What Is Housecall Pro?
Holiday Promo: Just $22 for your first month* call now to learn more 855-407-3088.
Housecall Pro is a top-rated, all-in-one business solution that helps home service professionals work simpler and grow smarter. With easy-to-use digital tools for scheduling and dispatching jobs, managing payments, automating marketing efforts, and more, Housecall Pro helps Pros efficiently manage every aspect of their business all in one place.
Who Uses Housecall Pro?
Housecall Pro saves valuable time for all home service professionals across plumbing, electrical, carpet cleaning, HVAC, housekeeping, handyman, window cleaning, locksmith, and many other industries.
Housecall Pro Details
Housecall Pro
Founded in 2013
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Housecall Pro Details
Housecall Pro
Founded in 2013
Housecall Pro videos and images
Compare Housecall Pro pricing with similar products
Starting price
US$49.00/month
US$35.00/month
N/A
US$149.00/month
Free Version
Free Version
Yes
Free Version
No
Free Version
No
Free Version
No
Free Trial
Free Trial
Yes
Free Trial
Yes
Free Trial
No
Free Trial
Yes
Housecall Pro deployment and support
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Deployment
- Cloud, SaaS, Web-based
- Mac (Desktop)
- Windows (Desktop)
- Linux (Desktop)
- Android (Mobile)
- iPhone (Mobile)
- iPad (Mobile)
Training
- Live Online
- Webinars
- Documentation
- Videos
Features of Housecall Pro
Appointment Scheduling Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Automated Scheduling
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Confirmation/Reminders
- Contact Database
- Credit Card Processing
- Customer Database
- Customer History
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Electronic Payments
- Email Management
- Email Marketing
- Email Reminders
- Employee Management
- Event Calendar
- Event Scheduling
- Group Scheduling
- Mobile Access
- Multi-Location
- Online Booking
- Online Payments
- Real Time Notifications
- Real Time Reporting
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Room Booking
- SMS Messaging
- Scheduling
- Social Media Integration
- Third Party Integrations
- Website Integration
Billing and Invoicing Software
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Billing & Invoicing
- Billing Portal
- Client Portal
- Contact Database
- Contingency Billing
- Credit Card Processing
- Customisable Branding
- Customisable Invoices
- Customisable Reports
- Customisable Templates
- Document Management
- Document Storage
- Dunning Management
- Electronic Payments
- Email Management
- Estimating
- Expense Tracking
- Financial Management
- Hourly Billing
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Mobile Payments
- Multi-Currency
- Online Invoicing
- Online Payments
- Payment Processing
- Project Billing
- Projections
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- Real Time Data
- Real Time Reporting
- Recurring/Subscription Billing
- Reminders
- Reporting & Statistics
- Sales Tax Management
- Tax Calculation
- Third Party Integrations
- Time & Expense Tracking
- Timesheet Management
- Workflow Management
Carpet Cleaning Software
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Billing & Invoicing
- Calendar Management
- Client Portal
- Customer Database
- Customer History
- Customer Management
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Dispatch Management
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Email Management
- Employee Management
- Equipment Tracking
- For Carpet Cleaners
- For Field Service
- GPS
- Inventory Management
- Job Management
- Marketing Automation
- Mobile Access
- Multi-Location
- Online Booking
- Quotes/Estimates
- Real Time Data
- Reminders
- Reporting & Statistics
- Routing
- SMS Messaging
- Scheduling
- Third Party Integrations
- Timesheet Management
- Work Order Management
- Workflow Management
Cleaning Company Software
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Automated Scheduling
- Billing & Invoicing
- Booking Management
- Calendar Management
- Client Portal
- Confirmation/Reminders
- Contact Database
- Credit Card Processing
- Customer Database
- Customer History
- Customisable Branding
- Customisable Templates
- Customizable Fields
- Dispatch Management
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Employee Management
- Estimating
- GPS
- Invoice Management
- Job Management
- Job Scheduling
- Job Tracking
- Mobile Access
- Mobile Alerts
- Multi-Location
- Online Booking
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Routing
- SMS Messaging
- Scheduling
- Service History
- Third Party Integrations
- Time Tracking
- Timesheet Management
- Work Order Management
- Workflow Management
Construction Scheduling Software
