18 years helping British businesses
choose better software
What is Reftab?
Specialized for maintenance teams needing hardware asset management. Reftab was voted by Forbes as the best customizable asset management platform in 2023.
We include a simple way to customize work-order forms to track equipment maintenance. Plus, a mobile app to conduct corrective and preventative maintenance in the field.
With a focus on simplicity and automation, anyone, no matter their requirements or technical ability can utilize Reftab for equipment maintenance.
Who Uses Reftab?
Schools and Universities, Technology and IT, Construction, Not-for-profit, Warehouse Managers, Design Agencies, Hardware Management, Museums, Churches, Audio / Visual Rentals.
Where can Reftab be deployed?
About the vendor
- Reftab
- Located in Astoria, US
- Founded in 2013
Reftab support
- Phone Support
- Chat
Languages
English
Reftab pricing
Starting Price:
- Yes, has free trial
- Yes, has free version
Reftab has a free version and offers a free trial. Reftab paid version starts at US$30.00/month.
Pricing plans get a free trialAbout the vendor
- Reftab
- Located in Astoria, US
- Founded in 2013
Reftab support
- Phone Support
- Chat
Languages
English
Reftab videos and images
Features of Reftab
Alternatives to Reftab
Reviews of Reftab
Reftab Asset Management
Pros:
Reftab is a great package what creates and gives ease of use of asset management. It's structured and clear.
Cons:
I'm missing some features such as bulk transfer or bulk assign to user but that's quite it, further it's quite neatly build!
Alternatives Considered: Device42, Freshservice and Oomnitza
Reftab Response
4 years ago
Hi Lucien, thank you for the review - the ability to bulk assign to a user exists in a couple different places, such as the asset table and the mobile app. Meaning you can assign multiple different assets and peripherals / accessories to users at once. I think the place you're looking for is within the accessory page. This is easy for us to add and will have it ready for our next release. Thank you again for your review!
Highly recommend Reftab for accurate and efficient asset tracking!
Comments: My overall experience with Reftab has been outstanding. It is simple to use and offers a mobile app, which makes asset management even more convenient. The barcode scanning feature is a game-changer, allowing for quick and accurate tracking of equipment.
Pros:
Reftab is an excellent tool for asset tracking and managing equipment loans. It is incredibly easy to use, making it simple to keep accurate records of all assets. The platform ensures efficient tracking and follow-up for equipment loans, streamlining the entire process. Highly recommended for anyone needing a reliable asset management solution!
Cons:
It would be useful to be able to select to use the date function only to record loan due dates, rather than date and time.
Good Value for the Money and has just the right amount of features for our business
Comments: While I did encounter a decent number of problems during the initial set up and deployment the product support is responsive and you will not wait around for a response. The bugs that I did find were either taken care of within a couple of days or an estimate was given as to when we could expect a fix.
Pros:
Good Value for the Money and has just the right amount of features for our business
Cons:
I encountered a good number of bugs and 'feature requests' during our initial set up and deployment of the product.
Regional Communication Aid Service, UK
Comments: Great software that does what we need a service. The support is great. Things are sorted very quickly when there has been issues.
Pros:
Simple to use and quick to learn. Great support!
Cons:
Cant print labels for accessories when looking at the accessory you need to go out and into all of the accessories. We need to generate labels for our stock and its really annoying.
Flirted with alternatives, but Reftab is worth sticking with
Comments: I really believe that this service should be as well known as the most popular solutions, and it really deserves to be.
Pros:
Quite simply, the developers are so responsive, that issues and suggestions are acted upon and that makes such a difference to the product today. The flexibility of fields and categories means that it could fit all possible use cases. The self service portal is really handy and user friendly. Settings are plentiful so you can get things as close as you can to how you want it. It's simple, yet powerful and has so so much potential. We were looking at the better known alternatives whilst testing reftab as there were a few niggles and add-on which should be as part of the standard package (when compared to competitors) but this is all resolved and I'm really glad we stuck by it.
Cons:
Reporting is a little lacklustre, it is basically a filter and that's about it. It would be good to see formatted, client friendly reports, as well as checkout receipts, packing lists, hire terms and other handy supplementary paperwork. The accessories feature could do with a bit of TLC as it feels like there is a lot of potential, but doesn't quite integrate with the rest of the ecosystem properly yet. I think the logo looks like a push chair!
Alternatives Considered: AssetTrack, Asset Panda, itemit and EZO
Switched From: Freshservice and AssetCloud
