What is Housecall Pro?
Call now to start your free 14 day trial: 866-405-0752.
Housecall Pro is a top-rated, all-in-one business solution that helps home service professionals work simpler and grow smarter. With easy-to-use digital tools for scheduling and dispatching jobs, managing payments, automating marketing efforts, and more, Housecall Pro helps Pros efficiently manage every aspect of their business all in one place.
Who Uses Housecall Pro?
Housecall Pro saves valuable time for all home service professionals across plumbing, electrical, carpet cleaning, HVAC, housekeeping, handyman, window cleaning, locksmith, and many other industries.
Where can Housecall Pro be deployed?
Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
About the vendor
- Housecall Pro
- Located in San Diego, US
- Founded in 2013
- Phone Support
- Chat
Countries available
Canada, United States
Languages
English
Housecall Pro pricing
Starting Price:
- Yes, has free trial
- Yes, has free version
Housecall Pro has a free version and offers a free trial. Housecall Pro paid version starts at US$49.00/month.
About the vendor
- Housecall Pro
- Located in San Diego, US
- Founded in 2013
- Phone Support
- Chat
Countries available
Canada, United States
Languages
English
Housecall Pro videos and images
Compare Housecall Pro pricing with similar products
Features of Housecall Pro
Alternatives to Housecall Pro
Reviews of Housecall Pro
Ryan T.
Great software that has really helped us take our remediation business to the next level.
Comments: HousecallPro has helped us take our business to the next level and makes dispatching, estimating, and bookkeeping much easier. I've used other competitive products in the past, but nothing has come close to the features of HousecallPro.
Pros:
Price list flexibility, automated emails, estimate approvals and invoicing, and dispatching to make sure everyone's on the same page.
Cons:
The automated emails should absolutely be tied to job tags, but because they're tied to customer tags, we have to add and remove them vigilantly if we have repeat customers with multiple properties or different service needs. I wish the estimate approval process was more of an eSignature process as opposed to any party just clicking a button.
Housecall Pro Response
5 days ago
Hi Ryan, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
Andrew R.
The Best For Less
Comments: Outstanding product that has allowed our business to flourish as a top certified partner, providing a valuable scheduling key to our business model.
Pros:
Houscall Pro offers the power and packaging of a large CRM/FSM at a fraction of the price point. No crazy per user rates, no wild addon costs, just packages that are flat rate, affordable, and well within the budget of even the smallest home services business.
Cons:
Some features when released are generally half finished or in beta when they really need more time to cook, but they are desperate to try and satiate the cravings of their thousands of users
Housecall Pro Response
last month
Hi Andrew, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
Karen G.
What were they thinking?!?
Comments: Used to be a big supporter. Now feel betrayed. This experience is moving me to look for other solutions. Moving will be a giant expense in time and training and data movement....but i have to work with partners i can trust and believe in. HCP is no longer that partner...I can see that now. Very disappointed. If you plan to grow to more than 5 employees - this is not the solution for you based on their current predatory pricing plan.
Pros:
Good product- does what it is supposed to do. You can schedule jobs, invoice customers, and develop a nice database of what you did with each customer. It has limitations and its share of glitches Support is mediocre but it is available. I've been a fan for a long time and have brought a number of businesses over to use their software. No more though.
Cons:
If you grow from 5 to 6 employees watch out - its time to move to another software provider in my opinion. The pricing plan allows up to 5 employees for 1 set price. Keep in mind one of those 5 employees is your office staff so you really only get 4 field techs. If you add the 6th employee your HCP monthly price more than doubles the entire cost of the plan. There is now no longer a way to add 1 employee to their mid-tier plan - you have to move to the high tier plan. You can purchase 2 of the mid tier plans for less than the price of their high tier plan - this is just so ill-conceived! Last year we were able to add 1 additional employee for just a set fee per employee which was very reasonable. WHen that employee quit we were back down to 5...so were unaware that in June 2022 they made this change wiping out the ability to add an incremental employee without having to jump to the next tier. I am gobsmacked by how wrong of move this was on their part. The whole point of this software is helping you to grow your business - but apparently as soon as you do grow boy do they punish you for it! Additionally their search function for the "pricebook" leaves a lot to be desired. If you type in a keyword like "flange" and you have multiple items with that keyword in the description you expect all of the items with that keyword to appear. It doesn't. Only some do. No rhyme or reason to it. Uploading photos from field is dodgy and slow. Reports availble are not reliable or accurate
Housecall Pro Response
6 days ago
Hi Karen, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
Nicole S.
Great CRM
Comments: Great CRM for a trades business. Communication, customer info and notes all in one place. You will still need an accounting system like Quickbooks where accounting related reporting can be more robust.
Pros:
Service and materials lists make creating invoices a breeze. Easy to convert estimates to jobs. Easy to tag the appropriate employees to jobs. Custom reports and dashboard allow you to see KPIS in one spot. Connects to Quickbooks very easily and syncs in real time. Tech support is super responsive and helpful. Adding employees is very easy. It sends them a link to download the app and onboards them in no time. Checklists for techs and project managers are great and you can customize them and also make them required before a job can be marked as complete. You can accept payments and ever offer financing all through the app.
Cons:
The app is great in the field, but the browser version is much more robust. So techs can use the app, but for back office purposes, browser is better. It does only sync with Quickbooks one way. And some dates are hinky when they carry over if you collect a deposit or do progressive invoicing. I always have to fix a handful each month. You also cannot retro date things- so if a payment is received and not marked same day, later you can only date it the day you are marking the invoice paid.
Housecall Pro Response
4 weeks ago
Hi Nicole, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
Anders H.
Alternatives Considered:
Excellent software for contractors and labor professionals
Comments: Using housecall pro has been great so far, their support team has been very responsive.
Pros:
Housecall Pro has made it much easier to manage my junk removal company. I can track the crew's progress throughout the day, make changes to customer bookings from my computer which my crew then sees on their phones, and the crew can communicate directly with customers through the app. It also handles professional invoicing and payments. It's made everything much easier, and the number of Google reviews we've gathered has skyrocketed due to their automatic customer close-out messages.
Cons:
I don't like their direct online booking interface, if the customer were to use it, I find it confusing and not intuitive. We use a simpler very clear booking interface, then manually migrate those appointments into housecall pro.
Housecall Pro Response
4 weeks ago
Hi Anders, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
