Drakewell

Drakewell

by Drakewell

Who Uses Drakewell?

Drakewell is designed for oilfield service companies, specifically directional drilling, MWD, motor, & rental tool companies. Best suited for medium to large sized companies.

What Is Drakewell?

Drakewell is simple, easy-to-use software for all of your field service needs. From asset and inventory management, to job usage and field tickets, Drakewell is the complete package for directional drilling, rental tool, and MWD companies. Stop wasting time and effort on antiquated software spread across multiple platforms and start letting technology help you get the job done on time and the right way.

Drakewell Details

Drakewell

http://drakewell.us/

Founded 2014

Drakewell Pricing Overview

Drakewell does not have a free version but does offer a free trial.

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

In Person

Live Online

Documentation

Support

Business Hours

Online

Drakewell Features

Facility Management Software
Commercial Properties
Equipment Management
Facility Scheduling
Fixed Asset Management
For Schools
Incident Management
Inspection Management
Inventory Control
Preventive Maintenance
Residential Properties
Room Scheduling
Space Management
Vendor Management
Visitor Management
Work Order Management
Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Online Time Clock
Payment Collection in the Field
Quotes/Estimates
Routing
Scheduling
Service History Tracking
Work Order Management
Asset Accounting
Asset Lifecycle Management
Audit Trail
Barcoding/RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Compliance Management
Equipment Management
Inventory Management
Job Costing
Logistics Management
Maintenance Management
Material Management
Project Management
Resource Management
Scheduling
Work Order Management
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes/Estimates
Recurring Appointments
Routing
Scheduling
Work Order Creation

Drakewell Reviews for UK Users

Showing 5 of 49 reviews

Overall
4.1/5
Ease of Use
4.1/5
Customer Service
4.2/5
Features
3.8/5
Value for Money
4.1/5
Scott B.
Vice President
Oil & Energy, 13-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 04/07/2018

"Above Expectations - Just reviewing the Roll out and Implementation"

Comments: 1. Ease of Use.
2. Fast and painless Implementation
3. Elimination of unnecessary clerks to re-enter paperwork from tool assemblies / disassemblies
4. Drakewell team is 1st class in support and product knowledge.
5. Fun team to work with.
6. Software has strong controls that are easy to work with.
7. Engine the software runs on is extremely powerful.
8. Feels more like shopping on amazon than working in an accounting package
9. Analytics are amazing. Recently presented data tot a customer live in DW, Sales team is now using this functionality.
10. Alerts to team members is a great feature, when tools arrive, when incidents occur, when jobs start or are completed.
11. Daily revenue function is my goto each morning.
12. End users (Tech's/Field Engineers) actually like the software and commend its ease of use.

Pros: As far as the initial Roll out of the Software package, us migrating from multiple ERP programs and Excel spreadsheets, The attractiveness of the software from an Asset perceptive is that these components are live, our technicians use DW on Ipads as they receive tools, build them, and dispatch them thus eliminating clerks who historically entered the data. Once we were ready to migrate, we were live within 1 month, and all techs trained. My favorite area of the software is the ease of Bids and tickets, and the forecasting. Very powerful and intuitive areas. Our salesmen are creating bids in customer offices within seconds of being asked. Back to the rollout, I highly recommend working with the DW team. A refreshing change from the "others" in the DD software world.

  • Reviewer Source 
  • Reviewed on 04/07/2018
Josh D.
DD 5
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    2/5
  • Customer Support
    3/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 02/03/2018

"Drakewell could be a great bit of software."

Comments: Using Drakewell allows me to keep my job, thus providing me with sufficient funds to feed my family.

Pros: Its better than winserve, mostly. Forcing a person to type a minimum number of characters while asking for positive statements is like farming for like on social media. Pointless.

Cons: Its an internet based software, in a business that operates in places where internet serviced is awful. The lowest level of clearance is so basic, it's more tedious than winserve, and the requirement for all fields to be filled in on a BHA before one can save is ridiculous. That makes it impossible to try and get ahead on finishing up a BHA. Not being able to, on the field hand level, transfer BHA from one job to the next is a big hiccup also.

Vendor Response

by Drakewell on 03/05/2018

Hi Josh,

Thanks for taking the time to review us!

