What is SharpSpring from Constant Contact?

SharpSpring, a Constant Contact company, is a revenue growth marketing platform that helps small businesses generate leads, improve conversions to sales, and drive higher returns on marketing investment. Our innovative platform, open architecture and free customer support, along with flexible contracts, drive real results for a growing business or digital marketing agency. Learn more at sharpspring.com.

Who Uses SharpSpring from Constant Contact?

SharpSpring offers powerful and affordable marketing and sales automation for marketing agencies and SMBs at a fraction of the cost of the competition.

Where can SharpSpring from Constant Contact be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • SharpSpring
  • Located in Gainesville, US
  • Founded in 2012
  • Phone Support
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, Denmark and 9 others

Languages

Dutch, English, French, German, Italian and 3 others

SharpSpring from Constant Contact pricing

Starting Price:

US$399.00/month
  • Yes, has free trial
  • No free version

SharpSpring from Constant Contact does not have a free version but does offer a free trial. SharpSpring from Constant Contact paid version starts at US$399.00/month.

About the vendor

  • SharpSpring
  • Located in Gainesville, US
  • Founded in 2012
  • Phone Support
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, Denmark and 9 others

Languages

Dutch, English, French, German, Italian and 3 others

SharpSpring from Constant Contact videos and images

SharpSpring from Constant Contact Software - Make key decisions with accurate and relevant data. Slice and dice powerful metrics into customized reports. Understand end-to-end ROI.
SharpSpring from Constant Contact Software - Gather all of the important data on prospects in one place, including contact information, site visits, list memberships, social notes, email interactions and lead score.
SharpSpring from Constant Contact Software - SharpSpring goes beyond the capability of traditional ESPs by providing information on visitors’ activity after they click through from emails. Know every page visit, form fill-out, webinar sign-up, and white-paper download from email campaigns you send.
SharpSpring from Constant Contact Software - Create striking emails in real-time with the “what you see is what you get” editor in SharpSpring. Continually preview the finished design with an intuitive split-screen view.
SharpSpring from Constant Contact Software - Sales Dialer is an integrated outbound calling solution for high-impact sales teams. Empower your team to optimize the quality and quantity of conversations with prospects with one-click calling, automated recording, and searchable transcription features.
View 6 more
SharpSpring from Constant Contact video
SharpSpring from Constant Contact Software - Make key decisions with accurate and relevant data. Slice and dice powerful metrics into customized reports. Understand end-to-end ROI.
SharpSpring from Constant Contact Software - Gather all of the important data on prospects in one place, including contact information, site visits, list memberships, social notes, email interactions and lead score.
SharpSpring from Constant Contact Software - SharpSpring goes beyond the capability of traditional ESPs by providing information on visitors’ activity after they click through from emails. Know every page visit, form fill-out, webinar sign-up, and white-paper download from email campaigns you send.
SharpSpring from Constant Contact Software - Create striking emails in real-time with the “what you see is what you get” editor in SharpSpring. Continually preview the finished design with an intuitive split-screen view.
SharpSpring from Constant Contact Software - Sales Dialer is an integrated outbound calling solution for high-impact sales teams. Empower your team to optimize the quality and quantity of conversations with prospects with one-click calling, automated recording, and searchable transcription features.

Features of SharpSpring from Constant Contact

  • AB Testing
  • Activity Dashboard
  • Alerts/Notifications
  • Auto-Responders
  • Behavior Analytics
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Tracking
  • Channel Management
  • Client Management
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Database
  • Customer Segmentation
  • Customisable Branding
  • Customisable Forms
  • Customisable Templates
  • Customizable Fields
  • Dashboard
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Management
  • Email Marketing
  • Email Tracking
  • Event Triggered Actions
  • For Small Businesses
  • For Startups
  • Forms Management
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Management
  • Lead Qualification
  • Lead Segmentation
  • Marketing Automation
  • Multi-Campaign
  • Multi-Channel Attribution
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Performance Metrics
  • Post Scheduling
  • Predictive Analytics
  • Prospecting Tools
  • ROI Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Task Management
  • Template Management
  • Third Party Integrations
  • Website Visitor Tracking
  • Workflow Management

