United Kingdom Local product

What Is Pabau?

Pabau a global leader in clinic and medical practice management cloud based software, used by thousands of healthcare practitioners worldwide. Manage schedules, treatment notes, invoices, payments, marketing and lots more. It works great for all sizes from large teams, solo practitioners, and anything in between.

Who Uses Pabau?

Pabau is a complete practice management application used by thousands of healthcare practitioners worldwide.

Where can Pabau be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile)

About the vendor

  • by Pabau
  • Phone Support
  • Chat

Countries available

Australia, Belgium, Canada, France, Germany and 13 others

Languages

French, Spanish

Pabau pricing

Starting Price:

£65.00/month
  • No free trial
  • No free version

Pabau does not have a free version and does not offer a free trial. Pabau paid version starts at £65.00/month.

Pricing plans

About the vendor

  • by Pabau
  • Phone Support
  • Chat

Countries available

Australia, Belgium, Canada, France, Germany and 13 others

Languages

French, Spanish

Pabau videos and images

Pabau video
Pabau Software - 1 - thumbnail
Pabau Software - 2 - thumbnail

Features of Pabau

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Client Portal
  • Communication Management
  • Compliance Management
  • Customer Database
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Document Management
  • Document Storage
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Email Reminders
  • Forms Management
  • HIPAA Compliant
  • Historical Reporting
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Multi-Location
  • Multi-Physician
  • Patient Engagement Software
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Physician Scheduling
  • Records Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduling
  • Self Service Portal
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Workflow Management

View full list of Medical Software

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Management
  • Client Portal
  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Scheduling
  • Faculty/Staff Management
  • Gift Card Management
  • HIPAA Compliant
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Marketing Automation
  • Multi-Location
  • Online Booking
  • Payment Processing
  • Promotions Management
  • Reminders
  • Reporting & Statistics
  • SMS Marketing
  • SMS Messaging
  • Sales Reports
  • Social Media Integration
  • Third Party Integrations
  • Transaction History
  • Treatment Packages
  • Website Integration

View full list of Medical Spa Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Bed Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Charting
  • Claims Management
  • Client Portal
  • Communication Management
  • Contact Database
  • Customer Database
  • Customisable Forms
  • Customisable Reports
  • Discharge Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Payments
  • HIPAA Compliant
  • Historical Reporting
  • Invoice Management
  • Live Chat
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Patient Flow Management
  • Patient Intake
  • Patient Location Tracking
  • Patient Monitoring
  • Patient Scheduling
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Surveys & Feedback
  • Task Scheduling
  • Third Party Integrations
  • Waiting Time Tracking
  • Workflow Management

View full list of Patient Management Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Assessment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Charting
  • Claims Management
  • Client Portal
  • Compliance Management
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Document Templates
  • EMR/EHR
  • Electronic Payments
  • Employee Management
  • Event Scheduling
  • Exercise Library
  • For Physical Therapy
  • HIPAA Compliant
  • Insurance Management
  • Inventory Management
  • Invoice Management
  • Multi-Location
  • Patient Portal
  • Practice Management
  • Progress Notes
  • Progress Tracking
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SOAP notes
  • Scheduling
  • Task Scheduling
  • Template Management
  • Treatment Planning
  • Workflow Management

View full list of Physical Therapy Software

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Booking Management
  • Booth Rental Management
  • Calendar Management
  • Calendar Sync
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Surveys
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • For Salons and Spas
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Multi-Location
  • Online Booking
  • Payroll Management
  • Point of Sale (POS)
  • Real Time Reporting
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • SMS Marketing
  • SMS Messaging
  • Sales Reports
  • Social Media Integration
  • Third Party Integrations
  • Transaction History
  • Website Integration

View full list of Salon Software

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Management
  • Client Portal
  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Event Scheduling
  • For Salons and Spas
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Multi-Location
  • Online Booking
  • Payroll & Commissions
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • SMS Marketing
  • SMS Messaging
  • Scheduling
  • Social Media Integration
  • Task Scheduling
  • Third Party Integrations
  • Transaction History
  • Website Integration

View full list of Spa Software

Alternatives to Pabau

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Reviews of Pabau

Read all 263 reviews

Average score

Overall
4.6
Ease of Use
4.4
Customer Service
4.7
Features
4.6
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Amy S.
Doctor in UK
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Pabau for telemedicine

5 3 weeks ago New

Comments: I do not have a big administration team and pabau lets me manage payments , diary and patient documents securely and in a timely manner

Pros:

Easy access for patients and clinicians

Cons:

A lot of components to wrap my head around

Alternatives Considered: Heydoc

Reasons for Choosing Pabau: Heydoc couldn’t provide someone to upload and build my patient questionnaires which i had little time to do

Switched From: Heydoc

Reasons for Switching to Pabau: As above

Luisa S.
Aesthetic Nurse in UK
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent system for medi clinics with updated features all the time.

