What Is Confluence?
Confluence is a team workspace where knowledge and collaboration meet. It's a central source of truth for fast-moving companies. Confluence keeps everyone organized and aligned with everything from meeting notes to strategy docs and IT documentation so they can make better decisions faster and be more responsive to change. Confluence integrates seamlessly with the Atlassian suite of products like Jira Software and Trello, and allows for endless customization with apps from our Marketplace.
Who Uses Confluence?
Today all kinds of functional departments of any size use Confluence, from technical teams and project management groups, to marketing, HR, legal, and finance. All teams get work done with Confluence.
Where can Confluence be deployed?
Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
About the vendor
- by Atlassian
- Located in San Francisco, US
- Founded in 2013
- Phone Support
- 24/7 (Live rep)
- Chat
Confluence pricing
Starting Price:
- No free trial
- Yes, has free version
Confluence has a free version and does not offer a free trial. Confluence paid version starts at US$5.50/month.
Pricing plans get a free trialAbout the vendor
- by Atlassian
- Located in San Francisco, US
- Founded in 2013
- Phone Support
- 24/7 (Live rep)
- Chat
Confluence videos and images
Features of Confluence
Agile Project Management Software
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Alerts/Notifications
- Assignment Management
- Backlog Management
- Calendar Management
- Charting
- Collaboration Tools
- Commenting/Notes
- Customizable Fields
- Data Import/Export
- Deadline Management
- Drag & Drop
- Email Management
- File Management
- Gantt/Timeline View
- Kanban Board
- Multiple Projects
- Negative Feedback Management
- Planning Tools
- Prioritisation
- Progress Reports
- Progress Tracking
- Project Planning
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Real-time Updates
- Reporting & Statistics
- Request Management
- Resource Management
- Retrospectives Management
- Role-Based Permissions
- Status Tracking
- Supports Scrum
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Team Management
- Template Management
- Third Party Integrations
- To-Do List
- Workflow Management
Business Process Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Audit Management
- Audit Trail
- Business Process Automation
- Business Process Control
- CRM
- Calendar Management
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Configurable Workflow
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Data Visualisation
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Forms Automation
- Forms Management
- Graphical Workflow Editor
- Mobile Access
- Monitoring
- No-Code
- Process Change Tracking
- Process Modeling & Designing
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Reporting/Analytics
- Role-Based Permissions
- Rules-Based Workflow
- Single Sign On
- Task Management
- Task Progress Tracking
- Templates
- Third Party Integrations
- User Management
- Version Control
- Workflow Management
Collaboration Software
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Assignment Management
- Brainstorming
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Contact Management
- Content Management
- Customisable Branding
- Discussions / Forums
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- File Management
- File Sharing
- File Transfer
- Live Chat
- Mobile Access
- Prioritisation
- Progress Tracking
- Project Management
- Project Planning
- Projections
- Real Time Editing
- Real Time Notifications
- Real-time Updates
- Reporting & Statistics
- SSL Security
- Screen Sharing
- Secure Data Storage
- Single Sign On
- Status Tracking
- Tagging
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Third Party Integrations
- To-Do List
- Version Control
- Video Conferencing
- Workflow Management
Content Management Systems
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Asset Lifecycle Management
- Audio File Management
- CRM
- Calendar Management
- Campaign Management
- Collaboration Tools
- Commenting/Notes
- Configurable Workflow
- Content Library
- Content Management
- Content Publishing Options
- Customisable Branding
- Customisable Forms
- Customisable Templates
- Document Classification
- Document Management
- Document Storage
- Drag & Drop
- Electronic Forms
- Email Management
- Engagement Tracking
- File Management
- Filtering
- Forms Management
- Full Text Search
- Image Editing
- Metadata Management
- Multi-Language
- Reporting & Statistics
- Role-Based Permissions
- SEO Management
- Search/Filter
- Single Sign On
- Social Media Integration
- Tagging
- Template Management
- Text Editing
- Third Party Integrations
- User Management
- Version Control
- Video Support
- WYSIWYG Editor
- Website Management
- Workflow Management
Document Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Audit Management
- Audit Trail
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Content Management
- Customisable Branding
- Customisable Templates
- Data Import/Export
- Digital Signature
- Document Automation
- Document Capture
- Document Classification
- Document Generation
- Document Management
- Document Review
- Document Storage
- Document Templates
- Drag & Drop
- Electronic Signature
- Email Management
- File Conversion
- File Management
- File Recovery
- File Sharing
- File Transfer
- Forms Management
- Full Text Search
- Offline Access
- Optical Character Recognition
- Projections
- Reporting & Statistics
- SSL Security
- Search/Filter
- Secure Data Storage
- Tagging
- Task Management
- Template Management
- Third Party Integrations
- Version Control
- Workflow Management
Enterprise Content Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Approval Process Control
