--- description: Discover the benefits and disadvantages of Talkroute. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Talkroute Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [Talkroute](/software/134133/talkroute) # Talkroute Canonical: https://www.capterra.co.uk/software/134133/talkroute Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/134133/talkroute?page=2) > Designed for Small \& Growing Businesses\! Get Your Business Phone Number \& Start Receiving Calls Today\! > > Verdict: Rated **4.3/5** by 30 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Talkroute? Designed for Small \& Growing Businesses\! Get Your Business Phone Number \& Start Receiving Calls Today\! ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 30 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Talkroute - **Location**: Wheaton, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Talkroute is offered across four pricing plans, outlined below. A 7-day free trial is available. Basic: $19 per month Plus: $39 per month Pro: $59 per month Enterprise: Starting at $99 per month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Activity Dashboard - Auto-Dialer - Automatic Call Distribution - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Tracking - Call Transfer - Customisable Reports - File Transfer - IVR - Live Chat - Mobile Access - Recording - Reporting & Statistics - Reporting/Analytics - Ring Groups - Softphone Software - Third-Party Integrations - Virtual Extensions - VoIP - Voice Mail ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software) ## Related Categories - [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software) - [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software) - [Call Recording Software](https://www.capterra.co.uk/directory/30533/call-recording/software) - [Unified Communications Software](https://www.capterra.co.uk/directory/31035/unified-communications/software) - [VoIP Phone Systems](https://www.capterra.co.uk/directory/31101/business-phone-systems/software) ## Alternatives 1. [Ringover](https://www.capterra.co.uk/software/169627/ringover) — 4.7/5 (868 reviews) 2. [800.com](https://www.capterra.co.uk/software/208208/800-com) — 4.7/5 (325 reviews) 3. [Nextiva](https://www.capterra.co.uk/software/175788/nextiva) — 4.6/5 (916 reviews) 4. [3CX](https://www.capterra.co.uk/software/158704/3cx) — 4.4/5 (465 reviews) 5. [RingEX](https://www.capterra.co.uk/software/132178/ringcentral-mvp) — 4.2/5 (1203 reviews) ## Reviews ### "We would be lost without it.." — 5.0/5 > **Christine** | *7 April 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The mobile app is a game changer. Prior to talkroute we would have someone answer our landline and take messages. Now calls are routed to our mobile phones. > > **Cons**: I wish text messaging allowed group messages but their support says it is coming soon. > > Excellent. I recommend them to everyone. They also have great customer support. ----- ### "Easy call routing and business hour control" — 5.0/5 > **Verified Reviewer** | *9 March 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Call routing is easy to use and business hours setting work well i also likes the voice mail text feature which works very well and call history is easy to understand. > > **Cons**: Some call routing settings can feel a bit confusing at first so simplifying them would make setup and daily use much easier for new user. > > Talkroute is simple but powerful you can route calls to different team members, set business hours and manage everything easily. It feels like it is build exactly for small businesses who don't want complicated phone systems but still want professionalism ----- ### "Sales Manager" — 1.0/5 > **Herny** | *6 June 2025* | 2128 | Recommendation rating: 0.0/10 > > **Pros**: The setup process was fairly straightforward and the idea of having a virtual phone system is convenient. The concept is great, but the execution was disappointing. > > **Cons**: The app doesn't work properly and keeps crashing all the time. On top of that, I never got a refund during the 7-day trial period. If I hadn’t blocked my card, they probably would have continued charging me. Not a trustworthy company at all. ----- ### "Improves collaboration when multiple people handle support" — 5.0/5 > **Verified Reviewer** | *24 March 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: The centralized communication setup enables smooth, seamless and lag-free collaboration across all teams. > > **Cons**: User permissions should ideally be more customizable for better control, though the current options still work fine. > > For customer communication talkroute makes things smoother calls, texts and voicemails are all in one dashboard which is nice its especially helpful when multiple people handle customer support because nothing gets lost. ----- ### "Keeps communication clear mad easy to track" — 5.0/5 > **Verified Reviewer** | *18 March 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: They mention using historical data and demand forcast because that's how proper inventory planing work. > > **Cons**: Sometimes the transcription isn't A100% accurate, but it works well in most cases and is useful for quickly understanding messages. > > The voicemail and call history features are really useful because you never miss a message from customer i also liked that voicemails can be read as text which saves time when you're busy. It keeps organized instead of scattered accross devices. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/134133/talkroute?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/134133/talkroute) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data