--- description: Discover the benefits and disadvantages of Pabau. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pabau Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Patient Case Management Software](/directory/30590/patient-case-management/software) > [Pabau](/software/140062/pabau-crm) # Pabau Canonical: https://www.capterra.co.uk/software/140062/pabau-crm Page: 1 / 27\ Next: [Next page](https://www.capterra.co.uk/software/140062/pabau-crm?page=2) > Run your medical-led practice on one platform, from AI Scribe and ePrescribing to payments and growth tools. > > Verdict: Rated **4.7/5** by 647 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Pabau? Trusted by 3,500+ medical-led practices, from solo providers to multi-location groups delivering private healthcare, dermatology, wellness, and aesthetic medicine. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 647 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Pabau ## Commercial Context - **Starting Price**: US$59.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Spanish - **Available Countries**: Australia, Belgium, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, Spain, United Arab Emirates, United Kingdom, United States ## Features - Appointment Management - Appointment Scheduling - Billing & Invoicing - Care Plan Management - Case Management - Client Management - Coding Assistance - Compliance Tracking - Confirmations/Reminders - Customer Database - Decision Support Systems - Document Management - Drug Reference Database - E-Prescribing - EMR/EHR - Email Marketing - Employee Management - Faculty/Staff Management - For Medical Purposes - For Medical Spas - For Physical Therapy - For Salons and Spas - Formulary Management - Initial Assessments - Insurance Management - Inventory Management - Medical Billing - Medical History Records - Medication Alerts/Warnings - Medication History - Mobile Access - Multi-Location - Online Booking - Patient Intake - Patient Management - Patient Portal - Patient Questionnaires - Payment Processing - Physician Scheduling - Point of Sale (POS) - Prescription Renewal - Recurring Appointments - Reminders - Remote Treatment Planning - Reporting/Analytics - SMS Messaging - Secure Messaging - Self Service Portal - Third-Party Integrations - Video Conferencing ... and 32 more features ## Integrations (10 total) - Doctolib - Doctolib Médecin - GoCardless - Google Analytics 360 - Google Calendar - Google Tag Manager 360 - Mailchimp - Stripe - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Patient Case Management Software](https://www.capterra.co.uk/directory/30590/patient-case-management/software) ## Related Categories - [Medical Software](https://www.capterra.co.uk/directory/20029/medical-practice-management/software) - [Dermatology EMR Software](https://www.capterra.co.uk/directory/32518/dermatology-emr/software) - [Patient Management Software](https://www.capterra.co.uk/directory/30780/patient-management/software) - [Electronic Medical Records Software](https://www.capterra.co.uk/directory/20028/electronic-medical-records/software) - [Medical Scheduling Software](https://www.capterra.co.uk/directory/30027/medical-scheduling/software) ## Alternatives 1. [ModMed](https://www.capterra.co.uk/software/124590/ema) — 4.4/5 (369 reviews) 2. [Carepatron](https://www.capterra.co.uk/software/195467/care-patron) — 4.4/5 (858 reviews) 3. [DocVilla](https://www.capterra.co.uk/software/203619/docvilla) — 5.0/5 (74 reviews) 4. [Tebra](https://www.capterra.co.uk/software/129169/tebra) — 3.9/5 (1380 reviews) 5. [Practice Better](https://www.capterra.co.uk/software/159263/better) — 4.8/5 (97 reviews) ## Reviews ### "Great experience" — 5.0/5 > **Paul** | *21 February 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Exceptional onboarding that exceeded every expectation It’s always a great feeling when a software transition actually feels like a partnership rather than a chore. Pabau definitely leans into that "white-glove" service, and the Slack integration is a great touch—most people don't realise how much that speeds things up. > > **Cons**: Honestly, I am struggling to find anything I liked least about the service. I expected the transition to a new EHR to be a daunting, solo task that would take days of my time. Instead, the Pabau team provided an exceptional onboarding experience that left me with zero complaints. Their organization, use of Slack for seamless project management, and genuine interest in understanding my business meant that every potential hurdle was cleared before I even noticed it. It is rare to find a company that delivers such a flawless, high-touch setup experience from start to finish. > > I cannot recommend Pabau enough, specifically for their onboarding process. From the moment I committed, I felt completely confident that I was in capable hands. I had originally braced myself for days of solo data entry and setup, but the team took that weight off my shoulders entirely. What sets them apart is that they don’t just know their software; they actually took the time to understand my business. The meetings were efficient, and being set up via dedicated Slack channels kept the momentum going and communication seamless. If you're worried about the transition to a new EHR, don't be—Pabau makes it look easy. ----- ### "The system that does it all..." — 5.0/5 > **Steve** | *16 June 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: We've had Pabau as our clinic software for circa 4 years now. The system has continued to develop and improve continuously... the team are very reactive and always helpful. Our business has grown substantially over this period of time and Pabau has the scope to stick with us as we continue - we now use the system for our membership schemes, lead management, card terminal \& multiple sites. Would very much recommend if you are considering changing your clinic software or indeed starting from scratch\! > > **Cons**: The system is continuously developing, as such there are teething issues from time to time. However these are always dealt with quickly and efficiently by the team. > > Really positive and would certainly recommend to other clinic owners. The future developments look really exciting... this system is instrumental to running our business efficiently\! ----- ### "Helpful system for training staff and maintaining consistency" — 5.0/5 > **Sushant** | *7 May 2026* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: What stands out for me is how it supports training new staff. Once templates and workflows are set up, it gives a clear structure for how things should be done, which makes it much easier for new team members to follow processes correctly. > > **Cons**: At the beginning, there’s a lot to take in when learning the system, but that’s mainly because it offers so many features. After a short period of use, it becomes much more intuitive and easier to navigate. > > Overall, my experience has been very positive. It has made onboarding smoother and reduced the need for constant supervision, as the system itself guides users through the correct processes. This has been especially helpful as the team has grown. ----- ### "Great for keeping clinic operations organised and running smoothly" — 5.0/5 > **Glaysa** | *13 May 2026* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: What I find most useful is how it helps coordinate everything happening in the clinic at the same time. You can clearly see who is booked where, what treatments are happening, and how the day is structured, which makes managing the overall flow much easier. > > **Cons**: Because it offers so many operational tools, it takes a bit of time to understand how to optimise workflows fully. However, once you’ve adjusted it to your clinic, it actually becomes very efficient and saves a lot of time. > > Overall, my experience has been very positive. It has made day-to-day operations much smoother and more predictable. There’s less confusion between team members, and everything feels more coordinated, especially during busy periods. ----- ### "Great system for patient communication and retention" — 5.0/5 > **Angelina** | *5 May 2026* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: What stands out most for me is how strong the communication and marketing side is. Being able to send targeted messages, reminders, and follow-ups makes a big difference in keeping patients engaged. It helps build better relationships rather than just one-off visits > > **Cons**: There are quite a few options when it comes to campaigns and messaging, so it takes a bit of time to understand what works best. However, once you get used to it, it actually gives you a lot of flexibility in how you communicate with patients. > > Overall, it’s been a really positive experience. It’s made patient communication much more consistent and professional. It also helps ensure patients don’t get forgotten after their initial visit, which improves retention and overall satisfaction. ----- Page: 1 / 27\ Next: [Next page](https://www.capterra.co.uk/software/140062/pabau-crm?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/140062/pabau-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data