--- description: Discover the benefits and disadvantages of Pabau. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pabau Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Patient Case Management Software](/directory/30590/patient-case-management/software) > [Pabau](/software/140062/pabau-crm) # Pabau Canonical: https://www.capterra.co.uk/software/140062/pabau-crm Page: 1 / 28\ Next: [Next page](https://www.capterra.co.uk/software/140062/pabau-crm?page=2) > Run your medical-led practice on one platform, from AI Scribe and ePrescribing to payments and growth tools. > > Verdict: Rated **4.7/5** by 656 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Pabau? Trusted by 3,500+ medical-led practices, from solo providers to multi-location groups delivering private healthcare, dermatology, wellness, and aesthetic medicine. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 656 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Pabau ## Commercial Context - **Starting Price**: US$59.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Spanish - **Available Countries**: Australia, Belgium, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, Spain, United Arab Emirates, United Kingdom, United States ## Features - Activity Dashboard - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Care Plan Management - Case Management - Client Management - Clinic Interoperability - Confirmations/Reminders - Customer Database - Decision Support Systems - Document Management - Drug Reference Database - E-Prescribing - EMR/EHR - Faculty/Staff Management - For Medical Purposes - For Medical Spas - For Physical Therapy - For Salons and Spas - Formulary Management - Initial Assessments - Insurance Management - Lab Results - Medical History Records - Medication Alerts/Warnings - Medication History - Mobile Access - Multi-Location - Online Booking - Patient Education - Patient Management - Patient Monitoring - Patient Portal - Patient Questionnaires - Physician Scheduling - Point of Sale (POS) - Practice Management - Prescription Renewal - Recurring Appointments - Reminders - Remote Treatment Planning - Reporting/Analytics - SMS Messaging - Secure Messaging - Self Service Portal - Telemedicine Software - Third-Party Integrations - Video Conferencing ... and 32 more features ## Integrations (9 total) - Doctolib - Doctolib Médecin - GoCardless - Google Analytics 360 - Google Calendar - Google Tag Manager 360 - Stripe - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Patient Case Management Software](https://www.capterra.co.uk/directory/30590/patient-case-management/software) ## Related Categories - [Medical Software](https://www.capterra.co.uk/directory/20029/medical-practice-management/software) - [Dermatology EMR Software](https://www.capterra.co.uk/directory/32518/dermatology-emr/software) - [Patient Management Software](https://www.capterra.co.uk/directory/30780/patient-management/software) - [Electronic Medical Records Software](https://www.capterra.co.uk/directory/20028/electronic-medical-records/software) - [Medical Scheduling Software](https://www.capterra.co.uk/directory/30027/medical-scheduling/software) ## Alternatives 1. [ModMed](https://www.capterra.co.uk/software/124590/ema) — 4.5/5 (567 reviews) 2. [Carepatron](https://www.capterra.co.uk/software/195467/care-patron) — 4.4/5 (859 reviews) 3. [DocVilla](https://www.capterra.co.uk/software/203619/docvilla) — 5.0/5 (74 reviews) 4. [Tebra](https://www.capterra.co.uk/software/129169/tebra) — 3.9/5 (1386 reviews) 5. [Practice Better](https://www.capterra.co.uk/software/159263/better) — 4.8/5 (97 reviews) ## Reviews ### "Great experience" — 5.0/5 > **Paul** | *21 February 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Exceptional onboarding that exceeded every expectation It’s always a great feeling when a software transition actually feels like a partnership rather than a chore. Pabau definitely leans into that "white-glove" service, and the Slack integration is a great touch—most people don't realise how much that speeds things up. > > **Cons**: Honestly, I am struggling to find anything I liked least about the service. I expected the transition to a new EHR to be a daunting, solo task that would take days of my time. Instead, the Pabau team provided an exceptional onboarding experience that left me with zero complaints. Their organization, use of Slack for seamless project management, and genuine interest in understanding my business meant that every potential hurdle was cleared before I even noticed it. It is rare to find a company that delivers such a flawless, high-touch setup experience from start to finish. > > I cannot recommend Pabau enough, specifically for their onboarding process. From the moment I committed, I felt completely confident that I was in capable hands. I had originally braced myself for days of solo data entry and setup, but the team took that weight off my shoulders entirely. What sets them apart is that they don’t just know their software; they actually took the time to understand my business. The meetings were efficient, and being set up via dedicated Slack channels kept the momentum going and communication seamless. If you're worried about the transition to a new EHR, don't be—Pabau makes it look easy. ----- ### "Excellent Service" — 5.0/5 > **Shital** | *23 April 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I like that it's easy to use, the support system in place is incredible and you can book sessions to understand topics more > > **Cons**: nothing really... there's a lot to cover but don't dislike it. I think maybe having 1 account rep to go to would be more beneficial. > > Love all the features and can't wait to put them to goo use. I like that you can start and continue to use other AI systems and link them inthe marketing packages so not really havnig to start from stratch ----- ### "Starting out with Pabau" — 4.0/5 > **karen** | *17 February 2026* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: excellent staff support in transferring data from previous provide, lots of training given, academy easy to use, patients finding it easy to book appointments and use portal once registered. Lots of ways of informing patients about treatments and what they entail. Ability to prepopulate forms and use AI and Macros > > **Cons**: Setting up forms and services very long winded and complicated at times. No direct links to individual treatments. Having to earn or buy SMS credits, as a small business this can become very expensive, would be ideal if whatsapp was integrated into system. Not being able to add an editable table into the treatment notes so that on going treatments such as laser settings can be seen on one page and not across all the treatment notes. > > Having changed over from one provider to Pabau there is a lot more to offer in order to make digital records easier to manage, however for a small business with 3 staff it has been time consuming and at times very slow in getting set up. The staff have been very supportive and and the support team have been quick to action any requests and issues we have had. ----- ### "\[sensitive content hidden\] is the best" — 5.0/5 > **Verified Reviewer** | *1 May 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Informative, simple to use and plentiful resource for private clinics. I like how pabau integrates with signature rx specifically > > **Cons**: Some limitations in questionnaire builds. Not ideal but we go with it. I suppose the other features then compensated for this > > Amazing so far I’ve only joined a couple of months ago. I’ve been working specifically with \[sensitive content hidden\] who has helped me from scratch. She’s been exceptional; really took time to understand exactly what I need and helped me build just that. \[sensitive content hidden\] has been so patient and has helped me pretty much from a to Z of how to use the software and the features that will benefit me and my clinic specifically. ----- ### "Pabau is an excellent Tool" — 5.0/5 > **Seijal** | *30 May 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Pabau is an excellent practice… Pabau is an excellent practice management tool and I would be lost without it Helps me successfully manage my Aesthetics business They are very reactive and the customer service is excellent > > **Cons**: Lots of different elements to choose from which need learning Otherwise it is excellent for our business > > Started off slow as we needed to learn to tool and understand all the mechanics but they have continued to approve the offering and we now love it ----- Page: 1 / 28\ Next: [Next page](https://www.capterra.co.uk/software/140062/pabau-crm?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/140062/pabau-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data