Qualtrics EmployeeXM

by Qualtrics

Who Uses Qualtrics EmployeeXM?

HR leaders, employee researchers and people managers looking to increase employee engagement, create exceptional employee experience and improve company culture.

What Is Qualtrics EmployeeXM?

Qualtrics EmployeeXM (EX) creates a snapshot across the entire employee lifecycle, automatically prioritizing key drivers of engagement and experience so you can build strong teams, drive productivity, and reduce unwanted attrition.You gain the power and flexibility to tailor your engagement program to meet your needs, whether that includes a regular employee census survey or ad-hoc pulse surveys. In addition to world-class technology, we offer consulting and a 24/7 live support team.

Qualtrics EmployeeXM Details

Qualtrics

https://www.qualtrics.com/

Founded 2013

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Qualtrics EmployeeXM Software - In App Feedback
Qualtrics EmployeeXM video
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Compare Qualtrics EmployeeXM with similar products

Starting price

N/A
N/A
US$4.00/month
US$2.00/month

Free Version

Free Version Yes
Free Version No
Free Version No
Free Version Yes

Free Trial

Free Trial Yes
Free Trial No
Free Trial No
Free Trial Yes

Qualtrics EmployeeXM deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Qualtrics EmployeeXM Features

  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Activity Tracking
  • Anonymous Feedback
  • Appraisal History
  • Assessment Management
  • Benchmarking
  • Competency Management
  • Continuous Feedback
  • Customisable Branding
  • Customisable Forms
  • Customisable Questions
  • Customisable Reports
  • Customisable Templates
  • Dashboard
  • Data Import/Export
  • Email Invitations & Reminders
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Engagement Tracking
  • Feedback Management
  • Goal Setting / Tracking
  • Individual Development Plans
  • Performance Appraisal
  • Performance Management
  • Performance Review Management
  • Progress Tracking
  • Pulse Surveys
  • Question Library
  • Rater Selection
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Assessment
  • Self Service Portal
  • Skills Assessment
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Training Management

View full list of 360 Degree Feedback Software

  • 360 Degree Feedback
  • API
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Benchmarking
  • Chat/Messaging
  • Commenting/Notes
  • Communication Management
  • Content Management
  • Customisable Branding
  • Customisable Questions
  • Customisable Reports
  • Customisable Templates
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Reward Programs
  • Engagement Tracking
  • Feedback Management
  • Gamification
  • Goal Management
  • Goal Setting / Tracking
  • Mobile Access
  • Negative Feedback Management
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Progress Tracking
  • Pulse Surveys
  • Question Library
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Single Sign On
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Training Management
  • Visual Analytics

View full list of Employee Engagement Software

  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Applicant Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Benefits Management
  • Calendar Management
  • Compensation Management
  • Compliance Management
  • Configurable Workflow
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • HR Management
  • Job Application Management
  • Learning & Development
  • Leave Tracking
  • Onboarding
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Succession Planning
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Workflow Management

View full list of Human Resources

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Attendance Tracking
  • Benefits Management
  • Calendar Management
  • Collaboration Tools
  • Compliance Management
  • Configurable Workflow
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Feedback Management
  • HR Management
  • Job Description Management
  • Learning Management
  • Leave Tracking
  • Mentorship
  • Orientation Workflow Management
  • Payroll Management
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Task Management
  • Third Party Integrations
  • Time Off Requests
  • Training Management
  • Workflow Management

View full list of Onboarding Software

  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Applicant Tracking
  • Appraisal History
  • Approval Process Control
  • Attendance Tracking
  • Compensation Management
  • Competency Management
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customization
  • Document Management
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Goal Setting / Tracking
  • HR Management
  • Individual Development Plans
  • Leave Tracking
  • On-going Performance Tracking
  • Organisational Charting
  • Peer Appraisals
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Progress Tracking
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Review Cycle Tracking
  • Self Assessment
  • Self Service Portal
  • Skills Assessment
  • Surveys & Feedback
  • Third Party Integrations
  • Time Off Requests
  • Training Management
  • Weighted Performance Measures
  • Workflow Management

View full list of Performance Appraisal Software

  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Activity Tracking
  • Applicant Tracking
  • Approval Process Control
  • Assessment Management
  • Background Screening
  • Career Development
  • Compensation Management
  • Competency Management
  • Compliance Management
  • Configurable Workflow
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Email Management
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Goal Setting / Tracking
  • HR Management
  • Individual Development Plans
  • Interview Scheduling
  • Job Application Management
  • Jobs Board
  • Learning Management
  • Onboarding
  • Performance Appraisal
  • Performance Management
  • Progress Tracking
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Parsing
  • Self Service Portal
  • Skills Assessment
  • Social Media Integration
  • Succession Planning
  • Surveys & Feedback
  • Talent Acquisition
  • Third Party Integrations
  • Training Management
  • Workflow Management

