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What is dotloop?

On average, every month, over 150 real estate brokerages and teams switch to dotloop's transaction management software. Currently supporting more than 10,000 brokerages and teams across the U.S. and Canada, dotloop touches more than 50% of all U.S. real estate transactions and has earned a near-perfect 98% Retention Rate. Not to mention a top-rated mobile app - 4.8/5 stars with over 46,000 reviews.

Who Uses dotloop?

Real estate brokers, agents, team and transaction coordinators

dotloop Software - Dotloop's real estate transaction management view showing agents all of their deals at a glance.
dotloop Software - Transaction reporting and analytics
dotloop Software - Easy document management for each transaction
dotloop Software - Secure and easy-to-use eSignatures
dotloop Software - Dotloop's mobile app helps real estate agents quickly move their deals from contract to close.

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Performance Metrics

Reviews of dotloop

Average score

Overall
4.7
Ease of Use
4.5
Customer Service
4.6
Features
4.6
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Bryan
Bryan
Broker Associate in US
Verified LinkedIn User
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Dotloop is better for the agent than for the person signing.

5.0 2 years ago

Comments: Some quirks. Such as if you fill out a contact within the loop, then dotloop will only remember the name and email outside of that loop. If you want that contact to be in your system with all their info, then you need to exit the loop, go to contacts, fill out the date, and press ok once and then when the screen refreshes then press save. If you don't press this twice, you won't save the data. But at least when you do this, then all the data for the contact will save. Why this is so and so convoluted, I have no idea. But it's been like this for almost a decade and I've asked about it.

Pros:

Much easier to use than zipforms and docusign for the agent.

Cons:

Signing for the buyer or seller not near as easy as docusign. There you just press start and it takes you to the next place to sign. Then you click finish. All done. With dotloop the signer must scroll and search for the proper places to sign or fill out. So this is more prone to unfilled documents than with docusign. Also, dotloop doesn't offer the simple date function that fills out the date when it's signed like docusign. You must manually choose a date and if the date is tomorrow when they sign and you filled out today then you have lost time for their termination option because it started when i filled out the date rather than when the customer signed. And because it is hard to get signers to fill out fields, it's almost impossible to get the signer to fill out the date, so it's easier just to guess and fill out the date you think they'll sign.

Bo
Real Estate Agent in US
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

An invaluable tool to manage documents in a transaction

5.0 2 months ago New

Comments: In a word, excellent. It made my office experience truly paperless and enabled me to develop a system to manage documents and monitor transactions with ease.

Pros:

When I joined my current office I was told that they were paperless. I had heard that before in other environments and didn't believe it one bit. With dotloop that statement is absolutely true: I have no folders, no files in my work area other than what I'm currently working on. Everything is uploaded, managed and saved in dotloop in a manner that is more user-friendly than my previous thick folders of loose documents.

Cons:

dotloop does have a learning curve. Depending on your needs and wants, that curve can be gentle or steep. I'm very adept at using software and hardware, so I'm able to use dotloop almost to its max capability. But there are agents in our office who struggle to understand the concept of how to best use the program and even how to navigate it.

Gina
Realtor in US
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

It's Okay....

3.0 4 years ago

Comments: I has to use this software while I was on a team. I was happy when I left the team and didn't have to use this any longer. I'm sure it's a good program, just not to my liking. I had to figure out how to use other programs of this type, and this one I just couldn't get it right.

Pros:

dotloop does allow for file sharing, but I found it to be just a little confusing. I just never really got the hang of it. I like other programs much better.

Cons:

To me, dotloop was way too confusing. I don't like this software since I found it not to be very user friendly. I know that other people I have worked with like this software, but I could never quite fully figure it out. Not in my top 10.....

dotloop Response

4 years ago

Hi Gina, thanks for taking the time to share your feedback regarding dotloop. I'm sorry to hear that you did not have the best experience in using our software. I know there's a learning curve whenever people switch to a new product. With that in mind, I'm curious, did you go through any of our on-boarding videos? Thanks, Nick Wright Customer Marketing Manager

Deborah
SALES AGENT in US
Real Estate, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

SIMPLEST FOR DOCUMENT MANAGEMENT AND ESIGN

5.0 2 months ago New

Comments: As a new agent I was forced to use dotloop provided by my brokerage. I felt it was burdensome and was never able to adapt. I used the form simplicity program in mls. It has become quite costly, so I decided to give dotloop another chance. Now 9 years later, I have rediscovered this product and am so pleased with the ease of preparing documents, signing and sharing the documents. BEST OF ALL accessing dotloop from my smartphone, which enables me to immediately address issues or last minute details.

Pros:

I love how easy it is to prepare, share and sign all the necessary documents for my sales transactions from my laptop or my smartphone

Cons:

I deal with a lot of elderly sellers who only have one email address. This is a challenge since dotloop requires a separate email for each signor.

Lori
Real Estate Agent in US
Real Estate, Self Employed
Used the Software for: 2+ years
Reviewer Source

Dotloop signature

5.0 2 months ago New

Pros:

I like the ease of using dotloop for signatures

Cons:

I do not really have any cons for the program