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What is Reftab?

Specialized for IT departments, Reftab was voted by Forbes as the best customizable asset management platform in 2023.

Our system was built by IT engineers to focus on simplicity and automation. We offer multiple integrations to sync data, SSO, automated workflows and SCIM provisioning to automate on-boarding and secure off-boarding.

With a focus on simplicity and automation, anyone, no matter their requirements or technical ability can build an automated IT asset management platform.

Who Uses Reftab?

Schools and Universities, Technology and IT, Construction, Not-for-profit, Warehouse Managers, Design Agencies, Hardware Management, Museums, Churches, Audio / Visual Rentals.

Where can Reftab be deployed?

Cloud-based
On-premise

About the vendor

  • Reftab
  • Located in Astoria, US
  • Founded in 2013

Reftab support

  • Phone Support
  • Chat

Countries available

Australia, Canada, Ireland, New Zealand, South Africa and 2 others

Languages

English

Reftab pricing

Starting Price:

US$30.00/month
  • Yes, has free trial
  • Yes, has free version

Reftab has a free version and offers a free trial. Reftab paid version starts at US$30.00/month.

Pricing plans get a free trial

About the vendor

  • Reftab
  • Located in Astoria, US
  • Founded in 2013

Reftab support

  • Phone Support
  • Chat

Countries available

Australia, Canada, Ireland, New Zealand, South Africa and 2 others

Languages

English

Reftab videos and images

Reftab Software - Asset View
Reftab Software - Loan Table
Reftab Software - Consumable Tracking
Reftab Software - Accessory Tracking
Reftab Software - Kit Builder
View 6 more
Reftab video
Reftab Software - Asset View
Reftab Software - Loan Table
Reftab Software - Consumable Tracking
Reftab Software - Accessory Tracking
Reftab Software - Kit Builder

Features of Reftab

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Images
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Calendar Management
  • Calibration Management
  • Calibration Scheduling
  • Change Management
  • Check-in/Check-out
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Customization
  • Depreciation Management
  • Document Management
  • Equipment Management
  • Equipment Tracking
  • Fixed Asset Management
  • Historical Reporting
  • IT Asset Management
  • Inspection Management
  • Instrument Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Job Management
  • Label Templates
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Location
  • Parts Management
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchase Order Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduling
  • Serial Number Tracking
  • Supplier Management
  • Third-Party Integrations
  • User Management
  • Warranty Tracking
  • Work Order Management

Alternatives to Reftab

Learn why Forbes rated Asset Panda the #1 Asset Tracking Software of 2022. Try Asset Panda with a free 14-day trial (no card required)!
Jira Service Management is an ITSM software that unlocks high-velocity teams to deliver great service experiences fast and together. Learn more about JIRA Service Management
Online spreadsheet making tool that helps in creating, editing & sharing spreadsheets in real-time through any PC, mobile or tablet.
Solution to help businesses track & automate complete assets lifecycle, including purchasing, deployment, management, and maintenance.
Cloud-based fixed asset management platform to help companies track their assets and its value.
Eliminate spreadsheets and manual process with an inventory management solution that's easy-to-implement and use.
ITAM Software: Track complete hardware & software asset life-cycles, licenses, contracts, certificates, renewal reminders, and more! Learn more about Device42
IT Asset Management has never been more important than in today's remote environment. Integrates seamlessly with Zendesk, Jira etc.
Download free IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps also free.

Reviews of Reftab

Average score

Overall
4.8
Ease of Use
4.7
Customer Service
4.9
Features
4.6
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
77%
4
23%
Devin
IT Support Tech in US
Telecommunications, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Reftab Review

5.0 2 weeks ago New

Comments: Overall Reftab has been a five star product. Very easy and simple to use. If you aren't able to figure a task out they have helpful documents explaining each process step by step or customer service is very responsive and friendly to work with.

Pros:

Easy to understand and use. This software is very simple and straight forward and very customizable.

Cons:

You can't change the fields in the LDAP sync to custom fields such as Screen size etc. If importing machines you can't have the asset status set to in stock automatically. Which means you have to go to each asset and change the status manually. You can make a Workflow Automation that changes the asset status automatically for any new asset added after creation.

