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United Kingdom Local product
Flobot

Flobot

United Kingdom Local product

What is Flobot?

Field Service Management Software that is used by Artificial grass companies, carpet and flooring shops, scaffold companies, removals, landscaping and property maintenance enterprises. Take an enquiry into the CRM, schedule appointments for field engineers, create a quote, send an invoice, take payment and everything inbetween.

Who Uses Flobot?

Our targets are small businesses in the field service industries with 10 or more office staff and an unlimited amount of field members.

Flobot Software - The Flobot dashboard
Flobot Software - The daily diary
Flobot Software - Take signatures
Flobot Software - 4
Flobot Software - 5

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Reviews of Flobot

Average score

Overall
4.9
Ease of Use
4.7
Customer Service
5.0
Features
4.7
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
88%
4
13%
Hughie
Project Manager in UK
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

I use it every day it helps me plan and ensure

5.0 3 years ago

Comments: I use it all day every day and there are things I would like to change on it but really it does the job well, there are no problems, it never lets me down and the customer support is fast.

Pros:

I use the app every day to get to my appointments and jobs. I find the checklist very useful to ensure I don't forget anything and follow the correct procedures. Getting the job signed off at the end is the best feature because it means the customer is happy and there are no comebacks.

Cons:

It is a big package and there is a lot to learn. Luckily I just use my small part which is the quote tool and that is east to use. I don't do accounts and schedules so I don't know what that is like to use.

Harry
MD in UK
Facilities Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

By FAR the best field management software. We should know, we have trailed a few!

5.0 7 years ago

Pros:

We had trailed & used a number of field management software platforms in order to find the best fit for our growing business. And flobot was by FAR the best. Being more adaptable to our bespoke workflows, more intuitive to navigate and use whilst maintaining the depth in detail required to manage almost all process within a business. Deciding which platform to use can be a daunting task and difficult process. Its a decision you do not want to get wrong. Contact me and I would be happy to explain how easy it can work in practice with flobot.

Cons:

The flobot platform is a service offered to all our competitors. Cleary this is not great given the edge this platform provides us.

Fresh Milk Software Response

6 years ago

Thank-you very much for the great review Harry. It is a pleasure working with you.

Christopher
Director of Operations in UK
Facilities Services
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Great software for making you look like a professional.

4.5 8 years ago

Pros:

Flobot is central to our business management. When we first starting shopping for this type of software we found loads of old fashioned systems that were hard to use and just old but Flobot was simple and easy to use right from the start. It makes us look professional and that gives us an advantage over our competition. It works with oou accounting package. I love the poscode look-up feature the best, it saves so much time gwtting addresses right the first time. I can't praise it enough because it is an awesome bit of software.

Cons:

It doesn't have an iPhone version on the app and I don't like Android. The customer portal doesn't have search that drives my clients nuts.

John
Managing Director in UK
Facilities Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Their support makes the difference

5.0 8 years ago

Comments: I have a small handyman firm in South London and I have been using Flobot for several months. We very happy with it and it is invaluable for running our business. It is getting improved all the time and the new app is brilliant. Mostly we love working with Rob and the team because nothing is too much trouble and they are always there to talk when we get stuck. That is what makes the difference to us.

Pros:

It is easy to use and it has lots of features, most importantly it takes card payments.

Cons:

I don't like the background colour it is grey and it makes me sad :( but I am told I will be able to change this soon :)

Fresh Milk Software Response

8 years ago

Hello John, thanks for the great review. As you know we are always happy to help and I spoke to you just the other day myself. And as for the grey background - 2 months tops! Then you can have any colour you like.

Thomas
Man Manager in UK
Construction, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

It is really easy to learn how to use it and the people are real good.

5.0 8 years ago

Comments: I came across them when I had some carpet put down in my home and I thought the communication I got for the meet was really cool and I figured this would be good to get in my business. So, I got in contact with the guys and I have been using it ever since. They are good guys and really helped with the setup so it worked right.

Pros:

It is really easy to use and to learn.

Cons:

It's a really big program and I think that maybe I am not using enough of it.

Fresh Milk Software Response

8 years ago

Thanks for the review Thomas and you always just call if you need to discuss how to use the other areas of the system.