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Bid Management
- Calendar Management
- Change Order Management
- Contact Database
- Contract/License Management
- Cost Estimating
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Document Management
- For AEC Industry
- Gantt/Timeline View
- Job Costing
- Job Scheduling
- Multiple Projects
- Progress Tracking
- Project Estimating
- Project Management
- Project Planning
- Project Scheduling
- Project Templates
- Project Time Tracking
- Project Tracking
- Projections
- Purchase Order Management
- Real Time Notifications
- Real-time Updates
- Reporting & Statistics
- Rescheduling
- Resource Management
- Staff Calendar
- Status Tracking
- Subcontractor Management
- Supplier Management
- Task Management
- Task Progress Tracking
- Task Scheduling
- Third Party Integrations
- Time & Expense Tracking
- Timesheet Management
- Workflow Management
Electrical Contractor Software
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automatic Backup
- Billing & Invoicing
- Calendar Management
- Compliance Management
- Contact Database
- Contract/License Management
- Customer Database
- Customer History
- Customer Management
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Dispatch Management
- Document Storage
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Estimating
- For Commercial and/or Industrial Electrical Contractors
- GPS
- Inventory Management
- Invoice Management
- Job Management
- Job Scheduling
- Job Tracking
- Location Tracking
- Maintenance Scheduling
- Mobile Access
- Mobile Signature Capture
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Scheduling
- Task Scheduling
- Third Party Integrations
- Time & Expense Tracking
- Time Tracking
- Work Order Management
Field Service Management Software
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Billing & Invoicing
- CRM
- Calendar Management
- Contact Database
- Contract/License Management
- Customer Database
- Customer History
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dispatch Management
- Document Storage
- Drag & Drop
- Electronic Signature
- Estimating
- File Storage
- GPS
- Historical Reporting
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Management
- Job Scheduling
- Job Tracking
- Location Tracking
- Maintenance Scheduling
- Mobile Access
- Online Time Clock
- Payment Collection in the Field
- Quotes/Estimates
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reminders
- Reporting & Statistics
- Routing
- Scheduling
- Service History
- Status Tracking
- Task Scheduling
- Third Party Integrations
- Work Order Management
- Workflow Management
Garage Door Software
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Billing & Invoicing
- Calendar Management
- Client Portal
- Contact Database
- Contract/License Management
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Dispatch Management
- Document Storage
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Employee Management
- Equipment Tracking
- Estimating
- GPS
- Interaction Tracking
- Inventory Management
- Invoice Management
- Job Costing
- Job Management
- Job Scheduling
- Mobile Alerts
- Mobile Signature Capture
- Multi-Location
- Online Booking
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Reporting
- Reminders
- Reporting & Statistics
- SMS Messaging
- Scheduling
- Technician Management
- Warranty Tracking
- Work Order Management
HVAC Estimating Software
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automatic Backup
- Billing & Invoicing
- Calendar Management
- Commercial/Industrial
- Contact Database
- Cost Database
- Cost Estimating
- Customer Database
- Customer History
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Dispatch Management
- Document Storage
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Equipment Maintenance
- Estimating
- Financing Management
- GPS
- Historical Reporting
- Inventory Management
- Invoice Management
- Job Costing
- Job Management
- Job Tracking
- Labor Rates
- Maintenance Scheduling
- Mobile Alerts
- Purchase Order Management
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Scheduling
- Search/Filter
- Takeoff
- Task Scheduling
- Third Party Integrations
- Work Order Management
- Workflow Management
HVAC Software
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Billing & Invoicing
- Calendar Management
- Contact Database
- Customer Database
- Customer History
- Customer Portal
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Dispatch Management
- Document Storage
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Estimating
- For HVAC Companies
- Historical Reporting
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Management
- Job Scheduling
- Job Tracking
- Location Tracking
- Maintenance Scheduling
- Mobile Access
- Mobile Signature Capture
