EHR 24/7

Excellent Software for Medical billing and EHR management

Comments: My experience with EHR/ 24/7 has been very good. I help set practitioners up with this software all the time. What I do is create a template from speaking with the providers and then have them submit it to Office Ally and go through the set-up that way. This method allows the providers to really personalize the categories and wording to their office and specialty. Thumbs up Office Ally you have made this program very easy to set-up, use and personalize.
Data entry during a visit is very smooth once you get the initial programming of your common phrases saved. This speeds up the provider's data entry time considerably and allows more time with their patients.

Pros:

I like the simplicity of Office Ally. It is very easy to use for scheduling your patient, managing their electronic health record with easy to use templates and following the electronic billing process.

Cons:

The only thing I would add to Office Ally after using it for 8 years plus, would be the ability to print out a patient ledger with the provider's name, address and phone number at the top. If there isn't a balance due on the account the statements won't include the visits dso the only option for me to print a form that our patients need for their HSA and FSA accounting is the patient ledger. If you print a superbill at the time of service it will be inclusive of all these things but the aftercare for financials is where this pops up. Other than this one little thing I am very happy with Office Ally and you can't beat the pricing!

review of office ally EHR

Comments: It was a great starter software when our office opened. We have since outgrew and moved on to another software.

Pros:

Ease of use with making notes, e-prescribing, phone call notes, ease of printing.

Cons:

speed of the softwareno assembly for documents.

Hate that I cannot use an iPad to have patients sign when I visit patients at there home

Comments: Hate that one cannot use iPads for the patients to sign. I go to patients homes so it is very stressful not to have this option

Pros:

I like the pricing compared to other options

Cons:

I do not like that there is a word limit to each section, and I hate that I cannot get a mobile Ipad for ALMOST 1 year of requesting it.

EHR 24/7 is a great product

Comments: Its a great well rounded basic software that organizes and keeps patient medical information in a secure platform.

Pros:

Office Ally in general is a great basics program with good clearing house capabilities.

Cons:

The lack of easy use chart notes for Chiropractors.

Overall a good system for the price

Comments: Very good. I wish the Reminder Mate feature had a texting response system and was more user friendly. We canceled our Reminder Mate subscription because of the inefficiencies. When we brought this problem to tech supports attention , they never had a good solution of a fix

Pros:

Pricing is transparent and reasonable. Accounting software, EHR and stats are all integrated with a clearinghouse

Cons:

We are EST so I wish they had tech support available 24/7 or at least for early EST days. As a chiropractic clinic, we had to customize and create our own macros and templates which took a lot of time but worth it

Good EHR system, great value!

Comments: Overall it’s been really good which is why I’ve stayed for so long.

Pros:

Been using for years. Easy to use. Has good features.

Cons:

There are spelling errors in the pre populated soap note templates so it’s annoying to have to correct these. Also there are extra spaces in there too which aren’t needed. Doesn’t look professional when sending out charts to other doctors and attorneys.

Office Ally: Pros and Cons

Comments: Overall, it is a great electronic health record software management company.

Pros:

I enjoy how easy it is to document, my notes, and the functionality and overall interface is great and easy to use.

Cons:

When signing into Office Ally, I have to drop down to my name every time, rather than my schedule automatically popping up for myself. At times, we have experienced issues with Office Ally being off-line, and it disrupts our day today activities in terms of documentation and scheduling appointments.

EHR immunization registry

Comments: Overall excellent customer service with tech support, but the folks that run the immunization registry are the least helpful. They do not reply to email or answer their calls. We are considering transitioning to another system with similar capacity but more responsive customer support.

Pros:

Easy to navigate after you have manually created your set up

Cons:

Able to integrate with state immunization registry data exchange. However,if you have 2 offices with parent-child status, you are not able to transmit data from the child office. I have provided all necessary information to the immunization registry department at office ally to transmit the correct data but they are yet to get to me after 4 month. I am almost losing my VFC status as a result of this.

How I love my Office Ally!

Comments: Aside from occasionally running out of typing space in some areas, I think its great. I know it so well I feel as if I could be one of your techs.

