Who Uses This Software?

Vacation Rental Home Managers, Vacation Rental Home Owners, Property Managers, Holiday Parks, Management Rights Companies, Motels, BNBs, Inns, Resorts, Travel Agents, Listing Services.

Average Ratings

1 review
  • Overall 5 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 4.5 / 5
  • Features 4.5 / 5
  • Value for Money 4.5 / 5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • CiiRUS
  • http://ciirus.com
  • Founded 2008

About CiiRUS

Complete vacation rental software suite offering website design, online booking, CRM, booking channel services, property management tools and more to help you grow your business!

Vendors, House Keepers and Staff can access CiiRUS via their own dedicated platforms keeping you up-to-date 24/7. The software also provides flexible accounting, tax processing, and custom reporting.

Your Home Owners will always be kept in the loop with their own online Reservation, Accounting & Quoting Engine.

CiiRUS Features

  • Built-in Accounting
  • CRM
  • Catering
  • Employee Management
  • Extended Stay
  • GDS/OTA Integration
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Single Property
  • Vacation Rental
  • Activities Booking
  • Booking Notes
  • CRM
  • Customer Support
  • Group Reservations
  • Promotions Management
  • Rate Management
  • Room Booking Management
  • Third Party Booking
  • Accounting
  • Commission Management
  • Contract Management
  • Lead Management
  • Maintenance Management
  • Owner Management
  • Property Management
  • Sales Tracking
  • Tour Management
  • Contact Management
  • Fee / Commission Management
  • Guest Reviews / Ratings
  • Housekeeping Management
  • Lead Management
  • Owner Statements
  • Payment Processing
  • Property Database
  • Reservations Management
  • Vendor Management
  • Work Order Management

CiiRUS Most Helpful Reviews

Ciirus

Reviewed on 04/09/2018
Jason M.
Owner
Management Consulting, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Since I have purchased Ciirus as our management software program my life has changed. The functionality and ease of use has made the maintenance of almost 90 properties quite manageable. The Ciirus team is always there with answers to my questions and they are constantly improving their services. I am very happy to have Ciirus on our team for our property management

Cons: Some issues with Airbnb that makes things difficult sometimes. Pricing is off from time to time. Homeaway and VRBO have been perfect however.
It is not a breeze to get everything together in the beginning but once things are set it makes EVERYTHING easier.

Awesome Software

Reviewed on 04/09/2018
Terry W.
President
Leisure, Travel & Tourism, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I chose the software several years ago because (a) I thought is was the best software and (b) I thought the company had a better understanding of the vacation rental market and a better understanding of the future of vacation rentals.

Pros: World class software, easy to learn and use, very training including endless videos, very good distribution, very good automations, very good reporting and accounting.

Cons: Not compatible with Mac users. V-2Cloud is a work around but makes the software clunky to use.

Couldn't ask for better!

Reviewed on 07/09/2018
Nikki D.
Owner
Hospitality, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: The team at Ciirus is always quick to respond. We are truly glad we decided to go with them.

Pros: Software is extremely easy to use and the services/amenities/functions it provides is absolutely everything we need to manage our business efficiently.

Cons: There is really nothing we can say here. We do not feel there are any cons.

CiiRUS

Reviewed on 09/10/2018
Laura K.
Property Manager
Hospitality, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I was told that data mitigation and setup would be easy. It ended up being extremely time consuming and a daunting task, so I decided to PAY EXTRA to have the CiiRUS team do it for us. I later found out that even after paying, they still needed me to go in and fill out a bunch of info that was already listed on our current platform. There is also a long wait for training sessions and the user manual is, in my opinion, not clearly thought out and overly complicated to follow.

Pros: It links directly up with Airbnb & HomeAway which makes my life easier since I can use one platform to update all my listings. They also offer email marketing which is nice.

Cons: The on boarding process is horrible. The onboarding team wasn't very helpful at all and weren't willing to connect with my current software's API.

Vendor Response

by CiiRUS on 14/10/2018

Hi Laura,

Thanks very much for leaving us this feedback. What you've described is way below the lofty standards that we set for ourselves in terms of customer experience. I apologize that it was not as easy to get going as you had hoped. I am sure that we can do better and correct these mistakes.

Since your onboarding period around a year ago, we have significantly increased training and data migration resources to make the transition smoother, and give you more tools to be successful. Would you mind sending an email to [email protected] so that our team can better understand your pain points and correct this experience? It is so important to us that the software delivers value to your company and that you are happy with our services. We look forward to hearing from you.

Kind regards,
The CiiRUS Team

Great option for Salesforce Inbox

Reviewed on 25/09/2018
Brian W.
Marketing Director
Airlines/Aviation, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Quick and easy setup. It does exactly what it's supposed to and is a great alternative for Salesforce Inbox.

Cons: It doesn't always sync smoothly and I've had some hiccups with the information not always saving properly in Salesforce.

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