--- description: Discover the benefits and disadvantages of Referral Rock. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Referral Rock Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Referral Software](/directory/30681/referral/software) > [Referral Rock](/software/139089/referral-rock-software) # Referral Rock Canonical: https://www.capterra.co.uk/software/139089/referral-rock-software Page: 1 / 5\ Next: [Next page](https://www.capterra.co.uk/software/139089/referral-rock-software?page=2) > Referral software for consistent referrals, with best practices built in and an advisor on every plan to help configure it. > > Verdict: Rated **4.6/5** by 101 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Referral Rock? Home services, Professional services, Healthcare and wellness, Financial services, Franchises and multi-location, Agencies, Membership organizations, SaaS, E-commerce ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 101 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Referral Rock - **Location**: Alexandria, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$250.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - Advocate Management - Affiliate Management - Campaign Analytics - Campaign Management - Commission Management - Conversion Tracking - Customer Segmentation - Email Marketing - Fraud Detection - Gamification - Incentive Management - Lead Engagement - Lead Generation - Multi-Campaign - Multi-Channel Marketing - Performance Metrics - Referral Tracking - Reporting & Statistics - Reporting/Analytics - Third-Party Integrations ## Integrations (22 total) - AWeber - ActiveCampaign - Acuity Scheduling - BigCommerce - Campaign Monitor by Marigold - Drift - HubSpot CRM - HubSpot Sales Hub - HubSpot Service Hub - Intercom - Leadpages - Mailchimp - Marketo Engage - Shift4Shop - Shopify ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Referral Software](https://www.capterra.co.uk/directory/30681/referral/software) ## Related Categories - [Referral Software](https://www.capterra.co.uk/directory/30681/referral/software) - [Affiliate Software](https://www.capterra.co.uk/directory/30836/affiliate/software) - [Customer Advocacy Software](https://www.capterra.co.uk/directory/31435/customer-advocacy/software) ## Alternatives 1. [Viral Loops](https://www.capterra.co.uk/software/150927/viral-loops) — 4.6/5 (137 reviews) 2. [Referral Factory](https://www.capterra.co.uk/software/218230/referral-factory) — 4.8/5 (154 reviews) 3. [UpViral](https://www.capterra.co.uk/software/1013010/upviral) — 4.7/5 (107 reviews) 4. [Buyapowa](https://www.capterra.co.uk/software/153180/buyapowa) — 4.6/5 (84 reviews) 5. [Post Affiliate Pro](https://www.capterra.co.uk/software/147442/post-affiliate-pro) — 4.7/5 (703 reviews) ## Reviews ### "Easy to set up and use PLUS amazing team" — 5.0/5 > **Zara** | *16 March 2026* | Media Production | Recommendation rating: 10.0/10 > > **Pros**: The client support is great\! The staff are so friendly and always ontop of things (so I don't have to be) > > **Cons**: I would love if the UI was a bit nicer looking. But I am picky when it comes to look/feel of user interfaces. > > Really helpful staff, plus brilliant, flexible technology that is easy to set up and use. Their one-click sign up function is awesome ----- ### "\[sensitive content hidden\] ROCKS\!" — 5.0/5 > **Melissa** | *16 July 2026* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: Referral Rock is easy to use. Our rep, \[sensitive content hidden\] , is amazing\! She's highly competent and always helpful. > > **Cons**: The user interface feels a bit dated. The colors are a bit muted, and you have to click around a lot to find what you're looking for. It's not as intuitive of an interface as one would expect for the current decade. > > Overall, we love Referral Rock and are grateful to have a wonderful support rep like \[sensitive content hidden\] She is always available, quick to answer questions, and very helpful with writing copy or changing images. She's the best\! ----- ### "Outstanding support\!" — 5.0/5 > **Chris** | *25 June 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: The onboarding process was one of the best I've experienced. Our account manager already had a download from our Referral Rock sales representative so we didn't have to repeat things. It was very well organized and after each meeting there was a summary and next steps. Referral Rock supported us in connecting Marketo to Referral Rock via Zapier and helped us through the complex parts. It was a time saver that Referral Rock set-up the emails and landing pages for and we could easily make any minor modifications. > > **Cons**: I don't really have any major cons. There is a lot of functionality so sometimes it takes me a little time to find where I need to go when I haven't been in the platform in awhile. That said they also have a very good AI chat help that will quickly tell you where you need to look. > > From initial demo call to onboarding, its been a great experience. One of our goals was to launch this without the use of our internal technical team and that was accomplished. Referral Rock supported us throughout the process. We had an internal rewards program and Referral Rock's platform has modernized our rewards program and provided our clients with multiple ways to refer our business to their contacts. ----- ### "VP of Marketing" — 5.0/5 > **Juan** | *21 April 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: It provides leads with the highest conversion rate across all lead sources and many of these referrals become members themselves. > > **Cons**: The one thing I'm not crazy about is the new dashboard, as the older one provides more insights, not only on referrals captured, but those qualified, approved or denied. > > It has been an amazing addition to our company's marketing efforts; the number of referrals, and of referrals who end up purchasing from us has significantly increased since we began using Referral Rock. ----- ### "Extraordinary Support" — 5.0/5 > **Ryan** | *26 May 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: The thing that stands out about Referral Rock is the support, and particularly from the technical standpoint. In my many years of working with SaaS companies I can't remember any with better technical knowledge and bright thinking right at the account representative level, with developers ready to assist as the backup. We have had three account representatives in our time with Referral Rock and each shocks me with how outstanding they are. > > **Cons**: Really I don't have any significant drawbacks or downsides to report. So far everything has worked as expected. > > Solid out of the box product features, many ways to connect and technically set up the platform to get what you need. Extraordinary account manager and technical support which is extremely rare in the SaaS world of today. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.uk/software/139089/referral-rock-software?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/139089/referral-rock-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data