--- description: Discover the benefits and disadvantages of Slack. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Slack Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/30798/sales-enablement/software) > [Slack](/software/135003/slack) # Slack Canonical: https://www.capterra.co.uk/software/135003/slack Page: 1 / 969\ Next: [Next page](https://www.capterra.co.uk/software/135003/slack?page=2) > Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features. > > Verdict: Rated **4.7/5** by 24185 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Slack? Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 24185 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Slack - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$8.75 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more ## Features - Access Controls/Permissions - Activity/News Feed - Audio Calls - Audio Capture - Calendar Management - Call Routing - Chat/Messaging - Chatbot - Collaboration Tools - Commenting/Notes - Communication Management - Discussions/Forums - Document Management - Drag & Drop - Employee Directory - Encryption - Feedback Management - File Sharing - Full Text Search - Knowledge Base Management - Live Chat - Meeting Management - Member Directory - Messaging - Mobile Access - Moderation - Multi-Channel Communication - Multi-User Collaboration - Multiple Data Sources - Notes Management - Presentation Streaming - Private Chat - Real Time Synchronisation - Real-Time Chat - Real-time Consumer-facing Chat - Recording - Remote Access/Control - Remote Support Software - Reporting/Analytics - Scheduling - Screen Capture - Screen Recording - Search/Filter - Surveys & Feedback - Task Management - Transcripts/Chat History - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing ... and 14 more features ## Integrations (188 total) - 5pm - Aha\! - Airbrake - Aircall - Airtable - Amplitude - Any.do - AppSignal - Asana - Assembla - Automile - Azuqua - AzureDesk - Baremetrics - Beanstalk ... and 173 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Sales Enablement Software](https://www.capterra.co.uk/directory/30798/sales-enablement/software) ## Related Categories - [Sales Enablement Software](https://www.capterra.co.uk/directory/30798/sales-enablement/software) - [Sales Engagement Platform Software](https://www.capterra.co.uk/directory/32195/sales-engagement-platform/software) - [Screen Recording Software](https://www.capterra.co.uk/directory/31975/screen-recording/software) - [Content Collaboration Software](https://www.capterra.co.uk/directory/32935/content-collaboration/software) - [Internal Communication Software](https://www.capterra.co.uk/directory/31543/employee-communication-tools/software) ## Alternatives 1. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5308 reviews) 2. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (1002 reviews) 3. [Microsoft Teams](https://www.capterra.co.uk/software/168668/microsoft-teams) — 4.5/5 (11134 reviews) 4. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17674 reviews) 5. [Google Meet](https://www.capterra.co.uk/software/176572/google-hangouts) — 4.5/5 (12164 reviews) ## Reviews ### "Slack ain’t slacking in the features" — 5.0/5 > **Verified Reviewer** | *23 May 2026* | Computer Hardware | Recommendation rating: 9.0/10 > > **Pros**: I absolutely love slack, for day to day collaboration there’s nothing that comes close. From sending small and large files and general chat between teams and colleagues, its ease of use, it has everything you would need to keep your team flowing as best it can possibly be. Its pricing structure is pretty straight forward and is excellent value for money if you want to get things done properly. If there is any bugs or issues the customer support team gets straight into it and give you notifications along the way. > > **Cons**: I personally think they need to work on huddles and screen sharing as the competition has nailed this more (zoom/teams) > > Overall very good piece of software, it’s seamless as if you could be sat together in person. Its features set is unrivaled and I don’t think you could ask for more for what it does. ----- ### "Everything starts in Slack" — 5.0/5 > **Verified Reviewer** | *12 August 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Slack has gone from a chat application to a full work system where you can start most of your work from a single place using slack Apps and connections. Slackbot has also improved over the past year and is now much more relevant to todays AI world. > > **Cons**: There isn't much to not like, but I would say that the development side is very complicated and setting up an initial app for testing can be overwhelming with the options available. > > I use Slack every day and have started using it even more to track tasks, create Jira tickets and even trigger Agents to begin work. ----- ### "A fun way to communicate with your colleagues" — 4.0/5 > **Emma** | *26 January 2026* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: Slack is a free communications product, and therefore does offer great value for money. It is easy to use and implement, with customizable options, including icons, text, emojis and gifs. You can set up different channels or direct messages with different permissions to manage access. You can set your status and use icons so other users can quickly see your whereabouts. It offers instant messaging making it a useful chat tool. You are able to store and share files on Slack, with a section dedicated to files. You can get notifications or chose to silent them depending on your preference. Slack is a fun and flexible way of communicating with your colleagues. > > **Cons**: Slack does take up a fair amount of ram on my laptop, and when used in conjunction with other similar products it can become time consuming. Slack offers a huddle feature for calls but I do not like this as much as with other products, and it seems a little clunky. However some peers enjoy using this feature, making it seem less informal than a Teams call. > > My overall experience with Slack is fairly positive, I use it mostly for informal communications and short work chats with colleagues. It is a fun way to communicate and is useful for setting up specific channels to share with teams. ----- ### "Slack is a consistently solid chat application with a host of features" — 4.0/5 > **Tom** | *27 March 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I have been using Slack for years now and it has been a consistently solid messaging platform. Its ability to hook into automations has been a great ability for us. Slack is straightforward to use, great for file sharing, providing the ability for ad-hoc meetings also. > > **Cons**: I have very little in terms of complaints with Slack. It does exactly what I need it to do with issue. > > Slack is a great product, virtually bug free and does everything you would expect of it. It’s available on mobile, desktop app and in a web browser ----- ### "A Flexible Tool For Fast-Paced SMEs" — 4.0/5 > **Verified Reviewer** | *30 July 2026* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10 > > **Pros**: It's good for segmenting workspaces company-wide (from ops to sales to directors) and very easy to use. it gives a good instant channel for file sharing and meeting outside traditional channels. definitely adds to business efficiency with the chat and file sharing functions. > > **Cons**: Not much to be honest, it functions exactly as we need it to as an SME- providing a channel that we've set up as cross team or for each team as appropraite. it gives a lot of flexibility. > > Really quite positive, it's added a lot of flexibility and functionality to our day-to-day communications and file sharing. ----- Page: 1 / 969\ Next: [Next page](https://www.capterra.co.uk/software/135003/slack?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/135003/slack) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data