15 years helping British businesses
choose better software

What is Stax Bill?

Stax Bill empowers businesses worldwide with a flexible subscription billing engine. By simplifying subscription billing and management while automating recurring invoicing, payments, and revenue recognition.

Accept credit cards with zero cost to your bottom line with surcharging. Surcharging passes the credit card fee on to the customer, giving you every dollar for every transaction.

Scale your business with confidence using the most flexible subscription billing management software.

Who Uses Stax Bill?

We proudly provide services for hundreds of businesses like Business Insider, GE Avionica, Uberflip, Churchill Downs, Vendasta, Expedia Cruise Ship Centers, Geotab, Rapid Fire tools, Velaro, and more.

Stax Bill Software - Revenue Reporting
Stax Bill Software - Catalog Management
Stax Bill Software - Customer Overview
Stax Bill Software - Cash Summary Report
Stax Bill Software - Customers Dashboard

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Reviews of Stax Bill

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.5
Features
4.3
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
57%
4
34%
3
6%
2
3%
Victoria
Victoria
Account and Project Manager in US
Verified LinkedIn User
Architecture & Planning, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Small Business Best Friend

5.0 2 months ago

Comments: Great experience, and customer service is QUICK and stellar. I'd absolutely recommend Stax to any Small Business.

Pros:

I loved the ease of adding clients, customization, the ability to send straight to their emails, I loved tracking AP/AR - all of it was so, so user friendly. Stax Bill also has a function where they give you a huge "run down" of all trends, marketing sectors, & accomplishments over a week/month/year. Very helpful to visually see what's going on!

Cons:

Sometimes invoice payment history before a certain date would just.. Vanish.

Tony
IT Project Manager in US
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

Fusebill Subscription Software

5.0 4 years ago

Comments: We reviewed their features and compared them to other subscription software systems. They will do our invoicing and interface with our other systems.

Pros:

Our company chooses Fusebill as our Subscription Software and Billing System. We are in the process of implementing it now with our internal systems. Great standard accounting reporting.

Cons:

One of the limitations is the number of API transactions per day. They use more batch systems instead of real-time transactions. They are used to be the complete billing system.

Fattmerchant Response

3 years ago

We are really excited to be working with CCM and being a partner in your continued success, Tony. Thank you very much for the review.

Isaac
Finance Manager in US
Utilities, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Assertive Payment Processing Approach

5.0 2 months ago New

Comments: Stax Bill is an impressive payment processing approach for enterprises.

Pros:

Stax Bill makes the payment and the process of billing speedy and error free.

Cons:

Stax Bill has attained all the accounting requirements for companies.

Verified Reviewer
Verified LinkedIn User
Automotive, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Need to change a product's price for all customers? Look elsewhere.

2.0 7 years ago

Pros:

There are a lot of options for custom pricing for an individual subscription. Decent API, though limited in some odd ways (only certain major changes trigger events, others don't. SSO breaks standard login). They'll create some custom reports if a report is missing. They import data, just make sure that you're not live yet when they do it (they messed ours up when importing into live system). I think Fusebill is probably well suited to companies that need to bill a small number of clients with varying prices, discounts and terms. Too many customers, though, and manual updates become infeasible. A single, simple pricing structure won't be easy to update if you have a lot of customers.

Cons:

Price is on the high side. Slow UI response at the end of the month, though improved somewhat in recent months. Complex UI required a lot of training for our employees to complete simple tasks. Frequent trivial UI updates require additional training. Reporting is not configurable and marginally useful. Cost based accounting isn't supported well. Previously there was a frequent issue with their Authorize.net gateway integration that would show payments in an "unknown" state without notifying us, leaving the customer account in a weird limbo state. We've wasted hours manually looking through customers to fix, and hours working to satisfy justifiably upset customers. Has since been fixed for the most part, but "unknown" payments still crop up sometimes. Currently our biggest problem with Fusebill is updating the price for a product in our subscriptions. We have a price change, and WE HAVE TO WRITE OUR OWN CUSTOM CODE TO CHANGE PRICES on all of our active subscriptions. The inactive ones? They'll have the wrong prices when we re-activate them. Instructions on the custom code to update our subscriptions were given to us 13 days after asking for instructions on changing prices. We never thought that price changes would be a missing feature for a recurring billing system. Hopefully this information is helpful to someone else. WE REGRET CHOOSING FUSEBILL after wasting hundreds of hours, and I hope I can find the time to find and integrate another solution soon

Fattmerchant Response

7 years ago

Hi, Thank you for taking the time to post a review of Fusebill. At Fusebill we value all feedback from our customers, and we use it to constantly improve. Our Customer Experience team would like to connect with you to discuss your concerns as we strive to ensure the satisfaction of all of our customers. Please reach out to us by email or a phone call to Fusebill Support.

Ann
Operations Manager in US
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent Support, Excellent Team, and Ever Improving

5.0 5 years ago

Comments: Fusebill really listens to their customers and they care! They are very helpful in finding solutions to any issues and always come up with some work around.

Pros:

Their support team is amazing! Very quick and helpful responses by phone, chat or email. Also, they are always improving. I'm loving their new dashboard customization.

Cons:

Invoices are written in stone and once posted cannot be edited in anyway unless deleted (this causes movements on the GL). Reports aren't great but ALL the data points are there so if you are an Excel wiz you can make some serious magic. I wish they would become best friends with ChartMogul.

Fattmerchant Response

5 years ago

Thanks for the great feedback, Ann. I'll pass your kudos on to the team and I'm sure they'll be pleased. We are continuously improving our efforts based on valuable feedback from users like you. Our customer experience team will be in touch shortly to gain any additional insights you may have on the reporting capabilities of Fusebill. We look forward to play a continued role in your success. -Jacob Varghese VP, Marketing Fusebill