--- description: Discover the benefits and disadvantages of Confluence. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Confluence Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Confluence](/software/136446/confluence) # Confluence Canonical: https://www.capterra.co.uk/software/136446/confluence Page: 1 / 150\ Next: [Next page](https://www.capterra.co.uk/software/136446/confluence?page=2) > Documentation solution that provides a collaborative workspace for teams to manage projects, store data and integrate with Jira. > > Verdict: Rated **4.5/5** by 3719 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Confluence? Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3719 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$5.42 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.16 per user/month Premium: $9.73 per user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Korean, Portuguese, Russian, Spanish - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Hong Kong SAR China, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia and 17 more ## Features - @mentions - Access Controls/Permissions - Archiving & Retention - Assignment Management - Brainstorming - Brand Guidelines - Calendar Management - Catalog Management - Collaboration Tools - Communication Management - Content Management - Content Publishing Options - Diagramming - Document Capture - Document Classification - Document Management - Document Storage - Documentation Management - Feedback Management - File Sharing - Full Text Search - Goal Management - Idea Management - Ideation - Knowledge Base Management - Knowledge Management - Marketing Calendar - Meeting Management - Mobile Access - Prioritisation - Product Roadmapping - Progress Tracking - Project Management - Project Planning - Project Planning/Scheduling - Real-Time Chat - Real-Time Updates - Reporting/Analytics - Reporting/Project Tracking - Self Service Portal - Status Tracking - Strategic Planning - Task Progress Tracking - Templates - Text Editing - Third-Party Integrations - User Management - Visualisation - Workflow Automation - Workflow Management ... and 25 more features ## Integrations (21 total) - Balsamiq - Bitbucket - Docusign - Evernote Teams - GitHub - Gliffy - Google Calendar - Google Drive - Google Maps - Google Workspace - JIRA Service Management - Jira - Lucidchart - Microsoft OneNote - Microsoft Outlook ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.capterra.co.uk/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.co.uk/directory/15/collaboration/software) - [Project Management Software](https://www.capterra.co.uk/directory/30002/project-management/software) - [Knowledge Management Software](https://www.capterra.co.uk/directory/30094/knowledge-management/software) - [Enterprise Content Management Software](https://www.capterra.co.uk/directory/31079/enterprise-content-management/software) - [Content Management Systems](https://www.capterra.co.uk/directory/10007/content-management/software) ## Alternatives 1. [monday.com AI Work Platform](https://www.capterra.co.uk/software/147657/monday-com) — 4.6/5 (6106 reviews) 2. [Google Drive](https://www.capterra.co.uk/software/161425/drive) — 4.8/5 (28607 reviews) 3. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17690 reviews) 4. [OneDrive](https://www.capterra.co.uk/software/161304/onedrive) — 4.5/5 (12852 reviews) 5. [Microsoft 365](https://www.capterra.co.uk/software/58688/microsoft-365) — 4.6/5 (14154 reviews) ## Reviews ### "Confluence" — 3.0/5 > **Katie** | *7 May 2026* | Oil & Energy | Recommendation rating: 7.0/10 > > **Pros**: The Pro's of confluence is it allows you to store content about your products in the one place and it allows you put links on to the one page to have all your documentation for stakeholders to view and read easily. It also allows you to link to your Jira page which helps keep everything in the one place > > **Cons**: Cons of confluence are , I have found it quite a learning curve and quite hard to work out how to update confluence. It takes a while to get used to using this. > > Confleunce is a great tool to store all information and documents on the one site , it is like a library for products /projects. Great to share with stakeholders who can view all information in the one place. ----- ### "A decent team collaboration platform" — 5.0/5 > **Jessica** | *31 July 2026* | Pharmaceuticals | Recommendation rating: 9.0/10 > > **Pros**: Confluence has been pretty solid for our team's collaboration needs. We've used it for creating and sharing documents, tracking projects, and even hosting meetings. The workflow is pretty intuitive, and we've found it easy to set up new spaces and pages as needed. > > **Cons**: One minor gripe is that the mobile app can be a bit clunky at times, especially when trying to edit documents on the go. It's not a huge deal, but it's something we've had to work around. We've also found that some of the advanced features take a bit to figure out, but overall, it's a great tool. > > I've had a generally positive experience with Confluence, using it regularly to collaborate with my team and keep track of projects. It's user-friendly and integrates well with other Atlassian tools, but occasional glitches and minor interface quirks prevent me from giving it a perfect score. ----- ### "Reliable Workspace For Organised Team Collaboration" — 5.0/5 > **Hameeda** | *12 March 2026* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: Confluence makes team collaboration easy with clear page organisation , strong search and smooth integration with Jira. > > **Cons**: Formatting can feel rigid, page load times are, and advanced features often require extra plugins or admin support. > > Confluence has been a dependable hub for documenting processes, sharing updates and keeping teams aligned. ----- ### "Good project documentation software" — 4.0/5 > **Tom** | *25 June 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: What I like most about Confluence is how well it integrates with Jira and Jira Service Management. It makes it much easier to keep documentation, project work, and service-related information connected in one place, which helps reduce duplication and keeps everything more organised. I’ve also been really impressed with the support; when I’ve had issues, the help I’ve received has probably been the best I’ve ever experienced from a software provider. > > **Cons**: What I like least about Confluence is that the administration side is not always as intuitive as it could be. Some settings and configuration options can take a bit of digging to understand, especially when managing spaces, permissions, or wider system settings. At times, it also feels like product changes move faster than the support documentation, which can make it harder to find up-to-date guidance when trying to resolve an issue or understand a new feature. > > Overall, my experience with Confluence has been very positive. I find it a useful and reliable platform, especially because of how well it integrates with Jira and Jira Service Management. It helps bring documentation, project information, and service-related work together in a way that makes day-to-day use much easier. While the administration side can sometimes feel less intuitive, and the support documentation does not always seem to keep pace with product changes, the quality of support I have received has been excellent and has made a real difference when resolving issues. I feel, with the support we've received from Atlassian, that our subscription is good value for money. ----- ### "Reliable and Flexible Documentation Tool for Growing Teams" — 5.0/5 > **Hadi** | *23 April 2026* | E-Learning | Recommendation rating: 9.0/10 > > **Pros**: Confluence very effectively centralizes documentation and provides a single source of truth among many different teams. Its page editor is very easy to use, and it’s very simple to create structured knowledge bases due to its ability to embed Jira issues, diagrams, tables, and multimedia. In addition, Confluence has great collaboration features, such as inline comments, version history, and page permissions; therefore, teams can collaborate on content without losing control of it. Confluence is particularly useful for product documentation, process guides, and cross-team knowledge sharing. > > **Cons**: Unstructured and poorly governed large spaces can lead to navigation challenges. There can be instances when search results bring up old pages and managing permissions for multiple spaces can take up a lot of time. Although the editor is quite flexible, it can sometimes get sluggish for heavy pages. Some advanced formatting features are only available through plugins, which may make things a bit more complicated. > > In general, Confluence is a dependable and indispensable software that ensures the documentation is always up-to-date and team collaboration is supported. As a technical product support person, it is very important for me to have a very good organised knowledge base, and Confluence help me a lot in creating, updating and sharing information through different teams. If you add Jira to the mix, you get a really strong environment for monitoring work and recording workflows. Though there are some issues with large scale organization, it is still one of the best tools for structured documentation and internal knowledge management. ----- Page: 1 / 150\ Next: [Next page](https://www.capterra.co.uk/software/136446/confluence?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/136446/confluence) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data