--- description: Discover the benefits and disadvantages of FareHarbor. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FareHarbor Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Online Booking Systems](/directory/20032/reservations/software) > [FareHarbor](/software/135106/fareharbor) # FareHarbor Canonical: https://www.capterra.co.uk/software/135106/fareharbor Page: 1 / 47\ Next: [Next page](https://www.capterra.co.uk/software/135106/fareharbor?page=2) > All-in-one booking software for tours, activities, rentals and attractions, with payments, distribution, reporting and 24/7 support. > > Verdict: Rated **4.7/5** by 1132 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses FareHarbor? Tour, activity, rental and attraction operators from local businesses to enterprise operations, including boat tours, charters and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1132 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: FareHarbor Holdings - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$0.01 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: The software and suite of marketing services are free for the client. Their only fee is the credit card rate of 1.9% + 30 cents. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, German, Irish, Italian, Norwegian, Portuguese, Spanish, Swedish - **Available Countries**: Australia, Canada, Germany, Mexico, Netherlands, New Zealand, Spain, United Kingdom, United States ## Features - Alerts/Notifications - Automated Scheduling - Barcode/Ticket Scanning - Booking Management - Booking Notes - CRM - Calendar Management - Customer Data Management - Customer Support - GDS/OTA Integration - Group Reservations - Mobile Access - Online Booking - Online Payments - Package Creation - Payment Processing - Pricing Management - Promotions Management - Reporting & Statistics - Reserved Seating - Resource Management - SMS Messaging - Vendor Management - Website Integration - Website Management ## Integrations (13 total) - Fotaflo - Google Ads - Google Analytics 360 - Google Calendar - Meta for Business - Olark - Podium - Smartwaiver - Sojern Traveler Platform - Squarespace - Stripe - WordPress - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online Booking Systems](https://www.capterra.co.uk/directory/20032/reservations/software) ## Related Categories - [Ticketing Systems](https://www.capterra.co.uk/directory/30039/ticketing/software) - [Tour Operator Software](https://www.capterra.co.uk/directory/20033/tour-operator/software) - [Appointment Scheduling Software](https://www.capterra.co.uk/directory/30757/appointment-scheduling/software) - [Online Booking Systems](https://www.capterra.co.uk/directory/20032/reservations/software) - [Visitor Management System](https://www.capterra.co.uk/directory/10020/visitor-management/software) ## Alternatives 1. [Booqable](https://www.capterra.co.uk/software/138689/booqable) — 4.8/5 (1195 reviews) 2. [Hostaway](https://www.capterra.co.uk/software/152433/hostaway) — 4.8/5 (1623 reviews) 3. [Lodgify](https://www.capterra.co.uk/software/131924/lodgify) — 4.5/5 (1311 reviews) 4. [Eventbrite](https://www.capterra.co.uk/software/114949/eventbrite) — 4.6/5 (5830 reviews) 5. [OpenTable](https://www.capterra.co.uk/software/17313/opentable-for-restaurants) — 4.7/5 (1322 reviews) ## Reviews ### "Exorbitant fees we couldn't pass on with a clear conscience." — 3.0/5 > **Mark** | *16 February 2025* | Health, Wellness & Fitness | Recommendation rating: 2.0/10 > > **Pros**: Full-featured with abundant OTA linking. > > **Cons**: Exorbitant fees that we couldn't with clear conscience pass on to customers. > > After a somewhat rocky trial experience things did work and the system was obviously comprehensively featured. We decided that the 6% booking fee was way to much though and would've meant our average customer paying £9 in fees. Added that Fareharbor would make £10,000/year or more providing their booking system to us - didn't seem like a realistic price. ----- ### "From very satisfied to totally dissapointed" — 1.0/5 > **Camilo** | *22 October 2024* | Consumer Services | Recommendation rating: 0.0/10 > > **Pros**: Customer service WAS very good, and commission rates WERE fair (Past tense) > > **Cons**: They seem completely uninterested in keeping customers. Now, they seem more interested in finding creative ways to destroy small businesses. > > I've been using Fareharbor for 6 years, and I must say I have passed from being a very satisfied customer to being totally dissatisfied. I am highly disappointed with FH in general, particularly the decreasing quality of customer service, the extra charges for pretty much everything, the commission fees, and the incredibly outrageous prices