ShareKnowledge

ShareKnowledge

by ShareKnowledge

Who Uses ShareKnowledge?

ShareKnowledge focuses on serving organizations of all sizes in Corporate and Public sectors seeking to implement learning technology integrated with their SharePoint environment

What Is ShareKnowledge?

ShareKnowledge is an enterprise learning management system built on Microsoft's renowned SharePoint platform- seamlessly integrating with existing client technologies while automating training, reporting and other business processes. Easy to use and intuitive, ShareKnowledge provides an arsenal of training tools to help you quickly reach your business goals. Contact us today and find out why companies like NASA, CorVel and Shawcor choose ShareKnowledge over other learning platforms.

ShareKnowledge Details

ShareKnowledge

http://shareknowledge.com

Founded 2009

ShareKnowledge Pricing Overview

ShareKnowledge has a free version and offers free trial. See additional pricing details for ShareKnowledge below.

Free Version

Yes

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Installed - Windows

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

ShareKnowledge Features

Learning Management Systems (LMS)
Academic/Education
Asynchronous Learning
Blended Learning
Built-in Course Authoring
Corporate/Business
Gamification
Learner Portal
Mobile Learning
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies
Academic/Education
Asynchronous Learning
Blended Learning
Built-in Course Authoring
Built-in LMS
Certification Management
Corporate/Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

ShareKnowledge Reviews

Showing 5 of 30 reviews

Overall
4.6/5
Ease of Use
4.5/5
Customer Service
4.8/5
Features
4.4/5
Value for Money
4.5/5
Travis P.
Training Manager
Aviation & Aerospace, 501-1,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 30/11/2018

"ShareKnowledge for SharePoint Review"

Comments: In the short time with ShareKnowledge, the customer support stands out. Our rep is very easy to speak with, understandable in translation from his experience to a novice, and is patient. Their positive behavior is helping our company find the solutions to it's needs.

Pros: The customer support with ShareKnowledge is phenomenal. Our rep came to our location for three days, but shared his expertise that will last for months to come. His professionalism was superb and did not detract from any part of the presentation. He filled a significant cognitive gap training members were previously struggling with. He answered almost every question each student threw his way. If there was a question he couldn't answer, it was something not in his span of control.

Cons: The naming convention and navigating through the different features is not very easy for a newer user to grasp on to. The functions of the software are predominantly there; however, it is a strong effort to navigate between the different tabs/settings.

Vendor Response

by ShareKnowledge on 05/12/2018

Thank you for the excellent review.
We understand that the rich features in ShareKnowledge take more time for a training team to master. This is why we are so hands on with our training and support.

Although some clients can simply turn off the advanced features to simply their deployment, we find companies in high compliance environments benefit from these features.
These include hierarchical permission management, version control, SOP/work instruction automation, automated/recurring training and on-the-job checklists. These have been developed in collaboration with our customers in Aerospace, Oil & Gas, Energy and Manufacturing.
It will take time for the training team to be fully comfortable using these new options, but our customers report saving hours in training administration time each week through automation, enhanced intelligence and reporting.
We would love to continue to gather your feedback and suggestions. Your dedicated support rep will be in touch soon

  • Reviewer Source 
  • Reviewed on 30/11/2018
Matt M.
Business System Analysts
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 30/07/2018

"Easy implementation, great support, few technical issues, reporting could use enhancements"

Pros: Ease of use
Scalability to the entire organization
Very strong technical team supporting the software

Cons: Reporting could use enhancements
It was difficult for management to view their data, just because some of the terminology was confusing.
Dashboarding would be a great enhancement

Vendor Response

by ShareKnowledge on 31/07/2018

Hi Matt,

Thanks for the great feedback. We now have easy Manager Reporting by email.

We agree an LMS needs an easy way to keep Managers up to date on critical training details.
ShareKnowledge Dashboards with Manager distributions directly solves this issue and does a whole lot more.
Now Users, Managers and Executives can get customized reporting right to their email inbox on the desired schedule.
These powerful new reports are flexible and easy to use and automate for everyone.

Your representative will reach out to schedule a quick overview call at your convenience.

  • Reviewer Source 
  • Reviewed on 30/07/2018
Tracy H.
Chief Learning Officer
Nonprofit Organization Management, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 17/02/2017

"Chief Learning Strategist"

Comments: Best software support experience than any other product -- LMS and other. Functionality easy for learners. Administrative functionality is answers all needs.

Pros: SharePoint-based which helps learners quickly adapt to the user interface and makes administration a snap. Piggybacks onto Active Directory so learner login was implementation was easy.

Cons: Support team was able to be responsive to all special needs, so really no cons. Just personal taste, the ShareKnowledge GUI is designed for mobile platforms, as well, so some of the GUI elements are larger than I would like - but I'm betting I'm in the minority on that preference.

Vendor Response

by ShareKnowledge on 17/02/2017

Thank you for the great review!

  • Reviewer Source 
  • Reviewed on 17/02/2017
Eric M.
Training Manager
Transportation/Trucking/Railroad, 1,001-5,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    2/5
  • Ease of Use
    2/5
  • Features & Functionality
    1/5
  • Customer Support
    4/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 29/08/2018

"Lack Basic LMS Functionality"

Comments: Shareknowledge's LMS lacks many of the standard features and functionalities you get from a more established company. The software appears to be built by someone whose knowledge of SharePoint exceeded their knowledge of learning management systems. Any issue we have had with the software required a custom update to resolve our issues. Many of the issues were to "fix" basic functionality that is included in other vendor's LMS.

Pros: Shareknowledge is easy integration with an existing SharePoint system. The upload and install implementation was easy, due to the great customer service.

Cons: Unfortunately, that is about where the benefits stop. Shareknowledge as a learning management system is a poor design. Many processes and workflows that are pretty much standard on other company's learning management systems, are muddled with complexity. Something as simple as creating an instructor-led training course is a complex, multistep process. Shareknowledge also has issue with simple tasks like adjusting due dates for an employee. You literally have to create a new personal assignment for an employee just to adjust their due date. Again, not something you have to do in other LMS systems.

Vendor Response

by Amber on 06/09/2018

We’re very sorry for any frustration you’ve had with our system. We are very proud of the depth of features and functionality our product provides as documented by the numerous positive reviews of ShareKnowledge. However, we know that on rare occasions things do not always go as planned and we are committed to providing the best customer service to resolve any issues you may have. One of our team members will reach out as soon as possible to assist you with unlimited free training and support.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 29/08/2018
Thomas S.
Manager
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 01/03/2018

"Straight forward installation and use."

Pros: Dead simple integration with Office suite. Intuitive. Affordable. Great LMS that is Corp-centric (not academia). End user and administrative interfaces are very user-friendly.

Cons: Ability to "extend" or add additional content libraries would be a great addition. Notifications work well, but would be nice to have Instructor's ability to send messages ad-hoc and have the ability to create and use concurrently, multiple Day,Week, Month templates.

Vendor Response

by ShareKnowledge on 20/06/2018

Hi Thomas, great feedback. A new Email Participants feature was added to certain admin and trainer screens to make it easier to communicate with groups of users. You can use this feature along with normal automated emails. We can connect to walk you through these new email features that are now available. We can also work with you to set up specific customized email distribution lists or an Announcement web-part to make group communication easier for you. These are standard features that can be enabled anytime. Keth

  • Reviewer Source 
  • Reviewed on 01/03/2018