating bids in customer offices within seconds of being asked. Back to the rollout, I highly recommend working with the DW team. A refreshing change from the "others" in the DD software world.

great use it everyday

Reviewed on 05/03/2018
Mark F.
Operations manger
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: combines several other software that is needed into one software. Combines inventory tracking, motor and MWD rebuild tracking, rig daily reporting and some sales aids and administrative reporting. 3d well design helps at the filed level understand what the well is doing. Also very easy to use and implement. Also like the feature of "Roles" so everyone can see there work but don't have to see what everyone is doing to make the software work. Also like that it works on any device, computer, laptop, tablet or smart phone.

Cons: Not being able use it offline. needs the ability at some rigs that don't have internet to still use the software.

Vendor Response

by Drakewell on 03/05/2018

Hi Mark,

Thank you very much for taking time to review us!

We will keep working to continue to improve the platform and its availability during times of poor connectivity.

Drakewell

I mostly use Drakewell for capturing component specifications to build my torque and drag models.

Reviewed on 05/03/2018
Parker H.
RTOC Optimization Analyst
Oil & Energy, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: The benefits for myself are the facts that I can capture the MWD and DD BHA specs in one location. Not all of the information is entered but I can complete most of my case with the information they input within Drakewell. I also benefit with the capturing of the daily activities. This helps when i have to see what rig activity is during a certain time period or depth.

Pros: I like how user friendly the software is and its functionality to locate the component specs in a timely manner. I don't have to waste any time trying to guess where the data is, but can find quicky to ensure the customer has their models completed as quickly as possible.

Cons: I believe there should be a complete user manual that could be downloaded for reference. There are a couple of glitches that could be worked out but that comes with new software. Customer support could be a little more helpful, as there is a gap when issues arise to when they are resolved.

Vendor Response

by Drakewell on 03/05/2018

Hi Parker,

Thanks for the review! Have you visited help.drakewell.us? It is our User Guides as well as links to Tips & Tricks and YouTube videos. We push content through these channels as often as we can.

Drakewell

Drakewells user ability

Reviewed on 14/12/2018
Verified Reviewer
Senior Directional Driler
Oil & Energy, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Love the software from tracking cost to BHA design. Software is very user friendly

Cons: I personally would like to see anti collision in the directional tab instead of in the 3D plots. A lot of places we are working internet is not real reliable, and it would be nice if it could work with out being connected.

Vendor Response

by Drakewell on 07/01/2019

Thank you for taking your time to give us feedback! One of the best things about Drakewell is that you can run it from your phone. Anywhere you have the ability to make a phone call or check your email from, you should be able to use Drakewell from as well. That being said, we are aware that some rig locations may have poor service which can inhibit seamless utilization of Drakewell in real time. Offline functionality is expected to be deployed to the field within a few months.

We also appreciate the feedback on the UI for anti-collision information. Feedback from users like you is what drives innovation in the Drakewell platform, so again, thank you for your time and comments.

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