---
description: Discover the benefits and disadvantages of Referral Rock.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Referral Rock Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Referral Software](/directory/30681/referral/software) > [Referral Rock](/software/139089/referral-rock-software)

# Referral Rock

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> Turn brand fans into powerful referral sources with referral programs that generate more shares across the customer lifecycle.
> 
> Verdict: Rated **4.6/5** by 99 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Referral Rock?

Tech, Professional Services, B2B, B2C, SaaS, Enterprise, Services (Not just ecommerce)

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 99 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Referral Rock
- **Location**: Alexandria, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$175.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Starter: $200 per month&#10;Growth: $400 per month&#10;Established Business: $800 per month&#10;Agency \&amp; Enterprise: Contact for price quote&#10;&#10;(Optional success package available for additional $400, or free with 6 month subscription)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- Affiliate Management
- Campaign Analytics
- Campaign Management
- Commission Management
- Conversion Tracking
- Customer Segmentation
- Email Marketing
- Fraud Detection
- Gamification
- Incentive Management
- Lead Engagement
- Lead Generation
- Multi-Campaign
- Multi-Channel Marketing
- Performance Metrics
- Referral Tracking
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations

## Integrations (22 total)

- AWeber
- ActiveCampaign
- Acuity Scheduling
- BigCommerce
- Campaign Monitor by Marigold
- Drift
- HubSpot CRM
- HubSpot Sales Hub
- HubSpot Service Hub
- Intercom
- Leadpages
- Mailchimp
- Marketo Engage
- Shift4Shop
- Shopify

... and 7 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Referral Software](https://www.capterra.co.uk/directory/30681/referral/software)

## Related Categories

- [Referral Software](https://www.capterra.co.uk/directory/30681/referral/software)
- [Affiliate Software](https://www.capterra.co.uk/directory/30836/affiliate/software)
- [Customer Advocacy Software](https://www.capterra.co.uk/directory/31435/customer-advocacy/software)

## Alternatives

1. [Referral Factory](https://www.capterra.co.uk/software/218230/referral-factory) — 4.8/5 (152 reviews)
2. [Viral Loops](https://www.capterra.co.uk/software/150927/viral-loops) — 4.6/5 (137 reviews)
3. [UpViral](https://www.capterra.co.uk/software/1013010/upviral) — 4.7/5 (107 reviews)
4. [Buyapowa](https://www.capterra.co.uk/software/153180/buyapowa) — 4.6/5 (83 reviews)
5. [ReferralCandy](https://www.capterra.co.uk/software/119331/referralcandy) — 4.5/5 (387 reviews)

## Reviews

### "Easy to set up and use PLUS amazing team" — 5.0/5

> **Zara** | *16 March 2026* | Media Production | Recommendation rating: 10.0/10
> 
> **Pros**: The client support is great\! The staff are so friendly and always ontop of things (so I don't have to be)
> 
> **Cons**: I would love if the UI was a bit nicer looking. But I am picky when it comes to look/feel of user interfaces.
> 
> Really helpful staff, plus brilliant, flexible technology that is easy to set up and use. Their one-click sign up function is awesome

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### "Extraordinary Support" — 5.0/5

> **Ryan** | *26 May 2026* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: The thing that stands out about Referral Rock is the support, and particularly from the technical standpoint.  In my many years of working with SaaS companies I can't remember any with better technical knowledge and bright thinking right at the account representative level, with developers ready to assist as the backup.   We have had three account representatives in our time with Referral Rock and each shocks me with how outstanding they are.
> 
> **Cons**: Really I don't have any significant drawbacks or downsides to report.  So far everything has worked as expected.
> 
> Solid out of the box product features, many ways to connect and technically set up the platform to get what you need.  Extraordinary account manager and technical support which is extremely rare in the SaaS world of today.

-----

### "VP of Marketing" — 5.0/5

> **Juan** | *21 April 2026* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: It provides leads with the highest conversion rate across all lead sources and many of these referrals become members themselves.
> 
> **Cons**: The one thing I'm not crazy about is the new dashboard, as the older one provides more insights, not only on referrals captured, but those qualified, approved or denied.
> 
> It has been an amazing addition to our company's marketing efforts; the number of referrals, and of referrals who end up purchasing from us has significantly increased since we began using Referral Rock.

-----

### "Referral Rock Review" — 5.0/5

> **Lee** | *14 March 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Been using Referral Rock for over a year now. It just works. We set it up, integrated it with HubSpot, and it runs in the background. Support has been responsive the couple times we've needed them.
> 
> **Cons**: Not well known, wish I had found it earlier. The initial learning curve can be a bit steep, especially when navigating the more advanced campaign settings and reward rules.

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### "Best-in-class client support\!" — 5.0/5

> **Djouher** | *26 March 2026* | Professional Training & Coaching | Recommendation rating: 10.0/10
> 
> **Pros**: They have the best-in-class client support. Very responsive and helpful all along the process with clear next steps and ready to answer any question.
> 
> **Cons**: The user interface could be simplified and be more user-friendly. It looks a bit "scary" at first as an admin. However, the onboarding and the excellent client service compensated a lot\!
> 
> Overall, I have had a very good experience\! I strongly recommend Referral Rock for your organizations\!

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/139089/referral-rock-software)

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