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What is NetSuite?

NetSuite’s SuiteProjects resource management solution provides a fast and easy way to assign people to projects. With centralized, up-to-date profiles of skills, interests, experience, work preferences, availability and more, project managers can ensure that the right resources are working on the right projects. By managing resources effectively, businesses are able to optimize profit margins, improve billable utilization, retain top talent and increase client satisfaction.

Who Uses NetSuite?

From pre-revenue startups to small and mid-size organizations, fast-growing businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance.

Where can NetSuite be deployed?

Cloud-based
On-premise

About the vendor

  • Oracle
  • Located in Chicago, US
  • Founded in 1977

NetSuite support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, China and 22 others

Languages

Chinese, Czech, Danish, Dutch, English and 14 others

NetSuite pricing

Starting Price:

£406.00/year
  • Yes, has free trial
  • No free version

NetSuite does not have a free version but does offer a free trial. NetSuite paid version starts at £406.00/year.

Pricing plans

About the vendor

  • Oracle
  • Located in Chicago, US
  • Founded in 1977

NetSuite support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, China and 22 others

Languages

Chinese, Czech, Danish, Dutch, English and 14 others

NetSuite videos and images

NetSuite Software - Gain complete visibility in resource availability.
NetSuite Software - Real-time reports provide the data needed to make decisions.
View 3 more
NetSuite video
NetSuite Software - Gain complete visibility in resource availability.
NetSuite Software - Real-time reports provide the data needed to make decisions.

Features of NetSuite

  • "What If" Scenarios
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Availability Management
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Capacity Management
  • Capacity Planning
  • Cash Flow Management
  • Cash Management
  • Cataloguing/Categorisation
  • Channel Management
  • Chart of Accounts
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Core Accounting
  • Cost Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Statements
  • Customisable Invoices
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Customizable Rules
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Visualisation
  • Delivery Management
  • Demand Forecasting
  • Direct Deposit
  • Discount Management
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Duplicate Payment Alert
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Scheduling
  • Enterprise Asset Management
  • Expense Management
  • Expense Tracking
  • Feedback Management
  • File Sharing
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Accountants
  • For Insurance Industry
  • For Medical Purposes
  • For Nonprofits
  • For Real Estate
  • For Small Businesses
  • Forecasting
  • Fund Accounting
  • Fundraising Management
  • Gantt/Timeline View
  • General Ledger
  • Grant Management
  • HR Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Optimisation
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Kanban Board
  • Knowledge Base Management
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Material Requirements Planning
  • Materials Management
  • Member Database
  • Membership Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Payments
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Multiple Projects
  • Onboarding
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • PO Reconciliation
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics
  • Prescription Processing
  • Prioritisation
  • Procurement Management
  • Product Identification
  • Product Management
  • Production Management
  • Production Scheduling
  • Profit/Loss Statement
  • Progress Tracking
  • Project Accounting
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Time Tracking
  • Promotions Management
  • Publishing/Sharing
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Orders
  • Recurring/Subscription Billing
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Reviews Management
  • Risk Analysis
  • Risk Management
  • SEO Management
  • Sales & Operations Planning
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Scenario Planning
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Serial Number Tracking
  • Shipping Management
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Sourcing Management
  • Spend Management
  • Status Tracking
  • Strategic Planning
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Tax Management
  • Territory Management
  • Third-Party Integrations
  • Time & Attendance
  • Time & Expense Tracking
  • Timesheet Management
  • Traceability
  • Training Management
  • Transaction Management
  • Transportation Management
  • Utilisation Reporting
  • Vendor Management
  • Vendor Payment
  • Version Control
  • Visual Analytics
  • Warehouse Management
  • Website Management
  • Workflow Management
  • eCommerce Management

Alternatives to NetSuite

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Priority is a leading provider of scalable, agile, and open cloud-based business management solutions.
A leading software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate, and grow. Learn more about BigCommerce
EPOS, vehicle & parts stock control, workshop scheduling, reporting.
Web-based solution that provides retail management through accounting, inventory, reporting, customer surveys and more.
Simple and Customizable Ecommerce Solution Built for Growth.
Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between.
ERP solution for small-midsize distributors, manufacturers and service companies including Industry-Specific software options.

