---
description: Discover the benefits and disadvantages of ConnectSmart Host.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ConnectSmart Host Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Online Booking Systems](/directory/20032/reservations/software) > [ConnectSmart Host](/software/136030/dinetime-host)

# ConnectSmart Host

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> Guest management for single-unit and multi-unit chain operations that want to streamline their business with one platform.
> 
> Verdict: Rated **4.5/5** by 11 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses ConnectSmart Host?

Our solution is customizable, contact our sales team for pricing that suits your business’ needs.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 11 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: QSR Automations
- **Location**: Louisville, US
- **Founded**: 1996

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Free and paid subscription plans are available. Contact QSR Automations for full pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- Booking Management
- Group Reservations
- Online Booking

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)

## Category

- [Online Booking Systems](https://www.capterra.co.uk/directory/20032/reservations/software)

## Alternatives

1. [Hostaway](https://www.capterra.co.uk/software/152433/hostaway) — 4.8/5 (1524 reviews)
2. [Eventbrite](https://www.capterra.co.uk/software/114949/eventbrite) — 4.6/5 (5748 reviews)
3. [Booqable](https://www.capterra.co.uk/software/138689/booqable) — 4.8/5 (1126 reviews)
4. [OpenTable](https://www.capterra.co.uk/software/17313/opentable-for-restaurants) — 4.7/5 (1317 reviews)
5. [Lodgify](https://www.capterra.co.uk/software/131924/lodgify) — 4.5/5 (1282 reviews)

## Reviews

### "DineTime" — 4.0/5

> **David** | *10 October 2018* | Restaurants | Recommendation rating: 9.0/10
> 
> **Pros**: The software fulfills our needs for hosts and bussers, and integrates with our Kitchen Display systems for easy management.
> 
> **Cons**: product is still in development, and we are waiting on a few features to be added, but its fully featured at present, and we are satisfied with the current functionality.
> 
> DineTime is an effective table management system, and has replaced our pagers with text messages to guests, which everyone prefers.  It can take  submissions from the DineTime app and from our company's website, and has proven an effective and reliable solution.

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### "Absolutely Amazing for our operation\!" — 5.0/5

> **Joyce** | *13 July 2017* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to handle waitlist, call aheads, and reservation with one solution.  DineTime gets us seen by more diners and allows are current diners to make reservations from the DineTime App\!
> 
> **Cons**: We use the cloud based solution. So lag time on table updates and redundency has been the  only issues that we have had, but those are few and far in between. I would like to see Day part cover count on the floor chart screen if possible.
> 
> Guest Data, 2 way SMS, server rotations and more

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### "Website Widgets Not for Multi-Outlet" — 4.0/5

> **Verified Reviewer** | *12 April 2019* | Hospitality | Recommendation rating: 5.0/10
> 
> **Pros**: The setup for messaging and scheduling is fairly intuitive and easy to pick up.
> 
> **Cons**: The website reservation widgets do not function properly when your have many on a page, say for a list of different outlets where you want to shoot a reservation widget for each. We found a work around but this should have been easier.
> 
> DineTime had helped simplify our outdated reservation system without being difficult to setup and train.

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### "DineTime has been an asset to our operations" — 4.0/5

> **Jon** | *13 July 2017* | Restaurants | Recommendation rating: 8.0/10
> 
> **Pros**: We love not having to use pagers and the ability to text our guests especially at locations in a mall setting makes for a better waiting experience.  The chit also shares info about the guest or reason for visiting such as birthday or graduation and enables us to  cater to their celebrations.
> 
> **Cons**: We feel there should be a better way to run a shift change aside from changing the floor plan and wiping out existing data.  Same for phase maps.  We also would like to have more control over text content and have the ability to make text messages unique by location.
> 
> Accurate quote times, rotational seating, guest texting, and improved flow at the host stand.

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### "Typically very good.  Back end could be more streamlined to find information." — 5.0/5

> **Spencer** | *13 July 2017*
> 
> **Pros**: Ease of use on the front end.  Little to no staff training is required because of how straightforward it is.  Price/value when compared to competitors.
> 
> **Cons**: Some functions and features on the back end that don't seem to work on the front.  Minor features but I wish they were removed if not available (require CC, different options etc.)

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/136030/dinetime-host)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/136030/DineTime-Host/> |
| en-AE | <https://www.capterra.ae/software/136030/dinetime-host> |
| en-AU | <https://www.capterra.com.au/software/136030/dinetime-host> |
| en-CA | <https://www.capterra.ca/software/136030/dinetime-host> |
| en-GB | <https://www.capterra.co.uk/software/136030/dinetime-host> |
| en-IE | <https://www.capterra.ie/software/136030/dinetime-host> |
| en-IL | <https://www.capterra.co.il/software/136030/dinetime-host> |
| en-IN | <https://www.capterra.in/software/136030/dinetime-host> |
| en-NZ | <https://www.capterra.co.nz/software/136030/dinetime-host> |
| en-SG | <https://www.capterra.com.sg/software/136030/dinetime-host> |
| en-ZA | <https://www.capterra.co.za/software/136030/dinetime-host> |

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