Who Uses PortalGuard?

Intended for both the SMB and enterprise markets, PortalGuard is a cross vertical solution designed to serve a wide variety of industries and development applications.

What Is PortalGuard?

PortalGuard, an innovator in cybersecurity, is an authentication package that delivers a full set of features in a single, fully customizable solution. It provides Single Sign-On (SSO), Self-Service Password Reset (SSPR), Multi-Factor Authentication (MFA), Contextual Authentication and over 150 other features to ensure that each campus is equipped with the tools needed to face any authentication challenge. PortalGuard succeeds in achieving the fine balance between security, compliance, and ROI.

PortalGuard Details

PistolStar

http://www.portalguard.com

Founded 1999

PortalGuard Pricing Overview

PortalGuard does not have a free version but does offer a free trial.

Free Version

No

Free Trial

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

PortalGuard Features

Identity Management Software
Access Certification
Compliance Management
Multi-Factor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Provisioning
Credential Management
Multi-Factor Authentication
Password Generator
Password Synchronisation
Single Sign On
User Management

PortalGuard Reviews for UK Users

Showing 5 of 21 reviews

Overall
4.8/5
Ease of Use
4.6/5
Customer Service
5/5
Features
4.8/5
Value for Money
5/5
Bert A.
CIO
Higher Education, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/07/2017

"Software is customized to our environment with personalized support, at a reasonable cost."

Comments: We benefit from single sign-on to a variety of systems as well as self-service password reset, a functional help desk tool and multi-factor authentication, all in a customizable package that can be hosted locally and in the cloud. It is ultra flexible in meeting our needs.

Pros: The support is absolutely outstanding. The software works as designed, and is rock solid. It has one
job to do, and it does it very well. It does not break - but if it does happen to have an issue, I know I will have support for a very critical element of my infrastructure.
The configuration of the product to link it with other systems was challenging and very technical. However, this was where PortalGuard excelled. It was a simple matter to configure PortalGuard in each case. The difficulty was with working through the configuration of the variety of applications we were connecting to it. In every case, the PistolStar / PortalGuard implementation team expertly guided us in the process through our wide variety of systems configurations. In every case, PortalGuard was able to link with our applications. It was obvious that they know how all of these puzzle pieces fit together. We also used the PistolStar professional services for a few customizations to the admin interface. The process was well managed and the results were exactly what we had hoped for, and were produced in a timely manner. The recent integration of extended portal features like announcements to PortalGuard is a welcome addition. I hope to see more of this kind of work in future versions. The icing on the cake... all of it was reasonably priced and didn't break my budget.

Cons: The ability to make PortalGuard do whatever you want is both a blessing and a curse. The user interface could use some work - but you can make those changes yourself - and many institutions have easily done so. In my opinion, I'd like to see this be easier to navigate and more "packaged". For example - the ability to apply simple skins / customizations to the layout via GUI would be a welcome addition. The PG sales team could do a bit better job of marketing the product and services that stand behind it. They've since improved their site, but you should know that you are not just buying a product (PortalGuard), you are partnering with a company that can deliver single sign-on authentication *expertise* for your organization.

  • Reviewer Source 
  • Reviewed on 10/07/2017
Kevin B.
Head of Engineering
Pharmaceuticals, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 22/11/2019

"Great Product , great company"

Comments: Has an Engineering manager it’s the kind of software you could deploy in your solution or infrastructure and forget it exists, for all the right reasons: doesn't require much maintenance, never goes down and no bugs in all the features we use... it just works! We even embedded it in our software for our cloud offering.
Deploy and forget!
Support team is great, and the company does listen to your feedback and change requests.
Don’t know which other password manager software you are currently looking at but forget about it and pick this one!

Pros: The ease of use, the flexibility and the stability of the product.

Cons: Lacking in the automatic deployment / update department.

  • Reviewer Source 
  • Reviewed on 22/11/2019
Ed P.
IT Specialist
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    Unrated
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 18/11/2014

"Great product, great support"

Comments: We purchased PortalGuard as a solution for our ever-increasing password reset issues. As our company continued to grow and added more distributed employees, we were spending more and more time managing passwords, resetting them, and unlocking accounts. PortalGuard solved all of those problems for us in one easy to use platform. We were very pleased with the initial setup. Not only did the PG team help us plan out our use cases and installation, they helped us configure the server, test it, roll out the service, and they helped us with best practices for the future. The software itself has been great. Very easy to use, even for our least tech-savvy employees. When we set it up with our Windows Login screen, it created the familiar "Forgot your password?" link that is common to many websites, so it was very intuitive to use right out of the box. Integrating PG with OWA2010 was a little more challenging as it involved AD Federation Services, but once we got the federation server up and running, the rest was a piece of cake. I highly recommend this product for businesses and organizations that are looking to save time and increase productivity by allowing users to manage their own passwords and accounts.

  • Reviewer Source 
  • Reviewed on 18/11/2014
Phillip S.
Infrastructure Engineer
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 12/01/2018

"PortalGuard is a very flexible authentication tool that we can use to fit almost any use case"

Pros: Very flexible. We have had several use cases arise where we want to provide a better authentication method and we've been able to create a method of doing so using PortalGuard. It also has the numerous features besides SSO including password self service and 2 Factor Authentication.

Cons: Not a huge concern, but still a smaller unknown company. When we work with other vendors to implement SAML most of them have never heard of PortalGuard and they don't have easy built in configurations to use with PortalGuard. As long as you understand the SAML methods you can usually work on a custom config to accomplish the goal

  • Reviewer Source 
  • Reviewed on 12/01/2018
Bernie C.
Executive Director, IT
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 09/01/2018

"Ease to Manage"

Pros: The technical support team are fantastic. They help you step-by-step when setting it up and after implementation. The best features is that it gives end-users multiple ways to self-service. I would recommend this product.

Cons: Most institutions likely prefer to embed the login page of Portal Guard within their website. There is a great need to copy code to easily embed to any web page. More flexibilty or options is vital.

  • Reviewer Source 
  • Reviewed on 09/01/2018