Reviews of NetSuite

Average score

Overall
4.1
Ease of Use
3.8
Customer Service
3.7
Features
4.1
Value for Money
3.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Michelle Lyn
Michelle Lyn
Virtual Assistant and Social Media Manager in Philippines
Verified LinkedIn User
Food & Beverages, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Netsuit for K's

5.0 2 months ago New

Comments: So far, everything is going well. Of course except for the signal issues and database access I mentioned above. But overall, my use of the netsuite app really helps us to efficiently communicate with potential customers with ease. And makes us sure everything is logged and well documented

Pros:

I like that we are able to communicate to our current and potential clients, as well as to our suppliers without hassle. All info, templates and previous conversations are in one placem If another person is going to attend to their concerns, no need for lots of instructions, just need to go through netsuite and everything is there. It also has lots of features that I didn't expect. Especially the trend and reporting analysis, it helps us see how many customers we are serving so we can better manage them. We can also get back to the last task the previous user has worked on. If any problem occurs, rhe customer service is ready to help and is very accommodating.

Cons:

I just love the app. Only that i sometimes have poor signal when I'm at an remote area. The problem is that the database cannot be uploaded when theres no signal. So if I needed to go through my tasks or call a customer, I need to go to a place where the signal is good so i can do that.

Oracle Response

2 months ago

Thanks for taking the time to leave a review, Michelle! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

John
Ecommerce and IT management in UK
Retail, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Netsuite for Ecommerce

5.0 last week New

Comments: Would highly recommend, is a learning curve like any new system. definitely worth while moving too if your looking for progressive expansion

Pros:

Full customization to handle drop ship and on hand stock, Security systems in place. workflows to enable automation to be setup. integrations with other platforms such as Yooz

Cons:

scripting knowledge is required one you get past basic customization, which if your unsure can be costly.

Alternatives Considered: Swan Retail System and Zendesk Suite

Reasons for Choosing NetSuite: Growth of the business and to allow for an all in one with website control package.

Switched From: Sage 100

Reasons for Switching to NetSuite: Customization and all in one package with an abundance of support options, which would facilitate cost saving and growth with the business.

Oracle Response

6 days ago

Thanks for taking the time to leave a review, John! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Alanna
Director of Operations in US
Renewables & Environment, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Better than the alternatives, but only slightly

3.0 4 weeks ago New

Comments: Overall we've found gains working with Netsuite, but it took about 18months before it was really integrated in our organization and I still question whether some of the gains are worth the drawbacks.

Pros:

Netsuite has helped with financial transparency in our company, tying our inventory in with our accounting better than our previous system.

Cons:

Interface and templates are terribly outdated and difficult to edit / improve. Netsuite is a big investment for our size company but we feel small to them, as customer support has been hard to come by.

Alternatives Considered: Salesforce Sales Cloud

Reasons for Choosing NetSuite: Didn't effectively tie inventory management with accounting.

Switched From: QuickBooks Online

Oracle Response

5 days ago

Thank you for taking the time to leave a review, Alanna. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you on feedback.

Gary
Netsuite consultant in UK
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Very comprehensive accounting functionality and a pretty rounded ERP.

5.0 2 months ago New

Comments: In general I love Netsuite and how flexible it is for addressing the needs of the vast majority of customers.

Pros:

How easy it is to customize without need for expensive resources and the vast majority of the accounting functionality works out of the box.

Cons:

Whilst it’s good to see new functionality delivered with every release, more effort should be made to address existing enhancement requests, some of which have been open for more than a decade.

Alternatives Considered: SAP Business One

Reasons for Choosing NetSuite: For multiple subsidiary and currency functionality

Switched From: EXACT

Oracle Response

2 months ago

Thanks for taking the time to leave a review, Gary! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

David
IT Support in US
Machinery, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Net-suite Review

5.0 2 months ago New

Comments: Overall, our experience with NetSuite has been highly positive. The platform has significantly improved our inventory and order management processes, providing us with real-time visibility into our operations and helping us streamline our workflows for greater efficiency and accuracy. While there was a learning curve during the implementation process, the benefits we have gained from using NetSuite have far outweighed any initial challenges. We are extremely satisfied with the platform and its impact on our business.

Pros:

What I liked most about NetSuite was its comprehensive suite of inventory and order management features, which provided real-time visibility into our inventory levels, streamlined our order processing, and helped us optimize our warehouse operations for greater efficiency and accuracy.

Cons:

What I liked least about NetSuite was its initial complexity and the learning curve associated with setting up and customizing the system to meet our specific business needs. Additionally, the cost of implementation and ongoing maintenance could be prohibitive for some businesses.

Alternatives Considered: Microsoft SQL Server

Reasons for Choosing NetSuite: QBDT was unable to keep up with the growing needs of our business. Net-suite offered greater scalability, allowing our business to grow without outgrowing the software.

Switched From: QuickBooks Enterprise

Reasons for Switching to NetSuite: Because of the following reasons: scalability, advanced features, integrated platform, real-time visibility and its cloud-based solution.

Oracle Response

5 days ago

Thanks for taking the time to leave a review, David! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

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