---
description: Discover the benefits and disadvantages of QuestionPro.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: QuestionPro Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [QuestionPro](/software/135455/questionpro)

# QuestionPro

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> Cloud-based survey software that helps users create and analyse surveys, polls, and forms with multiple distribution options.
> 
> Verdict: Rated **4.8/5** by 522 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses QuestionPro?

It is designed for academic institutions, small and medium sized businesses, individual researchers, market researchers, customer experience managers, human resources professionals, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 522 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Question Pro
- **Location**: Beaverton, US
- **Founded**: 2002

## Commercial Context

- **Starting Price**: US$83.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Subscriptions billed annually.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish, Traditional Chinese, Turkish
- **Available Countries**: Australia, Canada, Germany, Mexico, United Arab Emirates, United Kingdom, United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Benchmarking
- Commenting/Notes
- Contact Management
- Customisable Branding
- Customisable Questions
- Customisable Templates
- Data Import/Export
- Data Visualisation
- Email Marketing
- Employee Recognition
- Engagement Tracking
- Feedback Management
- Mass Texting
- Member Directory
- Message Personalisation
- Moderation
- Multi-Channel Distribution
- Offline Response Collection
- Panel Management
- Pulse Surveys
- Question Branching
- Question Library
- Reporting & Statistics
- Reporting/Analytics
- Skip Logic
- Statistical Analysis
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- URL Customisation

## Integrations (13 total)

- Caspio
- Copper
- DialogTech
- Freshsales
- Google Analytics 360
- Google Sheets
- HubSpot Marketing Hub
- Marketo Sales Connect
- Microsoft Power BI
- NVivo
- Salesforce Sales Cloud
- Tableau
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Survey Software](https://www.capterra.co.uk/directory/30092/survey/software)

## Related Categories

- [Survey Software](https://www.capterra.co.uk/directory/30092/survey/software)
- [Market Research Software](https://www.capterra.co.uk/directory/10041/market-research/software)
- [SMS Survey Software](https://www.capterra.co.uk/directory/32937/sms-survey/software)
- [Employee Engagement Software](https://www.capterra.co.uk/directory/30817/employee-engagement/software)
- [Community Software](https://www.capterra.co.uk/directory/30800/community/software)

## Alternatives

1. [Jotform](https://www.capterra.co.uk/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
2. [SurveySparrow](https://www.capterra.co.uk/software/168823/surveysparrow) — 4.4/5 (121 reviews)
3. [Typeform](https://www.capterra.co.uk/software/137289/typeform) — 4.7/5 (945 reviews)
4. [UmfrageOnline](https://www.capterra.co.uk/software/201674/enquetes-maken) — 4.6/5 (1553 reviews)
5. [Google Forms](https://www.capterra.co.uk/software/176571/google-forms) — 4.7/5 (11363 reviews)

## Reviews

### "Non profit question pro account" — 3.0/5

> **vicki** | *16 March 2026* | Nonprofit Organization Management | Recommendation rating: 4.0/10
> 
> **Pros**: Provide free licence for non profit organisations.  Allows for multiple surveys.  Customer support very helpful to talk through any issues. Intuitive design.
> 
> **Cons**: For a very small non profit organisation, steps required to set the account up seemed excessive and involved other requirements we do not have or need and had to arrange specifically for this.
> 
> So far, setting up the account has had its issues as detailed above.  Have not had the opportunity yet to fully explore the software and create our first survey.  Friendly helpful staff are available to talk through any issues.

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### "Thanks for supporting Non profits with a free license" — 4.0/5

> **Thomas** | *13 March 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Question Pro is a comprehensive survey tool that does all I need.&#10;We use it fur community surveys in our Neighbourhood Forum.
> 
> **Cons**: That I have to renew the free non-profit license every year... time flies, every two years would be good enough ;)

-----

### "Excellent - vastly improved our research delivery" — 4.0/5

> **Tom** | *7 December 2024* | Research | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to programme surveys and the design/UX is a vast improvement on our previous software. The style and display options for questions are excellent.
> 
> **Cons**: Sometimes it is difficult to apply more complex routing - you have to create a lot of rules and logic.
> 
> Very positive - easier and more efficient to script the surveys, they look a lot better, and export/analysis is good.

-----

### "Question Pro is excellent" — 5.0/5

> **Malcolm** | *10 July 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: I like how easy it is to create a survey
> 
> **Cons**: Nothing really, it's a great product and I really like it
> 
> I have been extremely pleased with the results we have gained from the many surveys we have run. Our end users really find it easy to use too.

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### "Streamlined Data Collection with Strong Support" — 5.0/5

> **Michael** | *12 July 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to input full lists of data into dropdown menus has significantly improved our data analysis process. This feature saves time, reduces manual entry errors, and ensures consistency across responses—especially when working with large datasets or repeated values.
> 
> **Cons**: There was a bit of a learning curve when first building out our survey, but the support team was responsive and helpful throughout the process. Once we understood the interface, it became much easier to navigate and customize.
> 
> Overall, my experience with QuestionPro has been very positive. It’s a robust platform with flexible features that meet both simple and complex data collection needs. The ability to customize logic, use dropdowns, and export clean data has made it an essential tool in our evaluation and reporting processes. The customer support team is one of the best I’ve worked with—always quick to offer guidance and solutions.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/135455/questionpro)

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