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United Kingdom flag Local product
Joblogic logo

Joblogic

United Kingdom flag Local product

Joblogic Overview:

What is Joblogic?

Joblogic Service Management Software enables your business to take the next step towards better efficiency, productivity and profitability. From logging quotes to accepting payments, scheduling jobs to managing assets, Joblogic connects your workforce and customers together. Our easy-to-use Mobile App allows your field workers to record job information, fill out compliance sheets, accept jobs and more. Sign Up For A Free 30 Day Trial Today!

Who Uses Joblogic?

Designed for service and maintenance companies who employ field operatives to carry out planned or reactive jobs.

Where can Joblogic be deployed?

Cloud-based
On-premise
Joblogic Software - Joblogic job scheduling
Joblogic Software - Joblogic reporting
Joblogic Software - Joblogic mobile interface
View 4 more

Overall rating

See all reviews
Based on 95 reviews
4.3 Show more details
Write a Review!

Reviews sentiment

Positive
88%
Neutral
3%
Negative
8%

Starting Price

£45.00
Per User, Per Month
Pricing plans

Free trial
Free Trial

About the vendor

  • Tracer Management Systems
  • Located in Birmingham, UK
  • Founded in 1998

Joblogic support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available Show more details

Australia, Canada, France, Germany, Ireland

Countries available

Countries where the product is available. Note: Customer support may not be accessible in that country.

  • Australia
  • Canada
  • France
  • Germany
  • Ireland
  • Norway
  • Spain
  • United Kingdom
  • United States

Languages Show more details

English

Features of Joblogic

  • Activity Dashboard
  • Alerts/Notifications
  • Asset Tracking
  • Attendance Tracking
  • Audit Trail
  • Automated Scheduling
  • Availability Management
  • Bid Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calibration Management
  • Compliance Management
  • Contact Database
  • Contract/License Management
  • Cost Estimating
  • Customer Database
  • Customer History
  • Customer Management
  • Customisable Branding
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Expense Tracking
  • Facility Scheduling
  • Fixed Asset Management
  • For Commercial and/or Industrial Electrical Contractors
  • GPS
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Online Time Clock
  • Parts Management
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Management
  • Predictive Maintenance
  • Preventive Maintenance
  • Project Tracking
  • Purchase Order Management
  • Quotes/Estimates
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Skills Tracking
  • Space Management
  • Technician Management
  • Third-Party Integrations
  • Time Off Management
  • Time Tracking
  • Timesheet Management
  • Vendor Management
  • Warranty Tracking
  • Work Order Management

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Capterra verified reviews for Joblogic

Matthew
Gas Engineer Business Owner in UK
Construction, 2–10 Employees
Used the Software for: 1-5 months
Source: SoftwareAdvice

"Has the potential to be good but its just not!!"

13 December 2024
1.0 Show more details
Overall terribly, I was hoping for an experience as good as commusoft but this software is broken and not finished
Pros:
The look of the system dashboard and their sales team
Cons:
How slow the system is, how the system talks to your accounting software is terrible. Setting up still doesn't help you. Their drag and drop jobs doesn't work. Their app is terrible and doesn't update
Reviewer Source Show more details
Sigitas
Maintenance engineer in UK
Facilities Services, 11–50 Employees
Used the Software for: 2+ years

"Joblogic review"

24 July 2025
3.0 Show more details
My overall experience with Joblogic is neutral. As a user, i liked it being simple, however issues with picture uploads and program crashing resulting in lots of time wasted, adds to the negative side of experience. As a result, our new company management decided to switch to a different software for our daily job logging and reporting.
Pros:
It is great that this software is set up in a very user friendly way. It was easy to start using it, as it was functioning in a simple and easy way. There was no need to look through user manuals.
Cons:
The most problematic thing was very slow picture upload. It was taking ages to upload images, especially if wifi signal wasn't very srong. To get images uploaded using mobile data was close to impossible. Another frustrating thing was program crashing and loosing all the entered details on the report. Entering all the details repeatedly can waste quite a lot of time.
Reviewer Source Show more details

Tracer Management Systems Response

12 August 2025

Hi Sigitas, Thank you for your review and for using Joblogic. We are pleased to hear you found the system straightforward and easy to use from the very start. We are sorry for the inconvenience you experienced with image uploads and stability. We take this feedback seriously and continue to work on improving system performance, including in environments with weaker network connections. Our team is always available to help customers optimise their setup and we would have been happy to work with you on this. Best regards, The Joblogic Team

abbie
pest control in UK
Recreational Facilities & Services, 2–10 Employees
Used the Software for: 6-12 months

"Absolutely Frustrating Experience – Avoid This Company at All Costs"

