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What is EHR 24/7?

EHR 24/7 by Office Ally empowers more than 20,000 users with efficient patient care management. It has charting, real-time data, customizable forms, as well as integrations for patient intake and e-prescription solutions. With no needed implementation, healthcare providers can use EHR 24/7 to treat and document patients today.

Who Uses EHR 24/7?

EHR 24/7 provides charting, real-time data, customizable forms to enhance accuracy, productivity, and patient safety. It also has integrations for patient intake and e-prescription solutions.

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Reviews of EHR 24/7

Average score

Overall
4.1
Ease of Use
4.1
Customer Service
4.0
Features
3.9
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Susanne
Susanne
Medial Billing Specialist in US
Verified LinkedIn User
Hospital & Health Care, Self Employed
Used the Software for: 2+ years
Reviewer Source

Excellent Software for Medical billing and EHR management

5.0 5 years ago

Comments: My experience with EHR/ 24/7 has been very good. I help set practitioners up with this software all the time. What I do is create a template from speaking with the providers and then have them submit it to Office Ally and go through the set-up that way. This method allows the providers to really personalize the categories and wording to their office and specialty. Thumbs up Office Ally you have made this program very easy to set-up, use and personalize.
Data entry during a visit is very smooth once you get the initial programming of your common phrases saved. This speeds up the provider's data entry time considerably and allows more time with their patients.

Pros:

I like the simplicity of Office Ally. It is very easy to use for scheduling your patient, managing their electronic health record with easy to use templates and following the electronic billing process.

Cons:

The only thing I would add to Office Ally after using it for 8 years plus, would be the ability to print out a patient ledger with the provider's name, address and phone number at the top. If there isn't a balance due on the account the statements won't include the visits dso the only option for me to print a form that our patients need for their HSA and FSA accounting is the patient ledger. If you print a superbill at the time of service it will be inclusive of all these things but the aftercare for financials is where this pops up. Other than this one little thing I am very happy with Office Ally and you can't beat the pricing!

Robert
Chiropractor in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Chiropractors view on EHR 24/7

4.0 7 months ago

Comments: Overall the system is a cost effective EHR and can be made to work in a chiropractic setting, but it does feel like work arounds are needed. It is not flashy, but it gets the job done. Some upgrades are overdue both visually and functionally.

Pros:

SOAP notes are generally straight forward, creating follow up visits with information from previous visits is fairly quick. Reviewing notes is easily managed with the overview.

Cons:

Interface is a bit dated. While there is an option to create custom forms, its not very intuitive and was not very appealing for daily use. Would like to see more chiropractic specific features (system clearly targeting medical), treatment plan tracking, etc. The ability to create an intuitive form that ported the information to the SOAP layout would be great. In house payment processing is a must.

Office Ally Response

7 months ago

Robert, Thank you for the complimentary review. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us.

Jessica
Office Manager Medical Biller in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

EHR 24/7 is a great product

4.0 3 weeks ago New

Comments: Its a great well rounded basic software that organizes and keeps patient medical information in a secure platform.

Pros:

Office Ally in general is a great basics program with good clearing house capabilities.

Cons:

The lack of easy use chart notes for Chiropractors.

Office Ally Response

2 weeks ago

Jessica, thank you for the review and for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and continue to focus on upgrading our service offerings.

Bryce
Owner Doctor in US
Medical Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Priced right, but takes some set up and getting used to.

3.0 7 months ago

Comments: I've been with this system for 8 years and haven't found a reason strong enough to get something different. I think that speaks a lot.

Pros:

I like the price of this product, mostly because my whole clinic is run through this system. Notes, claims, payments and scheduling all can be done through this system. I also like that, once set up, is easy to train front office workers on it.

Cons:

Set up took a long time. It's now very personalized but not exactly how I would want it, but good enough.

Office Ally Response

7 months ago

Bryce, Thank you for the review and for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us.

Leena
Physician in US
Medical Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Easy to use EMR

5.0 3 months ago

Comments: Have been single provider practice using this extremely simple and easy to do notes billing all in same program

Pros:

Also has billing very easy to use lab integration

Cons:

Everything is perfect no issues working very well

Office Ally Response

3 months ago

Leena, thank you for the complimentary review. We are very glad that you are enjoying the product.