Pros:

The customability for all fields. The ability to just click on a sentence i use so often is great.

Cons:

Past medical history and discussion sections needs to more room. Dr runs out of room.

Great EHR product

Comments: Our experience for over the past ten years has been incredible. I know problems have come up now and again but if twice a year I'd be surprised and many of them take under an hour to fix or help us with and the customer service is fantastic!

Pros:

The ability to create our own SOAP notes that only pertained to what we needed was the most exciting and helpful for our practitioners.

Cons:

Quite inexpensive for the incredible ease and access to this type of platform.

Great

Comments: I have been very happy and satisfied with the product and services.

Pros:

Cost, easy accessibility, easy to manage and work within site.

Cons:

I am unable to think of anything at this time

simple and efficient system

Comments: Overall, I have had a positive experience !

Pros:

the simplicity of the system allows for a smooth day of treatment

Cons:

Occasional glitches and slow down that disrupt the day

Overall Use of EHR 24/7

Comments: It has been very easy to get used to and to

Pros:

Ease of use and implementation, billing is easy to use but I would like more insurances to participate in adjunct documents upload.

Cons:

The reports don't have enough diversity or ways to get specific information. The trainers are a little rushed when explaining uses. Templates are hard to customize to the degree we would like

EHR testimony

Comments: overall, it allows me to cover all the bases of patient care , without me being tied to a computer for hours.

Pros:

It saves me from writing for hours at a time, every day that I treat patients. The added benefit is this also allows me to pick certain phrases or statements as I go through it

Cons:

I resented it in the beginning because it was mandatory, now i wouldn't be without it

Review 2023

Comments: Great experience!! Great customer service, easy to use!

Pros:

It’s easy to use, great customer service

Cons:

no complaints, EHR 24/7 has been great!

Great experience!

Comments: Great scheduling. It is easy to write medical notes. It is easy to create and send claims.

Pros:

EHR is easy to use.Scheduling is very easy. Ability to create "phrases "

Cons:

Eligibility verification was great, but after recent updates it became difficult. It is impossible to use EHR to gather data for MIPS. It is not easy to use e-prescribing. There are a lot of unnecessary features.

Love it useful

Comments: Great experience and I’m happy with the service

Pros:

East to use and effective to stay organized. I log in and see my clients on my monthly schedule.

Cons:

Nothing I’m happy with it all, thanks for a good service. Perhaps a face login would be easier for login .

ehr review

Comments: my overall experience with ehr is good it shows you how to use it when theres a new update

Pros:

what i like most of ehr is the eligibility it tells you in minutes if the insurance is up to date

Cons:

the least thing i like form ehr is that patient fill out there put were they check in and doesn't update on our end

A faithful user

Pros:

i have found that the EHR and being able to submit claimer Processing is easy for user

Cons:

Notes features are not customizable for mental health professionals

Office ally or an Office ally?

Comments: The customer service sucks. They take forever to answer. Have people that actually knows about the company and technology help.

Pros:

I like the fact everything is in order.

Cons:

When it automatically refreshes, it does save anything.

Mental Health

Comments: it is much easier to chart notes and adapt them to the needs of the individual practice

Pros:

copy old notes to new notes for reference, easy to put in commonly used phrases and to be compliant with insurance requirements.

Cons:

improve patient access, allow parents to put their kids in the same patient access, Import information in intake forms to first progress note. Make it more friendly for mental health uses

Office Ally EHR

Comments: 6/10. Although it was easy to use, it could be more convenient with updates.

Pros:

It is easy to navigate through. Uploading doesn't take long.

Cons:

Needs updating. Still waiting for the bridge for vaccines to be complete.

Helpful

Pros:

Easy to use. Great value for the price.

Cons:

There really isn’t anything that I do not like.

Easy to use, for professional users.

Pros:

Directions simple for non=computer users.

Cons:

None at all.

ease and comfort of ehr 24/7

Comments: uc and primary care

Pros:

able to integrate template and utilize presets

Cons:

glad that two users can not get in the same chart. prior would loose info if didn't save in time