18 years helping British businesses
choose better software

What is Housecall Pro?

Housecall Pro equips plumbing professionals with the tools needed to run and grow a business—all from one easy-to-use platform.

Automate scheduling, dispatching, invoicing, and billing. Win more jobs with visually compelling “good, better, best” options, and close bigger jobs with consumer financing. Boost repeat business through recurring service plans. Simplify payment collection with secure processing and mobile card readers. Scale operations efficiently with detailed reporting and analytics on key metrics.

Getting started is easy with Housecall Pro’s guided setup and user-friendly tools. Join over 45,000 businesses and sign up for a free trial today!

Who Uses Housecall Pro?

Housecall Pro is a comprehensive business solution that streamlines operations for plumbing, electrical, HVAC, carpet cleaning, housekeeping, handyman, locksmith, and other home service professionals.

Housecall Pro Software - Housecall Pro jobs manager
Housecall Pro Software - Housecall Pro payments management
Housecall Pro Software - Housecall Pro drag-and-drop scheduler
Housecall Pro Software - Housecall Pro reviews management
Housecall Pro Software - Housecall Pro customer notifications

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Reviews of Housecall Pro

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.7
Features
4.5
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Carlos Alberto
Carlos Alberto
Supervisor in Mexico
Verified LinkedIn User
Construction, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Housecall Pro review

4.0 7 months ago

Comments: Good overall experience with the product.

Pros:

The way it helps managing personal and keeping track of them.

Cons:

Some of the features are not needed. Other than that okay.

Michael
Technician in US
Construction, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Were the HOUSE you been

4.0 2 months ago

Comments: Great im enroll still . Its professional and simple

Pros:

The software is a very capable option, and is my second choice. It has many excellent features.

Cons:

Man only thing is 3D showing. That is a must for all apps

Doug
iwner in US
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

used to be good

2.0 last year

Comments: support is aweful, they dont care about customers anymore. They keep trying to add new tings and never fix the old. It become a bandaid upon bandaid

Pros:

not much anymore. It used to be good, but they keep trying to add thing and nothing works right

Cons:

I hate that they never take responsibility. If you get to talk to someone, they act like you are wasting their time

Housecall Pro Response

10 months ago

Hey Doug. Thank you for the review. Sorry to hear that you no longer like the platform. Also sorry to hear that you had a not so helpful experience with our customer service team. Can you send me an email at [email protected] with your company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!

jeremiah
service tech in US
Construction, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

house call pro for pros

5.0 4 months ago

Comments: It was well. it made us look like we were very professional early on in our company

Pros:

how it keeps all your jobs lined out for you

Cons:

the way it would connect to quick books

Matt
GM in US
Facilities Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Housecall Pro is a winner

5.0 4 months ago

Comments: Overall this product has given us a super positive experience. Works well with Quickbooks and they have been very easy to work with when we have suggested changes.

Pros:

Feel like this product was designed just for us.

Cons:

A little challenging to implement at first.

Kevin
Piano tech in Canada
Music, Self Employed
Used the Software for: Free Trial
Reviewer Source

Terrible experience

1.0 7 months ago

Comments: It's my decision if I want to use your product and you haven't respected it. If you spent half the time and money chasing clients into making a better product maybe I would have stayed.

Pros:

It was okay software, not great. It sort of worked but seemed expensive for What you got

Cons:

After declining to keep the free trial they took over a week to cancel so I got charged. Complained that I gave them over a week to cancel and they refunded me but because I'm not in the USA it was less $10 because exchange rate movement. Since I've canceled they have phoned me multiple times each time I ask them to stop calling me and they don't respect it and call back.

Tyler
Owner in US
Utilities, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Should have stayed with Quickbooks

1.0 11 months ago

Comments: Probably the worst most complex decisions I've made with my business. Its easier to work with a government agency then it has been working with Housecall.

Pros:

Nothing the whole experiences has been horrible. I was promised so much and got so little.

Cons:

After all this mess I should have just stayed with Quickbooks. Now I'm stuck with housecall.

Daniel
Owner in US
Construction, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

False Advertising

1.0 4 months ago

Comments: I am quite sure I said it all above but I hope to provide lots of advertising for Housecall Pro going forward!

Pros:

They have good sales people who do not know the limitations of what they are selling.

Cons:

They did not perform and waisted a lot of our time trying to make it work with our needs and did not offer to refund our money when they could not perform as they claimed they could during the sale!!

eleanor
Team lead in US
Automotive, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Housecall pro activist

4.0 4 months ago

Comments: Everything has been great I have found it very helpful

Pros:

The ease of integration that it brings by combing so many of my company's needs to one platform

Cons:

The pricing is a little iffy but it is everything I need in one so I guess it may be worth it

Monique
Owner in US
Public Relations & Communications, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Racks review

5.0 3 months ago

Comments: Great people , great system, who actually fulfill their promises !

Pros:

Easy access the ability to sign people up into later payments for your business

Cons:

I love everything about house call pro especially the owners GREAT people !

