Who Uses This Software?

B2B and B2C rental businesses from diverse industries (construction, tool, party, event, furniture, AV, IT, sports, etc.) looking for a system to track online or offline orders.

Average Ratings

139 reviews
  • Overall 4.7 / 5
  • Ease of Use 4.6 / 5
  • Customer Service 4.8 / 5
  • Features 4.6 / 5
  • Value for Money 4.7 / 5

Product Details

  • Starting Price US$49.99/month
    See pricing details
  • Free Version No
  • Free Trial Yes, get a free trial
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • EZRentOut
  • http://www.ezrentout.com/
  • Founded 2011

About EZRentOut

EZRentOut is the only rental software that goes down to tracking every piece of equipment. Manage equipment rentals with POS, WebStore and customer portal. Maximize ROI by efficiently renting out gear and minimizing downtime. It's ridiculously easy to use and mobile apps allow for operations on the go.

EZRentOut Features

  • Asset Tracking
  • Barcoding
  • Billing & Invoicing
  • Customer Management
  • Inventory Management
  • Maintenance Management
  • Order Management
  • Reservations Management
  • Utilisation Reporting
  • Alerts/Notifications
  • Forecasting
  • Inventory Optimisation
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Product Identification
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Supplier Management
  • Warehouse Management
  • Backorder Management
  • Catalogue Management
  • Inventory Management
  • Order Entry
  • Order Fulfillment
  • Order Tracking
  • Recurring Orders
  • Returns Management
  • Shipping Management
  • Special Order Management
  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • Electronic Signature
  • Gift Card Management
  • Loyalty Program
  • Multi-Location
  • Restaurant POS
  • Retail POS
  • Returns Management
  • eCommerce Integration
  • Auto / Boat Rental
  • Contract Management
  • Inspection Management
  • Inventory Management
  • Late Fee Calculation
  • Maintenance Management
  • Medical Equipment Rental
  • Multi-Location
  • Online Booking
  • Rate Management
  • Recurring Rentals
  • Reservations Management
  • Scheduling

EZRentOut Most Helpful Reviews

EZRentout works well for our bins business

Reviewed on 13/12/2018
David K.
General Manager
Transportation/Trucking/Railroad, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: As mentioned above, the EZRentout team is actively working on implementing new features to enhance the product that will accommodate our needs. That is just great - I look forward to the roll-out.

Pros: This software is very easy to use and has some powerful features. The bundles are a great feature for our product offering - we rent plastic moving boxes. Standard rental period is 2 weeks that we can easily extend. Each bundle includes multiple sizes of boxes. The custom entry feature allows us to override and adjust the rental so I know there is always an easy way to include special situations (we include longer rental periods for free if the customer rents one of our larger storage containers). Refunds and voiding are easy and well documented. Tax is simple enough - although we must pay attention since we delivery to different tax jurisdictions (we have to manually select the correct tax rate). The dashboard is a nice overview of all of our activity. The email reminders are a time saver - reminding the client that the rental is ending and asking if they want to extend. We copy ourselves internally so we see the emails that each client receives - this is helpful in terms of always seeing what the customer is experiencing. We send the customer a "please review us" email automatically when we close out the rental - works well.

Cons: I have spoken at length the development team about adding addition functionality so we can use EZRentout for our main business - portable storage container rentals. The main shortcoming is the lack of a simple clean process to show all transactions on a single report - we work with insurance companies and they need to see a consolidated report of all charges (many months of rent, delivery charges, pick up charges). EZRent out needs to let the user modify an active order to add additional services that were not anticipated in the original order (like move the container to the warehouse). We have conveyed our requirements to the EZRentout team and we were told that they are actively working on a solution to our needs. I look forward to the implementation of these features so we can eliminate our other rental software subscription and use just one vendor.

Vendor Response

by EZRentOut on 10/01/2019

Hi David, thank you for submitting an in-depth review for EZRentOut. We're glad to hear about your experience with EZRentOut and how it is helping you in renting out your plastic moving boxes more efficiently.

