--- description: Discover the benefits and disadvantages of VBO Tickets. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VBO Tickets Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Event Management Software](/directory/20030/event-management/software) > [VBO Tickets](/software/139984/vbo-tickets) # VBO Tickets Canonical: https://www.capterra.co.uk/software/139984/vbo-tickets Page: 1 / 5\ Next: [Next page](https://www.capterra.co.uk/software/139984/vbo-tickets?page=2) > VBO Tickets protected, proven, and powerful all-in-one ticketing, with integrated CRM and POS drives sales and delights your patrons. > > Verdict: Rated **4.8/5** by 84 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses VBO Tickets? Performing arts and theatres, colleges and universities, museums, comedy and improv, concerts and festivals, sporting events, attractions and tours. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 84 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: VBO Tickets - **Location**: San Jose, US - **Founded**: 2012 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Our pricing model is flexible and can be flat-rate, or transaction-based, or anything in between based on your organizations requirements. Bottom line: We can beat your current provider and are one of the best values in the ticketing industry backed by deep, feature rich capabilities and our friendly team. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, German, Indonesian, Portuguese, Spanish - **Available Countries**: Brazil, Canada, Germany, Japan, United Kingdom, United States ## Features - Barcode/Ticket Scanning - Customer Data Management - Email Marketing - Payment Processing - Promotions Management - Reporting/Analytics - Reserved Seating - Social Promotion - Surveys & Feedback - Ticketing - Website Management ## Integrations (16 total) - 360 Payments - Apple Pay - Authorize.Net Connector - Clover - Constant Contact - Google Pay - Mailchimp - PayPal - Paymill - QuickBooks Desktop - QuickBooks Online - Stripe - Vibe - WePay - Zapier ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Event Management Software](https://www.capterra.co.uk/directory/20030/event-management/software) ## Related Categories - [Event Management Software](https://www.capterra.co.uk/directory/20030/event-management/software) - [Ticketing Systems](https://www.capterra.co.uk/directory/30039/ticketing/software) ## Alternatives 1. [Eventbrite](https://www.capterra.co.uk/software/114949/eventbrite) — 4.6/5 (5748 reviews) 2. [Whova](https://www.capterra.co.uk/software/149712/whova) — 4.8/5 (2423 reviews) 3. [EventCreate](https://www.capterra.co.uk/software/147664/eventcreate) — 4.9/5 (776 reviews) 4. [RSVPify](https://www.capterra.co.uk/software/176614/rsvpify) — 4.8/5 (422 reviews) 5. [KonfHub](https://www.capterra.co.uk/software/1033654/konfhub) — 4.8/5 (200 reviews) ## Reviews ### "Effective Automatic scheduling with great mobile interface" — 4.0/5 > **Kanishk** | *18 August 2024* | Computer & Network Security | Recommendation rating: 3.0/10 > > **Pros**: Efrective automatic scheduling saves lot of time and effort with a very user friendly interface > > **Cons**: Lag in output at times which result in restarting the app all over again > > Great product with exceptional outcomes. ----- ### "Reliable, intuitive, & super support\!" — 5.0/5 > **Julia** | *6 August 2025* | Arts & Crafts | Recommendation rating: 10.0/10 > > **Pros**: From the beginning, VBO Tickets has been an exceptional fit for our mid-sized nonprofit arts organization. VBO Tickets allows us to manage everything in one system - from classes, camps, and workshops, ticketed and general admission performances, art sales, and donor management/tracking. VBO Tickets is an affordable solution for our complex offerings and the website is intuitive for both our patrons and staff to use. > > **Cons**: Our only complaints are that VBO cannot currently calculate and add sales tax to orders, and it doesn't allow payment method-specific fees (we'd like to apply a percentage-based credit card fee without passing it on to all customers). We've already discussed these requests with the team at VBO and always find them open to feedback and suggestions. > > The team at VBO has been patient, attentive, and helpful - not only through our original onboarding, but has continued to be an invaluable resource. They consistently go above and beyond to answer questions, troubleshoot issues, and help us find solutions. Most importantly, they treat us like partners and we always feel like we're on the same team, working toward the same goals. ----- ### ""The Most Powerful, Customizable Ticketing Platform" doesn't begin to cover it..." — 4.0/5 > **Eric** | *2 August 2024* | Performing Arts | Recommendation rating: 9.0/10 > > **Pros**: The sales, support, and development teams have been