15 years helping British businesses
choose better software

What is Onspring?

Onspring helps you stay organized, work efficiently, align with the IIA standards and focus on what matters. Through our cloud-based internal audit software, you can align audit plans with your organization's most significant risks and objectives. Manage workpapers, findings, review notes and milestones through user-friendly dashboards. Coordinate with process owners, management and other assurance functions, and report audit status and results in real-time.

Who Uses Onspring?

Teams looking to centralize data & automate processes for greater transparency & efficiency. Flexible to fit every role: risk, infosec, audit, compliance & more.

Onspring Software - Audit Management Dashboard in Onspring Audit Software
Onspring Software - Control Program Monitoring Dashboard in Onspring Audit Software
Onspring Software - Audit Issue Monitoring Dashboard in Onspring Audit Software
Onspring Software - Drill directly into data in Charts to activate tasks in Onspring Audit Software
Onspring Software - Adding Controls in Onspring Audit Software

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Reviews of Onspring

Average score

Overall
4.8
Ease of Use
4.7
Customer Service
4.9
Features
4.6
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
86%
4
13%
3
1%
Michael
Michael
Global Infosec Risk Manager in US
Verified LinkedIn User
Financial Services, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Straightforward and flexible

5.0 3 years ago

Pros:

The licensing model is simple and straightforward that allows for post-deployment flexibility and growth. This is very valuable in the SaaS space, as it becomes increasingly more complex. It comes with a lot of functionality built out of the box, but can be reshaped to fit most processes you can think up. The education and support from the OnSpring team is outstanding. They are truly partnered in understanding your problem and helping you build a solution to meet it. It's very easy to learn and use. Within a week of purchasing we were able to launch simple processes in the platform and realize immediate value. This was instrumental in gaining executive buy-in with the product, as most are burnt out on 6-12 month implementations before realizing an ROI.

Cons:

It misses some of the logic functions you see in more advanced platforms. The licensing approach can be a double-edged sword as you can't allow for read-only access without utilizing a full license. Feature releases are done roughly quarterly, which means there is a significant delay between when feature need is realized and when it's delivered. Lacks the functionality to build a public facing user portal. They use surveys to accomplish this, but they are unwieldy since the URL changes every time you update the survey.

Onspring Response

2 years ago

Michael - Thank you for taking the time to post such a thorough review of Onspring. We take pride in our ability to fully deliver on customer needs and use cases. We also appreciate you providing input on functionality we could improve upon; this is invaluable to our product team, which is constantly looking for additional ways to add value and improve your experience.

Michael
Manger - Data Analytics in US
Telecommunications, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Flexibility

4.0 3 years ago

Pros:

The product is quite flexible. It can be applied for a variety of use cases. Once you have your apps matured, reporting becomes streamlined.

Cons:

The interface for reports development can be a bit challenging at times. If you have a lot of fields in your apps, searching for them when building/filtering a report can be a struggle.

Onspring Response

3 years ago

Michael, thanks for providing a review of Onspring. We really appreciate you taking the time to share your thoughts on what it's like to be a customer - and we are very happy to be your 'neighbor.' I'm going to take your 'report creation' feedback to our product team to discuss options on improving the experience. Thanks again!

Michael
Michael
US
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

I'm an internal auditor, daily user

3.0 6 years ago

Pros:

It's a good way to organize and retrieve audit workpapers. Multiple controls can be assigned to a single risk, so it's easy to build a usable risk library.

Cons:

There is a bit of a learning curve for new users, can be difficult to configure for individual needs. The stock software is very basic

Onspring Response

6 years ago

One of the primary features of our product is how easy it is to configure for individual needs. Please reach out to our support team, who is always here to help.

Jennifer
Senior Director in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Highly Recommend Onspring

5.0 4 months ago

Comments: Overall, Onspring is a great platform - from my prior experience and in my opinion, it outranks Archer. Since our company is only able to use a subset of what the platform was built for and what Onspring offers, it has been difficult to justify the cost for our purposes.

Pros:

The ease of use is off the charts and the automated dashboards are visually effective when communicating to internal and external partners. In addition, Onspring offers a robust training program, free Friday tutorial videos, and have wonderful customer service.

Cons:

For small companies, the cost to help customize your instance or provide ad hoc tech support (10 hours or less) is prohibitive when the annual platform itself is already up there with the competition.

Drew
IT Audit Manager in US
Consumer Goods, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Best in Class Audit Management Software

5.0 4 years ago

Comments: Our team is able to work in a single system that includes all facets of their job responsibilities, including risk assessment, engagement planning, project management, and fieldwork. Reporting is streamlined and extremely easy to modify as needs change.

Pros:

Onspring is exceptionally easy to deploy and use with minimal training. The intuitive nature of the product and customizable functionality meant we were able to quickly spin up experiences for our internal auditors, managers, and business stake holders that are tailored to their needs and functions.

Cons:

Onspring uses a common text field functionality that, like almost all others that I am aware of, occasionally has issues in rendering copy/paste text from MS Word. This is not just an Onspring-specific issue and the Onspring editor does include a "clear formatting" button that fully addresses this concern.

Onspring Response

2 years ago

Drew - Thank you for posting a thorough review on the Onspring platform and your experience utilizing our solutions to fit your organization's needs.