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reminders
- Reporting & Statistics
- Routing
- Scheduling
- Service History
- Task Scheduling
- Technician Management
- Third Party Integrations
- Time & Expense Tracking
- Timesheet Management
- Work Order Management
- Workflow Management
Handyman Software
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Client Portal
- Contact Database
- Customer Database
- Customer History
- Customer Management
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Dispatch Management
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Email Management
- Employee Management
- Estimating
- For Handyman Industry
- GPS
- Inventory Management
- Invoice Management
- Job Management
- Job Scheduling
- Job Tracking
- Mobile Access
- Mobile Alerts
- Mobile Payments
- Mobile Signature Capture
- Multi-Location
- Payment Processing
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Notifications
- Reminders
- Reporting & Statistics
- Routing
- SMS Messaging
- Scheduling
- Third Party Integrations
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- Work History
- Work Order Management
Locksmith Software
- Billing & Invoicing
- CRM
- Dispatch Management
- For Locksmiths
- GPS
- Inventory Management
- Mobile Access
- Payment Processing
- Scheduling
- Work Order Management
Moving Software
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Billing & Invoicing
- Calendar Management
- Claims Management
- Commercial Moves
- Communication Management
- Customer Database
- Customisable Branding
- Customisable Reports
- Digital Signature
- Dispatch Management
- Document Management
- Electronic Payments
- Electronic Signature
- Employee Management
- Estimating
- Fleet Management
- For Moving Companies
- GPS
- International Moves
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- LTL / Shared Truckload
- Lead Management
- Local Moves
- Location Tracking
- Military / GSA Moves
- Mobile Alerts
- Multi-Location
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Reporting & Statistics
- Route Management
- Self Service Portal
- Status Tracking
- Storage Management
- Third Party Integrations
- Work Order Management
- Workflow Management
Pest Control Software
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Barcode / Ticket Scanning
- Billing & Invoicing
- CRM
- Calendar Management
- Client Portal
- Credit Card Processing
- Customer Database
- Customer History
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Digital Signature
- Dispatch Management
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Email Management
- Employee Management
- Fleet Management
- For Pest Control Companies
- GPS
- Geographic Maps
- Inventory Management
- Invoice Management
- Job Management
- Job Scheduling
- Job Tracking
- Mobile Access
- Mobile Signature Capture
- Multi-Location
- Pest Activity Tracking
- Pesticide Usage Tracking
- Property Layouts
- Quotes/Estimates
- Real Time Data
- Real Time Reporting
- Reminders
- Reporting & Statistics
- Routing
- SMS Messaging
- Scheduling
- Technician Management
- Third Party Integrations
- Work Order Management
- Workflow Management
Plumbing Software
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Contact Database
- Customer Database
- Customer History
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Dispatch Management
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Equipment Tracking
- Estimating
- For Plumbing Industry
- Historical Reporting
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Management
- Job Scheduling
- Job Tracking
- Location Tracking
- Maintenance Scheduling
- Mobile App
- Mobile Signature Capture
- Payment Processing
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Routing
- Scheduling
- Service History
- Task Scheduling
- Technician Management
- Third Party Integrations
- Timesheet Management
- Work Order Management
Pool Service Software
- Activity Dashboard
- Billing & Invoicing
- Booking Management
- Checklists & Inspection
- Chemical Usage Tracking
- Communications Management
- Cost Tracking
- Customer Database
- Customisable Reports
- Debit/Credit Card Processing
- Dispatch Management
- Drag & Drop
- Electronic Forms
- Email Management
- Employee Management
- GPS
- Geographic Maps
- Image Capture
- Inventory Management
- Job Management
- Maintenance Scheduling
- Mobile App
- Online Payments
- Quotes/Estimates
- Recurring Invoicing
- Recurring Orders
- Reporting/Analytics
- Route Optimisation
- Service History
- Technician Management
- Third Party Integrations
- Work Order Management
Recurring Billing Software
- ACH Payment Processing
- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Bank Reconciliation
- Billing & Invoicing
- Billing Rate Management
- CRM
- Client Portal
- Contact Database
