Ontraport

by Ontraport

Who Uses Ontraport?

Advanced enough for big business, made for small business. Ontraport is your connection to customers with do-it-yourself simplicity, one-on-one customer support, and built-for-you marketing & sales.

What Is Ontraport?

Ontraport's all-in-one suite of features centers around a robust CRM and marketing automation system that interplays seamlessly with its built-in landing pages, email marketing, ecommerce and analytics tools, ultimately enabling businesses to give their customers streamlined, targeted experiences that bring results. The platform also offers membership site, referral program, sales force automation and business process automation features that power systemization and scaling.

Ontraport Details

Ontraport

http://ontraport.com

Founded 2006

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Starting price

US$79.00/month
US$10.00/month
US$25.00
US$125.00/month

Free Version

Free Version No
Free Version Yes
Free Version Yes
Free Version No

Free Trial

Free Trial Yes
Free Trial Yes
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Free Trial No

Ontraport deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Ontraport Features

  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Mobile Access
  • Opportunity Management
  • Pipeline Management
  • Projections
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Third Party Integrations
  • Workflow Management

View full list of CRM Software

  • Business Card/Badge Scanning
  • Calendar/Reminder System
  • Contact Management
  • Document Storage
  • Email Management
  • Forecasting
  • Interaction Tracking
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Marketing Automation
  • Quotes/Estimates
  • Reporting/Analytics
  • Sales Pipeline Management
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

View full list of CRM for Small Businesses

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • CRM
  • Calendar Management
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Committee Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Management
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Grant Management
  • Interaction Tracking
  • Membership Management
  • Mobile Access
  • Real Time Notifications
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Social Media Integration
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Workflow Management

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  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Batch Processing
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Customer Database
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Data Synchronisation
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Interaction Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Opportunity Management
  • Pipeline Management
  • Pipeline Reports
  • Prospecting Tools
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Social Media Integration
  • Tagging
  • Task Management
  • Template Management
  • Third Party Integrations
  • Workflow Management

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  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Auto-Responders
  • CAN SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Click Tracking
  • Contact Database
  • Contact Management
  • Customer Segmentation
  • Customer Surveys
  • Customisable Branding
  • Customisable Forms
  • Customisable Templates
  • Customizable Fields
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Image Library
  • Landing Pages/Web Forms
  • Lead Capture
  • List Management
  • Mailing List Management
  • Mobile Optimised Emails
  • Multi-Campaign
  • Multi-Channel Marketing
  • Real Time Analytics
  • Reporting & Statistics
  • Reporting/Analytics
  • Social Media Integration
  • Spam Blocker
  • Subscriber Management
  • Subscription Management
  • Template Management
  • Third Party Integrations
  • WYSIWYG Editor
  • Web Forms

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  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Auto-Responders
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Chat/Messaging
  • Contact Database
  • Contact Management
  • Conversion Rate Optimisation
  • Conversion Tracking
  • Customer Segmentation
  • Customisable Branding
  • Customisable Templates
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Forms Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Database Integration
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Multi-Campaign
  • Multi-Channel Marketing
  • Pipeline Management
  • Prospecting Tools
  • Real Time Notifications
  • Reporting & Statistics
  • Search/Filter
  • Social Media Integration
  • Template Management
  • Third Party Integrations
  • Visitor Tracking
  • Web Forms

View full list of Lead Generation Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Segmentation
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Forecasting
  • Interaction Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Monitoring
  • Opportunity Management
  • Pipeline Management
  • Pipeline Reports
  • Prospecting Tools
  • Real Time Data
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Sales Forecasting
  • Sales Reports
  • Sales Trend Analysis
  • Social Media Integration
  • Source Tracking
  • Task Management
  • Template Management
  • Third Party Integrations
  • Web Forms
  • Workflow Management

View full list of Lead Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Application Management
  • Attendance Management
  • Attendance Tracking
  • Calendar Management
  • Class Scheduling
  • Client Portal
  • Committee Management
  • Communication Management
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Dues Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • File Sharing
  • Invoice Management
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Renewals
  • Payment Processing
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
  • Social Media Integration
  • Third Party Integrations
  • Website Integration
  • Website Management
  • eCommerce Management

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Ontraport Reviews for UK Users

Read all reviews

Overall rating

4.2/5

Average score

Ease of Use 3.8
Customer Service 4.3
Features 4.2
Value for Money 3.8

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Write a Review!
Andres V.
Entrepreneur
E-Learning, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 21/05/2021

"Great software but you have to be an advanced user to use it properly"

Comments: I've been using ontraport for more than 6 years and it's a great tool, but you have to be an advanced user to use it properly.