extremely transparent, understanding of pain points, and quick to implement fixes. They value client feedback and are willing to put in the work to make the product work how you'd expect it to. The product ticks almost every box. The features you and your patrons rely on and expect are all there. We've had great feedback regarding the ease of use from patrons. > > **Cons**: The only cons I have are back-end/administrative side only. There are some extremely minor UI issues like text and formatting, help tips that aren't always helpful, and support documents that could use some re-doing (they currently rely heavily on video vs. text). The event builder experience takes some trial and error to find the right settings, but only because the platform is extremely customizable. It seems like options and settings aren't always where you expect them to be, likely because they've been added over time. There isn't a true "mobile-friendly" view of the back-end admin interface, and branding capabilities are limited (not as "white-label" as advertised). There is also no option for administrative users to sign in with organization SSO, despite being advertised as a feature in multiple places, and the SSO integration for end users has some limitations. > > We looked at moving to VBO several years ago but held back due to some features that we felt were missing. In the two years we were with another platform, almost every feature we said was missing had been implemented. VBO seems to truly care about their client's experience, hardships, and feedback regarding the platform. The support team and sales teams are transparent about capabilities and timelines for resolution of the minor issues that we've come accross. The platform has exceeded all expectations. Are there some minor "hmm... that's confusing" moments? Yes... but they listen to your thoughts and rapidly implement fixes. If you're looking at VBO, I promise you they are worth giving more thought than I did the first time around. ----- ### "VBO Tickets and St. Norbert College" — 5.0/5 > **Katelyn** | *23 May 2024* | Events Services | Recommendation rating: 10.0/10 > > **Pros**: As the Box Office Manager for St. Norbert College in Wisconsin, I can attest to the indispensable role that VBO Tickets plays in our operations. Over the past 8 years, it has proven to be an invaluable tool for managing ticketing and registration events, both on our campus and within the broader community. We rely on VBO Tickets for a diverse range of events, spanning from alumni gatherings and athletic competitions to visual and performing arts events, camps, and student activities. Its robust features, such as registrations, season tickets, and event ticketing, enable us to maintain a centralized box office while granting departmental access across campus as needed. This has greatly enhanced transparency and communication among our internal stakeholders, leading to newfound efficiencies that have revolutionized our operations. In addition to serving our college community, we leverage our campus resources to offer rental opportunities to non-profit and for-profit organizations in the community. We utilize VBO Tickets to extend the same level of transparency and service to approximately 70 rental events each year, alongside our college-affiliated functions. Our renters particularly appreciate the Event Manager Portal, which grants them access to sales and customer data for their events whenever they need it. > > **Cons**: I've worked with multiple ticketing softwares so it's pretty easy for me to pick up a new one. We also use almost every feature in the system. With the number of features available, I could see how smaller organizations could be overwhelmed by the size of the platform. > > VBO Tickets is the Swiss army knife of ticketing platforms. Its exceptional versatility perfectly aligns with our diverse needs across campus and within our community, making it an indispensable asset for St. Norbert College. It's clear they focus on being a customer-first company over a product-first company. ----- ### "Best Decision We've Made\!" — 5.0/5 > **Meagan** | *23 May 2024* | Fine Art | Recommendation rating: 10.0/10 > > **Pros**: The ease of use for both administrators and ticket buyers is very helpful, and they have a very robust reporting system. > > **Cons**: The data import on the front end was a little difficult but very necessary. > > Our switch to VBO tickets from another similar platform has been one of the best decisions we've made for our business. We've saved money by streamlining fees and reporting, and are capturing more audience data than ever\! ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.uk/software/139984/vbo-tickets?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/139984/vbo-tickets) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data