Who Uses This Software?

Intended for both the SMB and enterprise markets, PortalGuard is a cross vertical solution designed to serve a wide variety of industries and development applications.

Average Ratings

20 reviews
  • Overall 4.8 / 5
  • Ease of Use 4.6 / 5
  • Customer Service 5 / 5
  • Features 4.7 / 5
  • Value for Money 5 / 5

Product Details

  • Free Version No
  • Free Trial Yes, get a free trial
  • Deployment Installed - Mac
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • PistolStar
  • http://www.portalguard.com
  • Founded 1999

About PortalGuard

PortalGuard, an innovator in cybersecurity, is an authentication package that delivers a full set of features in a single, fully customizable solution. It provides Single Sign-On (SSO), Self-Service Password Reset (SSPR), Multi-Factor Authentication (MFA), Contextual Authentication and over 150 other features to ensure that each campus is equipped with the tools needed to face any authentication challenge. PortalGuard succeeds in achieving the fine balance between security, compliance, and ROI.

PortalGuard Features

  • Access Certification
  • Compliance Management
  • Multi-Factor Authentication
  • Password Management
  • Privileged Account Management
  • Self-Service Access Request
  • Single Sign On
  • User Provisioning
  • Credential Management
  • Multifactor Authentication
  • Password Generator
  • Password Reset
  • Password Synchronisation
  • Single Sign On
  • User Management

PortalGuard Most Helpful Reviews

Software is customized to our environment with personalized support, at a reasonable cost.

Reviewed on 10/07/2017
Bert A.
CIO
Higher Education, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We benefit from single sign-on to a variety of systems as well as self-service password reset, a functional help desk tool and multi-factor authentication, all in a customizable package that can be hosted locally and in the cloud. It is ultra flexible in meeting our needs.

Pros: The support is absolutely outstanding. The software works as designed, and is rock solid. It has one
job to do, and it does it very well. It does not break - but if it does happen to have an issue, I know I will have support for a very critical element of my infrastructure.
The configuration of the product to link it with other systems was challenging and very technical. However, this was where PortalGuard excelled. It was a simple matter to configure PortalGuard in each case. The difficulty was with working through the configuration of the variety of applications we were connecting to it. In every case, the PistolStar / PortalGuard implementation team expertly guided us in the process through our wide variety of systems configurations. In every case, PortalGuard was able to link with our applications. It was obvious that they know how all of these puzzle pieces fit together. We also used the PistolStar professional services for a few customizations to the admin interface. The process was well managed and the results were exactly what we had hoped for, and were produced in a timely manner. The recent integration of extended portal features like announcements to PortalGuard is a welcome addition. I hope to see more of this kind of work in future versions. The icing on the cake... all of it was reasonably priced and didn't break my budget.

Cons: The ability to make PortalGuard do whatever you want is both a blessing and a curse. The user interface could use some work - but you can make those changes yourself - and many institutions have easily done so. In my opinion, I'd like to see this be easier to navigate and more "packaged". For example - the ability to apply simple skins / customizations to the layout via GUI would be a welcome addition. The PG sales team could do a bit better job of marketing the product and services that stand behind it. They've since improved their site, but you should know that you are not just buying a product (PortalGuard), you are partnering with a company that can deliver single sign-on authentication *expertise* for your organization.

Great Product , great company

Reviewed on 22/11/2019
Kevin B.
Head of Engineering
Pharmaceuticals, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Has an Engineering manager it’s the kind of software you could deploy in your solution or infrastructure and forget it exists, for all the right reasons: doesn't require much maintenance, never goes down and no bugs in all the features we use... it just works! We even embedded it in our software for our cloud offering.
Deploy and forget!
Support team is great, and the company does listen to your feedback and change requests.
Don’t know which other password manager software you are currently looking at but forget about it and pick this one!

Pros: The ease of use, the flexibility and the stability of the product.

Cons: Lacking in the automatic deployment / update department.

PortalGuard is a very flexible authentication tool that we can use to fit almost any use case

Reviewed on 12/01/2018
Phillip S.
Infrastructure Engineer
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very flexible. We have had several use cases arise where we want to provide a better authentication method and we've been able to create a method of doing so using PortalGuard. It also has the numerous features besides SSO including password self service and 2 Factor Authentication.

Cons: Not a huge concern, but still a smaller unknown company. When we work with other vendors to implement SAML most of them have never heard of PortalGuard and they don't have easy built in configurations to use with PortalGuard. As long as you understand the SAML methods you can usually work on a custom config to accomplish the goal

Ease to Manage

Reviewed on 09/01/2018
Bernie C.
Executive Director, IT
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The technical support team are fantastic. They help you step-by-step when setting it up and after implementation. The best features is that it gives end-users multiple ways to self-service. I would recommend this product.

Cons: Most institutions likely prefer to embed the login page of Portal Guard within their website. There is a great need to copy code to easily embed to any web page. More flexibilty or options is vital.

Portalguard

Reviewed on 19/11/2018
Rik T.
Server Manager
Higher Education, 501-1,000 Employees
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We use this product for self service password reset and local 2FA authentication for servers and static systems. We can't use it for laptops as some systems connect to the internet after login and those cannot authenticate without an active connection.

Pros: This was a good product for the money. It appeared at the right time for us to get a hold on some self service and 2fa issues

Cons: They are still missing the ability to do 2FA on a system that is not connected to the internet.

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