Kimberly
Office Manager in US
Gambling & Casinos, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Good, Bad & Ugly

4.0 last year

Comments: There are many really good thing in the basic scheduling, estimates, service plans, jobs and such. But, my level of frustration with the administrative side of this program is equivalent to how good the dispatch and job creation side.

Pros:

For the most part the base program is really good. Jobs, Estimates, Scheduling, etc. However,...

Cons:

The payroll is so full of bugs it needs several cans of Raid to try to wrangle some of then into the corral. The whole money section is full of blue pigs. I can't even corral those hogs for nothin. And the reports leave a lot to be desired as well. Frustrated...

Housecall Pro Response

10 months ago

Hello Kim! Sorry about your issues around payroll. Happy to hear that you do like the invoicing and scheduling. Can you send me an email at [email protected] with your company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!

Cal
HVAC and plumbing in US
Facilities Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Was ok but now is a mess.

1.0 2 years ago

Comments: went from good to Ok to just been a mess. they get your deposit and keep the money for few daysto play with your money and 2 weeks later you get your payment when customer pay them same day.customer service the worse in the country,Mobile devices are not good with this application because you don't get full menu.super complicated to invoice when you try to collect a deposit and them copy that estimate to a job the deposit won't transfer and that create a mess, and yes it never accurate with QuickBooks. always gives errors. price gone way up and now is not worthy. all customer service now is a bot.

Pros:

Use to be good, never great, but some how for a small business help.

Cons:

worse customer service ever. plus a mess now,after 3 years I give up trying to synchronize my QuickBooks. since they open new office in Colorado this turn to a mess.it is impossible to talk to a real person if you are a customer already.only talk to a real person if you trying to sing on with them.

Housecall Pro Response

2 years ago

Hello Cal! Sorry to see all the issues you have had. For well over a year now, we have had an inbound support line at 858-842-5746 where you can speak to a representative. We are always working to improve, making our features better and more robust. Can you send me an email at [email protected] with your company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!

Jammi
owner in US
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

housecall pro review

4.0 last year

Comments: overall i think housecall pro is great for small business owners as im always looking for ways decease the customer management workload which would give me more time on expanding the business

Pros:

what makes housecall pro standout is the customer management with invoicing,date and time of service needed

Cons:

there are times the app would freeze up preventing me from obtaining valuable customer information

Housecall Pro Response

10 months ago

Hi Jammi, Thanks for the review! Happy to see you are enjoying it and its helping your business with invoicing and customer management! We would be happy to assist with the app freezing. You can send us an email we would be happy to try and assist with this, as well as if you have any other feedback, feel free to reach out to [email protected]. Have a great day!

Scott
Plumbing in US
Construction, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Housecall is awesome

5.0 7 months ago

Comments: It has been pretty good so far. Customer service is excellent.

Pros:

Everything !!!

Cons:

No P. O. ‘S !!!

Verified Reviewer
Verified LinkedIn User
Construction, Self Employed
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Absolutely unfriendly, unprofessional and unreasonable company!

1.0 2 years ago

Comments: They blocked a credit card payment options for my account for the reason that my customer(foreign citizen) paid by his own foreign credit card my invoice which sent with Housecall Pro provided form. After they said- you have a chance for review after 6 months. After 6 months I’ll been using another app.

Pros:

It was useful, but later they made big mistake!

Cons:

Nothing. It’s not interesting application

Housecall Pro Response

2 years ago

Hello! Sorry to hear about this issue you had with payments. At times, transactions are reviewed by our merchant service, Stripe. Based on their investigations they sometimes do deny payments and other times require more info before being able to approve. Housecall Pro does not have access to the investigation that Stripe makes, but we do have to honor their decision. All of this is advised by our payment and Financial Technology team whenever situations like this occur. If you still have questions, feel free to reach out to me at [email protected]. Hope to hear from you soon and have a great day!

bridgette
owner in US
Retail, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Housecall Pro is the way to go

4.0 4 months ago

Pros:

It took less than thirty minutes to incorporate the software with my business. The software has many resourceful features for my business. Invoicing is a breeze and customers can pay directly from the link sent to their email.

Cons:

Integration was easy and I did not run into any problems with this software.

Ram
Senior Customer Support Engineer in Netherlands
Information Technology & Services, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Review

5.0 last year

Pros:

HouseCall Pro is very easy to use and user-friendly. User interface is excellent.

Cons:

I really find no issues using HouseCall Pro.

Housecall Pro Response

last year

Thanks for the review Ram! Happy to see you are enjoying it and its helping your business, and that it is user friendly! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!

Deidre
Residential and commercial cleaning in US
Construction, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Do Not Use

2.0 last year

Comments: They over charge and dont notify you about leads and still charge you even if you don't accept. Customer service was horrible as well.

Pros:

Nothing at all they are not professional and there customer support sucks.

Cons:

Everything. I did not like them at all 0% rating.

