Who Uses This Software?

Spanning Backup is a solution for SaaS application administrators and security-focused IT professionals as they protect valuable data from loss and maintain compliance with complex audit demands.

Average Ratings

9 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 4.5 / 5
  • Features 4.5 / 5
  • Value for Money 4.5 / 5

Product Details

  • Starting Price US$48.00
  • Free Version No
  • Free Trial Yes, get a free trial
  • Deployment Cloud, SaaS, Web
  • Training Webinars
    Documentation
  • Support Online

Vendor Details

  • Spanning Cloud Apps
  • http://spanning.com
  • Founded 2010

About Spanning Backup

Spanning Cloud Apps, a Kaseya company, is the leading provider of backup and recovery for SaaS applications, protecting more than 10,000 organizations from data loss due to user error, malicious activity and more.

Spanning Backup Features

  • Backup Log
  • Backup Scheduling
  • Cloud Backup
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration
  • Backup Log
  • Backup Scheduling
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Multiple System Support
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration

Spanning Backup Most Helpful Reviews

Spanning Backup for G Suite makes backup and recovery simple.

Reviewed on 12/09/2018
Aaron K.
National IT Manager
Education Management, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Spanning is easy to use and staff have access to the tool (if allowed) to recover their data without needing IT Support. It allows them to feel like they are empowered and in control and not to be embarrassed by having to ask. Being cloud based means the manual tasks of physical backups is gone freeing up time and effort to be spent in other areas.

Pros: Easy to use
Secure
Dependable
Price
Cloud Based
Self Service for staff

Cons: Deleted staff backup recovery is not obvious.
Weekly reporting can be a bit cryptic.

Peace of mind.

Reviewed on 03/08/2018
William F.
Owner
Photography, Self Employed
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: So our team kept losing emails. Not sure if they were accidentally being deleted or if it was a network problem but we lost many many emails and documents in google drive. So this is where spanning came in. Wonderful to have the peace of mind and I cant tell you have many times its saved my butt.

Cons: I wish it were a bit cheaper, or it would backup an entire team under one domain. like a entire google apps acount.

Excellent Salesforce Backup Utility

Reviewed on 13/09/2018
Jp G.
Vice President
Investment Management, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Backing up both Salesforce records and metadata was critical to our organization, as we've invested dozens of hours into creating a Salesforce framework and populating data. Spanning's backup solution seamlessly integrates with Salesforce and allows us to track the status of our backups and restore selected information with ease. The price was exceptionally reasonable for a small and cost-conscious organization such as ours.

Pros: Spanning is easy to use, effective, and has great customer support. One of Spanning's most valuable features is that it functions withing Salesforce, integrating very well and eliminating the need to visit another website or use a different application to check the status of and access backups.

Cons: While initial sales and setup support can be conducted via phone, ongoing support is primarily conducted via email.

SaaS needs protection -- and Spanning just works!

Reviewed on 03/10/2018
Richard T.
IT Business Growth Expert
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I've been using Spanning Backup to backup our company Google Apps since we first migrated to that platform. Even though Google provides their own backup service, it is not intuitive and so Spanning makes it very easy for me to see when my data has been backed up, and easily restore any individual emails, files or files directly. It's very simple to set up and use, and I've found the support to be excellent. What more could you want?

Pros: The peace of mind it gives me that my Google Apps data is backed up and easily restored when I need it. The fact that Spanning integrates directly into Google Apps. The great customer service I've received whenever I have a question.

Cons: The interface might do with an overhaul -- but it's certainly very useable as is.

Beware Bait and Switch!

Reviewed on 18/09/2019
Kevin H.
IT & Marketing Director
Logistics & Supply Chain, 13-50 Employees
Used the Software for: 1-5 months
Reviewer Source 
3/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We tried their backup for GSuite and although it initially took a long time to index everything it seemed to work as expected. We then bought a couple licenses, but when reviewing the settings found that the team drive backup disappeared and it said to email support. We emailed support and they said "To have Team Drive Backup enabled for your domain, we ask that you have at least 90 percent of your users licensed with Spanning." which doesn't make sense for our business since most of our users are very light email-only users. Nowhere is this requirement documented in their terms, quotes, faq, master service agreement, service level agreement, "definitive guide to backup for gsuite" or administrator's guide.

Pros: Software can do what it says, and setup is fairly straight forward, but beware you are likely to get caught without backups when you need them most!

Cons: Google Team Drive Backup is enabled during the trial but after you purchase they disable it on you without warning.

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