--- description: Discover the benefits and disadvantages of Slack. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Slack Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/30798/sales-enablement/software) > [Slack](/software/135003/slack) # Slack Canonical: https://www.capterra.co.uk/software/135003/slack Page: 1 / 967\ Next: [Next page](https://www.capterra.co.uk/software/135003/slack?page=2) > Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features. > > Verdict: Rated **4.7/5** by 24146 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Slack? Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 24146 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Slack - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$8.75 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more ## Features - API - Access Controls/Permissions - Activity/News Feed - Audio Calls - Audio Capture - Calendar Management - Call Routing - Chat/Messaging - Chatbot - Collaboration Tools - Commenting/Notes - Communication Management - Discussions/Forums - Document Management - Drag & Drop - Employee Directory - Encryption - Feedback Management - File Sharing - Full Text Search - Knowledge Base Management - Live Chat - Meeting Management - Messaging - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Multiple Data Sources - Notes Management - Presentation Streaming - Private Chat - Real Time Synchronisation - Real-Time Chat - Real-time Consumer-facing Chat - Recording - Remote Access/Control - Remote Support Software - Scheduling - Screen Capture - Screen Recording - Search/Filter - Surveys & Feedback - Task Management - Third-Party Integrations - Transcripts/Chat History - Troubleshooting - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing ... and 14 more features ## Integrations (187 total) - 5pm - Aha\! - Airbrake - Aircall - Airtable - Amplitude - Any.do - AppSignal - Asana - Assembla - Automile - Azuqua - AzureDesk - Baremetrics - Beanstalk ... and 172 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Sales Enablement Software](https://www.capterra.co.uk/directory/30798/sales-enablement/software) ## Related Categories - [Sales Enablement Software](https://www.capterra.co.uk/directory/30798/sales-enablement/software) - [Sales Engagement Platform Software](https://www.capterra.co.uk/directory/32195/sales-engagement-platform/software) - [Screen Recording Software](https://www.capterra.co.uk/directory/31975/screen-recording/software) - [Content Collaboration Software](https://www.capterra.co.uk/directory/32935/content-collaboration/software) - [Internal Communication Software](https://www.capterra.co.uk/directory/31543/employee-communication-tools/software) ## Alternatives 1. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5298 reviews) 2. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (997 reviews) 3. [Asana](https://www.capterra.co.uk/software/120550/asana-pm) — 4.5/5 (13604 reviews) 4. [Microsoft Teams](https://www.capterra.co.uk/software/168668/microsoft-teams) — 4.5/5 (11078 reviews) 5. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17618 reviews) ## Reviews ### "Simple easy tool for work" — 5.0/5 > **Kaycee** | *3 July 2026* | Leisure, Travel & Tourism | Recommendation rating: 8.0/10 > > **Pros**: I have been using it for years and found it very handy. I can easier communicate with colleagues and share files for work > > **Cons**: Nothing much. I used some other tools but found that they are actually quite similar. I am okay with it as long as I can talk to colleagues > > I like it. It’s nothing special honestly but I like it as it’s simple to use. You don’t need complicated functions for apps like this ----- ### "Great communication software tool" — 4.0/5 > **Aneesa** | *30 June 2026* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: What I like most about Slack is that you have the ability to delete and edit messages. I also like how when you have a meeting that has started, a bar appears at the top so you can easily join the meeting that way . > > **Cons**: What I like least about Slack is that, working in a huge team is that you can easily lose things that have been sent to you. ----- ### "The very best product for team communication" — 5.0/5 > **Philipp** | *16 December 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Slack has done the work to make the most impressive and comfortable UI on the market. I am always confident that I will get notifications. I have submitted support tickets in the past and received an actual response. Speaking to single or groups of team members is made extremely easy through the product. File retention policies and file sharing is also easy to manage, and is one of the more secure means > > **Cons**: The product is expensive, given that it is offered as an add-on through the standard suite of either google or microsoft's services. > > Slack is the clear market leader in communication software. I very much like that it hasn't been flooded with chatbot-esque features, and really appreciate that each UI change they introduce is gradual and well informed. ----- ### "Central core of all our company discussion and knowledge" — 5.0/5 > **Jon** | *20 November 2025* | Design | Recommendation rating: 10.0/10 > > **Pros**: We have been using Slack since 2016 and it has become indispensible as the main source of all company knowledge and discussion over this time. We use Google Workspace and we first starting using Slack as there was comparative product as part of the their product suite and we still have no plans to get rid as Google Chat isnt even anywhere comparable with the Slack experience. Often we have to use Teams as its dictated by some of our clients and our employees hate this when they have to use Teams. We using it for DM's, group chat and project discussion and also allows us to easily share files with each other and we have confgured a number of connected apps and workflows. It is a very stable service that keeps our business running that is easy to use and has great customer support. Surprisingly it is great value for money considering the years of data and discussion we are able to archive and keep at hand within the platform. > > **Cons**: I don't have many bad things to say about using Slack but the standout for me is prob the fact that it's not as tightly integrated as their main competitor, Teams. Teams is a combined product for video conferencing and team discussion. However we need to bolt on Zoom to make this a comparable product. This does mean we are using two best in class pieces of software but this does make things much expensive than a simple Microsoft subscription. > > Our team loves Slack and it is one of the applications they truly love using every day especially with the amount of time they spend using it. If it was difficult to use they would hate using it and be searching for alternative ways of communicating. ----- ### "Slack ain’t slacking in the features" — 5.0/5 > **Verified Reviewer** | *23 May 2026* | Computer Hardware | Recommendation rating: 9.0/10 > > **Pros**: I absolutely love slack, for day to day collaboration there’s nothing that comes close. From sending small and large files and general chat between teams and colleagues, its ease of use, it has everything you would need to keep your team flowing as best it can possibly be. Its pricing structure is pretty straight forward and is excellent value for money if you want to get things done properly. If there is any bugs or issues the customer support team gets straight into it and give you notifications along the way. > > **Cons**: I personally think they need to work on huddles and screen sharing as the competition has nailed this more (zoom/teams) > > Overall very good piece of software, it’s seamless as if you could be sat together in person. Its features set is unrivaled and I don’t think you could ask for more for what it does. ----- Page: 1 / 967\ Next: [Next page](https://www.capterra.co.uk/software/135003/slack?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/135003/slack) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data