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customisable Branding
- Customisable Reports
- Customizable Fields
- Dashboard
- Data Import/Export
- Deferred Billing
- Discount Management
- Dunning Management
- Electronic Payments
- Email Reminders
- Email Templates
- Invoice Management
- Invoice Processing
- Mobile Access
- Multi-Currency
- Multi-Period Recurring Billing
- Multiple Payment Options
- Order Management
- PCI Compliance
- Payment Processing
- QuickBooks Integration
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Recurring Invoicing
- Recurring/Subscription Billing
- Refund Management
- Reminders
- Reporting & Statistics
- Revenue Management
- Revenue Recognition
- Sales Tax Management
- Self Service Portal
- Subscription Management
- Third Party Integrations
- Transaction History
Scheduling Software
- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Approval Workflow
- Attendance Tracking
- Automated Scheduling
- Availability Management
- Booking Management
- Calendar Management
- Calendar Sync
- Class Scheduling
- Compliance Management
- Credit Card Processing
- Customer Database
- Customer History
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Email Management
- Employee Management
- Employee Scheduling
- Facility Scheduling
- Group Scheduling
- Mobile Access
- Mobile Alerts
- Multi-Language
- Multi-Location
- Online Booking
- Real Time Notifications
- Real-time Scheduling
- Real-time Updates
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Rescheduling
- Resource Scheduling
- Room Booking
- SMS Messaging
- Self Service Portal
- Task Scheduling
- Third Party Integrations
- Timesheet Management
Service Dispatch Software
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Client Portal
- Contact Database
- Contract/License Management
- Customer Database
- Customer History
- Customisable Forms
- Customisable Reports
- Customizable Fields
- Dispatch Management
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Estimating
- GPS
- Geographic Maps
- Historical Reporting
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Management
- Job Scheduling
- Job Tracking
- Location Tracking
- Maintenance Scheduling
- Mobile Access
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Notifications
- Real-time Updates
- Reminders
- Reporting & Statistics
- Routing
- Scheduling
- Self Service Portal
- Service History
- Status Tracking
- Task Scheduling
- Technician Management
- Third Party Integrations
- Work Order Management
Towing Software
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Assignment Management
- Auction Management
- Billing & Invoicing
- Chat/Messaging
- Client Management
- Client Portal
- Commission Management
- Customer Database
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Dispatch Management
- Electronic Signature
- Employee Management
- Fleet Management
- Fuel Management
- GPS
- Job Costing
- Job Management
- Lot Management
- Maintenance Management
- Mobile Access
- Mobile Signature Capture
- Multi-Location
- Payment Processing
- Real Time Data
- Reporting & Statistics
- Route Optimisation
- Routing
- Third Party Integrations
- Work Order Management
Work Order Software
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Barcode / Ticket Scanning
- Billing & Invoicing
- Calendar Management
- Contact Database
- Contract/License Management
- Customer Database
- Customisable Forms
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Dispatch Management
- Document Management
- Document Storage
- Drag & Drop
- Electronic Signature
- Equipment Maintenance
- Estimating
- Historical Reporting
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Management
- Job Scheduling
- Job Tracking
- Maintenance Scheduling
- Mobile Access
- Multi-Location
- Preventive Maintenance
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Recurring Appointments
- Reporting & Statistics
- Routing
- Scheduling
- Search/Filter
- Task Scheduling
- Third Party Integrations
- Work Order Creation
- Work Order Management
- Workflow Management
Workflow Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Audit Management
- Audit Trail
- Business Process Automation
- Calendar Management
- Collaboration Tools
- Commenting/Notes
- Compliance Tracking
- Configurable Workflow
- Customisable Dashboard
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Forms Management
- Graphical Workflow Editor
- Mobile Access
- Monitoring
- No-Code
- Progress Tracking
- Project Time Tracking
- Project Workflow
- Projections
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Rules-Based Workflow
- Search/Filter
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Template Management
- Third Party Integrations
- Workflow Configuration
- Workflow Management
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Paul M.