Alternatives to SharpSpring from Constant Contact

HubSpot CRM has everything you need to organize, track, and build better relationships with leads and customers. Learn more about HubSpot CRM
Drive growth with Sales Cloud 360, the best-in-class sales solution that drives rep productivity on the world's #1 CRM platform. Learn more about Salesforce Sales Cloud
130,000+ customers in 170 countries use ActiveCampaign to automate their marketing, from contact management to email personalization.
The smarter way for small businesses to do great work Keap organizes your client information & daily work in one place, freeing you up
Zoho CRM empowers organisations with a complete customer relationship lifecycle management solution. Learn more about Zoho CRM
Mailchimp's all-in-one Marketing Platform helps small businesses market smarter so you can grow faster.
Act-On is a marketing automation leader that offers solutions for marketers to engage targets throughout the customer lifecycle. Learn more about Act-On
Sales Hub provides email tracking, prospect database searching, presentation sharing, auto dialer with call recording and logging. Learn more about HubSpot Sales Hub
Integrated business management solution that automates financial, customer relationship and supply chain processes.

Reviews of SharpSpring from Constant Contact

Average score

Overall
4.6
Ease of Use
4.4
Customer Service
4.6
Features
4.4
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Devin
Devin
Account Manager in US
Verified LinkedIn User
Marketing & Advertising, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

SharpSpring is the Best of the Best

5.0 2 years ago

Comments: My overall experience with SharpSpring has been wonderful! While the platform still has kinks to work out (what platform doesn't?), their customer service is amazing and they move at a rate unseen by others to make the platform better every day. I highly recommend them not just for their platform, but their people are friendly as well.

Pros:

I really enjoy the various features that are available within the platform! It allows us to quickly and easily identify our prospects, capture their information on the website, and then market to them in a way that is meaningful and generates new business for us.

Cons:

In their mission to make their platform compete, they often focus on getting new features out quickly but then have to go back and update later. I've seen this happen for them with tools like Video Calling, which became quickly available due to COVID-19 but lacks the robustness of other dedicated video platforms that I would imagine most companies already use.

Alternatives Considered: HubSpot Marketing Hub

Reasons for Choosing SharpSpring from Constant Contact: We were using Infusionsoft before they were acquired by Keap. The platform had some nice features, but it was primarily missing the ability for us to resell the platform. We wanted to offer marketing automation to our clients, but didn't want to get caught in the trap like most other agencies do: the automation platforms own the client, not the agency. With SharpSpring, they are an agency-first company that allows us to own our client relationships. That is a huge win in our books!

Switched From: Keap

Reasons for Switching to SharpSpring from Constant Contact: Because SharpSpring allowed us to own our client relationships rather than letting HubSpot own the relationship. This has allowed us tremendous opportunity to scale our business, because we can offer a variety of services AND the platform to the client, when HubSpot doesn't allow that.

Brooks
Brooks
Digital Marketing Specialist in US
Verified LinkedIn User
Marketing & Advertising, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

A powerful platform, but still has a long way to go

4.0 3 years ago

Comments: We use Sharpspring for email automation, marketing automation, lead tracking, reporting, as a CRM, and as a sales tool. It allows us to track contact interactions from first touchpoint through sale. It has been a huge help.

Pros:

My favorite thing about Sharpspring is the ability to track and analyze the entire life of a lead, from start to finish. It allows us to optimize our funnels and nurture prospects from interest to sale. It is a really powerful tool and offers (almost) everything you need for marketing automation from automated workflows to landing pages and forms to email design. I also love their lead scoring.

