15 years helping British businesses
choose better software

What is N-central?

N‑central® RMM (Remote Monitoring and Management) gives you the power to automate, monitor, manage, and secure all your environments at scale. Gain control and manage Windows, Mac, Linux, network devices and more from a centralized location. Integrate into your tech stack to build the best-in-breed solution set for Managed Service Providers and IT departments.​

Who Uses N-central?

Growing and scaling Manage Service Providers (MSPs)​ Medium to large businesses

Where can N-central be deployed?

Cloud-based
On-premise

About the vendor

  • N-able

N-central support

  • Phone Support

Countries available

Afghanistan, Algeria, American Samoa, Andorra, Angola and 192 others

Languages

English

N-central pricing

Starting Price:

Not provided by vendor
  • Yes, has free trial
  • No free version

N-central does not have a free version but does offer a free trial.

Pricing plans get a free trial

About the vendor

  • N-able

N-central support

  • Phone Support

Countries available

Afghanistan, Algeria, American Samoa, Andorra, Angola and 192 others

Languages

English

N-central videos and images

N-central Software - N-able N-central Dashboard
N-central Software - More Device Details
N-central Software - Active Issues View
N-central Software - Device Details View
View 5 more
N-central video
N-central Software - N-able N-central Dashboard
N-central Software - More Device Details
N-central Software - Active Issues View
N-central Software - Device Details View

Features of N-central

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • App Management
  • Asset Tracking
  • Audit Management
  • Automatic Patch Deployment
  • Automatic Scans
  • BYOD Management
  • Backup and Recovery
  • Bandwidth Monitoring
  • Baseline Manager
  • Behavioural Analytics
  • Capacity Management
  • Change Management
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Dashboard
  • Deployment Management
  • Device Auto Discovery
  • Device Management
  • Diagnostic Tools
  • Endpoint Protection Software
  • Event Logs
  • For MSPs
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Maintenance Scheduling
  • Monitoring
  • Network Analysis
  • Network Wide Management
  • Patch Management
  • Performance Metrics
  • Performance Monitoring
  • Policy Management
  • Process/Workflow Automation
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-time Alerts
  • Remediation Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduling
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Supplier Management
  • Support Ticket Management
  • Task Management
  • Uptime Reporting

Alternatives to N-central

Automate integrates with industry-leading patch management solutions & contains numerous built in scripts & automated patch deployment. Learn more about ConnectWise Automate
Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe. Learn more about Zoho Assist
Thousands of MSPs and IT Departments use Kaseya VSA to automate patch management for OS, browsers & third party. Start your free trial!
TeamViewer empowers you to connect to any device to support anyone, any process, or anything — from anywhere, anytime.
Splashtop provides remote access and support for business professionals and IT teams. Learn more about Splashtop
N-able Take Control is a powerful remote support solution designed to help you resolve issues quickly and effectively.
Datto RMM is a secure, single platform for MSPs to remotely monitor, manage and support endpoint devices across your customer base.
Apteriks offers hosted IP Address Management (IPAM) software, which is currently being expanded into CMDB space.
Distributed IT Performance Management software remotely monitors and controls networked PDUs and UPSs in distributed IT environments.

Reviews of N-central

Average score

Overall
3.9
Ease of Use
3.5
Customer Service
3.2
Features
4.0
Value for Money
3.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Michael
Michael
Vice President of Operations in US
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

A must have as a RMM solution for any MSP.

5.0 2 years ago

Comments: Easy to use and learn. A must have for our clients where time is of the essence when an incident occurs where downtime is business threatening.

Pros:

The ability to automate as much as possible is key in our business. Using maintenance scheduling is one of the most important features and was key to choosing this product over others.

Cons:

I wish there were more integrations with other industry software.

Alternatives Considered: Datto RMM

Reasons for Choosing N-central: Poor implementation and support was heading downhill since being sold a few years ago.

Switched From: ConnectWise Automate

Reasons for Switching to N-central: This was more established and had more features for our business between the two.

Mike
owner in US
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

It may not be the best, but it's not worth switching.

4.0 last year

Comments: It's better than many of the RMMs out there if you need good scripting and patch management. The Sentinel 1 integration was terrible and the backup integration is not great either.

Pros:

The automation policies you can create deploying software offer a lot of power and flexibility in terms of variables you can set by side and time scheduling.

Cons:

Take control is painful to use after using Connectwise Control. I've also had an open issue with the RPD protocol under Take Control that has been open for months unresolved.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great RMM Tool

5.0 last month New

Pros:

I really like all of the functionality and the user interface is very intuitive to use and powerful.

Cons:

There have been a few bugs we've dealt with in the past with automated tasks, but otherwise none.

Phillip
Director in New Zealand
Computer & Network Security, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Covid-19 - reduction of services applied after 5 years during a pandemic.

1.0 4 years ago

Comments: Over all they are very good at taking your money and over the years have been hard to communicate with. It’s all sales sales sales.

Pros:

Over the years this software has been hit and miss, we would spend a lot of time trying to get errors fixed. It was getting better, they also keep changing the sales rep that deals with me. When they call they talk about a different business and advise the customers name and customer to me. It’s happened twice!

Cons:

The biggest thing I didn’t like was when they removed remote control from my essential Licence’s. To make it worse it was done over the covid-19 pandemic. they are asking me to buy Licence’s and I have refused. We are social distancing and this has made it stressful for myself and my customers.

N-able Response

4 years ago

Hi Phillip, I'm very sorry that you are unhappy. Our decision to remove remote control from N-central Essentials licenses was made months before the COVID-19 outbreak. We believe Professional N-central licenses provide the proper remote monitoring and management capability that workstations and servers require. We understand that remote work and therefore remote control is very important for you right now. Therefore, we have offered SolarWinds Take Control Plus, a standalone remote support solution, free of charge for 90 days. In addition, for a limited time, Take Control Plus licenses also come with 25 additional end-user accounts (for a total of 35) for partners to extend to employees and clients. Simply complete this form before June 30, 2020 https://www.solarwindsmsp.com/products/take-control/trial You may also be interested in these resources to help you navigate this unprecedented time: www.solarwindsmsp.com/covid-19-resources Be well. - Shelley O'Brien, N-central PMM

Blake
IT Director in US
Hospital & Health Care, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Reliable software for support, inventory, etc.

4.0 last year

Comments: Having used N-Central for over two years now, I can say with confidence that we get our money's worth out of it. There are numerous features that should meet the needs of most IT professionals. For desktop support, asset management, machine information and patch management, N-Central is top notch. We've been utilizing it more and more in different areas as time passes.

Pros:

We use this for remote support moreso than anything. Overall, that's where we get the most bang for our buck. Very reliable in that regard, with little to no input needed from the end user. Also works well for inventory purposes, along with seeing the stats on a certain machine, what programs are installed, etc. The reporting features are also a big plus!

Cons:

Occasionally we have issues installing it on Windows 11 machines, but as time passes, that seems to be happening less and less. Another issue is being able to automatically deploy software to computers. It's a great feature, unless said software is over 100mb. That's been an issue in the past and I wish they would raise that limit.

Alternatives Considered: TeamViewer Remote and Splashtop

Reasons for Choosing N-central: Wasn't a fan of constantly having to login and give a code for Zoho to start a support session.

Switched From: Zoho Assist

Reasons for Switching to N-central: Great pricing, more features.