- Archiving & Retention
- Audit Trail
- Collaboration Tools
- Compliance Management
- Configurable Workflow
- Content Library
- Content Management
- Customisable Branding
- Customisable Forms
- Data Capture and Transfer
- Digital Asset Management
- Document Management
- Document Review
- Document Storage
- Drag & Drop
- Electronic Signature
- File Management
- Filtering
- Forms Management
- Full Text Search
- Image Editing
- Indexing
- Information Governance
- Metadata Management
- Mobile Access
- Reporting/Analytics
- Search/Filter
- Secure Data Storage
- Single Sign On
- Tagging
- Task Management
- Template Management
- Third Party Integrations
- Version Control
- Workflow Management
Idea Management Software
- API
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Approval Workflow
- Archiving & Retention
- Brainstorming
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Management
- Crowdsourcing
- Customisable Branding
- Customisable Templates
- Data Security
- Data Visualisation
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Feedback Management
- Forum / Discussion Board
- Gamification
- Idea Ranking
- Ideation
- Innovation Management
- Mind Maps
- Polls/Voting
- Prioritisation
- Project Planning
- Project Tracking
- Projections
- Ratings / Reviews
- Real Time Analytics
- Real Time Data
- Real Time Notifications
- Real-time Updates
- Reporting & Statistics
- Search/Filter
- Single Sign On
- Status Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Template Management
- Third Party Integrations
- Trend Analysis
- Whiteboard
- Workflow Management
Internal Communications Software
- @mentions
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Blogs
- Calendar Management
- Chat/Messaging
- Commenting/Notes
- Contact Management
- Content Management
- Customisable Branding
- Customisable Templates
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Employee Communities
- Employee Database
- Employee Photos
- Engagement Tracking
- Event Calendar
- File Management
- File Sharing
- Forum / Discussion Board
- Live Chat
- Meeting Management
- Mobile Alerts
- Multi-Language
- Newsletter Management
- Real Time Notifications
- Real-Time Chat
- Real-time Updates
- Reporting & Statistics
- Role-Based Permissions
- Screen Sharing
- Search/Filter
- Single Sign On
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Third Party Integrations
- Transcripts/Chat History
- Video Conferencing
- Workflow Management
Knowledge Base Software
- API
- Alerts/Notifications
- Cataloguing/Categorisation
- Chatbot
- Collaboration Tools
- Commenting/Notes
- Content Library
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Storage
- Drag & Drop Editor
- Email Alerts
- Feedback Management
- Full Text Search
- Knowledge Management
- Live Chat
- Mobile Alerts
- Mobile Interface
- Multi-Language
- Online Forums
- Pre-built Templates
- Real Time Notifications
- Real Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Rich Text Editor
- SEO Management
- Self Service Portal
- Social Media Integration
- Templates
- Text Editing
- Third Party Integrations
- User Management
- WYSIWYG Editor
- Web Notifications
- Website Integration
- Widgets
- Wiki
Knowledge Management Software
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Calendar Management
- Cataloguing/Categorisation
- Categorisation/Grouping
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Content Library
- Content Management
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Decision Support Systems
- Discussions / Forums
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- File Management
- Full Text Search
- Gamification
- Knowledge Base Management
- Live Chat
- Multi-Language
- Online Forums
- Projections
- Real Time Notifications
- Reporting & Statistics
- SSL Security
- Self Service Portal
- Self-Learning
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Tagging
- Text Editing
- Third Party Integrations
- Widgets
- Workflow Management
Nonprofit Project Management
- Activity Dashboard
- Approval Process Control
- Budget Management
- Calendar Management
- Collaboration Tools
- Customisable Templates
- For Nonprofits
- Gantt/Timeline View
- Kanban Board
- Mobile Access
- Project Planning/Scheduling
- Reporting/Project Tracking
- Resource Allocation & Planning
- Task Management
OKR Software
- 360 Degree Feedback
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Charting
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Customisable Dashboard
- Customisable Reports
- Customisable Templates
- Data Visualisation
- Document Storage
- Drag & Drop
- Employee Management
- Employee Profiles
- Feedback Management
- Goal Management
- Goal Setting / Tracking
- KPI Monitoring
- Monitoring
- Negative Feedback Management
- Performance Appraisal
- Performance Management
- Performance Metrics
- Planning Tools
- Prioritisation
- Progress Reports
- Progress Tracking
- Project Management
- Project Planning
- Projections
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Reminders
- Reporting & Statistics
- Search/Filter
- Single Sign On
- Status Tracking
- Strategic Planning
- Surveys & Feedback
- Task Management
- Task Planning
- Task Progress Tracking
- Template Management
- Third Party Integrations
- Workflow Management
Portal Software
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Calendar Management
- Chat/Messaging
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Configurable Workflow
- Content Library
- Content Management
- Customisable Branding
- Customisable Forms
- Customisable Templates
- Data Security
- Document Management
- Document Storage
- Drag & Drop
- Employee Communities
- Employee Portal
- Event Calendar
- Feedback Management
- File Management
- File Sharing
