---
description: Discover the benefits and disadvantages of ServiceBench.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceBench Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [ServiceBench](/software/138688/servicebench)

# ServiceBench

Canonical: https://www.capterra.co.uk/software/138688/servicebench

Page: 1 / 3\
Next: [Next page](https://www.capterra.co.uk/software/138688/servicebench?page=2)

> ServiceBench is service management software that connects providers to optimize workflow and increase productivity.
> 
> Verdict: Rated **3.7/5** by 35 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses ServiceBench?

ServiceBench can be used by service providers, enterprise users, and appliance repair companies.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 35 Reviews |
| Ease of Use | 3.6/5 | Based on overall reviews |
| Customer Support | 3.5/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.5/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Asurion Services
- **Founded**: 1996

## Commercial Context

- **Starting Price**: US$119.00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: Flat rate monthly price based up user count.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Notifications
- Billing & Invoicing
- Contact Database
- Customer Database
- Dispatch Management
- Electronic Signature
- Inventory Management
- Job Management
- Mobile Access
- Payment Collection in the Field
- Quotes/Estimates
- Routing
- Scheduling
- Service History
- Technician Management
- Work Order Management

## Support Options

- Chat

## Category

- [Field Service Management Software](https://www.capterra.co.uk/directory/10009/field-service-management/software)

## Related Categories

- [Field Service Management Software](https://www.capterra.co.uk/directory/10009/field-service-management/software)
- [Service Dispatch Software](https://www.capterra.co.uk/directory/30059/service-dispatch/software)

## Alternatives

1. [Jobber](https://www.capterra.co.uk/software/127994/jobber) — 4.6/5 (1420 reviews)
2. [FieldPulse](https://www.capterra.co.uk/software/153475/fieldpulse) — 4.6/5 (411 reviews)
3. [Housecall Pro](https://www.capterra.co.uk/software/140363/housecall-pro) — 4.7/5 (2737 reviews)
4. [ServiceTitan](https://www.capterra.co.uk/software/150053/servicetitan) — 4.3/5 (325 reviews)
5. [Simpro](https://www.capterra.co.uk/software/10529/simpro-enterprise) — 4.0/5 (145 reviews)

## Reviews

### "Very user friendly. It's easy to use and you can do almost anything" — 4.0/5

> **Mathew** | *24 April 2018* | Consumer Electronics | Recommendation rating: 8.0/10
> 
> **Pros**: The dispatch screen, seeing where your techs are at all times is the best. Makes it easier to see who is getting fixed and at what tie.
> 
> **Cons**: The drop down menus. I dislike that if the cursor is placed to close to the top of the page the drop down menus automatically appear. I can't tell you how frustrating that is when you're in a hurry.

-----

### "some selections unneccesary for my application" — 4.0/5

> **Steve** | *1 May 2018* | Consumer Electronics | Recommendation rating: 6.0/10
> 
> **Pros**: mostly is basic design , updating and creating claims is easy, simplicity is good completing jobs but complicated to adjust zone management
> 
> **Cons**: having to deselect options in claim process that are pre-generated and not applicable to me, but I wonder why there is a new job category when no jobs are ever posted there

-----

### "Very confusing" — 1.0/5

> **Joe** | *20 June 2020* | Consumer Services | Recommendation rating: 0.0/10
> 
> **Pros**: I do not have any pro's about this program
> 
> **Cons**: Too many to list but it is the most confusing program I have ever tried to navigate. I only use it to file claims for warranty users and it is so hard to use I am taking myself off their servicer list.
> 
> New extended warranty.

-----

### "Excellent Service" — 5.0/5

> **Jeff** | *24 April 2018* | Consumer Electronics | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to navigate would definitely recommend to other servicers. Updates are great and doesn’t interfere with existing work.
> 
> **Cons**: No cons. Very easy to navigate would definitely recommend to other servicers. Updates are great and doesn’t interfere with existing work.

-----

### "Covers all solution needs" — 5.0/5

> **Carrie** | *27 April 2018* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: Its easy to use and flexible enough to cover all my business needs. Service Bench is a comprehensive end-to-end solution.
> 
> **Cons**: Some pages take several clicks to get to and the color scheme could use refreshing. But overall it is still a wonderful tool.

