---
description: Discover the benefits and disadvantages of NetSuite.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: NetSuite Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Food Manufacturing Software](/directory/32569/food-%26-beverage-manufacturing-erp/software) > [NetSuite](/software/135757/netsuite)

# NetSuite

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> NetSuite, the world’s \#1 cloud ERP, provides the visibility and control needed to make smart decisions, fast, and grow with confidence.
> 
> Verdict: Rated **4.2/5** by 2080 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses NetSuite?

Startups, growing businesses, and global enterprises across a wide range of industries looking to automate core processes and gain real-time insights into operational and financial performance.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 2080 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.8/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Oracle
- **Location**: Chicago, US
- **Founded**: 1977

## Commercial Context

- **Pricing Details**: Please contact Oracle NetSuite for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese
- **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Dominican Republic, Ecuador, Finland, France, Germany, Guatemala, Hong Kong SAR China, India, Ireland, Israel, Italy and 16 more

## Features

- Audit Management
- Availability Management
- BOM Creation
- Barcoding/RFID
- Billing & Invoicing
- Bills of Material
- Calendar Management
- Capacity Management
- Catalog Management
- Client Management
- Compliance Tracking
- Contact Database
- Contact Management
- Customer Database
- Dashboard
- Donor Management
- Feedback Management
- Financial Analysis
- Financial Reporting
- For Government
- For Nonprofits
- For Real Estate
- For Small Businesses
- Fund Accounting
- General Ledger
- Inventory Management
- Item Management
- Member Database
- Multi-Channel Communication
- Multi-Channel Marketing
- Payroll Management
- Payroll Reporting
- Prescription Processing
- Product Identification
- Project Planning/Scheduling
- Real-Time Monitoring
- Receivables Ledger
- Requisition Management
- Resource Scheduling
- Risk Analysis
- Sales Activity Management
- Sales Pipeline Management
- Shopping Cart
- Support Ticket Management
- Tax Compliance
- Transaction Management
- Vacation/Leave Tracking
- Visual Analytics
- Website Management
- eCommerce Management

... and 211 more features

## Integrations (18 total)

- Adobe Commerce
- Avalara
- BambooHR
- BigCommerce
- Boomi
- Box
- Celigo Integrator.io
- Docusign
- Expensify
- FieldAware
- Five9
- Microsoft Outlook
- SAP Concur
- Salesforce Sales Cloud
- Shopify

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Food Manufacturing Software](https://www.capterra.co.uk/directory/32569/food-%26-beverage-manufacturing-erp/software)

## Related Categories

- [Food Manufacturing Software](https://www.capterra.co.uk/directory/32569/food-%26-beverage-manufacturing-erp/software)
- [Accounting Software](https://www.capterra.co.uk/directory/1/accounting/software)
- [Retail Management Software](https://www.capterra.co.uk/directory/20053/retail-management-systems/software)
- [Project Management Software](https://www.capterra.co.uk/directory/30002/project-management/software)
- [Warehouse Management System](https://www.capterra.co.uk/directory/30005/warehouse-management/software)

## Alternatives

1. [Xero](https://www.capterra.co.uk/software/169561/xero) — 4.4/5 (3332 reviews)
2. [Sage Intacct](https://www.capterra.co.uk/software/76/intacct) — 4.3/5 (718 reviews)
3. [QuickBooks Online](https://www.capterra.co.uk/software/141374/quickbooks-online) — 4.3/5 (8546 reviews)
4. [QuickBooks Enterprise](https://www.capterra.co.uk/software/46497/quickbooks-enterprise) — 4.5/5 (20689 reviews)
5. [Odoo](https://www.capterra.co.uk/software/135618/odoo) — 4.2/5 (1335 reviews)

## Reviews

### "NetSuite keeps us moving, mostly" — 5.0/5

> **Grace** | *5 September 2026* | Professional Training & Coaching | Recommendation rating: 9.0/10
> 
> **Pros**: Custom reporting is a lifesaver; I built dashboards that pull live sales data and sync with Slack alerts, cutting our weekly review time by half. The integration with Salesforce is pretty solid, and the workflow automation keeps our finance team from manual data entry, which is a big win.
> 
> **Cons**: Documentation can be thin and the support response is slow at times. The UI feels cluttered when I try to drill down into inventory levels, and the learning curve for the advanced financial modules is steeper than expected, so I had to spend extra hours training.
> 
> I love how the inventory management lets me set up real‑time alerts for low stock, so I never miss a reorder. It plugs straight into my purchase order workflow, automatically pulling supplier quotes and updating the purchase order line. It’s saved me hours of manual checks.