22 May 2025
1.0 Show more details
Cons:
Our experience with this system has been nothing short of a nightmare. We were sold a platform that was supposedly "perfect" for our pest control business, with promises that it would handle all our operational needs. What we got instead was a clunky, confusing interface that's nearly impossible to navigate, and a support team that clearly doesn’t understand their own product. We’ve spent countless hours—literally days—trying to get the system to perform basic tasks we were explicitly told it could handle. After finally reaching out for help, we were met with vague, unhelpful responses that showed the customer service team either didn’t understand our questions or simply didn’t care. Even worse, once it became clear the system couldn't do what we needed, they refused to offer a refund which is over £1000 The software is unusable for our business, and the time and money we’ve lost is incredibly frustrating. Do yourself a favor and steer well clear of this company. They overpromise, underdeliver, and wash their hands of any responsibility when their system fails to perform.
Alternatives Considered:
Reasons for Choosing Joblogic:
they no longer offered it in the uk so we needed to find another solution
Reasons for Switching to Joblogic: joblogic promised they could offer alot more than jobber. which was not the case
Switched From:
Reviewer Source Show more details

Tracer Management Systems Response

12 August 2025

Hi Abbie, We are sorry to hear that your experience with Joblogic has been disappointing. Our aim is always to give clear information about what the system can do and to provide helpful support throughout. We regret if you feel this was not the case. We understand how important it is for software to meet your operational needs and we are sorry that you found it difficult to use. Your comments have been shared with our management team so we can review how we communicate and support our customers in future. If you are open to it we would welcome the chance to speak with you directly to better understand the challenges you faced and explore if there is any way we can assist. Best regards, The Joblogic Team

Merdin
Director in UK
Construction, 2–10 Employees
Used the Software for: 1-5 months

"Misleading sales team, expensive and not up to the task."

24 April 2025
1.0 Show more details
We signed up with Joblogic based on a sales demonstration that clearly led us to believe the system could manage CIS internally. At no point were we told that core CIS functions would rely entirely on external accounting software like Xero—software we do not have access to. Once we discovered this post-purchase, we immediately raised concerns, but after nearly a month of back-and-forth, Joblogic failed to offer a workable solution. To make matters worse, features that were presented as standard—such as automated email reminders—turned out to be hidden behind extra-cost “Marketplace” add-ons, which was never disclosed during onboarding or sales. Despite our clear communication and good faith attempts to resolve the issue, Joblogic refused to cancel the agreement or offer a refund, even though the system provided zero usable value to our business. We had no choice but to cancel the direct debit and begin preparing legal action. I would strongly caution other businesses to get everything in writing before signing, and to be wary of vague promises made during the demo process.
Pros:
On the sales demon we liked what we were sold, but it turned out it was nothing like that.
Cons:
Complicated software, lacking basic functionalities, have to pay extra for features that other software have on default.
Alternatives Considered:
Reasons for Choosing Joblogic:
Transparent sales processes, better functionalities and easier to use.
Reasons for Switching to Joblogic: We were sold functionalities that the other product lacked, but was mis sold
Switched From:
Reviewer Source Show more details

Tracer Management Systems Response

9 May 2025

Hi Merdin, Thank you for your feedback. We’re sorry to hear of your concerns. However, we want to clarify that throughout the sales and onboarding process, we were transparent about CIS functionality being supported via Xero. You mentioned Xero was your accounting package, and our demos and guidance reflected that. In the final demo, we clearly stated that CIS would operate through Xero, and we provided a workable solution with the necessary reporting. When you raised concerns, we responded by revisiting demo materials, reviewing the contract, and offering further support to ensure the system met your needs. We regret that we could not reach a resolution. As the account remains in arrears, the matter has moved to formal proceedings. We remain committed to clear communication and supporting our clients with transparency and fairness. – The Joblogic Team

Jane
Sales Administrator in UK
Oil & Energy, 2–10 Employees
Used the Software for: 1+ year

"Review for Farhan Waseem Bhatti"

22 November 2024
4.0 Show more details
Farhan was helpful and knowledgeable and kept in regular contact.
Pros:
We wanted to make an amendment to one of our forms and I spoke to Farhan Waseem Bhatti. He was extremely helpful and was very thorough in making sure the changes were what we required. He was also very patient
Cons:
I didn't have any complaints on this occasion.
Reviewer Source Show more details

Tracer Management Systems Response

11 December 2024

Dear Jane, Thank you for your kind review. We’re glad to hear that Farhan was able to assist you effectively with your form amendments. We’ll be sure to pass on your kind feedback to him. It’s great to know you’re finding Joblogic more efficient. If you need any further assistance, please don’t hesitate to get in touch. Best regards, Joblogic Team

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