Avaza

Great to have everything from task management to invoicing in one place

Comments: Avaza deserves a shout out for their customer service. You can reach them via chat, and you usually get a reply within a few minutes. They have the best service of any vendor I've ever worked with.

Pros:

The task management system is robust and easy to learn, so onboarding new people is simple. And for us, a big benefit was going straight from project to invoice. No more importing or exporting information and doubling up on data entry tasks.

Cons:

Scheduling recurring tasks is currently a little clumsy. You cannot set a task for "First Monday" of the month, for example. However, I'm told they have improved scheduling for recurring tasks in the works by their customer service.

An excellent, intuitive, and easy-to-use project & task management system

Comments: Right from the outset, the sales process and demonstration walkthrough made the decision to migrate to Avaza easy. Avaza's importing process enabled us to export tasks from our old system and import into Avaza. Avaza's support is very responsive - and they've even made changes based on suggestions from me.

Pros:

I have used a raft of alternative task & project management SaaS (software as a service) solutions. Additionally, I have trialled around 15-20 different task & project management SaaS solutions. With out a doubt, Avaza is the best solution I have ever used; it is intuitive, easy-to-use, very responsive in speed, has a great smartPhone app to compliment the web-based system, it integrates with Xero (for accounts), and has a raft of sophisticated features and views (Kanban-styled boards, Gantt Charts, task lists, priority views, status views, etc, etc etc!). The features we don't as yet use include Estimate and Invoicing creation, but we may well move to using these too.

Cons:

A great SaaS solution and I think if I was to want to additional features added, then one would be chat integration (currently comments are available, but no chat). And the 2nd would be an enhanced file management facility, whereby you could upload to a File Repository/Folder, tag the image, assign it to a project, rename the virtual file name, and move it to another folder for housekeeping.

Alternatives Considered: Kantata, Teamwork, Zoho Projects, Trello, LiquidPlanner, WorkflowMax, Basecamp, monday.com, Wrike and Asana

Reasons for Choosing Avaza: We found ProofHub clunky, lacking in features, slow support help when needed, and expensive for what it provided. Avaza solved all these issues - and is a lot cheaper than ProofHub.

Switched From: ProofHub

Reasons for Switching to Avaza: User interface experience, modern framework, task creation/update speed, simplicity but with superb functionality, support, and price.

I'll Never Use Another Software

Comments: Easy to use and seamless once you get setup. Overall I love all their features.

Pros:

The time tracking and filter reporting system were a must have for me when shopping for softwares. Avaza is the only software that met those needs perfectly.

Cons:

If I had to put something, I'd say that task roll-overs aren't as suitable as I would like. I would like for the new created tasks to be able to roll-over with more clarity as to which new job this is. Also, I do not like that completed tasks continue to show up as a timesheet task after completion as this over-populates and confuses this area. This would be never ending if you had weekly task completions that rolled over.

Functional but not a perfect fit

Pros:

I liked the clean structure of Avaza, and the budget features. It's a good option for a business who doesn't rely heavily on project management to drive their productivity. Their customer service was very helpful though when I was letting them know we were going in another direction and they genuinely seemed to want to know what was driving our decision.

Cons:

We run a marketing/PR based business, and we were looking for a one-stop-shop project management and back office system. While we knew that was a long shot, we tried Avaza for several months and even gave them a second go when our current system wasn't doing everything we needed as well. I would have liked to see Avaza have different dashboard customization views so we could tailor the system to be more project centered instead of a financial view upon logging in. Since we use a different billing and accounting software, this data on our dashboard would remain blank and the dashboard wouldn't even be utilized. Also by the time we added all of our employees and contractors to have timesheet accessibility, we would have been paying a lot more in extra monthly fees than we were looking to spend. It just started really adding up for us when other software companies offer these options within their pricing tiers.

Excellent product

Comments: Allows me to get extremely useful insight into our operations on a per project basis

Pros:

Very easy to implement and use, easy time and cost tracking per project, good estimate management

Cons:

Tried to upload past timesheets from another software app - failed! WIP management is not as easy as I thought but I am getting there