--- description: Discover the benefits and disadvantages of ActivTrak. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ActivTrak Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Productivity Software](/directory/30968/productivity/software) > [ActivTrak](/software/135366/activtrak) # ActivTrak Canonical: https://www.capterra.co.uk/software/135366/activtrak Page: 1 / 25\ Next: [Next page](https://www.capterra.co.uk/software/135366/activtrak?page=2) > ActivTrak is a work intelligence company that helps organizations understand how people and AI work together — so they can measure what > > Verdict: Rated **4.5/5** by 591 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ActivTrak? All small to large-sized businesses, including logistics, human resources, finance, operations, IT, sales, support, contact centers, and manufacturing. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 591 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Birch Grove Software - **Location**: Dallas, US - **Founded**: 2012 ## Commercial Context - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Free $0 per worker per month Work Activity Tracker - $10 per worker per month, billed annually Workforce Management - $15/worker/month, billed annually Workforce Management - $17 per worker per month, billed annually Productivity Optimization - $19 per worker per month, billed annually Enterprise - Contact for details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Ireland, Japan, Mexico, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Ad hoc Reporting - Attendance Management - Attendance Tracking - Benchmarking - Browsing History - Cost Management - Customisable Dashboard - Customisable Reports - Customisable Templates - Dashboard - Data Integration - Data Management - Data Visualisation - Employee Activity Monitoring - Employee Database - Employee Management - Employee Scheduling - Engagement Tracking - Feedback Management - Goal Management - Goal Setting/Tracking - KPI Monitoring - Location Tracking - Meeting Management - Multiple Data Sources - Performance Management - Performance Metrics - Predictive Analytics - Productivity Analysis - Progress Tracking - Project Management - Publishing/Sharing - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Real-time Alerts - Reporting & Statistics - Reporting/Analytics - Scheduled/Automated Reports - Scheduling - Screen Activity Recording - Strategic Planning - Task Management - Time Tracking - Timesheet Management - Trend Analysis - Vacation/Leave Tracking ... and 7 more features ## Integrations (30 total) - ADP Global Payroll - API - Asana - ChatGPT - Claude - Concep - Domo - Gemini - Gemini - Gemini - Gemini - Gemini - Gemini - Gemini - Google Calendar ... and 15 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Productivity Software](https://www.capterra.co.uk/directory/30968/productivity/software) ## Related Categories - [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software) - [Employee Monitoring Software](https://www.capterra.co.uk/directory/31087/employee-monitoring/software) - [Business Intelligence Platform](https://www.capterra.co.uk/directory/23/business-intelligence/software) - [Productivity Software](https://www.capterra.co.uk/directory/30968/productivity/software) - [Reporting Tools](https://www.capterra.co.uk/directory/30053/reporting/software) ## Alternatives 1. 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[WorkTime](https://www.capterra.co.uk/software/129845/worktime) — 4.6/5 (178 reviews) ## Reviews ### "worth the price" — 4.0/5 > **dawn** | *10 December 2025* | Security & Investigations | Recommendation rating: 8.0/10 > > **Pros**: setting up the alerts is easy and setting up productive vs unproductive activity is also easy to do. > > **Cons**: cant see live screen shots from users. would be helpful when there is an alert to see video of what they were doing > > this is a good product for the price. customer support has been very helpful when I have needed them ----- ### "Auto-Renew Trap and Canned Responses" — 1.0/5 > **Leo** | *9 March 2026* | Publishing | Recommendation rating: 0.0/10 > > **Pros**: The dashboard shows each individual's productivity. This helped us quickly see across departments the work and focus of our employees > > **Cons**: DO NOT DO BUSINESS WITH THESE PEOPLE\! All they seem to care about is locking customers into auto renewal and charging for another full year, whether you are using the product or not. In my case, the business division using ActivTrak no longer existed, the service was no longer needed, and instead of working toward a reasonable resolution, they kept repeating the same contract language and avoided directly answering my questions. What frustrated me most was not just the invoice, it was the canned responses. I asked for the signed order form, the renewal details, and clear answers to specific billing questions. Instead, I got the same recycled explanation about notice periods. If you do business with ActivTrak, watch your renewal date very carefully, because once they renew you, do not expect much flexibility or a real conversation. My experience was that billing enforcement mattered a lot more than customer goodwill. > > When we used the product, it was decent. Also, the reports are good because in a snapshot, we can quickly see the productivity of the team ----- ### "Effective Monitoring Solution" — 5.0/5 > **ROBERTO** | *10 December 2025* | Architecture & Planning | Recommendation rating: 10.0/10 > > **Pros**: ActivTrak’s most valuable feature for our organization is its ability to accurately track active time per user. This capability provides clear visibility into how team members spend their time throughout the workday, allowing us to identify productive patterns, spot inefficiencies, and better understand workload distribution. The platform delivers this data in an intuitive, easy-to-read format that supports informed decision-making and continuous performance improvement. By having reliable insights into individual and team activity levels, we can improve scheduling, allocate resources more effectively, and ensure accountability across departments. Overall, the active-time tracking functionality enhances transparency and operational efficiency. > > **Cons**: One limitation of ActivTrak is the snapshot feature, which can feel too restrictive for detailed monitoring needs. While snapshots provide general visibility, they do not always capture enough context to fully understand user activity, especially during critical tasks or potential security concerns. The absence of a true video-recording option further limits the ability to review continuous activity or reconstruct events accurately. Having only periodic images instead of a more comprehensive recording capability can make it difficult to analyze workflow interruptions, investigate issues, or validate productivity trends. Adding a video-based option would significantly enhance the platform’s monitoring effectiveness. > > My overall experience with ActivTrak has been very positive, especially considering the value it provides for the cost. The platform delivers reliable insights into user activity, productivity trends, and workload distribution, which has helped us make better operational decisions. Its reporting tools are intuitive, and the data it provides is easy to understand and apply across teams. While there are areas that could be enhanced, such as more robust visual recording options, the core functionality performs well and consistently meets our expectations. For the money spent, ActivTrak offers strong performance, solid usability, and meaningful visibility into day-to-day operations. ----- ### "Great visibility into team productivity with a slight learning curve" — 5.0/5 > **Darian** | *14 April 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I like the ability to see my teams productitivity each week. this really ensures we are hitting our goals. > > **Cons**: The platform can feel a bit overwhelming at times, especially when trying to navigate all the features. There’s a slight learning curve, and it can take some time to fully understand how to use the data effectively. > > Overall, my experience with ActivTrak has been positive. It’s a powerful tool for tracking team productivity and gaining insights into how time is being spent. I especially appreciate the visibility it provides into weekly performance, which helps keep everyone aligned and accountable. While there is a bit of a learning curve, once you get familiar with the platform, it becomes a valuable resource for managing and improving team efficiency. ----- ### "ActivTrack is the productivity tool you need." — 5.0/5 > **William** | *20 April 2026* | Law Practice | Recommendation rating: 9.0/10 > > **Pros**: The ability to monitor productivity helps us to put the right people in the right places to maximize our workflow. > > **Cons**: Having to categorize all of the different websites to be able to determine the productive work from the non-productive work. > > My overall experience with ActivTrak has been great. You can start taking action immediately and its easy to do a review so you can make decisions on where to put people. It has increased morale significantly. ----- Page: 1 / 25\ Next: [Next page](https://www.capterra.co.uk/software/135366/activtrak?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/135366/activtrak) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data