--- description: Discover the benefits and disadvantages of Empathic. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Empathic Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Mental Health Software](/directory/30217/mental-health/software) > [Empathic](/software/138792/empathic) # Empathic Canonical: https://www.capterra.co.uk/software/138792/empathic > An easy-to-use EHR solution that helps behavioral health professionals Get Back to Therapy. > > Verdict: Rated **4.2/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Empathic? Prescribing and non-prescribing behavioral health practitioners, such as psychiatrists, social workers, Marriage and Family Therapists, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 5 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Empathic Clinical Suite - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$100.00 - **Pricing model**: Flat Rate - **Pricing Details**: Pricing varies depending upon clinic details. - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Scheduling - Charting - Confirmations/Reminders - Customisable Forms - Document Management - E-Prescribing - EMR/EHR - Electronic Payments - HIPAA Compliant - Initial Assessments - Medical Billing - Medication Management - Reporting & Statistics - Treatment Planning ## Integrations (1 total) - CardConnect ## Support Options - Email/Help Desk - Phone Support ## Category - [Mental Health Software](https://www.capterra.co.uk/directory/30217/mental-health/software) ## Related Categories - [Mental Health Software](https://www.capterra.co.uk/directory/30217/mental-health/software) - [Mental Health EHR Software](https://www.capterra.co.uk/directory/32510/mental-health-ehr-software/software) - [Substance Abuse EMR Software](https://www.capterra.co.uk/directory/32708/substance-abuse-emr/software) - [Psychiatry Electronic Medical Records Software](https://www.capterra.co.uk/directory/32655/psychiatry-electronic-medical-records-%28emr%29/software) ## Alternatives 1. [Remedly](https://www.capterra.co.uk/software/180647/remedly) — 4.6/5 (77 reviews) 2. [RXNT](https://www.capterra.co.uk/software/110018/rxnt) — 4.3/5 (495 reviews) 3. [Valant EHR Suite](https://www.capterra.co.uk/software/81298/valant-behavioral-health-ehr) — 4.1/5 (333 reviews) 4. [athenaOne](https://www.capterra.co.uk/software/98735/athenaone) — 3.8/5 (907 reviews) 5. [DrChrono](https://www.capterra.co.uk/software/89392/drchrono-practice-management) — 3.9/5 (489 reviews) ## Reviews ### "Hands Down..This Platform ROCKS\!" — 5.0/5 > **Kathleen** | *14 January 2020* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: This is a very comprehensive piece of software for EHR, billing and all accounting needs. I love the automation and all the custom features I need to run a group practice. My computation for check at the end of the month is literally gained in less than 2 minutes due to the program. The reports I can run for both clients and clinician are excellent. > > **Cons**: The lack of online appointment scheduling. > > BEAUTIFUL. ----- ### "It is good @ tracking & keeping documentation current for clients. A 4.5 Star rating overall." — 4.0/5 > **Tj** | *9 September 2015* > > I started with Empathic many years ago when it was a fledgling service as a Charter Member. It has grown a lot. I find that some things are not as intuitive as I would like, but it has proven to be a good, dependable, cloud based service. The few times I have called over the years, Empathic staff has followed up and helped me understand how to make something work, or rectified the problem (responsive to clinician oriented needs). I like that it is more a clinician needs based system, than a managed care or financially based system. In about 2011 my complaints were with how the reports printed out and how they included information that was irrelevant or confusing. The staff worked with me to make the reports more appropriate. Lately the issue I have had with Empathic is that when I would go to write a Termination Summary, it would lose the DSM-IV Diagnosis - seemingly out of the system - and I had to look up an old CMS-1500 form to see the diagnosis. It appears the stars rating colors above do not react well to my mouse. Ease of Use: I am trying to mark it a 4.o rating. Customer service I would rate 4.5 to 5. ----- ### "I have been using the software for the last 17 months in my solo practice as a psychologist." — 3.0/5 > **Pamela** | *25 August 2015* > > I did not become a psychologist 30 years ago to spend time on a computer doing billing and notes\! Compared to any other product I have used over the years, Empathic is by far the clearest, easiest, fastest, friendliest and most complete software program I have ever used. I highly recommend using this. ----- ### "Very intuitive, time-saving resource for mental health professionals provided at an affordable cost." — 4.0/5 > **Len** | *26 August 2015* > > I am a new customer for Empathic so I'm still learning to use its features. After using a competing software database program for ten years of practice, I'm quite impressed with the simplicity of this program's usage and features. From the initial short intake, the diagnostic assessment and then regular clinical notes, the clinician need only answer simple and logical questions to complete the necessary clinical records, including a treatment plan which can be easily adjusted during sessions. At the end of each session with the click of a couple of buttons, the insurance claim is filed electronically and the remittance advice and remittance amount will be posted automatically to the client's financial record. As I am a solo practitioner, this program can and will save me hours every week in claims, billing and administrative work. ----- ### "I have used Empathinc since it's infancy as a Beta user, and have watched it grow and prosper\!" — 5.0/5 > **Katherine** | *26 August 2015* > > I love the ease of use and the ability of making suggestions for change that will be considered and worked into the program, if appropriate. I love the adaptability of the product, and that the staff are on top of changes and expectations in the field. I love the service that is available to help if something goes amiss. I love the time that Empathic has saved me over the years - countless hours to spend with my family and friends. I now call an insurer about once a year for clarification of something. I used to be calling weekly over something. I have no cons to share. ## Links - [View on Capterra](https://www.capterra.co.uk/software/138792/empathic) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data