- File Transfer
- Forms Management
- Forum / Discussion Board
- Knowledge Base Management
- Live Chat
- Mobile Access
- Real Time Notifications
- Real-Time Chat
- Reporting & Statistics
- SSL Security
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Single Sign On
- Surveys & Feedback
- Task Management
- Template Management
- Third Party Integrations
- Unified Directory
- Version Control
- Workflow Management
Product Management Software
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Calendar Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Customer Journey Mapping
- Customizable Fields
- Data Import/Export
- Deadline Management
- Document Storage
- Drag & Drop
- Email Management
- Gantt/Timeline View
- Idea Management
- Milestone Tracking
- Multiple Projects
- NPS of Customers
- Planning Tools
- Prioritisation
- Product Lifecycle Management
- Product Roadmapping
- Progress Tracking
- Project Management
- Project Planning
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Real Time Data
- Real Time Notifications
- Real-time Updates
- Release Planning
- Reporting & Statistics
- Reporting/Analytics
- Requirements Management
- Resource Management
- Single Sign On
- Status Tracking
- Surveys & Feedback
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Third Party Integrations
- To-Do List
- Workflow Management
Product Roadmap Software
- @mentions
- API
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Alerts/Notifications
- Assignment Management
- Calendar Management
- Charting
- Collaboration Tools
- Commenting/Notes
- Customizable Fields
- Data Import/Export
- Deadline Management
- Drag & Drop
- File Management
- Gantt/Timeline View
- Guest Access
- Idea Management
- Ideation
- Milestone Tracking
- Multiple Projects
- Planning Tools
- Prioritisation
- Progress Tracking
- Project Planning
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Real Time Data
- Real Time Notifications
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Requirements Management
- Resource Management
- Single Sign On
- Status Tracking
- Tagging
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Template Management
- Third Party Integrations
- Timeline Management
- Visualisation
- Workflow Management
Project Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Alerts/Notifications
- Billing & Invoicing
- Budget Management
- Calendar Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Cost-to-Completion Tracking
- Customisable Templates
- Document Management
- Document Storage
- Drag & Drop
- File Sharing
- Gantt/Timeline View
- Idea Management
- Issue Management
- Kanban Board
- Milestone Tracking
- Multiple Projects
- Percent-Complete Tracking
- Portfolio Management
- Prioritisation
- Progress Tracking
- Project Planning
- Project Planning/Scheduling
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Real-time Updates
- Reporting & Statistics
- Reporting/Project Tracking
- Resource Management
- Risk Management
- Status Tracking
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Testing/QA Management
- Third Party Integrations
- Time & Expense Tracking
- Traditional Methodologies
- Workflow Management
Project Planning Software
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Assignment Management
- Budget Management
- Calendar Management
- Charting
- Collaboration Tools
- Commenting/Notes
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Deadline Management
- Document Management
- Document Storage
- Drag & Drop
- Due Date Tracking
- Email Management
- File Management
- Gantt/Timeline View
- Kanban Board
- Multiple Projects
- Planning Tools
- Prioritisation
- Progress Tracking
- Project Management
- Project Planning
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Real Time Notifications
- Real-time Updates
- Reporting & Statistics
- Resource Management
- Tagging
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Template Management
- Third Party Integrations
- To-Do List
- Traditional Methodologies
- Visualisation
- Workflow Management
Requirements Management Software
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Application Management
- Assessment Management
- Budgeting/Forecasting
- Bug Tracking
- Change Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Configurable Workflow
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Data Visualisation
- Document Management
- Document Storage
- Drag & Drop
- File Management
- Lifecycle Management
- Multiple Projects
- Prioritisation
- Progress Tracking
- Project Planning
- Project Tracking
- Project Workflow
- Projections
- Real Time Data
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Requirements Management
- Requirements Review
- Stakeholder Defined Attributes
- Status Tracking
- Task Management
- Task Planning
- Task Progress Tracking
- Template Management
- Third Party Integrations
- To-Do List
- Traceability
- Version Control
- Workflow Management
Team Management Software
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Assignment Management
- Calendar Management
- Charting
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Customizable Fields
- Deadline Management
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- File Management
- File Transfer
- Gantt/Timeline View
- Goal Setting / Tracking
- Messaging
- Multiple Projects
- Planning Tools
- Prioritisation
- Productivity Analysis
- Progress Tracking
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Real Time Data
- Real Time Notifications
- Real-time Updates
- Reminders
- Reporting & Statistics
- Resource Management
- Search/Filter
- Tagging
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Third Party Integrations
- Time Tracking
- Workflow Management
Alternatives to Confluence
More Confluence alternatives
Shefali M.