We are working on ways to make offline sync happen for you. In the mean time, Drakewell does work on any mobile device or hotspot if you don't have internet but can get a bit of cell service.

Additionally, we don't allow BHA's to transfer from job to job, BUT we do easily allow the shipment of tools from job to job. We can update Aim's configuration to make this happen, but we'll need permission from your company to do so. Please raise this issue with your coordinator if it's something that would really benefit you!

Drakewell

  • Reviewer Source 
  • Reviewed on 02/03/2018
Larry L.
MWD Field Engineer / Directional Driller
Oil & Energy, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    1/5
  • Ease of Use
    1/5
  • Features & Functionality
    3/5
  • Customer Support
    Unrated
  • Value for Money
    1/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 18/12/2018

"Good Initiative / Bad Judgement"

Comments: I can see where Drakewell can be beneficial to those in the office, in town, where internet is good, and they work a 40hr week. For those of us who have to actually use this software on a drilling location, it's not good, at all. Most rigs don't tend to have very good internet, and what we do have, is run off of a near non-existent cell service. This, in turn, winds up adding about 2hrs a day to our already 12hr shifts. It's really quite evident that the person who designed this software, never spent any real time in the field. I honestly don't know how you talk anybody, with any field sense, to actually spend money on Drakewell.

Pros: Compared to other available reporting systems, nothing, honestly, comes to mind.

Cons: It's redundant, slow and requires the field location to have decent internet, which most don't.

Vendor Response

by Drakewell on 07/01/2019

Hi Larry,

Thank you for taking your time to give us feedback! One of the best things about Drakewell is that you can run it from your phone. Anywhere you have the ability to make a phone call or check your email from, you should be able to use Drakewell from as well. That being said, we are aware that some rig locations may have poor service which can inhibit seamless utilization of Drakewell in real time. We are in the process of developing a way to run Drakewell without internet, that will automatically pipe the information entered when sufficient internet service has resumed. This is expected to be deployed to the field within a few months.

Feedback from users like you is what drives innovation in the Drakewell platform, so again, thank you for your time and comments.

  • Reviewer Source 
  • Reviewed on 18/12/2018
Mark F.
Operations manger
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 05/03/2018

"great use it everyday"

Pros: combines several other software that is needed into one software. Combines inventory tracking, motor and MWD rebuild tracking, rig daily reporting and some sales aids and administrative reporting. 3d well design helps at the filed level understand what the well is doing. Also very easy to use and implement. Also like the feature of "Roles" so everyone can see there work but don't have to see what everyone is doing to make the software work. Also like that it works on any device, computer, laptop, tablet or smart phone.

Cons: Not being able use it offline. needs the ability at some rigs that don't have internet to still use the software.

Vendor Response

by Drakewell on 03/05/2018

Hi Mark,

Thank you very much for taking time to review us!

We will keep working to continue to improve the platform and its availability during times of poor connectivity.

Drakewell

  • Reviewer Source 
  • Reviewed on 05/03/2018
Parker H.
RTOC Optimization Analyst
Oil & Energy, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 05/03/2018

"I mostly use Drakewell for capturing component specifications to build my torque and drag models. "

Comments: The benefits for myself are the facts that I can capture the MWD and DD BHA specs in one location. Not all of the information is entered but I can complete most of my case with the information they input within Drakewell. I also benefit with the capturing of the daily activities. This helps when i have to see what rig activity is during a certain time period or depth.

Pros: I like how user friendly the software is and its functionality to locate the component specs in a timely manner. I don't have to waste any time trying to guess where the data is, but can find quicky to ensure the customer has their models completed as quickly as possible.

Cons: I believe there should be a complete user manual that could be downloaded for reference. There are a couple of glitches that could be worked out but that comes with new software. Customer support could be a little more helpful, as there is a gap when issues arise to when they are resolved.

Vendor Response

by Drakewell on 03/05/2018

Hi Parker,

Thanks for the review! Have you visited help.drakewell.us? It is our User Guides as well as links to Tips & Tricks and YouTube videos. We push content through these channels as often as we can.

Drakewell

  • Reviewer Source 
  • Reviewed on 05/03/2018