Fastrax

by Ergos Software Solutions

Who Uses Fastrax?

Ergos Software Inc. essentially targets the entire service industry; anything from plumbing, HVAC, Electrical, New Construction, and many more.

What Is Fastrax?

Ergos Software Inc. is a custom all-in-one service software solution that was designed to fulfill the needs of the service industry. Whether it be HVAC, Plumbing, Electrical, New Construction, etc. - We are completely customizable and can be tailored to meet your specific business needs. Ergos delivers fully automated cutting edge technology to help drive company revenue and growth, while still managing to maintain a constant relationship with customers.

Fastrax Details

Ergos Software Solutions

http://www.ergos-software.com/

Founded 1986

Fastrax Pricing Overview

Fastrax does not have a free version but does offer a free trial.

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Fastrax video
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Free Version

No

Free Trial

Yes

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Online

Fastrax Features

Cleaning Company Software
Billing & Invoicing
Customer Database
Dispatch Management
Job Management
Mobile Access
Quotes/Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management
Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Online Time Clock
Payment Collection in the Field
Quotes/Estimates
Routing
Scheduling
Service History Tracking
Work Order Management
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Management
Job Management
Mobile App
Quotes/Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Billing & Invoicing
Contract Management
Customer Database
Inventory Control
Job Management
Mobile Access
Routing
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes/Estimates
Recurring Appointments
Routing
Scheduling
Work Order Creation

Fastrax Reviews for UK Users

Showing 4 of 4 reviews

Overall
5/5
Ease of Use
4.8/5
Customer Service
5/5
Features
Value for Money
Trent P.
Technician
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    Unrated
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 06/10/2015

"Technician Tablets are great!"

Comments: I am thoroughly satisfied with how flawlessly the tech tablets work in sync with the office staff. I am able to dispatch, arrive, and close out my own calls. The tablets allow for constant communication between me as a tech and all office personnel. The tech app itself comes with a presentation tool to help land more sales, along with an option to attach images of before/after work performed. Overall, a seamless product! highly recommend.

  • Reviewer Source 
  • Reviewed on 06/10/2015
Mason R.
CEO
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    Unrated
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 01/09/2015

"Affordable Software Solution"

Comments: We truly did get a small business price for a software that met all our business needs. The seamless integration allowed for all our data to be converted and our business to be up and running on Ergos in a matter of just two weeks. Best part about it, is our ability to request just about any custom work and have our needs met within days. Great product, definitely recommend for small and large businesses.

  • Reviewer Source 
  • Reviewed on 01/09/2015
Leslie B.
Office Manager
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    Unrated
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 03/06/2015

"Very Happy with Fastrax"

Comments: Working with Ergos has been a really awesome experience for us!!!
It has been a much easier integration than expected.
We are excited because It is cloud based , with real time interaction with our Techs.
It is very user friendly and easy to use. Also the customer service has been excellent.
We are able to ask questions and get immediate answers.

  • Reviewer Source 
  • Reviewed on 03/06/2015
Kyle W.
CFO
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    Unrated
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 03/06/2015

"Awesome people great product"

Comments: They have always gone above and beyond and been very patient with me. Thanks team for being there!

  • Reviewer Source 
  • Reviewed on 03/06/2015