Yes, the EZR development team was actively working on the requirements you conveyed and have successfully deployed them. Now you can modify an order from anywhere, anytime from the original order. Furthermore, I have forwarded your feedback regarding our consolidated reports to the product team and they will get back to you soon. If you have any further questions or concerns, please feel free to reach out to our support team at [email protected]

Powerful Platform for Stress-Free Rentals

Reviewed on 11/11/2018
Ariyan B.
POS Lead, Terminal Solutions
Financial Services, 1,001-5,000 Employees
Used the Software for: 1-5 months
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I have a clear data feed that provides both broad and deep-dive analytics with full control of each move or action taken by staff, clients and the assets themselves which is exceptionally powerful. Great Work!

Pros: Easy to understand and navigate with a thorough training resource. The on page terms and guidance panel is amazingly powerful and really helps cut down the learning time. Great for maintaining a structured asset management process with safeguards for client, asset and staff permissions. The valuation, repair and service states are excellent!

Cons: The standard price tier should at least allow paypal for digital payments. Not having an option for clients to submit payments via at least one online portal reduces the effectiveness of the application. I understand why this is a feature restricted to the plus package for value reasons, but I feel leaves the end user to choose between automatically upgrading to a higher cost plan or setting up an external processing method such as sending payment links via an external mail service. Ultimately this adds more friction to the EZRentOut setup process as payments are a KPI that should be easy to identify from an analytics standpoint it would be cumbersome to keep records both in EZRentOut and an additional platform. Other than that I must say Bravo!! You and the EZRentOut Team have done an excellent job and I wish you all the best!

Vendor Response

by EZRentOut on 10/01/2019

Hi Ariyan, thank you for submitting a detailed review for EZRentOut. We're delighted to know that our product has added value to your setup and is helping you manage your assets, staff, and clients in an efficient manner.

I have forwarded your feedback regarding our payment gateways to the product team and they will be looking into it. If you have any further questions or concerns, please feel free to reach out to our support team at [email protected]

No regrets thus far!

Reviewed on 18/07/2019
June L.
Engineer
Construction, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Not many equipment rental softwares can cater to construction equipment rental industry. But this one nailed it in terms of operation processes and pricing methods. This software certainly helps to improve a company's processes by leaps. Not only the software, the support was the best we've experienced so far. Although we are located much further away from the United States and some requirements may be different, they're always willing to listen and help us. Can't wait to make use of all the features available in this software.

Cons: We know there is no one best solution for everyone because every business is different. The software is very good, and their team is constantly working on better features, which is what we really appreciate. We thought the bundle feature could be more robust in terms of its flexibility to swap items within a bundle. This would definitely be more helpful for us. It would also be good if we can have more control over the customization of the printout templates in terms of the placement of different fields and line items.

Easy to use, great support

Reviewed on 16/04/2017
Marie W.
Rental Manager
Computer Hardware, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We´re not the typical renting company, but EZRentOut has worked great. It's easy to use, with several importing and reporting options that are valuable when you're having a lot of products. They also have a fantastic support that answers quickly, are happy to help and even informs when a new feature that we asked for has been added. I definitely recommend it.

Pros: Easy to use, no need to install anything. New features are added continuously.

Cons: There have been some small bugs when working with large number of items, but the support has always been very helpful.

Vendor Response

by EZRentOut on 05/09/2017

Hi Marie, we appreciate you taking the time to review EZRentOut.

We are always working on improving customer experience of our product. I have forwarded your feedback to our technical team and they will test it in our lab. Rest assured they will get to the bottom of this issue.

If you have any further suggestions, please reach out to our support team at [email protected]

Easily Track your rental inventory

Reviewed on 15/11/2018
Verified Reviewer
Director of Marketing and Key Accounts
Retail, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We now have a dashboard that shows our available rental inventory that our sales force can see and utilize across the board.

Pros: I like that I can track costs, locations, and revenue of all our rental fleet. The interface is easy.

Cons: Adding and editing orders, pricing and customer information could be a little easier. We operate on a 2 day rental program and we are closed on weekends. EZ rent has a hard time charging correctly when we don't charge for Sundays.

Vendor Response

by EZRentOut on 22/11/2018

Hi, thank you for taking out the time to review EZRentOut. We're delighted to know that our product is making it easy for you to track your rental inventory.

I have forwarded your feedback regarding our order management module to the product team and they will be looking into it. If you have any further questions or concerns, please feel free to reach out to our support team at [email protected]

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