-----

Page: 1 / 3\
Next: [Next page](https://www.capterra.co.uk/software/138688/servicebench?page=2)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/138688/servicebench)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/138688/servicebench> |
| de-AT | <https://www.capterra.at/software/138688/servicebench> |
| de-CH | <https://www.capterra.ch/software/138688/servicebench> |
| en | <https://www.capterra.com/p/138688/ServiceBench/> |
| en-AE | <https://www.capterra.ae/software/138688/servicebench> |
| en-AU | <https://www.capterra.com.au/software/138688/servicebench> |
| en-CA | <https://www.capterra.ca/software/138688/servicebench> |
| en-GB | <https://www.capterra.co.uk/software/138688/servicebench> |
| en-IE | <https://www.capterra.ie/software/138688/servicebench> |
| en-IL | <https://www.capterra.co.il/software/138688/servicebench> |
| en-IN | <https://www.capterra.in/software/138688/servicebench> |
| en-NZ | <https://www.capterra.co.nz/software/138688/servicebench> |
| en-SG | <https://www.capterra.com.sg/software/138688/servicebench> |
| en-ZA | <https://www.capterra.co.za/software/138688/servicebench> |
| es | <https://www.capterra.es/software/138688/servicebench> |
| es-AR | <https://www.capterra.com.ar/software/138688/servicebench> |
| es-CL | <https://www.capterra.cl/software/138688/servicebench> |
| es-CO | <https://www.capterra.co/software/138688/servicebench> |
| es-CR | <https://www.capterra.co.cr/software/138688/servicebench> |
| es-DO | <https://www.capterra.do/software/138688/servicebench> |
| es-EC | <https://www.capterra.ec/software/138688/servicebench> |
| es-MX | <https://www.capterra.mx/software/138688/servicebench> |
| es-PA | <https://www.capterra.com.pa/software/138688/servicebench> |
| es-PE | <https://www.capterra.pe/software/138688/servicebench> |
| fr | <https://www.capterra.fr/software/138688/servicebench> |
| fr-BE | <https://fr.capterra.be/software/138688/servicebench> |
| fr-CA | <https://fr.capterra.ca/software/138688/servicebench> |
| fr-LU | <https://www.capterra.lu/software/138688/servicebench> |
| it | <https://www.capterra.it/software/138688/servicebench> |
| nl | <https://www.capterra.nl/software/138688/servicebench> |
| nl-BE | <https://www.capterra.be/software/138688/servicebench> |
| pt | <https://www.capterra.com.br/software/138688/servicebench> |
| pt-PT | <https://www.capterra.pt/software/138688/servicebench> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.uk/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"ServiceBench","description":"ServiceBench by Asurion is field service management software. It connects workforces, manages operations, and improves customer experiences for service businesses. The software schedules jobs, dispatches technicians, processes mobile work orders, tracks inventory, manages parts ordering and claims, and generates analytics. ServiceBench aims to optimize field service workflows. This increases productivity, first call completion rates, and customer satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3064b8e1-dec1-4785-bb64-025b9fa702d8.png","url":"https://www.capterra.co.uk/software/138688/servicebench","@id":"https://www.capterra.co.uk/software/138688/servicebench#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":3.7,"bestRating":5,"ratingCount":35},"offers":{"price":"119","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.uk/software/138688/servicebench#faqs","@type":"FAQPage","mainEntity":[{"name":"What is ServiceBench?","@type":"Question","acceptedAnswer":{"text":"ServiceBench by Asurion is field service management software. It connects workforces, manages operations, and improves customer experiences for service businesses. The software schedules jobs, dispatches technicians, processes mobile work orders, tracks inventory, manages parts ordering and claims, and generates analytics. ServiceBench aims to optimize field service workflows. This increases productivity, first call completion rates, and customer satisfaction.","@type":"Answer"}},{"name":"Who Uses ServiceBench?","@type":"Question","acceptedAnswer":{"text":"ServiceBench can be used by service providers, enterprise users, and appliance repair companies.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.uk/software/138688/servicebench#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Field Service Management Software","position":2,"item":"/directory/10009/field-service-management/software","@type":"ListItem"},{"name":"ServiceBench","position":3,"item":"/software/138688/servicebench","@type":"ListItem"}]}]}
</script>