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What is Zoho Invoice?

Zoho Invoice is a simple, easy to use invoicing software which helps you to track time, create customised invoices and get paid online faster. It lets you manage your receivables and collaborate with your clients and colleagues. Save time by automating recurring invoices, payment reminders and send thank you notes. With iOS and Android apps, stay in touch with your business from anywhere.

Who Uses Zoho Invoice?

Zoho Invoice is the perfect invoicing tool for freelancers and small business owners. It caters to the needs of every size of business, especially small businesses.

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Reviews of Zoho Invoice

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.6
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
77%
4
19%
3
3%
2
1%
Julieanne
Julieanne
Owner in US
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great value

5.0 4 years ago

Comments: Overall I love Zoho Invoice simply because of how effectively they automate the process of sending invoices and collecting payment. It saves me so much time every month and is worth every penny.

Pros:

I needed an invoicing system that could send recurring invoices. I was spending too much time every month manually creating invoices, and would often send them out late, which meant I'd get paid late. Of all the options I researched (there were a lot) Zoho had the most features for the lowest price. Set up was easy, and they keep adding new features that are included with my subscription. They even have automatic reminder emails you can have sent to clients who are late in paying. This happens so often in my industry, that this feature has actually helped me collect my payments faster, without me having to spend time trying to get paid. I also love that as my business grows, Zoho has so many other products that I could add to my Zoho dashboard. I've also noticed that most of the other 3rd party programs I use have options to connect to Zoho.

Cons:

Their customer support is a bit slow. There's a new feature they've rolled out that I'd like to use, but there's not much documentation about it. I reached out a few days ago for help and still haven't heard back. It would be nice if step by step instructions were easy to find for their new features.

Zoho Response

4 years ago

Hi Julieanne, Thank you for taking the time to review us! We're glad to hear you were able to streamline your invoicing and payment collection processes. Regarding your feedback on the documentation, it would be very helpful if you could share more details. Please feel free to drop an email to [email protected] Regards, Harikrishna The Zoho Invoice Team

Nitin
Nitin
Senior Graphics Designer in India
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Easy to create and deploy with other zoho softwares and professional invoicing and accounting

4.0 last year

Comments: Entirely, I am pretty much pleased with the features and their UI. Although, they have some limitations in the case of templates overall they provide quick small-business invoicing that looks professional. If you're looking for an advanced invoicing tool for a big client then this tool is not that efficient but for small clients, it worked best for me.

Pros:

I loved their graphical interface which helped me to create my first invoice professionally with client details. I have updated my logo and address along with tax and discount. I can be able to edit templates where I can add colors and change fonts in invoices.Most prominently I have used their project cost tracking where I can be able to generate invoices that include working hours, costs incurred during that project, and overall costs.

Cons:

Even if I can be able to edit templates but is partial and doesn't allow everything to get changed like I can't be able to resize my signature image or logo. That's a little downside for me while using this tool.And their support team is a little slow in response, it took 1 hour to just respond to my hello message.

Daniela
Director in South Africa
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Truly a free no limitation product

5.0 last month New

Pros:

Its user friendly, customization is on the next level and i can integrate it with my card machine to accept payments online

Cons:

Nothing that I have found that I do not like

Nicholas
Director Of Operations in US
Real Estate, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

good software - some useful features

3.0 5 years ago

Comments: Overall it got the job done with creating invoices but we ultimately cancelled the subscription. It was too expnesive for what it was and we just started doing invoices through Word or Excel. If you have the entire suite I could see why some businesses love and succeed with Zoho.

Pros:

we used this software mostly to create intercompany and corporate invoices to vendors. I liked how you can set them up on a recurring basis, customize recipients and the look of the invoice and that you could access on your mobile device.

Cons:

didn't integrate with our main accounting software so it was a lot of double entry. I also didn't like how every part of Zoho was a different section and product and price. For just Zoho invoice it was expensive and confusing for some users, being unable to use other parts of the system

Zoho Response

5 years ago

Dear Nicholas, Thanks for taking the time to share your feedback. We understand that you felt the product to be expensive and that some of your users found it could be more intuitive. Sorry about that. If you are ready to give us a chance, we are happy to schedule a call, know your requirements and suggest the best plan. We believe the import/export functionalities and our REST APIs could help you with pushing the data to your accounting platform. Just drop an email to [email protected] and we shall get in touch with you. We would love to have you back with us! Regards, Harikrishna The Zoho Invoice team

Siraj
General Manager in Iraq
Environmental Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Atmosphere Company

5.0 3 months ago

Comments: We are new but we are satisfied in the using Zoho.

Pros:

Easy to use when we prepare an invoice for the client

Cons:

different format and template needed to use when we prepare an invoice for the client