Alternatives Considered: Asset Panda

Reasons for Switching to Reftab: We have a patch management software we use that runs off an installable agent and will take a back seat to anything else that runs off an agent. Reftab was one of the only options that didn't require the install of an agent.

MarcAndre
IT Supervisor in Canada
Computer Games, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Reftab in a quickly changing environment

5.0 2 years ago

Comments: Every time we had ideas for features, the developers have been very responsive, very quick to apply them (or mention why it's not possible when that was the case). Reftab has been super flexible and very prone to help our business. We definitely have a before and after Reftab in term of quality of asset tracking.

Pros:

Reftab made it so much easier for us to adapt to the ever changing environment of our studio and constant movement of assets between desks or employees. It perfectly scaled to our studios worldwide, and allowed us to maintain standards between our studios.

Cons:

There is not much to not like about Reftab. We haven't used the customer portal since it's not very well suited for our kind of environment (where IT has a closer control on assets and accessories), but this doesn't mean I wouldn't recommend it.

Alternatives Considered: Asset Panda, Spiceworks Cloud Help Desk and Snipe-IT

Reasons for Choosing Reftab: Reftab had every feature we needed in a much better, organized, and scalable fashion.

Switched From: Snipe-IT and Microsoft Excel

Reasons for Switching to Reftab: Most of the others seemed oriented towards managing sales of assets, not internal movements of assets.

Alex
IT Support Technician in US
Transportation/Trucking/Railroad, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Review

4.0 9 months ago

Comments: A few things still need some more work, such as offering more ways to automate would be great, some more complex automation would be great like, "If the loan is XYZ and the user is Disabled email Manager (Insert body of the email and allow response) My company is really looking to automate as much as we can so being able to do more complex things in Reftab and make a more friendly API to use (have had some issues with trying to make things work, for example, the API will work fine on one call, I will change one thing and it no longer authenticates.)

Pros:

The integration and automation, I would like more of these.

Cons:

Manual management can be tricky to use, I would love a cleaner/more streamlined way for things that can not be managed via integrations.

Reftab Response

9 months ago

Thanks for your review Alex! Much appreciated - we'll reach out to you regarding your workflow automation needs. Reftab can be configured to email a person's manager based on conditions like if the person is disabled and has equipment assigned to them, etc. There might be more that you're needing (such as a reply to address), so we're happy to work directly with you for that. Thanks again!

Jeremy
IT Manager in US
Consumer Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Great ITAM solution

5.0 2 months ago

Pros:

Reftab was super easy to setup and get going. Once the initial setup was done, Education on using Reftab was simple and easy so we were able to get up and running very quickly. Use of the smart phone app makes keeping track of our assets simple, very well done app!

Cons:

the only Con I can think of is that it would be nice if Reftab had an asset "tag" we could attach to "non-connected" devices such as TVs as a way for it to automaticilly update, like the installed agent does for Windows devices

Robert
Associate Director IT in US
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Reftab is awesome

5.0 4 years ago

Comments: I needed to find a solution to manage checkout hardware for staff and students. Anything from laptops to slide rulers. I checked into several options. Some free, some where the startup cost was over $5K. When I found Reftab, I was sold right away. It was so easy to get setup and it covered everything I needed. But then, there's the tech support and customer service aspect. Wholly cow, the Reftab team is on it!!! I've run into a few cases where I could use a feature. I submitted my use case and OMG, they developed it and implemented it. Now, if I asked for something that no one would use, mileage could vary, but they respond quickly and really seem to understand my needs as a customer. The product is great, but the support is what really sold me!

Pros:

Reftab is really intuitive. I setup my first instance without needing any support and barely glancing at the documentation. I had a fully functioning demo running with assets and testing check in check out in about an hour of signing up for a demo account. The mobile app adds to that intuitive use.

Cons:

I wish I could tie printing inventory labels to my Dymo labelwriter and use a label template to print more customized intentory labels right from the Dymo. OK... I haven't asked if that was possible, yet.

Alternatives Considered: WebCheckout and Cheqroom

Reasons for Choosing Reftab: We had an internally made solution. It was aging and didn't have the features we needed. Getting our internal developer to fix the problems was not going to happen. Priorities shifted and it was time to find another solution.

Reasons for Switching to Reftab: Ease of getting a demo and implementing, no high pressure sales, features, cost, support response time.