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What is ResMan?

ResMan is the top choice in multifamily and affordable housing real estate. Our platform delivers tailored, seamless solutions for your specific needs. With open, scalable architecture and comprehensive features, ResMan simplifies property management. Benefit from dedicated support, easy implementation, and a user-friendly interface that boosts efficiency. Elevate your property management with ResMan, where innovation meets practicality for success in the competitive real estate landscape.

Who Uses ResMan?

ResMan is a property management tool built for multifamily & affordable housing operators, which provides robust operational, accounting, and marketing features and solutions for users and investors.

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Reviews of ResMan

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.4
Features
4.5
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Becky
Becky
Vice President in US
Verified LinkedIn User
Real Estate, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Easy, convenient

5.0 4 years ago

Pros:

I love that I can get an easy overview of my entire portfolio. The dashboard is useful, the reports are great and the software is very intuitive. There is an easy flow between products and everything is included in the monthly price.

Cons:

I would like better reporting for excluded units

Erica
Leasing in US
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

ResMan

5.0 8 months ago

Pros:

Love the thorough reporting Payment processing is easier than ever Support is always very responsive with appropriate timing

Cons:

The onboarding process was undesirable.. we had to basically manually onboard ourselves after the transfer, with most of our questions going unanswered. Our rep, [sensitive content hidden], couldn't really answer anything and would just point us to the knowledge center every time, even though we had exhausted that option already. She would then just put in a support ticket, which was nothing we couldn't do ourselves. Maybe just a more hands on rep for onboarding clients would be helpful!! Other than that, I love the software and am happy with the reports, and accounting abilities.

ResMan Response

6 months ago

Hello Erica, thank you so much for taking the time to review ResMan. We're glad to hear that the platform's reporting, payment, and accounting functionality are user-friendly and our support team has been able to help you with any issues you've come across. I'll be sure to share your additional feedback regarding your onboarding experience with the team to help improve in the future. Thank you for sharing your insights with us. Have a fantastic day!

Michael
Operations Specialist in US
Real Estate, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Getting Better, but not there yet

3.0 6 years ago

Comments: Overall, I think ResMan is TRYING to get in the game, but I wish it could happen a little(or a lot) quicker. Our account rep and support team are always great, they really do try their best to make all of our Property Management Softeware dreams come true.
I REALLY want to love ResMan, I am hopeful that the future will show some drastic improvements!

Pros:

It is somewhat easy to use, the dashboard is attractive and doesn't look sterile and cold like OneSite. The support team needs to be larger, but the team they have definitely does their best to react quickly and puts in requests for enhancements when we can not be helped. They are always friendly and upfront on what is coming and what they are trying to improve.

Cons:

Too much double work, for instance to add lease term options you must add the property to the lease terms desired under Admin, Settings AND add the lease term under Property, Unit Type. As an Admin that the Regionals/Site Team depend on it is imperative that requests be taken care of swiftly and almost every task in ResMan requires an absorbent amount of time on the back end. Easy Lease, there is nothing easy about this.... from the set up to the use at the site level. Entarata has been my favorite with inline applications/leasing as far as ease of use and customer experience. Real Page wins over ResMan in this area as well. It feels like the software was designed by out of industry people, alot of things just don't make sense. For example if you want to require that applicant's enter their email address to complete the application(which OF COURSE this should be a required field when you are using online lease forms/apps) you can not exclude non-lease holders or children. Everyone in the household has to have an email entered....

ResMan Response

6 years ago

Hi Michael. Thank you for your review. Everyone at ResMan loves First Choice. We'll be reaching out to you directly to address your concerns. We have some great stuff around the corner that should put a smile on your face. We're working hard to make it the best software you'll ever use. Please always feel free to reach out...we're here to help. --Dennis Behrman, SVP of Marketing

SHAUN
Regional Supervisor in US
Commercial Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

I love Resman

5.0 3 months ago

Pros:

very user friendly, love the training links

Cons:

wish I would have known about this software years ago

Billi Jo
COO in US
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Biggest Fan

5.0 8 months ago

Comments: From my Rep on day 1 to the current state of my portfolio my overall experience has been great.

Pros:

Having been in the industry for 25 yrs and worked on various Property Management Software solutions, I am forever a lover of all things ResMan!

Cons:

I would like to see an app for users. Signing in can be a hassle.

ResMan Response

6 months ago

Hello Billi Jo, thank you so much for taking the time to review ResMan. We're glad to hear that we're the platform of your choice among other alternatives on the market. We're happy that its been a positive experience working with us at ResMan! I'll be sure to share your additional feedback with the team to help improve the experience in the future. Thank you for sharing your insights with us. Have a fantastic day!