Fastrax

by Ergos Software Solutions

5 / 5 4 reviews
Fastrax

Popular Products


Who Uses This Software?

Ergos Software Inc. essentially targets the entire service industry; anything from plumbing, HVAC, Electrical, New Construction, and many more.

Average Ratings

4 reviews
  • Overall 5 / 5
  • Ease of Use 5 / 5
  • Customer Service 5 / 5
  • Features
  • Value for Money

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Installed - Mac
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Online

Vendor Details

  • Ergos Software Solutions
  • http://www.ergos-software.com/
  • Founded 1986

About Fastrax

Ergos Software Inc. is a custom all-in-one service software solution that was designed to fulfill the needs of the service industry. Whether it be HVAC, Plumbing, Electrical, New Construction, etc. - We are completely customizable and can be tailored to meet your specific business needs. Ergos delivers fully automated cutting edge technology to help drive company revenue and growth, while still managing to maintain a constant relationship with customers.

Fastrax Features

  • Billing & Invoicing
  • Client Management
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Mobile Access
  • Payroll Management
  • Quotes / Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management
  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management
  • Billing & Invoicing
  • Customer Database
  • Dispatch
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Asset Tracking
  • Billing & Invoicing
  • Calibration Management
  • Inventory Management
  • Key & Lock Management
  • Mobile Access
  • Predictive Maintenance
  • Preventive Maintenance
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Call Centre Management
  • Contract Management
  • Customer Database
  • Inventory Control
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Computer Aided Dispatch
  • Customer Database
  • Emergency Dispatch
  • Fuel Management
  • Mileage Tracking
  • Order Management
  • Routing
  • Scheduling
  • Vehicle Tracking
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Preventive Maintenance
  • Quotes/Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Work Order Creation

Fastrax Most Helpful Reviews

Technician Tablets are great!

Reviewed on 06/10/2015
Trent P.
Technician
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: I am thoroughly satisfied with how flawlessly the tech tablets work in sync with the office staff. I am able to dispatch, arrive, and close out my own calls. The tablets allow for constant communication between me as a tech and all office personnel. The tech app itself comes with a presentation tool to help land more sales, along with an option to attach images of before/after work performed. Overall, a seamless product! highly recommend.

Affordable Software Solution

Reviewed on 01/09/2015
Mason R.
CEO
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: We truly did get a small business price for a software that met all our business needs. The seamless integration allowed for all our data to be converted and our business to be up and running on Ergos in a matter of just two weeks. Best part about it, is our ability to request just about any custom work and have our needs met within days. Great product, definitely recommend for small and large businesses.

Very Happy with Fastrax

Reviewed on 03/06/2015
Leslie B.
Office Manager
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: Working with Ergos has been a really awesome experience for us!!!
It has been a much easier integration than expected.
We are excited because It is cloud based , with real time interaction with our Techs.
It is very user friendly and easy to use. Also the customer service has been excellent.
We are able to ask questions and get immediate answers.

Awesome people great product

Reviewed on 03/06/2015
Kyle W.
CFO
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: They have always gone above and beyond and been very patient with me. Thanks team for being there!

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