Housecall Pro Response

10 months ago

Hello Deidre! Sorry about your issue around our customer support team. I would be happy to look into the charges you were speaking of, Housecall Pro won't charge without your knowledge. Can you send me an email at [email protected] with your company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!

Naincy
Naincy
Software Developer in India
Verified LinkedIn User
Information Technology & Services, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Manages everything on fingers

4.0 2 years ago

Pros:

Housecall Pro organised everything easily. It scheduled multiple meetings and calls, perfectly generates invoices and best support in billing and pricing. Customer support solves every query it is an important factor. In it, someone is always available for help.

Cons:

Housecall Pro has no major downfall in it. If go through it in deep so mobile bugs collect my interest in it. but if ignore only that thing so it was the bucket of the facility which is easily understood by my staff members.

Housecall Pro Response

2 years ago

Thanks for the review! So glad to hear that you are enjoying the software! Sorry to hear you have had some issues with mobile. Feel free to reach out to [email protected] if you have any other feedback or comments! Have a great day!

Verified Reviewer
Verified LinkedIn User
Computer & Network Security, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source
Source: GetApp

Beware

1.0 last year

Comments: Unpleasantly surprised by House Call Pro. After following their procedures and canceling my service, I was shocked to find an unexpected charge of $406 on my account two months later. It's crucial for businesses to maintain transparency and uphold their end of the bargain. Unfortunately, House Call Pro fell short in this regard. There are plenty of other companies to choose from, and I’d advise prospective customers to think twice before opting for House Call Pro. Mismanagement of financial matters is a red flag. Beware.

Pros:

we haven't find the house all pro software that user friend

Cons:

House Call Pro doesn't seem worth the risk

Housecall Pro Response

10 months ago

Hello! Thank you for the review, We are sorry to hear that you did not find us helpful for your business! Thanks for giving us a try though. We would be happy to look into this for you, with the charge if you can you send me an email at [email protected] with your name, company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!

Ronald Abilmar
Ronald Abilmar
Marketing Manager in US
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

The essential tool for my home service business.

5.0 last year

Comments: I really like it because it has given me an all-in-one solution for managing my schedule, scheduling client appointments, tracking my work, and getting paid.

Pros:

I love how I can easily schedule appointments with my clients and keep track of my work and know exactly where I am on my schedule.

Cons:

Conversely, I would like them to have more customization options in terms of the appearance of the generated documents and forms, such as invoices and contracts.

Housecall Pro Response

last year

Thanks for the review! Happy to see you are enjoying it and its helping your business with scheduling appointments and keeping track of work! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!

Verified Reviewer
Verified LinkedIn User
Apparel & Fashion, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Too complicated

2.0 2 years ago

Pros:

Customer service was about the only thing good about household pro that I could find within the time frame I used it.

Cons:

Where to start? This service was very much pushed on me by these sales rep for the company already even though I was looking at purchasing it and using it myself without it being sold to me after all of the harassing calls and emails spam calls before purchasing or trying a trial I was almost annoyed with it before even starting. My husband and I were looking to streamline his business because he has a lot of different aspects that need to be rolled into one and him and I alone we're not able to do it just ourselves especially when so many questions come in before they turn into customers and after his jobs are done the invoicing and payment issues that we had could have been easily solved with this program but it was just too complicated and pushy on the customers that we did have and even new customers we could have had even with this service we chose to go another route and do not use it anymore just too much and not very simple to somebody who is new to trying to streamline several different aspects of a construction contracting business into one smooth sailing system!:(

Housecall Pro Response

2 years ago

Sorry to hear you had those issues with Housecall Pro! One of the things we pride ourselves on is the ease of use and streamlining, so really curious to hear more about how we fell short. If you wouldn't mind, could you email me at [email protected] with your company name and phone number? Curious about your industry as well, you mentioned construction contracting. Hope to hear from you soon!

Stephanie
Marketing Manager in Trinidad & Tobago
Package/Freight Delivery, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Great software for small businesses

5.0 last year

Pros:

Housecall Pro helped elevate my business with its easy to use interface and automated follow up emails.

Cons:

As the business increases its employees, the pricing increases

Housecall Pro Response

10 months ago

Thanks for the review Stephanie! Happy to see you are enjoying it and its helping your business by helping you elevate your business! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!

abdou
CEO in Senegal
Internet, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

The All-in-One Solution for Your Home Services Business".

4.0 last year

Comments: it works quite well

Pros:

Simplified management of appointments, invoices and payments for home service companies.

Cons:

Relatively high monthly cost, depending on company size

Housecall Pro Response

last year

Thanks for the review! Happy to see you are enjoying it and its helping your business with payments, and invoicing! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!

Karen
Owner in US
Hospitality, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Do not keep their word

1.0 last year

Comments: Horrible

Pros:

I didn't like anything about the company

Cons:

They lied to me to get my business by promising a gift card

Housecall Pro Response

last year

Hello Karen! Sorry about this issue. We are always working to make things better for our pros to help them grow and manage their business If you could email me at [email protected] with your company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!