--- description: Discover the benefits and disadvantages of QuestionPro. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: QuestionPro Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [QuestionPro](/software/135455/questionpro) # QuestionPro Canonical: https://www.capterra.co.uk/software/135455/questionpro Page: 1 / 23\ Next: [Next page](https://www.capterra.co.uk/software/135455/questionpro?page=2) > Cloud-based survey software that helps users create and analyse surveys, polls, and forms with multiple distribution options. > > Verdict: Rated **4.8/5** by 539 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses QuestionPro? It is designed for academic institutions, small and medium sized businesses, individual researchers, market researchers, customer experience managers, human resources professionals, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 539 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Question Pro - **Location**: Beaverton, US - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$83.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Subscriptions billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Australia, Canada, Germany, Mexico, United Arab Emirates, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Benchmarking - Commenting/Notes - Contact Management - Customisable Branding - Customisable Questions - Customisable Templates - Data Import/Export - Data Visualisation - Email Marketing - Employee Recognition - Engagement Tracking - Feedback Management - Mass Texting - Member Directory - Message Personalisation - Moderation - Multi-Channel Distribution - Offline Response Collection - Panel Management - Pulse Surveys - Question Branching - Question Library - Reporting & Statistics - Reporting/Analytics - Skip Logic - Statistical Analysis - Survey Builder - Survey/Poll Management - Surveys & Feedback - Third-Party Integrations - URL Customisation ## Integrations (13 total) - Caspio - Copper - DialogTech - Freshsales - Google Analytics 360 - Google Sheets - HubSpot Marketing Hub - Marketo Sales Connect - Microsoft Power BI - NVivo - Salesforce Sales Cloud - Tableau - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Survey Software](https://www.capterra.co.uk/directory/30092/survey/software) ## Related Categories - [Survey Software](https://www.capterra.co.uk/directory/30092/survey/software) - [Market Research Software](https://www.capterra.co.uk/directory/10041/market-research/software) - [SMS Survey Software](https://www.capterra.co.uk/directory/32937/sms-survey/software) - [Employee Engagement Software](https://www.capterra.co.uk/directory/30817/employee-engagement/software) - [Community Software](https://www.capterra.co.uk/directory/30800/community/software) ## Alternatives 1. [UmfrageOnline](https://www.capterra.co.uk/software/201674/enquetes-maken) — 4.6/5 (1760 reviews) 2. [Google Forms](https://www.capterra.co.uk/software/176571/google-forms) — 4.7/5 (11539 reviews) 3. [SurveyMonkey](https://www.capterra.co.uk/software/32728/surveymonkey) — 4.6/5 (10499 reviews) 4. [Jotform](https://www.capterra.co.uk/software/158456/jotform-4-0) — 4.7/5 (2919 reviews) 5. [SurveySparrow](https://www.capterra.co.uk/software/168823/surveysparrow) — 4.4/5 (122 reviews) ## Reviews ### "Non profit question pro account" — 3.0/5 > **vicki** | *16 March 2026* | Nonprofit Organization Management | Recommendation rating: 4.0/10 > > **Pros**: Provide free licence for non profit organisations. Allows for multiple surveys. Customer support very helpful to talk through any issues. Intuitive design. > > **Cons**: For a very small non profit organisation, steps required to set the account up seemed excessive and involved other requirements we do not have or need and had to arrange specifically for this. > > So far, setting up the account has had its issues as detailed above. Have not had the opportunity yet to fully explore the software and create our first survey. Friendly helpful staff are available to talk through any issues. ----- ### "Thanks for supporting Non profits with a free license" — 4.0/5 > **Thomas** | *13 March 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Question Pro is a comprehensive survey tool that does all I need. We use it fur community surveys in our Neighbourhood Forum. > > **Cons**: That I have to renew the free non-profit license every year... time flies, every two years would be good enough ;) ----- ### "Great looking and easy to use" — 4.0/5 > **Tom** | *16 June 2026* | Research | Recommendation rating: 9.0/10 > > **Pros**: It's recent AI features are a great add-on. the surveys themselves continue to look fresh and modern and a pleasant UX for respondents. > > **Cons**: depending on which edition you have, the inability to access certain question types can be a frustration but that's not really to do with the product - just the licence I am on > > Easy to use, the account team are very responsive and supportive too. Been a huge improvement to our research services since moving to QuestionPro. ----- ### "Useful Survey Tool with Room for Improvement" — 5.0/5 > **Aydan** | *13 February 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Easy to create and distribute surveys quickly. Wide variety of question types and templates. Reliable data collection and basic reporting features. > > **Cons**: Interface can be unintuitive at times, making complex survey creation slower. Advanced analytics and customization options are limited to higher-tier plans. Customer support response can sometimes be slow > > My overall experience with QuestionPro has been positive. The platform makes creating and distributing surveys straightforward, and it offers a good variety of question types and templates. Data collection is reliable, and basic reporting is easy to use. However, the interface can feel a bit unintuitive for complex surveys, and some advanced analytics features are only available in higher-tier plans. Overall, it’s a solid tool for standard survey needs, with room for improvement in usability and advanced reporting. ----- ### "Amazing and easy to use for surveys both simple and complex" — 5.0/5 > **Anna** | *18 May 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The software is extremely easy to use. Great tools to create surveys that are complex. Easy and intuitive way of creating logic/skip patterns etc. The reporting is also great and easy to use. > > **Cons**: Everything that we've come into contact with has been very simple and easy. They are great for nonprofits given their nonprofit rates. ----- Page: 1 / 23\ Next: [Next page](https://www.capterra.co.uk/software/135455/questionpro?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/135455/questionpro) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data