4 2 months ago New

Pros:

I like the team behind it they have always been very helpful and responsive. The technology is always improving and I have seen massive improvements in the last year or so which has benefited my business immensely. The training webinars they have are amazing!

Cons:

Some features are more difficult to get to grips with or don’t work as well as planned. Mostly integrations.

Alternatives Considered: Consentz and Ovatu

Reasons for Choosing Pabau: The function to have online consents and a safer and integrated system.

Switched From: Google Drive and Acuity Scheduling

Reasons for Switching to Pabau: I was offered a trial by the [SENSITIVE CONTENT] and at the time it seemed to offer the features I wanted and was the best system around.

Éilís F.
Consultant Plastic Surgeon in Ireland
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Very poor migration experience, multiple issues not resolved

3 7 months ago

Comments: Poor and inconsistent customer service.
At the outset, I spoke with [SENSITIVE CONTENT] from Pabau, and subsequently [SENSITIVE CONTENT], when he was slow to revert, about a number of elements that were critical to my choice of software.
Unfortunately, I was given incorrect information, and I am now writing this review, as my email to head office about my concerns, has gone unacknowledged, and unanswered.
I was told that the migration would take a max of 7 days. Yet here I am, 7 weeks in, with critical patient documents missing, a messed-up GP database, insurance price over-rides not uploaded, and poor communication with apparently no will, to get the issues sorted.
I was told that Pabau integrates with Sage accounts (it doesn't)
I was told that there was no issue with Irish mobile numbers - when an issue arose, I was told that there might be an issue with some mobile numbers but they possibly couldn't identify this as they were Irish numbers, and received no further help.
I was reassured that my extensive database of GPs would be imported intact. In fact, entire swathes of data (GP telephone numbers and email addresses) have been removed. The addresses have had Ireland entered as a town, and United Kingdom as the country, which is incorrect.
I was reassured that there would be no problem using my existing Word templates, and that I would have full word processor functionality. This is absolutely not the case.

Pros:

The product has a lot of potential, particularly relating to automating routine reminders, etc. Patient photos function is very useful

Cons:

There are significant issues around the medical history section, which for some reason cannot be removed from the iPad when a patient is given same, to complete a consent form. I consider it dangerous, that a patient can click into and alter their medical history - that is alter their medical record. There is no ability to create and email a Word document or PDF from within the system. We are required to use a secure email system for correspondence with GPs and Hospitals, and thus cannot email directly from Pabau. The impossibility of producing anything other than the simplest of letters within the system, owing to the constraints on the Word templates, means that we have to engage a cumbersome of cutting and pasting email content to letters, an utter waste of time. My letter templated are largely pre-populated with content, which I edit and add to as required. Pabau allows me enter text to one point only in the middle of the document, rendering these templates obselete. This is very frustrating as I specifically asked when I interviewed Pabau, if I could continue using my templates as before, and was told that it would be "no problem"

Carissa P.
Manager in Australia
Health, Wellness & Fitness, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

One stop shop!!!

5 4 months ago

Comments: The reporting functions are a game changer!

Pros:

Pabau is intuitive, user friendly and packed with features. We have researched the top 10 practice software programs and it by FAR out ways all the rest. SO EXCITED

Cons:

We are only in the early stages of use but so far have not found anything that we don't like or can't find a work around for.

Alternatives Considered: coreplus, Cliniko and Nookal

Reasons for Choosing Pabau: Our previous system was ok but we needed too many additional "add on's" in order to continue to grow our business and service our customers. Pabau is a one stop shop.

Switched From: Cliniko

Reasons for Switching to Pabau: Pabau is innovative, intuitive, and will enable our business to continue to grow whilst creating a much better user experience for staff, clinicians and our clients.

Pabau Response

4 months ago

Thank you so much! We look forward to seeing your clinic grow with Pabau, if you need anything, then reach out on live chat and we will be happy to help!

Huriye S.
Clinic Co-Ordinator in UK
Hospital & Health Care, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Very user friendly!

5 2 weeks ago New

Comments: Currently getting used to the new system. Enjoying it to be honest! Makes me feel smart when I can easily solve a problem :)

Pros:

How simple and easy it is to use. I also love and appreciate that help is always a very quick chat or email away and the team are always willing to assist. No question is too small! Really do love this software and everything that comes with it.

Cons:

I haven't yet found anything worth mentioning that I dislike about the software or company.