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### "Daily sales reporting feels smooth" — 5.0/5

> **Daniel** | *27 September 2026* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: The real-time inventory sync between our warehouse and online store is a big win. I love how the sales order module auto‑updates stock levels, so we never over‑sell. The reporting dashboard lets me pull custom KPIs without touching code, which saves a lot of admin time.
> 
> **Cons**: The documentation can be a bit confusing, especially when setting up custom fields. The learning curve for the financial module is steeper than expected, and support tickets sometimes take a week to resolve, which slows our audit prep.
> 
> The real win for me has been the automated workflow for purchase approvals. I set up a rule that flags high‑value orders, sends a quick email to my manager, and then moves the record to the next stage—all in one click. It cuts my admin time by half and keeps everyone in the loop.

-----

### "Automating Purchase Orders Saves Time" — 5.0/5

> **Rebecca** | *2 October 2026* | Architecture & Planning | Recommendation rating: 9.0/10
> 
> **Pros**: NetSuite’s custom dashboards are pretty solid letting us track sales and inventory in one glance. The automation of purchase orders cut manual entry by half, which is huge.
> 
> **Cons**: The biggest gripe is the documentation. It’s not always up to date, especially around the advanced inventory module, so we spend extra time hunting for examples. Support is decent but can be slow to respond during busy periods.
> 
> I love the custom workflow builder; it let me automate the purchase order approval process. I set up triggers so that when a vendor submits a PO, the system automatically sends a notification to my manager and logs the status in the dashboard. It saved us hours each month.

-----

### "A good system once learned" — 3.0/5

> **Mark** | *31 March 2026* | Leisure, Travel & Tourism | Recommendation rating: 7.0/10
> 
> **Pros**: Being able to consolidate all of our companies in multi currency quickly has saved a significant amount of time. Vendor and customer dashboards allow a quick view of key information.
> 
> **Cons**: The Fixed Asset module is slow and clunky and lacks certain reports that auditors would expect.&#10;&#10;Some wider updates seem to lack testing so there have been issues with both bank feeds and VAT reporting in the last 18 months caused by updates that have been time consuming to resolve.
> 
> As we learn the system better, the time savings and data insight benefits are becoming clearer. However, it has been a long and painful process to get here and there is still work to do.&#10;&#10;The Learning Cloud Support function is excellent and I would recommend users to consider this investment to improve overall experience.

-----

### "Powerful and Scalable ERP with a Steep Learning Curve" — 4.0/5

> **Rizwan** | *2 April 2026* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Flexibility for a custom solution allows organizations to tailor systems, processes, or products to meet their unique needs and goals. Instead of relying on rigid, one-size-fits-all approaches, a customizable solution adapts to changing requirements, integrates with existing tools, and scales alongside growth. This flexibility supports innovation by enabling teams to experiment, refine, and optimize without major constraints. It also improves efficiency, as features and workflows can be designed specifically for the task at hand. Ultimately, a flexible custom solution empowers businesses to stay competitive, respond quickly to market demands, and deliver more personalized experiences to their customers while maintaining long-term adaptability.
> 
> **Cons**: One of the main drawbacks is the delay in adding enhancements and new features. Updates or requested improvements can take a significant amount of time to be implemented, which may slow down business processes or limit the ability to adapt quickly to changing requirements. This can be frustrating for users who rely on timely system improvements to increase efficiency or address specific operational needs. Reporting can be challenging to configure without technical knowledge, and performance may occasionally lag when handling large datasets.
> 
> Overall, my experience with NetSuite has been positive. It is a powerful and comprehensive platform that brings together multiple business functions into a single system, improving visibility and control over operations. The real-time reporting and centralized data make it easier to make informed decisions and manage performance effectively.&#10;&#10;However, the system can be complex and requires time to learn, especially for new users. Customization and implementation may also require additional support, which can increase costs and timelines. Despite these challenges, once fully set up and understood, NetSuite proves to be a reliable and scalable solution that supports business growth and streamlines processes.

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