Excellent Documentation, Content management and collaboration platform
Comments: Confluence is a great tool for document and content management and also helps in team collaboration.
Pros:
Product and Project Documentation management, Team Collaboration, Content management, integration with Jira, Draw.io
Cons:
Cannot use it as a document file storage and also no workflow mechanism for document reviews and approval.
Jelle J.
Great to share knowledge within teams
Pros:
Confluence has a lot of functionalities, therefor it will probably be possible to have all your documentation in only this one place (which is great).
Cons:
It can be difficult to navigate within big documentation projects.
Alternatives Considered: Microsoft OneNote
Reasons for Switching to Confluence: OneNote did not support all the needed functionalities. Also Confluence works better with multiple people working in the same files at the same time.
Verified Reviewer
Not great -- a bit old in style
Comments: I use Confluence simply to receive files from another organization. It's another organization hosting the files and not me so it's possible my poor experience with it is just the other organization poorly managing what's available to them. But I can only go based on my experience.
Pros:
The bottom line with this software is that it allows me to access what I need to access. So in that aspect it's good. Obviously if I couldn't get what I wanted, we'd have a real problem. I can get what I want though. But that of course is the bare minimum
Cons:
I think the interface is a bit outdated. It's simple, but almost too much so to the point where you'd think it was like a website built in the 1990s. Very basic, with a bunch of links to get to where you want to go. It's not intuitive at all and it's a bit annoying to navigate.
Verified Reviewer
Notes and Document Management for Pros
Comments: Confluence is the best notes taking and document creation software available - it's a well-integrated, easy to navigate tool that enables live collaboration whilst providing a range of integrations to other business tools!
Pros:
Easy to use navigation bar per space (topic area) of store notes coupled with a range of text formatting and style features - Confluence is one of the best software tools available for notes taking! The inbuilt macros, linking page functions, mentions, comments and live editing all add to the allure of the Atlassian product range.
Cons:
Confluence can be a steep learning curve due to the overwhelming amount of functionality available - including the permissions and access control clashes.
Alternatives Considered: Microsoft OneNote and Google Docs
Reasons for Choosing Confluence: Confluence was cleaner and more agile with a clear collaborative value over other products.
Switched From: Evernote Teams, Asana and HubSpot CRM
Reasons for Switching to Confluence: The range of features, integration potential and ease of collaboration. The storage, navigation and organisation of Confluence sold it beyond any other product.
Nhan N.
Standard for enterprise
Comments: Confluence is considered standard in enterprise space. We have over 1000+ pages in Confluence space and some workflow built around it. It works well for us in most use cases. We use Confluence for all kinds of documentation: deployment signoffs, release notes, technical documentation. However, it does not perform well on large space and complex pages. Search and Sidebar navigation can have some improvements as well.
Pros:
Rich third-party integration: I mainly use Confluence to write technical proposals, which have a lot of diagrams. Confluence support many diagram software which allows me to embed the diagram directly into the page.
Cons:
Performance: Sometimes it takes a lot of time just to load a page, I have to take several refreshes to load the page correctly, especially pages with images and embedded content (e.g diagrams). The search feature does not work very well, with a large space, it usually returns too many results, without extra filter, it is difficult to find the right content. Most of the time, I ended up asking my colleagues to find the page I want.