Owner in US
Verified LinkedIn User
Electrical/Electronic Manufacturing, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source
Alternatives Considered:
Great Product!
5
2 years ago
Comments: CRAZY! how I ever managed without it. My life as a business owner was forever simplified by this on decision. Great Job Guys! Really, I mean it.
Pros:
I appreciate the customer support team, always ready to improve. The pro vote feature is ingenious, I have seen several of my personal pro-votes come to fruition.
Cons:
The name. When interacting with clients the name "HouseCall pro" is limiting this amazing product to residential service calls, when in fact it is so much more. I had to modify a few internal processes, but I've managed 2 and 3 month projects from 1 invoice allowing Change Orders to bill out as segments. the name should be revised, considering something more wild. Service Titan had the right idea on the wrong product.
Holden E.
Business Development Manager in US
Consumer Services, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source
Alternatives Considered:
Great Software, Great People, Great Company.
5
last week
New
Comments: Great experience with everyone
Pros:
I like the responsiveness of the employees most about Housecall Pro. Between the chat bubble and the Facebook groups, these folks are on top of everything and are constantly looking for ways to improve the product for the end-user; us.
Cons:
I would like to see more options as it relates to recommended updates and changes from users. If this was more transparent, perhaps we could see what's in the pipeline. Our dry cleaning software has a forum where we each get a certain number of votes to vote on upcoming products and issues.
Simon P.
Président in Canada
Verified LinkedIn User
Construction, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp
Worst apps ever
1
2 months ago
New
Comments: Feel like they’re waiting for you to pay and then let you feel important without services.
Pros:
If you don’t like costumers service, pay for a full year
Cons:
Everything, from their costumer service to the president. It closely related.
Rosemary P.
Owner in US
Construction, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source
Alternatives Considered:
HouseCall Pro
5
2 months ago
Comments: Overall, this software has benefited our company a lot over the past year and a half. We now are able to keep better track of our customers and that alone has increased our customer service.
Pros:
This software is very easy to integrate from previous software or even just from an excel sheet. It has the majority of features we are looking for in an HVAC CSM system, including; dispatch, scheduling, gps tracking, time tracking, reoccurring appts, service plans, etc.
Cons:
There are only a few features we would love to see added to this software to make it 100% for us, however, none are a breaking point for us to use other software. First, we would love to be able to have inventory tracking. If our techs use a part, it would be nice if it would deduct from an inventory so we can just order what has been used. Instead, we have to do inventory once a week which cuts down on production time. Second, we would love a job routing feature. Currently, we have to look at each appt to see where each tech is scheduled to be, to figure out where to schedule potential clients. It becomes too time consuming for a customer waiting for us to determine where to put them while on the phone, so we end up scheduling and sometimes our guys are making zig zags through town or looping because we service multiple cities.
Anthony H.
Owner Operator in US
Construction, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source
Totally changed my business platform
4
4 weeks ago
New
Comments: Overall i definetly recommend the Housecall App it has streamlined alot of aspects of my business and has become a necessary tool for a growing small business
Pros:
"Price List" has been a game changer. Im able to reflect the fluctuation of price change overtime. Even more then that just being able to log my prices makes writing estimates streamlined.
Cons:
I havent figured out a way to log my employees hours to particular clients. sometimes we may deal with 3 or more clients in a day and it would be convenient if when my guys clocked in they could clock in under a client.