View full list of Talent Management Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Budgeting/Forecasting
  • Calendar Management
  • Clock In / Out
  • Compliance Management
  • Compliance Tracking
  • Contractor Management
  • Customisable Reports
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Labor Forecasting
  • Leave Tracking
  • Monitoring
  • Online Time Clock
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Workflow Management

View full list of Workforce Management Software

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Qualtrics EmployeeXM Reviews for UK Users

Read all 65 reviews

Average score

Overall
4.7
Ease of Use
4.3
Customer Service
4.4
Features
4.6
Value for Money
4.2

Reviews by score

5
46
4
17
3
2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >10,001
Amy G.
Amy G.
Graduate Teaching Assistant
Higher Education, 5,001-10,000 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 03/10/2018

"The only survey builder I will use-- easy and trustworthy"

Comments: Overall, I highly recommend Qualtrics to people who do not consider themselves to be "tech-savvy," but yet need to create and distribute surveys/ questionnaires for research and service purposes. I find other software designs lack the ease of use, but also lacks the simple yet professional design that Qualtric provides. Users are more likely to feel comfortable inputting information if the website looks professional.

Pros: Qualtrics is extremely simple to use for people of various levels of digital literacy. I have never been given a reason to doubt that a survey will work properly and efficiently. My favorite part of Qualtrics is the privacy it offers to users and survey creators. For research purposes, it can be extremely probleatic to know the personal identity of a survey taker. Additionally, when entering sensitive information, users need to trust the software they are using. The privacy and security measures taken by Qualtircs are of uptmost importance to me.

Cons: I have had trouble contacting customer service in the past. I contacted customer service with a question about using the software, not a complaint or problem. I contacted them via email and waited over two weeks for a reply. For a software company, I expected them to be more efficient with replying to customer questions.

  • Reviewer Source 
  • Reviewed on 03/10/2018
Kaitlin C.
Health Coach
Religious Institutions, 5,001-10,000 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 09/03/2021

"Versatile Product"

Comments: Overall, I love using this product! It was easy to implement and quickly learn but with time, I was able to expand my skills and create even more complex surveys to fulfill every single function I desired. I have felt confident coming to presentations on our progress after using this product because I have actual data to back up our claims in an easy to digest manner.

Pros: We love using Qualtrics to gather and organize all sorts of data from the people that we work with. We are able to see our progress and shortcomings by the data that is easily gathered and displayed. I feel like it was very easy to set up Qualtrics surveys at first glance, but the more time that I spend with the product, the more pleased I am with the number of options and complexity of the product. I love that even though there were all of these options, it still felt VERY easy to create a simple survey with a quick glance at the survey builder.

Cons: Sometimes it is difficult to adapt the survey over time. When one option was changed, it then changed all previous answers to match the new option. This made it difficult to decipher certain data. I guess that we could have created a new copy of the survey each time we made a change but that just seemed like a hassle. I wish that we could have kept the previous information with the previous data that we gathered rather than the data being altered because we changed something down the road. I also wish that there was a way to lock down the answers that we were given so that it was HIPPA compliant, but instead we can't intake any sensitive health information.

  • Reviewer Source 
  • Reviewed on 09/03/2021
Verified Reviewer
Account Executive
Information Technology & Services, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 12/09/2018

"Great for large company employee feedback"

Comments: Not for a smaller org but great option for large scale employee feedback collection.

Pros: Great for large scale employee feedback but overkill for smaller orgs.

Cons: Customer support is lacking and can be complicated to set up the logic for the surveys.

  • Reviewer Source 
  • Reviewed on 12/09/2018
Bobbi W.
Bobbi W.
Research Assistant
Research, 5,001-10,000 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 03/06/2021

"Qualtrics EmployeeXM is great for gathering data"

Comments: Qualtrics Employee XM is a great tool for collecting a variety of data.

Pros: We use Qualtrics EmployeeXM for its survey features, which allows us to effectively gather data from a variety of end users. It makes our lives much easier in data collection.

Cons: My least favorite part of Qualtrics Employee XM was the learning curve that had to be overcome when first starting to use it. It's not always intuitive.

  • Reviewer Source 
  • Reviewed on 03/06/2021
Seth M.
Instructional Technology
E-Learning, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 08/05/2021

"Streamlined our hiring process start to finish"

Pros: I really love the intelligent analytics combined with the exit interview tools! The breakdowns and helpful guides by using these tools has helped us identify some of the key employee retention problems we were facing.

Cons: Probably our hardest sell to our employees using my this software was facing the traditional “I’ve always done things this way” vs embracing a new way of doing things. Once our team got on board and open to the idea of utilizing this product to its full potential, we truly turned around our employee retention.

  • Reviewer Source 
  • Reviewed on 08/05/2021