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What is HubSpot Sales Hub?

Supercharge your sales process with Sales Hub, a powerful and easy to use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics and reporting for growing teams. Sales Hub is built on the leading HubSpot CRM platform, where you can bring your customer data, tools, and teams together in one central system of record. Whether its strategies, services, or software, HubSpot has everything you need to grow better.

Who Uses HubSpot Sales Hub?

Over 100,000 total customers in more than 120 countries use HubSpot's software, services, and support to transform the way they attract, engage, and delight customers.

Where can HubSpot Sales Hub be deployed?

Cloud-based
On-premise

About the vendor

  • HubSpot
  • Located in Cambridge, US
  • Founded in 2012

HubSpot Sales Hub support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, Denmark and 17 others

Languages

English, French, German, Japanese, Portuguese and 1 others

HubSpot Sales Hub pricing

Starting Price:

US$20.00/month
  • Yes, has free trial
  • Yes, has free version

HubSpot Sales Hub has a free version and offers a free trial. HubSpot Sales Hub paid version starts at US$20.00/month.

About the vendor

  • HubSpot
  • Located in Cambridge, US
  • Founded in 2012

HubSpot Sales Hub support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, Denmark and 17 others

Languages

English, French, German, Japanese, Portuguese and 1 others

HubSpot Sales Hub videos and images

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Features of HubSpot Sales Hub

  • AI/Machine Learning
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • CRM
  • Campaign Management
  • Click Tracking
  • Contact Management
  • Customer Database
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Document Storage
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • For Sales Teams/Organizations
  • Forecasting
  • Interaction Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Lead Scoring
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Real-Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Pipeline Management
  • Sales Reports
  • Task Management
  • Third-Party Integrations
  • Workflow Management

Alternatives to HubSpot Sales Hub

Zoho CRM empowers organisations with a complete customer relationship lifecycle management solution. Learn more about Zoho CRM
Drive growth with Sales Cloud 360, the best-in-class sales solution that drives rep productivity on the world's #1 CRM platform. Learn more about Salesforce Sales Cloud
Pipedrive is an easy to implement lead management software tool that helps you focus on the activities that drive deals to close. Learn more about Pipedrive
Online spreadsheet making tool that helps in creating, editing & sharing spreadsheets in real-time through any PC, mobile or tablet.
Create velocity through your sales process. Leverage your pipelines to track, manage, and nurture deals efficiently.
Customer.io is a customer engagement platform for creating data-driven campaigns that reach people across all messaging channels. Learn more about Customer.io
Streak is the only CRM integrated entirely within your Gmail inbox, and works alongside all your other Google Workspace applications.
Save time and reduce costs with innovations that reimagine your customer relationships. Learn more about Salesforce Service Cloud
Drive your online sales through well-managed conversations. Smartsupp offers you affordable live chat, chatbots, and video recordings.

Reviews of HubSpot Sales Hub

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.4
Features
4.4
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Josefina
Josefina
Business Development in Argentina
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

It is by far the best CRM and More app

5.0 3 weeks ago New

Comments: It is the best app, love it and love the trainings

Pros:

Nobody should get a CRM without trying out Hubspot first, it is by far the best one.

Cons:

nothing to not like, they do everything OK

Fernando
Fernando
Head Of Customer Experience in Brazil
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

SalesHub is the must tool for companies looking to centralise their customer journey and scale

4.0 10 months ago

Comments: We migrated from Pipedrive, RD Station, Intercom and Asknicely to keep the entire lead/customer history/journey in just one tool and Hubspot is awesome for providing adding a lot of value to the company.

Pros:

Easy to useUX/UI is greatCustomer support and community helps a lot on day by day doubts and problemsAll leads/customers history/journey in just one system

Cons:

Can be improved with AI to provide more valuable insights Lacks of native integrations (no paid add-ons) with tools that almost every company uses like Whatsapp, LinkedInData analysis could go far to more complex data analytics, dashboards and insights

Alternatives Considered: Salesforce Sales Cloud

Reasons for Choosing HubSpot Sales Hub: Hubspot is capable of concentrating different datas from different features if you combine more modules so we replaced 3 ou 4 tools to Hubspot and our data was centralised there making it easier to understand and improve customer journey

Switched From: Pipedrive

Reasons for Switching to HubSpot Sales Hub: Hubspot is cheaper, more modern and easier to use

James
Revenue Ops Manager in UK
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Hubspot Admin Review

4.0 last month New

Comments: Very good system, is great for a start up company looking to build their sales and marketing processes and will serve you very well. Has everything you need to hit the ground running and I can’t fault it for what it does, it just isn’t scalable long term for sales in my opinion.

Pros:

Hubspot compared to other tools is extremely digestible, user friendly and visually easy to navigate. It provides all the necesssry tools to create a great CRM database for both sales and marketing activities. Compared to other market leaders, it excels in its marketing outputs, having some of the easiest automations and workflows to reach your customer/prospect base, and makes it easy to control how you are contacting. Activities are displayed on timelines giving great insights into what’s gone on with your accounts/contacts

Cons:

The level of customisation and functionality on the sales side is lacking compared to other providers such as Salesforce. The workflows have less capability to manipulate and work the data in the system, and although the layouts are user friendly, there is a lack of customisation that makes hubspot unique to your company and ultimately scalable for long term use

Simon
Head of Sales in Malta
Legal Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Awesome product, absolutely terrible onboarding experience

3.0 3 years ago

Comments: HubSpot Sales Hub is a great platform, but their onboarding process is probably the worst I've experienced from a SaaS provider. So I'd advise you against using the software if you want their help in getting the software up and running quickly.

Pros:

Ease of use and automation capabilities.

Cons:

The onboarding experience. They insist on charging for onboarding support, but don't really give you the support you need and completely lack ownership over the process.

Alternatives Considered: Zoho CRM and Pipedrive

Reasons for Switching to HubSpot Sales Hub: Ease of use and level of automation by design in the system.

Jonathan
Jonathan
Co-Founder, CEO in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Growth Toolkit For Sales

5.0 3 months ago

Comments: We're happy customers of Hubspot Sales, using them over 5+ years for the business, and over a decade personally through different organizations. There's a lot of training resources even for small business owners looking to streamline their sales team.

Pros:

We've been using Hubspot Sales since it was just a Chrome extension for Google Workspace, and they've done a great job of expanding features. Other companies have tried to enter the space but have either shutdown or killed of sales enablement features. Sales team love HubSpot over SalesForce, and new hires are always happy to learn it's part of our sales tech. Great user interface!

Cons:

Before they had any of the extra features Gmail was the only way to integrate, but that was years ago during their startup phase. Now, it's a powerhouse that lets our team record how we are communicating with our leads. Just wish we had some customization on that front, not everyone uses WhatsApp, but activity happens all over for online businesses.