Pros: Very complete for marketing automations and advanced marketing campaigns that include lead generation and sales (including one click upsells), however, it's for advanced users.

Cons: The user interface needs work, specifically metrics and reports. It's too complex and need many filters to get what you want.

  • Reviewer Source 
  • Reviewed on 21/05/2021
Steven L.
Owner
Marketing & Advertising, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    3 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 07/01/2020

"Great CRM/Marketing Automation Software, but with a few issues"

Comments: I've used Ontraport for more than an year and I really like it (despite my concerns). It's the first window I see in the morning. Aside from basic contact management, the marketing automation component is first rate. Good task management too.

Pros: Nice user interface and overall capabilities. Good task management abilities along with contact management services. The support is simply best in class and the Facebook support group is stellar.

Cons: It's slow compared to other similar systems I've used. You also have to "click your mouse button" way more times than similar services to actually do things inside the system. For example, it may take 6 or 7 mouse clicks to create a basic task whereas past services I've used required only 2 or 3. This is extremely frustrating in terms of productivity. Overall the pros outweigh the cons - but I sure wish they'd address the cons.

Vendor Response

by Ontraport on 25/03/2020

Thanks for your review, Steven! We're continually working on the interface to simplify the workflow without sacrificing functionality.

Here's one improvement we just recently released:
We know Tasks were just one example but we've recently added "Quick Tasks" that can be created with three clicks in regular Contacts view: simply select the contact, click on Tasks, and click the Quick Task tab to create the task. Then, in our Contact Quick View interface, adding a Quick Task is just one click.

We're working on lots of other projects to simplify processes and speed up the application interface keep the feedback coming!

  • Reviewer Source 
  • Reviewed on 07/01/2020
Ayesha H.
Recruitment Coordinator
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 01/06/2021

"Great CRM system!"

Comments: Overall, its a great place to keep our contacts and to schedule email campaigns.

Pros: I usually deal with sending emails to a great amount of contacts. Writing an email is easy on Ontraport and scheduling features are great!

Cons: What I dislike about Ontraport is that there is currently no spacing options. We can't adjust the spacing for our emails. It also lacks font options.

  • Reviewer Source 
  • Reviewed on 01/06/2021
Matt J.
Director
Marketing & Advertising, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/01/2020

"Daily user since 2014"

Comments: Like most businesses, we use Ontraport for general email marketing but we also use it track leads and automate follow up of hot leads - this has vastly improved our sales focus, conversion rates, and sales value

Pros: 1. Ease of use, a great tool for all my marketing and automation. You have to try it to really understand
2. Support, many of whom I now know on first name basis - Ontraport attracts top notch people to be part of their team and they bend over backwards to help, especially if mistakes are made... I find them extremely proactive.
3 Come for the software, stay for the people. Not only are the staff extremely good at what they do but so are the leaders. Every dept head I've spoken with has been extraordinary and a credit to [SENSITIVE CONTENT HIDDEN] who himself is all over the wider community. All of this plus the Facebook Community which is amazing, no question too dumb or too complex, everyone within the wider community is very helpful.

Cons: The knowledge base could probably do with more detail but I can normally get the answer I need from the community with is very strong and healthy

Vendor Response

by Ontraport on 25/03/2020

Thanks for the kind words, Matt! We're happy to have you as a part of the Ontraport family.

We're constantly making updates and additions to our Support Center, so please let us know if you have any specific feedback or suggestions for information to add!

  • Reviewer Source 
  • Reviewed on 15/01/2020
Annette P.
Product Developer
E-Learning, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/09/2020

"Great for coaches, speakers and e-learning products"

Comments: It's truly the best software in the industry for companies looking to launch an e-learning / saas product, it seems to be especially geared for people who have a workshop, live event or coaching service business

Pros: It's very logical and user friendly, as long as you are clear with each step of your process that you are wanting to automate, it will be likely super intuitive for you

Cons: The software does seem to glitch frequently in little minor ways (for example, the bold on rollover for a link text) and with that said, support is amazing and they often resolve these issues super quickly.

Vendor Response

by Ontraport on 18/09/2020

YAY for user-friendly software that help make running a business smooth and efficient!! Thanks for the positive review, Annette.

  • Reviewer Source 
  • Reviewed on 12/09/2020