Who Uses This Software?

Businesses of all sizes regardless of sector or industry. We have clients in banking, healthcare, education, customer service, sales, beauty, and even alpaca farming.

Average Ratings

569 reviews
  • Overall 4.6/5
  • Ease of Use 4.5/5
  • Customer Service 4.6/5
  • Features 4.4/5
  • Value for Money 4.7/5

Product Details

  • Starting Price US$12.00/month
    See pricing details
  • Pricing Details Yearly Plans get 20% off
  • Free Version Yes
  • Free Trial Yes, get a free trial
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • 10to8
  • https://10to8.com
  • Founded 2012

About 10to8

Powerful appointment scheduling and online booking software Trusted by 50,000+ businesses worldwide.

Let clients book your free slots and take payments online. Automatically send SMS & email reminders and reduce no-shows by up to 90%. Track client activity and attendance history.

Avoid double-bookings by setting up calendar sync with Google, iCal, and Outlook. Integrate with over 1,500 apps, works on any device and operating system.

Get Started Free Today!

10to8 Features

  • Appointment Reminders
  • Automated Scheduling
  • Calendar Sync
  • Client Database
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Recurring Appointments
  • Room Booking Management

10to8 Most Helpful Reviews

Overall, the 10to8 platform and software has been great and very user-friendly!

Reviewed on 13/01/2018
Francesca T.
Metro Academy of Child & Adolescent Development (CAD) Academic Advisor
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
4/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: What I like most about the software is the two way synchronization. Before getting the paid service, I was trying to find a scheduling system that uses the two way sync. I had trouble finding them as either they didn't sync properly or the software wasn't able to be integrated with MS Outlook. Also another great feature is the ability to indicate different types of appointments, which for me as an academic advisor is huge, because it makes it easy for the student to choose what type of appointment they need. On the actual calendar on the website it shows different colors on what type of appointment is being conducted.

Cons: What I least like about the software is I wish the color coding can be synced over to MS Outlook. Seeing the different colors on the website makes it easier to manage, but not when looking at my Outlook color, it all appears the same color. Another con, not about the software, but more so for the amount of appointments. When I was on the free plan I was limited to 100 appointments per months. However, there was no ability to purchase additional appointments, I had to upgrade my package, but I was satisfied with it and didn't necessarily want to upgrade. Maybe consider having a separate package just for appointments in the event a customer runs out and doesn't necessarily want to upgrade.

Outstanding scheduling solution

Reviewed on 13/12/2019
Skyler B.
CEO
Photography, Self Employed
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Outstanding! I highly recommend 10to8. I've explored several other scheduling solutions and was disappointed by the costs/value associated with their competitors.

Pros: 10to8 was extremely easy to set up, link accounts (Google/Apple calendars) and begin getting/setting appointments. Plus, it's free solution is packed full of features!

Cons: There are tons of additional features that require a subscription, though for the busy professional, the cost is well worth the money!

Easiest booking

Reviewed on 30/09/2019
Verified Reviewer
Executive Director
Human Resources, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
4/5
Ease of Use
5/5
Features & Functionality
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I have individual clients booking coaching sessions (both online and face to face.) 10to8 has greatly simplified this process, and with the payment integration and text message reminders -- I'm having fewer no-shows.

Pros: This is a great booking system to get started with, because the free version has 98% of the features of the paid... the only limitation is a max of 100 appointments scheduled per month, which is ideal for those coaches, counselors, massage therapists, etc. just starting out. It integrates with payment systems, syncs with your calendar(s), and even sends SMS text reminders to your clients ahead of their booked appointment.

Cons: The ability to book an entire sequence of sessions is a bit awkward. Although they are working on this features....

False Advertising

Reviewed on 07/05/2019
Lisa Z.
Owner
Consumer Services, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
1/5
Overall
1/5
Ease of Use
1/5
Features & Functionality
1/5
Customer Support
1/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: When the rubber met the road it turns out that this software can't do 75% of what they promised it could do, it has been months and months of total frustration. I've wasted more of my time and my admin's time on this​ than I can count and the stress its​ caused has been immeasurable. After all this time I'm still not able to comfortably​ use the software because there have been so many glitches and every time I think I can bring it live something else fails. LOOK ELSEWHERE!

Pros: To be honest, I'm struggling to find anything I like about this software and am shocked that it's getting 4-5 stars.

Cons: The list is longer than the space provided. My biggest beef with 10to8 is that I was EXTREMELY clear as to what I needed in my scheduling software and their sales team promised that they could do everything I needed with one exception, they also said that it could be set up quickly. This is TOTALLY UNTRUE.

Vendor Response

by 10to8 on 09/05/2019

Hi Lisa,

Firstly, thank you for taking the time to write your review, we welcome all feedback be it good or bad.

We have since investigated this issue internally, as of course, we take feedback of this nature very seriously; we strive to provide excellent customer service, hence our excellent feedback that you reference.

While our sales team are adamant that they managed expectations, and discussed potential limitations with you, we would like to apologise for any misunderstanding, confusion, and inconvenience that we may have caused.

We always strive to be open and honest, in fact it's not unusual for us to advise prospective customers if we feel our solution would not be a good fit. We're sorry if you feel this was not the case in this scenario.

I would happily put you in contact with our head of sales, and or senior management team, should you wish to discuss this further. We're always endeavour to find amicable solutions where possible.

Kind regards,
10to8

Best all in one Appointment booking for small teams.

Reviewed on 23/05/2019
Verified Reviewer
Teacher
Education Management, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I like how simple it is to use and maintain. It gets configured when I register and which is really very good. I can customize all my time slots and each and almost everything. Just share URL and get all appointment done and synced to google calendar.

Pros: As a distance educational institute, it is nice to have a good appointment scheduling application and 10to8 helps us to simplify all my needs.
We have about 40-50 user appointment per month and I and my partner takes care all the appointment that came.
Every day we can see our appointment on the phone and plan the day accordingly. If an appointment is rescheduled we get notification ahead of time and change out the plan accordingly, It really saves lots of time otherwise get wested.
Setup is easy and video helped me quickly to set up.

Cons: I really couldn't find any problem using it. Sometimes mail gets to the spam folder, which is solved by adding as a contact in Gmail.
It is not a con, but maybe URL customization should be added to the free plan.

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