--- description: Discover the benefits and disadvantages of Fusion. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Fusion Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Occupational Therapy Software](/directory/30814/occupational-therapy/software) > [Fusion](/software/136876/pediatric-therapy-emr) # Fusion Canonical: https://www.capterra.co.uk/software/136876/pediatric-therapy-emr Page: 1 / 30\ Next: [Next page](https://www.capterra.co.uk/software/136876/pediatric-therapy-emr?page=2) > An EHR built specifically to help OTs, PTs, \& SLPs spend less time doing paperwork and more time treating clients. > > Verdict: Rated **4.3/5** by 708 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Fusion? Fusion is ideal for pediatric OT, Speech, and PT practices of all sizes -solo providers, small to mid‑size outpatient clinics, and multi‑location or multispecialty teams. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 708 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Ensora Health - **Location**: Birmingham, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Per User - **Pricing Details**: Multi-User plans: Essentials: Starting at $49 / user / month ($39/additional users) Core tools for scheduling, documentation, and basic billing. Advanced: $159 / user / month ($59/additional users) More flexible tools to help growing practices manage insurance claims and customize workflows Premier: $189 / user / month ($89/additional users) Our most complete plan with unlimited access to advanced features and optional add-ons - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Confirmations/Reminders - EMR/EHR - Electronic Payments - Exercise Library - For Physical Therapy - For Speech Therapists - HIPAA Compliant - Healthcare Compliance - Insurance Management - Medical Billing - Patient Portal - Patient Records Management - Practice Management - Progress Notes - Progress Tracking - Reminders - Reporting & Statistics - Reporting/Analytics - SOAP notes - Template Management - Treatment Planning ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Occupational Therapy Software](https://www.capterra.co.uk/directory/30814/occupational-therapy/software) ## Related Categories - [Occupational Therapy Software](https://www.capterra.co.uk/directory/30814/occupational-therapy/software) - [Physical Therapy Software](https://www.capterra.co.uk/directory/30596/physical-therapy/software) - [Pediatric Software](https://www.capterra.co.uk/directory/30747/pediatric/software) - [Speech Therapy Software](https://www.capterra.co.uk/directory/30816/speech-therapy/software) - [Chiropractic Software](https://www.capterra.co.uk/directory/30115/chiropractic/software) ## Alternatives 1. [Ambiki](https://www.capterra.co.uk/software/1075728/Ambiki) — 4.9/5 (14 reviews) 2. [TheraPlatform](https://www.capterra.co.uk/software/203711/theraplatform) — 4.4/5 (79 reviews) 3. [Net Health](https://www.capterra.co.uk/software/161261/redoc-powered-by-xfit) — 4.1/5 (163 reviews) 4. [WebPT](https://www.capterra.co.uk/software/92920/webpt) — 4.2/5 (482 reviews) 5. [ClinicSource](https://www.capterra.co.uk/software/109730/clinicsource) — 3.7/5 (91 reviews) ## Reviews ### "Fusion is easy to look at and learn to use." — 5.0/5 > **Jennifer** | *27 February 2025* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: It is user friendly. The interface is easy to navigate and easy on the eyes (unlike an app like NetHealth which is overwhelming to look at). > > **Cons**: There have been no cons to Fusion that I can see so far. > > It has been easy to learn to use. I like it. ----- ### "Good but not great" — 4.0/5 > **Marissa** | *21 February 2025* | Hospital & Health Care | Recommendation rating: 6.0/10 > > **Pros**: The cost is good for the features. I like the fact that you can see the actual claim to make changes if needed. I like the authorization reminders. I like the automatic email reminders. I like different colors on the schedule for different types of appointments. > > **Cons**: There are not enough reminders. For example, we have created a separate spreadsheet to track POC signatures. There is the prescription reminder but that is different than a POC signature. We like the waitlist feature but we created another spreadsheet so we could hold more information than what is on the fusion waitlist. We put notes when we call and offer appointments so we can see at a glance that they have been offered appointments. We used to use the intake paperwork feature but many families could not figure it out. They would end up sending us blank paperwork. It would be nice from a patient standpoint to be able to fill out paperwork and hit 'submit' and not have to upload/download and then send back to fusion. > > The customer support is usually helpful. The cost is affordable. It's not as robust as other EMR's, but those other systems cost significantly more. ----- ### "Worst billing services" — 1.0/5 > **kaylyb** | *2 January 2026* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Cons**: This was hands down the worst billing experience I have ever had. I absolutely do NOT recommend ENSORA to anyone. Their billing team charged me for multiple months despite providing no services at all. I repeatedly tried to resolve this issue, but nothing was fixed. To make matters worse, the manager, \[sensitive content hidden\] , was completely unresponsive and ignored my concerns. This company showed zero accountability or professionalism. Save yourself the frustration and do not use this service. > > . ----- ### "Good product for streamline work" — 4.0/5 > **Janice** | *23 February 2025* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: Streamlines goals, documents, and daily notes, simplifying data collection and analysis. I love the way the forms look after completion, including when the graphs are included. I like the ability to build a goal bank and use quick phrases. > > **Cons**: I wish the items could be edited and modified by the user, even for organization purposes (e.g. organizing the goal bank). It is also difficult for employees to access and see options for the goals and quick phrases (there is no communicating box that shows this pre-made information). I wish Fusion followed Med B documentation guidelines, including allowing managers to make certain fields required to ensure compliance. > > Overall, I have been happy with Fusion compared to other products. I find it more efficient than previous systems, but I think it could be more user-friendly. ----- ### "Fusion Features" — 4.0/5 > **LaRita** | *24 February 2025* | Individual & Family Services | Recommendation rating: 8.0/10 > > **Pros**: I really appreciate the note format, the ability to move from a summary to a fuller note quickly. This is fantastic for quick recording/less than 3 minutes. I love that billing to insurance companies is quick, there are automated alerts if an item appears missing or errant. I love the way; I can pull up a patient easily and refer to all of their documents/DOS. I like the automated integration of remits. > > **Cons**: I wish we could add more tests to fill-in evaluations/Progress Note: REEL, Rosetti Reoccurring schedules could be made for a set week AND day of the month, ie 1st Monday of every month or 1st/3rd Tuesday, ect. It would be helpful for 2ndary billers to be able to see the original remittance from the primary payor; when reviewing claims; as many are requesting this; and, while we can manually print, it would be best if it could occur electronically and simultaneously with 2nd payer submission. Wish they had a intro billing option for smaller/starting businesses with caseload managements less than thirty. > > Very good with call backs and written summaries of phone contacts for later review. Appreciate the friendly and polite voices and willingness to track down advice, if not able to occur within direct phone call. Good features and management system overall\! ----- Page: 1 / 30\ Next: [Next page](https://www.capterra.co.uk/software/136876/pediatric-therapy-emr?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/136876/pediatric-therapy-emr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data