What Is Confluence?

Confluence is a team workspace where knowledge and collaboration meet. It's a central source of truth for fast-moving companies. Confluence keeps everyone organized and aligned with everything from meeting notes to strategy docs and IT documentation so they can make better decisions faster and be more responsive to change. Confluence integrates seamlessly with the Atlassian suite of products like Jira Software and Trello, and allows for endless customization with apps from our Marketplace.

Who Uses Confluence?

Today all kinds of functional departments of any size use Confluence, from technical teams and project management groups, to marketing, HR, legal, and finance. All teams get work done with Confluence.

Where can Confluence be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • by Atlassian
  • Located in San Francisco, US
  • Founded in 2013
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Belgium, Brazil, Canada and 29 others

Languages

English, French, German, Japanese, Korean and 3 others

Confluence pricing

Starting Price:

US$5.50/month
  • No free trial
  • Yes, has free version

Confluence has a free version and does not offer a free trial. Confluence paid version starts at US$5.50/month.

Pricing plans get a free trial

About the vendor

  • by Atlassian
  • Located in San Francisco, US
  • Founded in 2013
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Belgium, Brazil, Canada and 29 others

Languages

English, French, German, Japanese, Korean and 3 others

Confluence videos and images

Confluence video
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Confluence Software - 5 - thumbnail

Features of Confluence

  • @mentions
  • API
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  • Activity Tracking
  • Agile Methodologies
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  • Backlog Management
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  • Charting
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  • Commenting/Notes
  • Customizable Fields
  • Data Import/Export
  • Deadline Management
  • Drag & Drop
  • Email Management
  • File Management
  • Gantt/Timeline View
  • Kanban Board
  • Multiple Projects
  • Negative Feedback Management
  • Planning Tools
  • Prioritisation
  • Progress Reports
  • Progress Tracking
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real-time Updates
  • Reporting & Statistics
  • Request Management
  • Resource Management
  • Retrospectives Management
  • Role-Based Permissions
  • Status Tracking
  • Supports Scrum
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Management
  • Template Management
  • Third Party Integrations
  • To-Do List
  • Workflow Management

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  • Commenting/Notes
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  • Data Import/Export
  • Data Visualisation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Forms Automation
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  • Graphical Workflow Editor
  • Mobile Access
  • Monitoring
  • No-Code
  • Process Change Tracking
  • Process Modeling & Designing
  • Real Time Data
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  • Real-time Updates
  • Reporting/Analytics
  • Role-Based Permissions
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  • File Management
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  • Projections
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  • Employee Database
  • Employee Photos
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Alternatives to Confluence

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Reviews of Confluence

Read all 1,986 reviews

Average score

Overall
4.4
Ease of Use
4.1
Customer Service
4.2
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Shefali M.
Shefali M.
Customer Support Executive in Canada
Verified LinkedIn User
Retail, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Excellent Documentation, Content management and collaboration platform

5 3 weeks ago New

Comments: Confluence is a great tool for document and content management and also helps in team collaboration.

Pros:

Product and Project Documentation management, Team Collaboration, Content management, integration with Jira, Draw.io

Cons:

Cannot use it as a document file storage and also no workflow mechanism for document reviews and approval.

Jelle J.
Software Developer in Netherlands
Computer Software, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Great to share knowledge within teams

5 last month New

Pros:

Confluence has a lot of functionalities, therefor it will probably be possible to have all your documentation in only this one place (which is great).

Cons:

It can be difficult to navigate within big documentation projects.

Alternatives Considered: Microsoft OneNote

Reasons for Switching to Confluence: OneNote did not support all the needed functionalities. Also Confluence works better with multiple people working in the same files at the same time.

Verified Reviewer
Producer in US
Verified LinkedIn User
Broadcast Media, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Not great -- a bit old in style

3 last month New

Comments: I use Confluence simply to receive files from another organization. It's another organization hosting the files and not me so it's possible my poor experience with it is just the other organization poorly managing what's available to them. But I can only go based on my experience.

Pros:

The bottom line with this software is that it allows me to access what I need to access. So in that aspect it's good. Obviously if I couldn't get what I wanted, we'd have a real problem. I can get what I want though. But that of course is the bare minimum

Cons:

I think the interface is a bit outdated. It's simple, but almost too much so to the point where you'd think it was like a website built in the 1990s. Very basic, with a bunch of links to get to where you want to go. It's not intuitive at all and it's a bit annoying to navigate.

Verified Reviewer
Technical Operations Manager in UK
Verified LinkedIn User
Medical Devices, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Notes and Document Management for Pros

5 4 months ago

Comments: Confluence is the best notes taking and document creation software available - it's a well-integrated, easy to navigate tool that enables live collaboration whilst providing a range of integrations to other business tools!

Pros:

Easy to use navigation bar per space (topic area) of store notes coupled with a range of text formatting and style features - Confluence is one of the best software tools available for notes taking! The inbuilt macros, linking page functions, mentions, comments and live editing all add to the allure of the Atlassian product range.

Cons:

Confluence can be a steep learning curve due to the overwhelming amount of functionality available - including the permissions and access control clashes.

Alternatives Considered: Microsoft OneNote and Google Docs

Reasons for Choosing Confluence: Confluence was cleaner and more agile with a clear collaborative value over other products.

Switched From: Evernote Teams, Asana and HubSpot CRM

Reasons for Switching to Confluence: The range of features, integration potential and ease of collaboration. The storage, navigation and organisation of Confluence sold it beyond any other product.

Nhan N.
Nhan N.
Software Engineer in Vietnam
Verified LinkedIn User
Banking, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Standard for enterprise

5 2 weeks ago New

Comments: Confluence is considered standard in enterprise space. We have over 1000+ pages in Confluence space and some workflow built around it. It works well for us in most use cases. We use Confluence for all kinds of documentation: deployment signoffs, release notes, technical documentation. However, it does not perform well on large space and complex pages. Search and Sidebar navigation can have some improvements as well.

Pros:

Rich third-party integration: I mainly use Confluence to write technical proposals, which have a lot of diagrams. Confluence support many diagram software which allows me to embed the diagram directly into the page.

Cons:

Performance: Sometimes it takes a lot of time just to load a page, I have to take several refreshes to load the page correctly, especially pages with images and embedded content (e.g diagrams). The search feature does not work very well, with a large space, it usually returns too many results, without extra filter, it is difficult to find the right content. Most of the time, I ended up asking my colleagues to find the page I want.