---
description: Discover the benefits and disadvantages of Interact.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Interact Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Intranet Software](/directory/31015/intranet/software) > [Interact](/software/133947/interact-intranet)

# Interact

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> Enterprise intranet software trusted by Sony PlayStation, New York Life, Levi's, Domino's, Baptist Health, Zillow, and AT\&amp;T.
> 
> Verdict: Rated **4.6/5** by 41 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Interact?

Interact is built for enterprise and medium-sized organizations that understand the importance of improving employee communications and engagement to drive a better employee experience.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 41 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Interact Software
- **Founded**: 1996

## Commercial Context

- **Starting Price**: US$0.01
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Contact Interact for pricing information.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Italian, Japanese, Lithuanian, Norwegian, Polish, Portuguese, Spanish, Swedish, Traditional Chinese, Turkish
- **Available Countries**: Andorra, Australia, Austria, Belarus, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Egypt, Finland, France, French Polynesia, Germany, Gibraltar, Greece, Greenland, Guernsey and 44 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity/News Feed
- Alerts/Notifications
- Calendar Management
- Collaboration Tools
- Communication Management
- Content Management
- Customisable Branding
- Customisable Templates
- Data Security
- Discussions/Forums
- Document Management
- Employee Database
- Employee Engagement Software
- Employee Photos
- Employee Profiles
- Employee Recognition
- Engagement Tracking
- File Sharing
- Forms Management
- Knowledge Base Management
- Knowledge Management
- Meeting Management
- Mobile Access
- Performance Management
- Policy Management
- Private Network
- Pulse Surveys
- Real-Time Chat
- Reporting/Analytics
- Search/Filter
- Social Sharing
- Surveys & Feedback
- Task Management

## Integrations (24 total)

- Box
- Dropbox Business
- Google Drive
- Google Forms
- Google Workspace
- Jira
- Microsoft Entra ID
- Microsoft Outlook
- Microsoft Power BI
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Viva Engage
- Okta
- OneDrive
- SAP Concur

... and 9 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Intranet Software](https://www.capterra.co.uk/directory/31015/intranet/software)

## Related Categories

- [Intranet Software](https://www.capterra.co.uk/directory/31015/intranet/software)
- [Digital Workplace Software](https://www.capterra.co.uk/directory/31536/digital-workplace/software)
- [Digital Signage Software](https://www.capterra.co.uk/directory/10055/digital-signage/software)
- [Employee Advocacy Tools](https://www.capterra.co.uk/directory/33035/employee-advocacy/software)
- [Employee Engagement Software](https://www.capterra.co.uk/directory/30817/employee-engagement/software)

## Alternatives

1. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5058 reviews)
2. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (984 reviews)
3. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24046 reviews)
4. [Achievers](https://www.capterra.co.uk/software/129232/employee-success-platform) — 4.8/5 (2907 reviews)
5. [HulerHub](https://www.capterra.co.uk/software/1012970/huler-hub) — 4.9/5 (89 reviews)

## Reviews

### "Pretty Good for the Price" — 4.0/5

> **Johanna** | *3 April 2025* | Staffing & Recruiting | Recommendation rating: 7.0/10
> 
> **Pros**: We really appreciate the customizability of everything. I feel like even if there isn't a widget built for what I need, I can often work my away around it by using HTML or other options.
> 
> **Cons**: Customer Service - while our CSM is actually phenomenal, the technological support when something needs to be fixed or updated sometimes takes months.
> 
> The Interact tool has been pretty great for our employees from the beginning. While it's not necessarily the top tier in terms of functionality, it's exactly where it needs to be for the cost for smaller organizations. Our employees continue to use it more and more for people information, news, and tools and resources.

-----

### "Good Experience" — 4.0/5

> **Verified Reviewer** | *24 January 2025* | Information Technology & Services | Recommendation rating: 6.0/10
> 
> **Pros**: I mostly like third party intergrations with interact.
> 
> **Cons**: Their UI is little bit difficult to understand to use.
> 
> Its good experience overall as my messages delivery rate is good.

-----

### "The tool that revolutionizes the internal communication of my company." — 5.0/5

> **Felix Daniel** | *1 August 2023* | Internet | Recommendation rating: 8.0/10
> 
> **Pros**: I really like it because it was very easy for me to navigate the platform and access all the information I needed.
> 
> **Cons**: Sometimes I wish I could more easily connect with other platforms that I use to manage my projects or keep them organized.
> 
> The platform has proven to be a solid and reliable tool for improving communication and engagement at my company.

-----

### "A solid choice for running your intranet" — 5.0/5

> **Lisa** | *19 July 2022* | Civil Engineering | Recommendation rating: 9.0/10
> 
> **Pros**: Interact is a great choice to run an intranet that is user-focused without the need for IT staff or developers. The content management platform is easy to learn and posting content is simple. Plus, the site looks like a real website, not a sharepoint or IT site. We love the megamenu and search capabilities.
> 
> **Cons**: Like any pre-built product, you can't do everything you want -- but the tradeoffs have been worth it. We've experienced some challenges in the eight years of being with the product (random bugs, etc.) but they are typically updated fairly quickly.
> 
> Using Interact has created a true central hub for our business that is spread across the country -- 30 offices and many employees working from home. The platform is easy to use, both as a user and as an admin. Users can jump right in and find what they need and admins only need a bit of training to get started. I've found Interact's customer support helpful, and our current rep is extremely proactive in helping us continue to build our site and try new tools.

-----

### "Interact Review" — 2.0/5

> **Lauren** | *21 July 2022* | Marketing & Advertising | Recommendation rating: 2.0/10
> 
> **Pros**: The interface looks professional and all our apps are easily accessed
> 
> **Cons**: The content development in the backend is complicated, illogical and difficult to use&#10;The calendar view is difficult to read and is visually unappealing&#10;Information can't be pulled through automatically from other apps (Workday profile info)&#10;Favourites don't show up in mobile&#10;Push notifications are only seen in the app so what is the point?&#10;Users in other areas see content that is restricted to them
> 
> There are a lot of restrictions, a lot of glitches and it has been difficult to create what we envisioned

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## Links

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