---
description: Discover the benefits and disadvantages of Agile CRM.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Agile CRM Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Agile CRM](/software/135148/agile-crm)

# Agile CRM

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> Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
> 
> Verdict: Rated **4.1/5** by 524 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Agile CRM?

Small to medium size businesses that require sales, marketing and service automation

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 524 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Agile CRM
- **Location**: HYDERABAD, India
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$8.99
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: FREE (10 Users)&#10;Starter: $14.99/month ($.99/month paid annually or $8.99/month paid each 2 years) &#10;Regular: $49.99/month ($39.99/month paid annually or $29.99/month paid each 2 years) &#10;Enterprise: $79.99/month ($64.99/month paid annually or $47.99/month paid each 2 years)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Italian, Portuguese, Russian, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- A/B Testing
- Activity Dashboard
- Alerts/Notifications
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Campaign Scheduling
- Catalog Management
- Channel Management
- Click Tracking
- Communication Management
- Contact Management
- Customer Database
- Email Management
- Email Tracking
- Engagement Tracking
- Inbox Management
- Interaction Tracking
- Knowledge Management
- Leaderboards
- Marketing Automation
- Mass Texting
- Mobile Optimization
- Multi-Account Management
- Multi-Campaign
- Performance Metrics
- Post Scheduling
- Power Dialer
- Predictive Dialer
- Project Planning/Scheduling
- Project Tracking
- Reporting/Project Tracking
- Sales Activity Management
- Scheduled Messaging
- Self Service Portal
- Sentiment Analysis
- Signature Creation
- Signature Management
- Support Ticket Management
- Task Editing
- Task Management
- Team Management
- Time Tracking
- Time on Site Tracking
- Usage Tracking/Analytics
- User Interaction Tracking

... and 94 more features

## Integrations (34 total)

- Adobe Commerce
- ClickDesk
- CreateForm
- Drupal
- Drupal Commerce
- FreshBooks
- FullContact
- Gravity Forms
- Help Scout
- Joomla
- JoomlaLMS
- Leadpages
- LinkedIn for Business
- LiveHelpNow
- Meta for Business

... and 19 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software)
- [Gamification Software](https://www.capterra.co.uk/directory/30911/gamification/software)
- [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software)
- [Campaign Management Software](https://www.capterra.co.uk/directory/30012/campaign-management/software)
- [Call Tracking Software](https://www.capterra.co.uk/directory/30901/call-tracking/software)

## Alternatives

1. [Jira](https://www.capterra.co.uk/software/19319/jira) — 4.4/5 (15312 reviews)
2. [Asana](https://www.capterra.co.uk/software/120550/asana-pm) — 4.5/5 (13547 reviews)
3. [monday.com](https://www.capterra.co.uk/software/147657/monday-com) — 4.6/5 (5726 reviews)
4. [Clockify](https://www.capterra.co.uk/software/169607/clockify) — 4.8/5 (9235 reviews)
5. [Trello](https://www.capterra.co.uk/software/1010321/trello) — 4.5/5 (23487 reviews)

## Reviews

### "Comprehensive and professional CRM\! Welcome to Agile\!" — 5.0/5

> **Marko** | *6 October 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Probably one of the best affordable CRM solutions. Agile CRM is 100% secure, as everything is feature rich and well packed. We had our small teams collaborating effectively and the costs were reduced. The points that Agile CRM recahes are untouchable: retrospectives for example. Unique and absolutely CRM that we will use a a paid version - yes, it is that great.&#10;Customer support is amazing amd we had queries sorted in less than 24hrs. All tasks sorted and we actually made profit using it, unparalleled task management being the top feature.
> 
> **Cons**: Not many aspects, beside a relatively steep learning curve (for non tech people) but the knowledge bade is comprehensive and customer support really useful.
> 
> We had an amazing experience, for the past 4 years, we managed to keep track.and keep organised and more importantly focused.on what really matters: segmented and logical information. All thanks to Agile and its features.

-----

### "excellent product" — 5.0/5

> **lisa** | *3 June 2024* | Staffing & Recruiting | Recommendation rating: 10.0/10
> 
> **Pros**: its really straight forward and very user friendly and allows me to keep on top of all my campaigns
> 
> **Cons**: none this is an excellent product that i would definitely recommend

-----

### "Agile CRM Makes Work Easier for Us" — 5.0/5

> **Carla** | *1 May 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Agile CRM has been a reliable solution for customer relationship management.&#10;I like the effectiveness of Agile CRM.
> 
> **Cons**: Agile CRM is flawless.&#10;No issues when using Agile CRM.

-----

### "All‑in‑one CRM with built‑in task and team tools." — 5.0/5

> **Farman** | *27 November 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Agile CRM combines contact management, lead tracking, and task management, making it easy to tie follow‑ups and activities directly to deals and contacts for a dev-focused company like SoftWeb PK. The value for money is attractive, too, with a free tier for small teams and comparatively low entry pricing on paid plans that add automation and more advanced features.​
> 
> **Cons**: Many users mention glitches, slowdowns, and other issues with automations or integrations from time to time, which get irritating when relying on the platform for everyday sales and support.
> 
> Well-configured, Agile CRM centralizes leads, tasks, and collaboration to make sure developers, sales, and support are on the same page regarding client history and next steps to avoid dropped follow-ups and miscommunication. This unified view helps teams move faster on opportunities and maintain better relationships without juggling multiple separate tools.

-----

### "Useful program with some flaws" — 4.0/5

> **Caleb** | *17 September 2025* | Design | Recommendation rating: 6.0/10
> 
> **Pros**: I liked the ability to have revision control and the ability to have multiple people working on a large assembly at one time, which updates. It does a great job keeping a history of all the tasks and allowing you to go back to an older design.
> 
> **Cons**: It is not a very intuitive program, and it is pretty clunky to use. Once you learn the tricks, it gets better, but there are still a few things that don't make sense. For example, I feel like the ability to check a part in and out without it being on a DFCT seems very strange to me.
> 
> Overall, I am happy with my experience, and it is a useful program. I use it every day, and once you get the hang of the workflow, it is pretty helpful.

-----

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## Links

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