17 years helping British businesses
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SimplyBook.me
What is SimplyBook.me?
SimplyBook.me offers the most extensive appointment scheduling system on the market, that makes you look professional and solves all your online needs. You get a full blown booking website, or a widget for your own website, where you can present your business and accept appointments, sell products, membership, packs, gift cards and service add-ons. A great variety of marketing tools available as well as an Admin app and a branded Client app. An extensive Enterprise Solution available with HQ management.
Who Uses SimplyBook.me?
SimplyBook.me suits all small & med sized companies accepting bookings like beauty salons, schools, consultants etc. The Enterprise solution allows to manage all subsystems within the admin interface.
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Reviews of SimplyBook.me
SimplyBook.me is perfect for me!
Comments: I have tried a couple of other services, but SimplyBook.me is the most optimal for the money. Absolutely essential.
Pros:
Very easy to use, fully compatible with my website, and the mobile app is invaluable.
Cons:
It can become expensive when you have to upgrade to get more features. Fortunately, you can just scale up as needed.
Alternatives Considered:
A SIMPLE Solution!
Comments: I've been really happy with Simplybook.me. It's a simple booking platform and what I was looking for. It also has most of the features I wanted.
Pros:
Love how easy to use it is for me and my clients. It has automated my business so I can focus on teaching classes. Also compared to US-based companies it is sooo affordable and I love all of the custom features that are included especially the progressive web app (mobile app)
Cons:
One feature I still need for my business is a waiting list per class right now it only has waiting list per day. Took a while to set up, but very helpful user guides / customer service when I did get stuck.
SimplyBook.me Response
last month
Thank you for your review! We're delighted to hear that SimplyBook.me has been a simple and effective solution for you and your clients. It’s great to know that the affordability and customizable features have met your needs. We appreciate your feedback on the waiting list feature—your suggestion is valuable, and we’ll consider it for future updates. If you need any more assistance or have additional feedback, don’t hesitate to reach out. Thank you for choosing SimplyBook.me!
Simply Book Me Review
Comments: I would give the service overall 3 stars just need to simplify things and make the booking site user friendly it can be intimidating which makes it not so helpful for my business.
Pros:
The Booking site is very difficult to navigate. My clients shouldn’t have to pay for the add ons if they are paying for the deposit. I’ve had a very hard time with using all of the custom features to market my business. The text option doesn’t work to send out notifications to clients. I was told you had to have an android to create an app when most people have iPhones. Sending out notifications to my clients needs to fixed soon.
Cons:
The extra amount my clients have to pay when they’re paying a deposit and selecting and add-on.
Alternatives Considered:
Best Quality for the Price
Comments: I've been with SimplyBook for about a year and a half now, and unless a cheaper option with similar features and quality were to come along, I don't see myself changing. That being said, I have no loyalty under capitalism, so when and if such a service comes along, I will take them under consideration.
Pros:
I really love the customizable features and that I can select the ones I need most depending on my plan.
Cons:
I don't like that I can't over-book myself as an administrator, I think some of the options that you have to pay extra to use or choose as a feature are a little pedantic and could be included in the overall price, such as add-ons for services.
SimplyBook.me Response
last month
Thank you for sharing your feedback! We’re pleased to hear you find our customisable features valuable and appreciate the affordability of our service. We understand your concerns about certain features - we’re always looking for ways to enhance our platform and your input helps us in this process. If you need further assistance, please feel free to reach out to our support team. We're here to help and ensure you have the best experience with SimplyBook.me.
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Happy with SimplyBook.me - Would recommend!
Pros:
Very similar to more expensive scheduling software. I have used Mindbody & Mariana Tek in the past for scheduling, payroll & POS. Although I was satisfied with both the other companies, the subscription prices for the software was too high.
Cons:
I would prefer to have a live representative to help with the set up and other questions that could arise. The Chat feature is helpful. However, talking on the phone or video call is preferred. I have since used You Tube for help with any questions I may have.
SimplyBook.me Response
last month
hank you for your feedback! We're glad to hear that you’re satisfied with SimplyBook.me and find it comparable to more expensive options. We appreciate your suggestion about having live representatives for setup and support. To assist with setup and any questions, we do offer a comprehensive full setup help service. You can find more details here https://simplybook.me/en/full-setup-help. If you have any further questions or need assistance, please feel free to reach out.