Cons:

Though it offers a lot of features, it's not all that usable compared to similar products. There are countless small usability issues. Landing pages are pretty difficult to create. Support is usually great – but can at times be entirely unhelpful. Automation has some key features other tools allow. Overall, there are just a lot of features that still need to be added in order to really compete.

Alternatives Considered: ActiveCampaign, BenchmarkONE and Keap

Reasons for Choosing SharpSpring from Constant Contact: Price was the primary reason.

Switched From: HubSpot Marketing Hub

Reasons for Switching to SharpSpring from Constant Contact: We really needed a robust CRM for longer B2B buying cycles. Though all other tools were awesome, Sharpspring won out there.

Andrea
Marketing and Business Development Specialist in Canada
Information Technology & Services, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Supports our Sales team with Salesforce Integration

5.0 2 months ago

Comments: Thanks to SharpSpring, we have been able to better align our sales and marketing efforts and automate many of our manual marketing processes. SharpSpring has helped us mature our marketing processes by being more strategic with campaigns and segmenting our list to be more targeted and personalized in our messaging. Instead of using multiple tools that don't talk to each other, we have one integrated tool that supports our marketing and sales teams.

Pros:

SharpSpring integrates well with Salesforce, which is key to our Marketing team being able to support our Sales team. We now have insight into where our leads come from and how they engage with our content - something we never knew before! Life of the Lead is our favourite feature because it gives our Account Managers context when engaging with a lead. We have more lead generators on our website (like a chatbot, free trial request, and opt-in forms) that we never had before. We also have access to more powerful (and easier!) reporting, which makes month-end reporting cycles more enjoyable.

Cons:

There is a lot to learn but the onboarding process helped to ensure we had the support we needed from both a strategic and technical perspective. We've had some technical issues with not being able to use emojis for social posts and with not receiving email notifications for some workflows. The technical support team was very helpful, but unfortunately, there are still some outstanding tickets. The landing page builder is frustrating but the email builder is more intuitive.

Verified Reviewer
Vice President in US
Verified LinkedIn User
Marketing & Advertising, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Not worth it

3.0 last year

Comments: Not good. Lots of "oh yeah, sure, it does that." Only to find out that the software doesn't actually do what they just said it does or no one from sharpspring knows how to make it do that.

Pros:

Seemed like a great and more affordable option compared to HubSpot. Not much else to say here since we had a boat load of issues with it.

Cons:

Everything was cumbersome. From onboarding to implementation. Even getting someone on the phone from the right department to help us when we had issues with email was a problem. Overall, really clunky and outdated. We ended up going to Hubspot and it's SO much better and not even that much more expensive especially when we think of all of the time we all wasted trying to get sharpspring to work.

Alternatives Considered: HubSpot Marketing Hub

Switched From: HubSpot Marketing Hub

Reasons for Switching to SharpSpring from Constant Contact: price.

SharpSpring Response

last year

Hi there, Thank you for taking the time to share your experience with SharpSpring. We hate to hear that you had a negative experience with the platform. Our exceptional support is something we work hard to maintain so we hate finding out we missed the mark there as well. We never take losing a partner lightly and will use your feedback to continue to improve our resources for our agency partners. If you'd be open to sharing any additional feedback, please email us at [email protected]

BreAnn
Executive Assistant in Canada
Marketing & Advertising, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Best CRM out there

5.0 3 months ago

Comments: I am able to use this platform as an all in one to track well pretty much everything a business could want to track. I lvoe how everything for social media is in one platform. I can't say enough about SharpSpring.

Pros:

Everything! It does everything we could ever as a CRM to do. I love how everything is customizable to what fits my company's needs.

Cons:

I would make some changes to the reporting tools and creation of emails.

Alternatives Considered: Salesforce Platform

Reasons for Choosing SharpSpring from Constant Contact: Keap sucked and SharpSpring could do everything any business would need in the digital business world.

Switched From: Keap

Reasons for Switching to SharpSpring from Constant Contact: SharpSpring gave us everything we needed and more at a great price