on the FH websites you are planning to charge. I would never recommend your services to a friend or colleague. I hope whoever reads this review avoids this company at all costs. ----- ### "Great software" — 5.0/5 > **Dustin** | *8 May 2025* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: I like how you can do everything in the backend, reports, inventory, taxes. It allows you to look at future bookings and see future sales. > > **Cons**: The training was not the best. But when you do need help the majority of the time there customer service is great. > > Overall the company has been great for us, especially getting us through our growing pains. ----- ### "Today we were surprised it did work" — 5.0/5 > **Peter** | *9 September 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The customer profile section has been fine. FareHarbor does collect all reservations in one place (which is nice) unlike the other platform that usually just breaks. My finance team continues to whine about KLOOK API being non-existent. We were also shocked that customer calendar worked this morning and didn't crash on us. > > **Cons**: Transition for our farm was complete trash and Fare Harbor failed to deliver on their promises. Every time an agent attempts to use a booking.com Europe zip code it will freeze and cause Square to fail. > > We're glad the double booking stopped but now our day is filled with nothing but cancelling guests when they call upset. We really need a feature that allows us to mark if the room is clean or dirty. Waivers processed through the web are still a miracle and process without freezing everything as long as customers are smart enough to sign them. ----- ### "Fareharbor" — 2.0/5 > **Kevin** | *9 March 2026* | Architecture & Planning | Recommendation rating: 5.0/10 > > **Pros**: FareHarbor is very easy to use and makes managing bookings much more organized. The interface is straightforward, which makes it simple to check reservations, update schedules, and keep track of customers without confusion. I also liked how everything is centralized in one place, which saves time compared to juggling multiple systems. Another great feature is the automated confirmations and reminders sent to customers—it helps reduce no-shows and keeps everyone informed. Overall, the platform is reliable and makes day-to-day operations smoother for businesses that rely on scheduling and reservations. > > **Cons**: One of the biggest issues I encountered was how long certain processes take compared to what you would expect from a modern booking and management platform. Tasks that should be simple and quick often take far longer than necessary, which creates unnecessary stress when you’re trying to plan or manage something important. When you rely on a system to coordinate schedules or bookings, time matters, and the delays I experienced made the platform feel unprofessional. Another issue is the overall communication and transparency. When problems arise or something takes longer than > > My experience with FareHarbor has been frustrating and disappointing. From a user’s perspective, the platform feels inefficient and poorly designed when it comes to respecting people’s time. One of the biggest issues I encountered was how long certain processes take compared to what you would expect from a modern booking and management platform. Tasks that should be simple and quick often take far longer than necessary, which creates unnecessary stress when you’re trying to plan or manage something important. When you rely on a system to coordinate schedules or bookings, time matters, and the delays I experienced made the platform feel unprofessional. Another issue is the overall communication and transparency. When problems arise or something takes longer than expected, there isn’t always clear information about what is happening or how long things will take to resolve. That lack of clarity makes it difficult to trust the system, especially when your time and personal plans are involved. What disappointed me the most is how these issues affect real life. Time spent dealing with delays and confusion is time taken away from family, responsibilities, and peace of mind. A platform like this should make things easier, not add extra frustration. FareHarbor has potential as a service, but based on my experience it needs significant improvement in efficiency, communication, and respect for users’ time. Until those issues are addressed, it’s hard for me to recommend it to others. ----- Page: 1 / 47\ Next: [Next page](https://www.capterra.co.uk/software/135106/fareharbor?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/135106/fareharbor) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data